by twochickswithasidehustle | Dec 10, 2021 | Uncategorized
Employer: MedArrive
MedArrive is a fast-paced and fast-growing start up on a simple mission: Improving people’s lives by bringing more humanity to healthcare.
Our enemy is an often soulless, transactional healthcare system that’s increasingly engineering the vital human touch away from the experience – and often hard to access. MedArrive enables healthcare providers to seamlessly extend care services into the home, unlocking access to high-quality healthcare for more people at a fraction of the cost. Our care management platform allows providers and payors to bridge the virtual care gap, integrating physician-led telemedicine with in-person care from EMS professionals. Patients can access trusted medical expertise from their homes’ comfort and safety without interruption to the continuity of care, ultimately resulting in better patient outcomes, a better-utilized healthcare workforce, and significant cost savings for patients and providers alike.
About The Role
We are looking for a customer service oriented self starter to join our team as an Operations Scheduler. This role is ideal for someone who enjoys working hand in hand with cross-functional team members to deliver an exceptional patient experience, and improve our operation. You will be responsible for scheduling appointments with field providers who will deliver care to patients in their homes. We have the opportunity to move fast, and we rely heavily on the operations team to set the pace. In this role you will be critical to ensuring we deliver best in class services to our partners and their patients. This is a 100% remote role that can be based anywhere in the US. Must be available to work East coast (Eastern time zone) hours.
What you’ll do:
- Oversee the QC process for all scheduling activities to ensure that all scheduling information (time of appointment, visit notes, etc.) is most up-to-date within our scheduling platform
- Update cross-functional teams as necessary based on scheduling conflicts/challenges/changes
- Assist with scheduling appointments for EMS providers to deliver care to patients in their homes
- Follow up, and reschedule canceled appointments following standard work and departmental policies and procedures.
- Perform various tasks in support of the day-to-day operations associated with providing the MedArrive service, including delivering high-quality clinical services and patient, physician, and provider experiences.
- Provide excellent Customer Service, ensuring that partner and patient unique needs are met.
What you’ll need:
- Must be tech-savvy; familiar with G-suite and can comfortably navigate through various platforms
- 1+ years of experience with scheduling of appointments in a fast-paced healthcare setting
- Experience supporting the implementation of clinical care programs for Medicare and/or Medicaid populations
- Minimum High school diploma; Associate’s degree or higher preferred
- Must possess strong written and verbal communication skills
- Attention to detail, accuracy in appointment scheduling, data entry, and information shared
- Collaborative and team-focused approach
- A passion for making a difference in the lives of patients is highly desired
APPLY HERE
by twochickswithasidehustle | Dec 10, 2021 | Uncategorized
Employer: UnitedHealth Group
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Energize your career with one of Healthcare’s fastest-growing companies.
You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
This opportunity is with one of our most exciting business areas: Optum a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader.
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
The Billing Analyst is responsible for analyzing billing data and ensuring accuracy of invoices and billing reports. Other duties include monitoring customer funding balances and aged receivables to ensure prompt payment. Assisting with invoice preparation as needed. This position will also provide input for contract implementation as well as policy and procedure changes.
This position is full-time (40 hours/week) Monday – Friday. Employees are required to work our normal business hours of 8:00am 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
- Utilize multiple reports to ensure the accuracy of billing transactions
- Review and validate customer pricing and setup
- Investigate and resolve billing discrepancies
- Assist with invoice preparation and reconciliation of billing to A/R; Monitor outstanding A/R balances and take appropriate action
- Prepare reports and analyses as required in support of the monthly financial closing process and contractual obligations
- Provide input to policies, systems, and procedures for effective control of billing
- Assist in development of new processes within Billing and other departments
- Test system changes
- Internal audit of invoices
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Associates Degree in related field combined with 3+ years of billing experience
- Strong computer skills including Microsoft Office programs Microsoft Word and Microsoft Outlook (ability to save, create, edit and send documents and correspondence) and integrated accounting systems
- Advanced Excel skills including data manipulation
- Ability to understand complex billing arrangements
Preferred Qualifications:
- Experience in a service or healthcare industry preferred
- Working knowledge of medical terminology, ICD-9, ICD-10, CPT coding
- National Career Readiness Certificate
Telecommuting Requirements:
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Ability to keep all company sensitive documents secure (if applicable)
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Soft Skills:
- Detail oriented with strong analytic and problem solving skills
- Strong written and verbal communication skills
- Strong organizational and time management skills
APPLY HERE
by twochickswithasidehustle | Dec 10, 2021 | Uncategorized
Employer: Cengage Learning
Overview
Here at VRI we provide a sense of security not only for our clients but also for their family members, friends, and care takers.
VRI’s Welcome Team Representative is responsible for coordinating registration and onboarding of new clients, completing client profiles and providing education on VRI services. This team serves as the first voice of VRI with new clients, care givers and case management support staff. Must be bilingual in English and Spanish.
Responsibilities
- Process new client referrals and enter client demographic and billing information into VRI systems via phone.
- Required phone work 80% of position.
- Manage outbound and inbound phone calls to clients, care givers and case management support staff to explain services and establish client relationship.
- Interact with external and internal parties in a professional, helpful and courteous manner.
- Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
- Ability to resolve problems by clarifying issues; researching and exploring answer and alternative solutions; implementing solution and /or escalating unresolved.
- When appropriate evaluate appropriate device selection and provide basic trouble-shooting technical assistance to clients as required
- Record details of calls and messages in VRI systems.
- Maintain access to, and security of, highly sensitive materials.
- Maintain productivity and quality goals.
- Other duties as assigned.
Qualifications
- Required High School Diploma or GED
- 1-2 years of related professional experience preferred
- Ability to work flexible hours and overtime when needed
- Self-motivation and the ability to work independently and with teams
- Proficient in the use of Word, Excel, Outlook, and PowerPoint
- Excellent oral and written communication skills
- Proficient in managing multiple tasks as the same time
APPLY HERE
by twochickswithasidehustle | Dec 9, 2021 | Uncategorized
Employer: UnitedHealth Group
job description:
For those who want to invent the future of health care, here’s your opportunity. We’re going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life’s best work.(sm)
Utilization Management Coordinators work in an inbound provider call queue.
Work Schedule: Schedule for this role is: Monday Friday 10:30AM CST 7PM CST.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Data collection in a provider facing role; input into multiple documentation systems
- Coordinate information to clinical team partners
- Provide behavioral health benefit education
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High school degree required and 4 years of experience in social work, psychology or related field OR
- Bachelor’s degree with limited experience in social work, psychology or related field
- Ability to work from Monday Friday 10:30AM CST 7PM CST
Preferred Qualifications:
- Managed care experience
- Bachelor’s degree
- Casework experience at hospitals, social service agencies or community mental health centers
- Medical/Behavioral setting experience (i.e. hospital, managed care organization, or joint medical/behavioral outpatient practice)
- Dual diagnosis experience with mental health and substance abuse
- Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
- Experience working with low-income populations
- Experience working with the aged, blind or disabled
- Proficient use of computer, including internet searches and MS Office applications
- Strong spelling and highly legible handwriting; type 30-40+ wpm accurately
Soft Skills:
- Strong oral and written communication skills specifically telephone skills
- Demonstrated effective organizational skills and scheduling skills as observed in day-to-day work
- Excellent customer service skills
- Excellent interpersonal and problem-solving skills
- Attention to detail, as observed in day to day work
- Working knowledge of community-based resources and services are desirable
- Creative problem-solving skills with the ability to use community and network resources to meet members’ needs
- Excellent time management and prioritization skills
- Must demonstrate flexibility, ability to follow through on all tasks in a timely fashion, good attention to detail and a willingness to learn
- Strong team player and team building skills
- Able to handle sensitive issues with members and providers in a confidential manner
- Demonstrates initiative in achieving individual, team, and organizational goals and objectives
- Ability and flexibility to assume responsibilities and tasks in a constantly changing work environment
APPLY HERE
by twochickswithasidehustle | Dec 9, 2021 | Uncategorized
Employer: UnitedHealth Group
job description:
- Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get.
- Leading-edge technology in an industry that is improving the lives of millions.
- Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably.
- There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It’s an opportunity to do your life’s best work.(sm)
- It’s time for us to talk because at UnitedHealth Group, there’s never better time to lead.
- Healthcare is changing and evolving at a pace that few could have predicted. Technology, ideas and bold vision are taking companies like UnitedHealth Group to new levels of performance.
- They can help you bring your impact to a whole new level.
- As a Contract Advocate on our Strategic Work Assistance Team (SWAT) you’ll support the Regional Contracting Teams nationwide with the network development of our Medicaid Markets, drive expansion of current business and assist with large market recruitment requests.
- You will negotiate with both Outpatient and Facility type providers. As you do, you’ll discover the backing and opportunities that you’d expect from a Fortune 5 leader.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Support the SWAT Contract Managers with new Group, Facility or Agency credentialing as needed
- Lead and/or assist with provider outreach as assigned to support recruitment goals
- Work on special request for attestation collection
- Collaborate with the SWAT Contract Managers, Regional Contracting Team, Provider Relations Team and Project Managers to assure recruitment goals are met and smooth transition of work back to the Regions once the recruitment is complete
- Assist with OP Contracting, as needed
- Clearly communicate contracting status of providers internal and external customers
- Contribute to a team environment that is compassionate, supportive, inclusive and goal driven
This role is all about challenge, relationships, and the ability to thrive in an ever-changing environment. As a member of the SWAT Team, you’ll partner with the Regional Network Teams to support various lines of business as we work on building effective relationships with large hospital systems, facilities, and behavioral groups. The environment is fast paced and demanding, so you will be changing priorities often and reacting to the needs of the marketplace.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Undergraduate degree or equivalent experience
- 2+ years of Credentialing and/or Provider Services experience
- Knowledge of Medicare Resource-Based Relative Value System (RBRVS), DRGs, OP Fee Schedules, Mental Health Coding, etc.
- Knowledge of provider and/or hospital contracting (Medical and/or Behavioral Health
- Ability to work independently and with a team
- Ability to multitask and prioritize job assignments
- Telecommute is available for this role
Preferred Qualifications:
- Medicaid, Medicare, and Commercial Contracting experience for Behavioral Health
- Knowledge of reading and interpreting contracts
- Clear and Effective Communicator both Verbal & Written
- Knowledge of Sales Force and Excel
- Full COVID-19 vaccination is an essential requirement of this role. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination prior to employment to ensure compliance
APPLY HERE
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