by twochickswithasidehustle | Jan 10, 2022 | Uncategorized
Peraton Overview
Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can’t be done, solving the most daunting challenges facing our customers.
Responsibilities
- Operate keyboard-controlled data entry devices such as a computer, key-operated magnetic tape, or disc encoder to transcribe data into a format suitable for computer processing.
- Overall operation of the Tactical Aerostat Systems (TAS) Control Center during his/her duty shift.
- Monitor, post, and disseminate changes in status of reportable equipment, circuits, personnel, and significant events.
- Maintain a visual display of the status of all mission equipment.
- Compile and record production data for industrial establishments to compare records and reports on volume of production, consumption of material, quality control, and other aspects of TAS operations.
- Understand and transcribe procedures and relevant data entry equipment.
- Search for interpretation, selection, or coding of items to be entered from a variety of document sources.
- Maintain a production priority schedule and operate independently.
- Organize and maintain library of documents.
- Additional administrative duties as assigned.
Qualifications
Required Qualifications:
- High School diploma or equivalent
- Proficient in Microsoft Office Suite
- Must be able to work a rotating work schedule to include weekends, overnights, and holidays (when applicable)
- Excellent written and verbal communications skills
- Ability to acquire 16 hours of formal weather observation training within your first year.
- Ability to wear Personal Protective Equipment (PPE)required in certain areas. Such PPE includes but is not limited to head, foot, hand, torso, respiratory, vision and hearing protective devices
- Must be able to obtain a position of public trust
Desired Qualifications:
- 16 hours of formal weather observation training by a weather professional
- 1 or more years of administrative experience
APPLY HERE
by twochickswithasidehustle | Jan 9, 2022 | Uncategorized
Nelnet is a student loan servicer that’s grown into a fiber internet pioneer, real estate investor, and software provider. But that’s just the beginning. With 6,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.Provide administrative and clerical support to Absence and Time Tracking Manager and the Payroll Team. Serve as a resource person to employees regarding absence and time tracking questions and needs.
JOB RESPONSIBILITIES:
1. Maintain employee data in Workday (terminations, Time Off balances, Time Entry).
2. Process all benefit and payroll paperwork for Nelnet associates including new hire paperwork, status changes, benefit election forms, termination paperwork, and other.
3. Audit ERP and vendor reports
4. Communicate with People Leaders when necessary
5. Respond to associate questions regarding leave of absence plans, Time Off plans, Time Tracking function
6. Cross audit other teammates work, as needed
7. Process ETO Donation Forms and Requests
8. Work to coordinate Federal & State FMLA and Nelnet Leave Of Absence policies with Leave of Absence Vendor.
9. Administer Nelnet’s Paid Medical Leave plan and process paid leaves
Colorado Residents: Pay Range for this position is 36k-42k
EDUCATION:
High School diploma or equivalent required, and a 2-year college degree in a business-related field preferred.
EXPERIENCE:
At least one year administrative experience in Payroll and/or Benefits. Three years of work experience may be substituted for degree. Previous experience with ERP system, desired.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
1. Moderate to advanced knowledge of Microsoft Word, Excel and Outlook, ability to navigate Internet and Intranet.
2. Ability to appropriately work with confidential materials.
3. Must have excellent customer service skills.
4. Must be able to effectively communicate in writing, on the phone, and in person.
5. Must be able to work effectively with diverse personalities and maintain professionalism when working with employees and vendors.
6. Must be organized.
7. Must be able to effectively work on multiple projects at the same time with strict deadlines.
8. Must be able to work with a sense of urgency
9. Analytical Skills
APPLY HERE
by twochickswithasidehustle | Jan 7, 2022 | Uncategorized
At Hiro, we’re making it easier for developers to build the next generation of smart contracts and decentralized apps. We build developer tools for Stacks, an open-source network which makes Bitcoin programmable. With Hiro, developers can test and deploy smart contracts, spin up nodes and other server-side resources for scaling, and get access to monitoring and analytics. Our solutions provide developers with the convenience and reliability they need to be successful.
Hiro is funded and backed by more than $75 million from Union Square Ventures, Y Combinator, Lux Capital, Winklevoss Capital, Naval Ravikant, and others.
About the Opportunity
We’re looking for a community support associate to join our remote-first team here at Hiro and help support Hiro-product users and community questions related to Hiro products. This role will be critical in ensuring the Hiro Wallet and other consumer products are easily accessible, that relevant issues are surfaced to our engineering team, and that our customers have a great experience with the Hiro products and community. The ideal candidate has some knowledge of crypto wallets, experience troubleshooting, and excellent communication skills. As our first community support team member, you’ll be responsible for responding to questions related to the Hiro wallet and consumer products.
What You’ll Do
- Email support
- Support customers via online channels such as Reddit, Discord, and the Stacks Forum
- Escalate and communicate relevant issues to the Hiro Product team
What We’re Looking For
- Excellent writing and communication skills.
- Customer relations experience with a high level of EQ.
- Experience with troubleshooting and triaging. Prior work with engineering and product teams a plus.
- Bonus, but not required: familiarity with & enthusiasm for the crypto & blockchain space
What We’ll Offer
- Competitive NYC based Salary (regardless of location, benchmarked annually)
- Company equity and Stacks (STX) tokens–STX is the native cryptocurrency of the Stacks network
- $500/mo co-working space reimbursement
- $1,200/yr budget for learning and development stipend
- $1,000/yr of charity donation matching to an organization of your choosing
- Daily Lunch Reimbursement(even if you’re remote!)
- Open Vacation Policy, take the days you need
- Family-Friendly Health Benefits
- Free Life and Disability Insurance
- Health and dependent care(FSA)
- Up to 16 weeks of paid parental leave
- Pre-tax commuter benefits
- 401k with 3% match
- Your choice of technical setup and equipment
APPLY HERE
by twochickswithasidehustle | Jan 7, 2022 | Uncategorized
About the Team
We have a high-performing ALL-STAR culture and team and are headquartered in Lehi, UT. We offer a competitive compensation package including salary, bonus, equity program, health benefits, mandatory PTO, and lots of flexibility.
The “Big Why” driving the company’s mission is to help strengthen families so Chatbooks co-founders Nate and Vanessa Quigley have deliberately created a company culture that’s supportive of employees’ whole lives. Their goal is that everyone on the team can put this mission into practice in their own lives, whether that’s flexibility to go to a child’s dance recital, hit up the gym during lunch, or go off-grid for a week to recharge.
Chatbooks strives to be an employer-of-choice for women and parents by offering flexible working options and strongly supporting women in leadership roles. Women currently make up 60% of the company’s leadership positions.
At Chatbooks, we have put incredible focus into building a team of high-performing “All-Stars.” All-Stars have 5 characteristics: Grown-Up (you manage yourself and your time & handle disagreements without drama), Ship (you get things out the door efficiently, and manage shifting priorities), Amazing (your work is simply AMAZING!), Optimistic (you share solutions instead of problems), and Kind (you’re consistently kind to teammates and partners). If this sounds like you, we’d love to talk!
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.
Job Summary
Chatbooks Community Moderator is in charge of daily interaction with our digital community members across multiple social and community platforms. You will be responsible for cultivating a welcoming, supportive environment where Chatbookers can connect with one another while promoting Chatbooks content and building brand affinity.
What You’ll Be Doing…
- Engage with the Chatbooks community 1:1 across various platforms
- Act as the voice of the brand across online and social media communities
- Work closely with the Content and Community team to promote initiatives and build brand awareness
- Help create and execute strategies for growing online communities
Qualifications:
- At least 1 year of experience moderating large social media communities
- An obsession with new and emerging social platforms
- Excellent written communication skills
- Proven understanding of the dynamics of online communities
- Knowledge of and a passion for parenting, trending news, culture and social media topics that influence consumer behavior
- Super adaptive
- Bonus for a fun, witty voice/writing style
Benefits & Perks:
- 100% Coverage of employee dental, and vision, group life and long-term disability insurance
- Paid Holidays
- 401k/Retirement Plan
- Flexible hours
We are committed to providing an inclusive work environment—where we welcome, celebrate, and honor varying backgrounds, beliefs, and perspectives—because it makes our business better. We fully embrace diversity, equality, and inclusion as guiding principles as we build our company and grow our team. We are passionate about creating an amazing workplace where you can be yourself and bring your best self to work. Our commitment includes equal employment opportunities regardless of race, color, religion, ancestry, national origin, sexual orientation, age, gender, gender identity, disability, parental or pregnancy status, marital status, or veteran status.
APPLY HERE
by twochickswithasidehustle | Jan 7, 2022 | Uncategorized
The Quality Assurance Analyst is responsible for analyzing customer interactions with the objective of ensuring all client processes, procedures, and quality expectations are met as defined between Elevation Connect and the Client. The individual in this role will identify strengths and opportunities within customer interactions or other processes necessary to meet the high expectations of our clients, and will present options and recommendations to the team for continuous improvement. This is a vital role for the organization, and helps ensure the Elevation Connect team delivers world class quality for our clients.
Roles and Responsibilities:
- Performs quality monitoring to check adherence to client processes and procedures set forth in the Quality Assessment Form as mutually agreed upon between the parties.
- Delivers completed Quality Assessment Forms to leadership, as available from client systems, on interactions from individual agents with suggested improvement actions for the agent.
- Attends quality calibration meetings with the client, operations leadership, and the UC quality team.
- Ensures customer data is safe, secure and not compromised by following all company privacy and information security guidelines during the collection of customer data.
- Assists in the establishment of QA best practices at Unbridled Connect, including tools, processes and procedures, metrics and measures.
- Participates in the design of the call monitoring formats and quality standards while partnering with the respective campaign leadership, and clients for agreement. This includes maintenance while continually assessing the evaluation tool and practices.
- Analyze performance from quality assurance data and communicate trends to the Quality Manager and operations leadership as appropriate.
- Establish and participate in dispute sessions to ensure scoring accuracy and final score resolution.
- Partner with the Quality Manager to generate quality assurance reporting and share insights gained from the data with internal and external clients to identify potential training needs.
- Contribute to coaching and developing agent team members within the contact center related to their Quality performance results.
- Contribute to the greater success of Unbridled Connect by actively sharing insights, innovations to continuously improve the experience, participating in meetings, projects, and pilots, and partnering with internal and external clients.
Education, Experience and Skills:
- Prefer at least one-year of related contact center quality experience
- Excellent communication and interpersonal skills (oral, written)
- Demonstrated ability to develop and implement process enhancements
- Ability to plan, prioritize, organize and communicate effectively
- Experienced in goal-setting (defining and prioritizing specific, driving objectives)
- Motivational team building skills for performance improvements
- Demonstrated leadership qualities
- Bachelor’s degree or equivalent experience preferred
Pay Based on Experience $15-17/HrApply for this position
APPLY HERE
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