by twochickswithasidehustle | Feb 4, 2022 | Uncategorized
Job Description
Job Summary
With over 300 locations across the US, Apria Healthcare’s mission is to improve the quality of life for our 1.8 million patients at home by providing home respiratory services and select medical equipment to help them sleep better, breathe better, heal faster, and thrive longer. Additional information can be found at www.apria.com.
JOB SUMMARY
The Cash Research Representative is responsible to research and resolve all unapplied cash, recoupments, refunds, audits and denials within department guidelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Reconciles unmatched deposits to electronic remittance advices, credit card, paper explanation of benefits, and/or any tool for cash distribution within company best practices
- Researches unapplied payments and denial of payments using internal sources, written communication, web sites and phone inquiries to determine appropriate accounts for payment application.
- Researches and applies unidentified/undistributed cash to the correct invoice line to ensure accurate account activity within best business practices.
- Processes denial of payments to correct invoice lines to expedite future collection and appeal activity within best business practices.
- Identifies payment discrepancies requiring notification, refund or recoupment to third party payers.
- Researches all refund requests and recoupments from payers to ensure within Contract and/or State Statues.
- Posts adjustments and recoveries to appropriate accounts as necessary based on company policies and procedures.
- Ensures standard protocol for Cash business practices are met.
- Performs other duties as required.
SUPERVISORY RESPONSIBILITIES
Minimum Required Qualifications
Education and/or Experience
- High school diploma is required.
- One year of related experience is required.
Certificates, Licenses, Registrations or Professional Designations
SKILLS, KNOWLEDGE AND ABILITIES
- Problem solving
- Communication Proficiency
- Personal effectiveness/Credibility
Computer Skills
- Basic skills in excel, word and PowerPoint
- Basic data entry and calculator skills
Language Skills
- English (reading, writing, and verbal).
Mathematical Skills
- Basic level of mathematical proficiency.
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by twochickswithasidehustle | Feb 4, 2022 | Uncategorized
Job Description :
JOB SUMMARY
This job screens, reviews, evaluate online entry, error correction and / or quality control review and final adjudication of paper/electronic claims. Determines whether to return, deny or pay claims following organizational policies and procedures. May include initial entry claims or claims which have suspended. Translate foreign language claims into English using software and code appropriately. Convert foreign currency to US dollar and code charges appropriately. Reviews processed claims and inquiries to determine corrective action which can include adjusting claims. Takes the corrective action steps using enrollment, benefit and historical claim processing information.
ESSENTIAL RESPONSIBILITIES
- Determine if claim information is complete and correct. Enter/verify claims data.
- Resolve claim edits, review history records and determine benefit eligibility for service. Review payment levels to arrive at final payment determination.
- Meets all production and quality standards. Attends all required training classes.
- Elevates issues to next level of supervision, as appropriate.
- Maintains accurate records, including timekeeping records.
- Other duties as assigned or requested.
EDUCATION
Required
Substitutions
Preferred
EXPERIENCE
Required
Preferred
- Typing speed of at least 60 words per minute
LICENSES or CERTIFICATIONS
Required
Preferred
SKILLS
- Ability to take direction and to navigate through multiple systems simultaneously.
- Knowledge of administrative and clerical procedures and systems such as word processing and managing files and records.
- Ability to use mathematics to adjudicate claims.
- Ability to solve problems within pre-defined methods and guidelines.
- Knowledge of operating systems specific to claim processing.
Language (Other than English):
None
Travel Requirement:
0% – 25%
APPLY HERE
by twochickswithasidehustle | Feb 4, 2022 | Uncategorized
PACIFIC TIMEZONE /MERCHANT EXPERIENCE – SUPPORT /REMOTEAPPLY FOR THIS JOBIn a world of beeps and clicks, Smile reminds us there is a human on the other side of every screen. We are a globally distributed 50+ person company with employees in Canada, the USA, South America, EMEA, and APAC. Our team has a strong emphasis on cross-cultural and timezone collaboration. We’ve been recognized as a “Best Place to Work” in Canada and look forward to expanding this on a global scale.
Our team is building the loyalty layer of the internet and currently already powers over 80,000 rewards programs, reaching more than 500 million shoppers. Above everything else we strive to make people happy —from the merchant to their consumer, to our own team (yes, our name really is fitting).
About the Team:The Merchant Experience (MX) Team at Smile is a global team that works to deliver the best possible customer experience 24/7. Our work is highly collaborative which allows for opportunities to work on projects that grow skills beyond just those required for your day-to-day role. We care deeply about the quality of our interactions with merchants and don’t let vanity metrics like ticket volume or time to close drive our actions. Instead, we truly want to help as many merchants as possible grow their businesses, and we ensure that every experience with our team is as delightful and helpful as possible along the way.
About the Role:As part of the Live Chat team, you’ll be the first point of contact for both prospective and tenured merchants running their loyalty programs with Smile. One minute you may be helping a new merchant choose the right plan, the next you’ll be guiding a merchant through integrating Smile with another app. Sometimes you’ll have long flowing conversations, other times you’ll be providing a quick solution and moving on. This is a fast-paced role requiring a high degree of organization and concentration. No two hours will the same. You love making connections and empowering people to help themselves. The ultimate success will be merchants coming away from live chat looking forward to the next time they need to get in touch with us. ✨
What You’ll Do:
- Be the first point of contact for both current and prospective Smile merchants, handling up to 2-3 concurrent chats at any given time
- Help prospective merchants articulate the value of Smile
- Enable product adoption by facilitating trial access and demonstrating the app’s capabilities
- Guide tenured merchants through configuration and light optimization
- Answer general questions about Smile, provide how-to guidance, and identify & resolve minor issues
- Be the first line of defense for triaging & light debugging of platform issues
- Assist merchants when escalating matters to other teams for more specialized support by setting expectations around follow-up times and next steps
- Build trust, empathize, and delight merchants by setting the standard for what exceptional support looks like
- Offer our merchants needs-based solutions, not pushy sales
- Advocate for merchants by translating their feedback into specific product requirements
Who You Are:
- Based in Canada / US / South America / surrounding regions and able to work Tuesday-Saturday 10 am-6 pm PST or Mon-Thu + Sat 10 am-6 pm (your choice)
- You have an expressive, high-energy personality. Emoji & gifs are your best friends. When a merchant opens a chat, they know there’s a real human on the other end
- You’re fiercely curious. You want to learn everything, yesterday.
- You’re your own worst critic and thrive on self-improvement. You aren’t content with settling for the minimum, and you love experimenting with new techniques
- Keen interest in online tech, startups, web apps, and entrepreneurism
- Fast-paced environments don’t scare you. Context-switching is the norm
- Ambiguity is your friend
- Extremely detail-oriented and organized
- Love collaborating and being part of a team
- Proactive and autonomous. You don’t wait for instruction and love taking the initiative to get things done
Bonus If You Have:
- 1+ years customer service/support / success experience
- Familiarity with e-commerce platforms such as: Shopify, BigCommerce, Wix Stores, Squarespace, etc
- Have entrepreneurial instincts, such as experience running a small side hustle
- Experience working towards team-based goals / KPIs
- Experience with HTML, CSS, JavaScript
- Experience with Intercom
- Experience working remotely
APPLY HERE
by twochickswithasidehustle | Feb 3, 2022 | Uncategorized
Employer: Lexia Learning
We are Lexia Learning, a Cambium Learning® Group company.
Lexia Learning, a Cambium Learning® Group company, empowers educators through adaptive assessment and personalized instruction. For more than 30 years, the company has been on the leading edge of research and product development as it relates to student reading skills. With a robust offering that includes solutions for differentiated instruction, personalized learning, and assessment, Lexia Learning provides educators with the tools to intensify and accelerate literacy skills development for students of all abilities
Order Processing Specialist
With a work environment that encourages and nurtures creativity, great ideas take flight and become products and services built from the bottom up. Working for Lexia, a division of Cambium Learning Group Inc., means that your opportunities are limitless. There’s an amazing energy here. It’s the feeling that we’re doing something unique, unexpected, and beneficial, and it permeates everything we do. We are dedicated to helping people change their lives through the power of language and literacy education. Join our passionate, energetic, and international team and add your talents to Who We Are!
Position Overview:
The full time Order Processing Specialist is an active, integral member of the Operations Team. The successful candidate will interface with cross-functional teams to perform various order processing functions including order entry and validation.
Location: Remote.
Core Responsibilities:
- Ensure timely entry of orders into sales and financial systems, stressing accuracy and quality control of the order processing life cycle
- Communicate with customers, Sales Partners , and internal departments to ensure accurate order completion
- Finalize invoicing and other clerical duties surrounding the order processing life cycle
- Perform other operational duties as assigned
Qualifications:
- 1-2 years of relevant order processing and/or operational experience in a corporate environment
- Proficiency in MS Office Applications
- Ability to work in a fast-paced, deadline driven team environment
- Experience solving customer and general order issues in a business setting
- Familiarity with Salesforce.com a plus
- Ability to multi-task and can be trusted to work effectively both independently and as part of a team
- Has a superior attention to detail and accuracy
We Are Operations
We are the glue that connects every part of the company. Behind the scenes we produce the product, enter customer orders, manage the purchasing process, and ensure our many offices operate properly on a daily basis. Collaboration within our team and with other departments is pivotal in order for all departments to function efficiently. Can you bring your A game on Day One? Working with us you’ll have the best of all worlds… the opportunity to work with passionate, talented people who are the best in their fields. Lexia full time employees also enjoy a generous vacation policy, outstanding health and financial benefits, and much more.
Employee well-being is first and foremost at Lexia — we know that professional success depends on personal health and happiness. That’s why we empower you with benefits you can use to succeed in every area of your life, including:
Comprehensive health care benefits
- 401K with 100% matching up to 3% of salary
- Vacation time and 11 paid holidays
- Legal assistance
- Tuition reimbursement
- Parking & transit benefits
- Caregiver & family support
- Adoption assistance
- Pet insurance
- …and much more!
An Equal Opportunity Employer
We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.
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by twochickswithasidehustle | Feb 3, 2022 | Uncategorized
Employer: Kelly
What’s next for you? This great job. Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Remote Warehouse Clerk for a Long Term opportunity with our prestigious logistics automated client who is setting the path to revolutionize warehouse work. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters in your life.
This job might be an outstanding fit if you have experience:
Responsibilities
- Perform data entry for common warehouse document formats including bill of ladings, order forms, invoices, packing slips
- Monitor data output by automated inspection towers and make corrections using companies auditing software when there are mistakes
- Inspect videos and images of pallets for damage and other quality issues
- Inspect videos of pallets being unloaded for forklift safety issues
- Inspect images of container labels for special safety markers
- Match pallets into product categories based on image and video data
- Read emails from shippers and convert them into appointments on companies digital systems
- Match logistics appointments to documents and videos in companies system
Experience
- 3+ years of experience in a warehouse clerical role – back office or warehouse floor
- Experience processing standard logistics document formats including bill of ladings, order forms, invoices, and packing slips
- Experience identifying damage and quality issues in palletized freight
- Knowledge of standard warehouse safety procedures
- Knowledge of standard logistics terminology
- Willingness to learn a new digital system for processing warehouse paperwork and inspection. We are building the next generation of warehouse inspection – what used to be done by hand on a warehouse floor can now be done entirely on a laptop while sitting at the beach. We are looking for warehouse clerks eager to play a role in developing and operating this new system
- Position requires access to reliable home internet
Hour: Monday- Friday 3am-7pm with flexibility, schedule based on residence
Payrate: $25-27 an hour
Employees can reside anywhere in the United States
APPLY HERE
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