by twochickswithasidehustle | Jan 27, 2022 | Uncategorized
In a world of beeps and clicks, Smile reminds us there is a human on the other side of every screen. We are a globally distributed 50+ person company with employees in Canada, the USA, South America, EMEA, and APAC. Our team has a strong emphasis on cross-cultural and timezone collaboration. We’ve been recognized as a “Best Place to Work” in Canada and look forward to expanding this on a global scale.
Our team is building the loyalty layer of the internet and currently already powers over 80,000 rewards programs, reaching more than 500 million shoppers. Above everything else we strive to make people happy —from the merchant to their consumer, to our own team (yes, our name really is fitting).
About the Team:The Merchant Experience (MX) Team at Smile is a global team that works to deliver the best possible customer experience 24/7. Our work is highly collaborative which allows for opportunities to work on projects that grow skills beyond just those required for your day-to-day role. We care deeply about the quality of our interactions with merchants and don’t let vanity metrics like ticket volume or time to close drive our actions. Instead, we truly want to help as many merchants as possible grow their businesses, and we ensure that every experience with our team is as delightful and helpful as possible along the way.
About the Role:As part of the Live Chat team, you’ll be the first point of contact for both prospective and tenured merchants running their loyalty programs with Smile. One minute you may be helping a new merchant choose the right plan, the next you’ll be guiding a merchant through integrating Smile with another app. Sometimes you’ll have long flowing conversations, other times you’ll be providing a quick solution and moving on. This is a fast-paced role requiring a high degree of organization and concentration. No two hours will the same. You love making connections and empowering people to help themselves. The ultimate success will be merchants coming away from live chat looking forward to the next time they need to get in touch with us. ✨
What You’ll Do:
- Be the first point of contact for both current and prospective Smile merchants, handling up to 2-3 concurrent chats at any given time
- Help prospective merchants articulate the value of Smile
- Enable product adoption by facilitating trial access and demonstrating the app’s capabilities
- Guide tenured merchants through configuration and light optimization
- Answer general questions about Smile, provide how-to guidance, and identify & resolve minor issues
- Be the first line of defense for triaging & light debugging of platform issues
- Assist merchants when escalating matters to other teams for more specialized support by setting expectations around follow-up times and next steps
- Build trust, empathize, and delight merchants by setting the standard for what exceptional support looks like
- Offer our merchants needs-based solutions, not pushy sales
- Advocate for merchants by translating their feedback into specific product requirements
Who You Are:
- Based in EMEA and able to work Monday-Friday 10am-6pm UTC
- You have an expressive, high-energy personality. Emoji & gifs are your best friends. When a merchant opens a chat, they know there’s a real human on the other end
- You’re fiercely curious. You want to learn everything, yesterday.
- You’re your own worst critic and thrive on self-improvement. You aren’t content with settling for the minimum, and you love experimenting with new techniques
- Keen interest in online tech, startups, web apps, and entrepreneurism
- Fast-paced environments don’t scare you. Context-switching is the norm
- Ambiguity is your friend
- Extremely detail-oriented and organized
- Love collaborating and being part of a team
- Proactive and autonomous. You don’t wait for instruction and love taking the initiative to get things done
Bonus If You Have:
- 1+ years customer service/support / success experience
- Familiarity with e-commerce platforms such as: Shopify, BigCommerce, Wix Stores, Squarespace, etc
- Have entrepreneurial instincts, such as experience running a small side hustle
- Experience working towards team-based goals / KPIs
- Experience with HTML, CSS, JavaScript
- Experience with Intercom
- Experience working remotely
APPLY HERE
by twochickswithasidehustle | Jan 27, 2022 | Uncategorized
Work Remote
Job Description
HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.
HealthMark Group is growing and looking for bright, energetic and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
We are expanding rapidly and have created unique roles that need qualified candidates.
Entry level job duties include but not limited to:
- Processing medical record requests
- High volume and fast paced environment
- Reports directly to the Processing Manager
- Assist as needed in overflow processing due to high volume issues and/or coverage issues
- Abide by HIPAA guidelines while ensuring the confidentiality of PHI
- Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
- Assist as needed in overflow processing due to high volume issues and/or coverage issues
- Provide feedback regarding request volume and perceived issues
- Monitors incoming requests received through various means
- General office duties
Qualities that the candidate for this position should include:
- Fast learner
- Dependable
- Quick worker
- Team player
- Positive attitude
- Someone who strives to do more
When applying, it would be greatly appreciated if you would complete the assessment screening process. This helps us to set candidates apart and make more informed decisions.
In accordance with our company policy, Full Time Employees are eligible for the following benefits:
- Robust Health Insurance Plan Options with Company Coverage
- Company HSA Account Contributions for Eligible Health Plans
- Vision and Dental Plan Options
- Competitive Paid Time Off including Paid Holidays
- Quarterly Offsite Team Building Events
- Monthly Birthday/Anniversary Lunches
- 401(k) Plan Offering with Employer Matching
APPLY HERE
by twochickswithasidehustle | Jan 27, 2022 | Uncategorized
Employer: BELAY
DESCRIPTION
Most people don’t love spreadsheets – but some do. Is that you? Because our Virtual Bookkeepers and Accounting Clerks equip our clients with clear, simple, and updated financial information. Level with us: Have you ever provided financials so good a CPA shed a tear?Want to enjoy the flexibility of working from home with the leading virtual contractor provider in the United States?
Look no further! You just found the career you never thought existed.
You can have a meaningful career working from home while being present and available for loved ones, too. And it starts with BELAY.
WHY BELAY?
Entrepreneur Magazine ranked BELAY #1 for ‘Best Culture for Small-Sized Companies’ and the ‘Top Company Culture for a Small Business’ awards for having a productive and high-performance culture.
BELAY was also recognized by Inc. Magazine as one the ‘Fastest Growing Companies’ in the United States.
But wait – that’s not all!
BELAY also received the ‘When Work Works’ award from the Society of Human Resource Management, recognizing companies that offer effective and flexible workplace strategies, empowering their organization to rise above the competition.
And we’re not through yet!
As an Atlanta-based business, The Atlanta Business Chronicle named BELAY one of the ‘Best Places to Work.’
ARE YOU LOOKING FOR:
- A remote position where you serve as your client’s indispensable partner?
- An opportunity to use your talents and skills to build your client’s success?
- A community of contractors to share ideas and best practices?
- Regular support and guidance from your BELAY team?
Job Duties:
- Pay Client’s Bills on a Weekly Basis
- Bank Statement Reconciliation
- Budget Management
- Cash Flow Management
- Journal and Data Entry (Coding)
- Provide Clients with Weekly & Monthly Reports
- Weekly/Monthly Balance Sheet (Statement of Financial Position)
- Weekly/Monthly P&L (Income Statement)
- Weekly/Monthly Budget vs. Actual
- Other Custom Reports (as required)
- Maintain and Manage Chart of Accounts
- Debit/Credit Cards Reconciliation
- 1099 Preparation
- Process payroll: including set-up, scheduling, and frequency
Required Experience:
- Bachelors (preferred but not required) in Business, Accounting, Finance or related field
- Experience in accounting and/or bookkeeping
- Payroll Experience
- In-depth understanding of Quickbooks (desktop and online)
- Home office setup
- Computer with webcam
- Smartphone with email capabilities and push notifications
- High-speed Internet Acess
- Current version of Quickbooks installed on your home PC
BELAY is looking for qualified bookkeepers to provide bookkeeping services to our clients. This is a 1099 Independent Contractor role working remotely from your home office. Your hours are flexible, however, you must have availability during normal business hours as this role does not work in conjunction with another full-time office position.
**Please note: You may work as few or as many hours as you would like, but it can take 6-9 months to ramp up to full-time hours. BELAY provides the organizational structure, policies, and procedures.
In addition to the following job duties, qualified candidates must be responsive, customer-focused, great communicators, team players and able to multi-task. All of the duties performed are done remotely, so candidates must be comfortable on the phone and with using web conferencing applications such as Zoom. Candidates must also be able to clearly communicate via email, text, etc. in a timely, professional fashion.
We are currently accepting applications from residents of all states EXCEPT California, Montana, New Jersey, New York, and Pennsylvania. Applicants living in these states will not be considered for contract opportunities at this time.
Thank you for your interest in BELAY, please note that all applicants will be subject to reference checks and a background check prior to an offer of a contract being issued. Additionally, BELAY participates in E-Verify.
APPLY HERE
by twochickswithasidehustle | Jan 27, 2022 | Uncategorized
Employer: Lexia Learning
We are Lexia Learning, a Cambium Learning® Group company.
Lexia Learning, a Cambium Learning® Group company, empowers educators through adaptive assessment and personalized instruction. For more than 30 years, the company has been on the leading edge of research and product development as it relates to student reading skills. With a robust offering that includes solutions for differentiated instruction, personalized learning, and assessment, Lexia Learning provides educators with the tools to intensify and accelerate literacy skills development for students of all abilities
Order Processing Specialist
With a work environment that encourages and nurtures creativity, great ideas take flight and become products and services built from the bottom up. Working for Lexia, a division of Cambium Learning Group Inc., means that your opportunities are limitless. There’s an amazing energy here. It’s the feeling that we’re doing something unique, unexpected, and beneficial, and it permeates everything we do. We are dedicated to helping people change their lives through the power of language and literacy education. Join our passionate, energetic, and international team and add your talents to Who We Are!
Position Overview:
The full time Order Processing Specialist is an active, integral member of the Operations Team. The successful candidate will interface with cross-functional teams to perform various order processing functions including order entry and validation.
Location: Remote.
Core Responsibilities:
- Ensure timely entry of orders into sales and financial systems, stressing accuracy and quality control of the order processing life cycle
- Communicate with customers, Sales Partners , and internal departments to ensure accurate order completion
- Finalize invoicing and other clerical duties surrounding the order processing life cycle
- Perform other operational duties as assigned
Qualifications:
- 1-2 years of relevant order processing and/or operational experience in a corporate environment
- Proficiency in MS Office Applications
- Ability to work in a fast-paced, deadline driven team environment
- Experience solving customer and general order issues in a business setting
- Familiarity with Salesforce.com a plus
- Ability to multi-task and can be trusted to work effectively both independently and as part of a team
- Has a superior attention to detail and accuracy
We Are Operations
We are the glue that connects every part of the company. Behind the scenes we produce the product, enter customer orders, manage the purchasing process, and ensure our many offices operate properly on a daily basis. Collaboration within our team and with other departments is pivotal in order for all departments to function efficiently. Can you bring your A game on Day One? Working with us you’ll have the best of all worlds… the opportunity to work with passionate, talented people who are the best in their fields. Lexia full time employees also enjoy a generous vacation policy, outstanding health and financial benefits, and much more.
Employee well-being is first and foremost at Lexia — we know that professional success depends on personal health and happiness. That’s why we empower you with benefits you can use to succeed in every area of your life, including:
Comprehensive health care benefits
- 401K with 100% matching up to 3% of salary
- Vacation time and 11 paid holidays
- Legal assistance
- Tuition reimbursement
- Parking & transit benefits
- Caregiver & family support
- Adoption assistance
- Pet insurance
- …and much more!
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.
APPLY HERE
by twochickswithasidehustle | Jan 27, 2022 | Uncategorized
Employer: Amplify Education
Data Entry
- (Contractor)
- Remote
- Full time
- Req_9340
- A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment.
- Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves.
- Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math.
- Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.
- The Amplify Data Analytics and Data Governance team is looking for a Data Entry professional.
- This role will assist various Customer Care and Support departments with manual data entry and manual data cleanup initiatives.
- To do well in this role you need a very fine eye for detail, outstanding typing skills, and familiarity with excel or google sheets.
- This is a short term contract position and could be perfect for students or teachers over the summer months.
Responsibilities:
- Meet with Team lead briefly in the morning to raise any issues/concerns/roadblocks regarding your task assignments
- Coordinate with departmental directors or their managers to gain an understanding of the data entry or data cleanup needs
- Manage timeline and set expectations appropriately
- Ability to self-manage, set and meet deadlines, and ask for help when needed
Basic Requirements:
- At least 18 years of age
- Proficient typing (and spelling) skills
- Demonstrated knowledge of and skill in word processing and spreadsheets
- Experience using:
Preferred Qualifications:
- Experience with technologies and tools such as:
- Process oriented with great documentation skills
APPLY HERE
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