by twochickswithasidehustle | Jan 28, 2022 | Uncategorized
Employer: One Call Care Management
Review, processing, and data entry of approved vendor invoices and other payment requests of moderate to high complexity, priority, and/or dollar volume relating to and in support of the Company’s operations.
GENERAL DUTIES & RESPONSIBILITIES:
- Processing and data entry of vendor invoices and payment requests of moderate to high complexity, priority, and/or dollar volume for items such as capital asset purchases, advertising, consultant payments, contract payments, tax payments, check requests and executive expense reimbursements.
- Perform detailed reviews/audits of all documentation supporting payments to be processed in accordance with Company policies and procedures; including matching invoices to electronic or hard copy purchase orders and receiving documents, and verifying approval signatures against current authorization lists and dollar limits.
- For each invoice or payment request, verify that the GL distribution/account coding is appropriate and consistent with the type expense, the legal entity receiving the invoice, and the operating department that originated the purchase.
- Ensure that invoices and other payment requests are data-entered into system under the appropriate “payor” entity, with appropriate pay dates that will result in the payment being received by the vendor or other recipient within agreed-upon/established terms or by the due date specifically requested.
- Work with Procurement/Sourcing buyers to resolve purchase order related issues that are impeding the release and timely payment of an invoice. This includes relaying information to the buyer about the error message received when the posting attempt occurred.
- Participate in and support process improvement and system enhancement projects, and proactively identify ongoing opportunities for such improvements (e.g. accounts payable workflow, account-coding quality).
- A strong ability to analyze documents, invoices, contracts in regard to payments.
EDUCATIONAL REQUIREMENTS:
- High school diploma or general education degree (GED); or equivalent combination of education and experience.
GENERAL KNOWLEDGE, SKILLS & ABILITIES:
- Knowledge of Accounts Payable principles, practices and processes.
- Knowledge of business and accounting principles and practices.
- Proficient in the use of basic office equipment and tools as well as applications specific to financials and Accounts Payable systems/processes.
- Skill in data entry.
- Works well in an environment with firm deadlines; results oriented.
- Ability to multi-task and adjust schedules to meet deadlines.
- Ability to work in an organized manner.
- Ability to maintain confidentiality.
- Ability to communicate effectively verbally and in writing.
- Team skills, including the ability to establish and maintain effective working relationships with employees, clients and public.
Accounts Payable Associate I
Fundamental knowledge of basic skills/concepts with moderate level of proficiency. Works under close to moderate supervision with limited latitude for independent judgment. Works with management or Senior peers on non-complex projects or as part of a team on more-complex projects, to learn through experience. Is an active team member, shares ideas and suggestions appropriate for level of experience. Typically requires 1 to 3 years of related Accounts Payable experience.
APPLY HERE
by twochickswithasidehustle | Jan 28, 2022 | Uncategorized
Employer: ASAPP
At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our CX performance platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.
The Machine Learning Data Labeling team applies human insights to help machines learn from text-based human interactions. We think deeply about what people might mean when they interact with AI systems and how best to label that data for machine learning. We work with machine learning, voice engineering, data science, research and product teams, interacting with ASAPP’s machine learning products through their entire lifecycle.
As our operations keep growing, we encourage applicants from all locations in the US to apply.
What you’ll do
- Listen to, transcribe, and annotate recorded audio files verbatim with a high degree of accuracy
- General data processing of speech and language data
- Handle unique data requests and tasks, with changing guidelines and requirements
- Assess and analyze external work quality
- Identify opportunities to improve and optimize existing workflows
- Occasional annotation of digital text-based conversation data
What you’ll need
- Fascination with how people think and express themselves and the ways in which we can distill, clarify and label that information
- Ability to work independently and collaborate with individuals of diverse backgrounds
- A passion for data, efficiency, and accuracy
- Ability to work with audio content
- Incredible attention to detail
What we’d like to see
- Previous speech, linguistics, or annotation experience
- Background in technology (welcomed but not required)
Benefits
- Competitive compensation
- 401k matching
APPLY HERE
by twochickswithasidehustle | Jan 27, 2022 | Uncategorized
Minimum qualifications• Live and have legal authorization to work anywhere in the United States• A minimum of 2 years in a user-facing or back of house airline industry role with material experience using global distribution systems — either Sabre, Apollo or Amadeus• Exceptional written communication skills in English (live chat experience a bonus); proficiency in Spanish or Portuguese is a strong asset• Excellent computer skills, a willingness and an eagerness to excel at technical systems• Possess high level of understanding, patience and empathy. Able to navigate difficult customer conversations with professionalism • Have previous remote work experience and appropriate remote work set-up – such as quiet space, stable internet connection, and a back-up location• Be prepared to work full-time hours on a schedule that includes evenings, weekends and holidays • Are committed to continuous growth and learning. You understand that every challenge is an opportunity and you get excited about learning new things
About the jobCustomer advocacy is at the heart of Hopper. As a globally distributed team of travel and hospitality enthusiasts and experts, we believe that every interaction before, during and after booking travel with Hopper should earn our travellers’ trust and loyalty.
As a Travel Experience Agent, you have a passion for the travel industry, enjoy building connections with people and are a natural problem-solver. Hopper’s goal is to become the most customer-centric travel company in the industry, and a big part of that is providing the absolute best service to our customers. We are looking for people who love helping others, are persistent, empathetic, kind and curious.
Responsibilities
- Help customers via chat or email to ensure they have the best possible experience (most teammates tend to speak to 40+ customers every day). No scripts, human conversation only.
- Work out of multiple global distribution systems (GDSs) and a variety of internal tools and systems to quote, exchange and refund airline tickets
- Help users navigate the Hopper app, troubleshoot bugs and provide guidance on new features
- Constantly prioritize and re-prioritize a high volume of incoming travel requests for air and hotel bookings
- Provide an exceptional level of customer support to all users who reach out
- Experiment: we are an adventuresome bunch so expect that anything and everything can change!
Benefits
- Well-funded and proven startup with large ambitions and competitive salary
- Generous vacation and unplanned days off policy, and your birthday on us!
- Entrepreneurial culture where pushing limits and taking risks is everyday business
- Open communication with management and company leadership
- Small, dynamic teams = massive impact
- 100% employer paid medical, dental, vision, disability and life insurance plans
- Access to a 401k
APPLY HERE
by twochickswithasidehustle | Jan 27, 2022 | Uncategorized
Overview:
Clark Associates, Inc. is looking for a dedicated and professional individual to join our Accounts Payable team. Reporting to the AP Team Leader, this position will be joining a fast paced, high volume AP department that is part of a large and growing company. This position will primarily be remote, with occasional in office time. We offer flexible working hours, work/home life balance, and competitive pay. There are potential growth opportunities both within the AP department and other areas of the company for the right individual.
Key Responsibilities Initially:
Within Invoice Management Software
- Verify invoices for completeness
- Obtain approvals from appropriate departments
- Ability to handle a high volume of invoices timely/accurately
Within ERP System
- Ability to accurately transfer data from Invoice Management Software
- Vouch invoices against purchase orders
- Code expense invoices to various GL accounts
Within Email Management Queue
- Respond to vendor inquiries
- Respond to internal inquiries
- Maintain high level of service standards
- Reconciling vendor statements
Essential Knowledge and Abilities:
- Strong interpersonal skills to work well with internal and external customers
- Excellent written communication skills
- Comfortable with technology
- Proficiency in Microsoft Excel
- Excellent organizational skills and attention to detail
- Ability to work accurately within a fast-paced environment
- Ability to work independently, as well as, part of a team
Preferred Education/Experience:
- Associates Degree or higher in Accounting or related field / or equivalent job experience
- Prior accounts payable or data entry experience preferred
APPLY HERE
by twochickswithasidehustle | Jan 27, 2022 | Uncategorized
We’re a group of Customer Experience wizards here at Discord, and we’re looking for someone who is equally passionate about supporting others with that extra bit of care and problem-solving magic! This teammate will need to possess epic levels of empathy and unwavering patience as they offer direct support on our social channels. This includes helping our users with technical issues to improve those one star reviews, responding to DMs and helping restore access to accounts, along with sending users custom memes.
As a member of our team, you’ll be meeting users where they reach out to us first! You’ll be handling responses across our current social media outlets, helping troubleshoot issues for users through app reviews, and making sure that a user’s voice is heard no matter where they happen to ask for help! If you’re looking for a supportive support team, join us!
What you’ll be doing
- Working the AM Shift:
- Deliver timely, accurate, and thoughtful responses to our users’ questions and requests on social media and through mobile app reviews
- Help educate and provide useful troubleshooting steps for technical issues that our users face on the desktop, browser, iOS, and Android versions of our app
- Identify and escalate issues appropriately to ensure rapid response to emerging trends and opportunities
- Monitor user sentiment and provide actionable feedback to cross-functional partners
- Creating delight through playful interactions with fans on social outlets
What you should have
- A cover letter! This one is important, don’t skip it! We want to hear from you what motivates you, any previous experience you would like to highlight and why would you like to join Discord.
- Technical aptitude with knowledge of Discord features, and desktop and mobile operating systems
- Passion for supporting our communities with unwavering patience and empathy
- Excellent attention to detail
- Extraordinary communication skills – both written and verbal
- High level of confidentiality and discernment
- Strong problem solving and troubleshooting skills
- Knowledge of current social trends
Bonus Points
- Experience with support ticketing applications (e.g. Zendesk)
- Familiarity with social media management tools (e.g. Sparkcentral/Hootsuite)
- Prior social media experience
- Previous exposure in supporting web applications
- Hobbies or passions that bring a unique viewpoint to the table
Benefits and Perks
- Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
- Mental health resources and quarterly wellness stipends
- 16 paid holidays, 4 weeks of PTO, use-what-you-need sick days and volunteer time off
- Paid parental leave (plus fertility, adoption and other family planning benefits)
- Generous stipends for headphones, your remote work setup, and lunch on a daily basis (while we’re all remote)
- Flexible long-term work options (remote and hybrid)
- A diverse slate of Employee Resource Groups
- Plus commuter contributions and other perks for office-based employees
APPLY HERE
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