by twochickswithasidehustle | Feb 10, 2022 | Uncategorized
Employer: ExploreLearning
We are ExploreLearning®, a Cambium Learning® Group company.
- At ExploreLearning, we believe all students can have success in math and science — and have fun along the way!
- We’re an innovative ed tech company, helping students to embrace their inner scientist and/or mathematician through adaptive, game-based instruction, all while increasing deeper learning of foundational STEM concepts in a way that is as fun as it is effective.
- Our products and services help teachers easily personalize and enliven instruction, while building the skills and confidence students need to succeed in these critical subject areas.
- We’re looking for individuals who share our commitment to solutions that truly make a difference in the lives of students.
- Ensure customer satisfaction through thoroughly researching and accurately processing a large volume of payments as prioritized by Customer Service Team Lead.
- Create and modify customer licenses for new accounts, renewals, and free trials in proprietary administrative system.
- Input contractual information in SalesForce CRM and file paper and electronic customer-related documents.
- Fulfill orders by notifying customers of registration links via Outlook email.
- Preparing and disbursing daily, weekly & monthly order related reports. Evaluate customer information to determine policy adherence.
- Communicate with customers to accurately identify proper payment application.
- Assist with logging and distributing customer credits. Work closely with the Sales team to address questions regarding order processing and payment application.
- Monitor and provide general, product, and payment phone support for sales queue. This may include some tier 1 technical support for account set-up.
- Help maintain accurate customer records and department procedures.
Why Work With Us?
- In addition to competitive salaries and generous benefits, ExploreLearning offers an exciting and dynamic working environment in which creativity, teamwork and professional growth are valued and rewarded.
- Our award-winning online programs bring engaging and effective instructional strategies to K-12 classrooms around the world.
- Over the course of the last 20+ years, we’ve received numerous awards from some of the worlds most respected education organizations, and were recently named one of the Best Places to Work in Virginia.
- Our office is based in historic downtown Charlottesville, Virginia, located approximately 100 miles southwest of Washington, D.C., and consistently rated one of America’s best places to live.
- The area offers a wide variety of business, cultural, historical, educational and sport-related attractions.
- To learn more about our organization and the exciting work we do, visit us online
APPLY HERE
by twochickswithasidehustle | Feb 10, 2022 | Uncategorized
Overview of the role
TrevorSpace is a supportive, affirming online community for LGBTQ youth and their allies – and it is growing rapidly. The TrevorSpace Community Moderator will assist in the daily tasks of running TrevorSpace, focusing on supporting TrevorSpace users with general tech functions and managing the upkeep of the TrevorSpace community. The TrevorSpace Community Moderator will interact directly with TrevorSpace users and collaborate with The Trevor Project’s crisis services to evaluate at-risk content.
Who you are
- Action-oriented. You know how to get things done. You can move quickly and efficiently. You love to set challenging goals and then develop plans to deliver and achieve them.
- Clear Communicator. You can communicate your thoughts clearly and succinctly. You are open about your experience and needs, and can help us understand how to best support you; you are comfortable communicating with users online in a personable way.
- Compassionate. You’re someone who can process challenging situations with patience, kindness, and active listening skills. You demonstrate compassion to our LGBTQ youth, and to yourself; you know when things are getting to you, and reach out for support when needed.
- Critical Thinker. You are skilled at taking complicated, nuanced situations and figuring out the best path forward based on policies and an equitable approach to decision-making.
- Flexible. TrevorSpace operates 24/7/365, so we need supervisors who are willing and able to work a non-traditional schedule, including late nights or very early mornings. Coffee/tea lovers are welcome!
- Friendly. You are patient with requests for support from the youth we serve, attentive to their needs, and enthusiastic to help them.
- Passionate. You care about LGBTQ youth and you care about saving lives. You want to come to work and feel inspired every day. You want to change the world.
- Fun. The work we do is very serious, but that doesn’t mean we don’t have fun. We know how to have a good time and you should too.
What you’ll do
- Perform community management tasks and interact with users to help them use TrevorSpace. Examples of these tasks include approving user clubs, processing account deletions, and responding to users on the site itself
- Assist with moderation to keep the community fun, safe, and affirming, including reviewing users and content that were flagged by other users for unwanted behavior
- Proactively review public user content for potential violations of community guidelines. Thoughtfully and intentionally apply TrevorSpace guidelines to ensure community standards
- Monitor TrevorSpace content for emerging risks and send digital resources to users posting content indicating suicidal ideation
- Document and share user feedback and suggestions to improve the community
- In rare situations, work with emergency services to send support to youth in crisis
Benefits
- Generous vacation and holidays (like a full day off to celebrate Harvey Milk Day!), including three half-day Fridays during the summer
- Comprehensive health insurance (we pay 100% of your premiums for medical, dental, and life), including gender affirmation surgery
- Flexibility to work from anywhere in the U.S. (we provide the technology, a monthly internet reimbursement and a reimbursement to outfit your work-from-home space!)
- Fun virtual office environment and passionate team
- Online Subscription to Headspace, a digital meditation platform
- Meaningful work at an organization that is saving the lives of LGBTQ young people across America every day
- The Trevor Project is an equal opportunity employer
Your application
We’re excited to hear from you! To join Team Trevor, please upload a resume and cover letter. Applications without cover letters will not be considered. Use this as an opportunity to convey why you want to be the next TrevorSpace Community Moderator at The Trevor Project!
APPLY HERE
by twochickswithasidehustle | Feb 9, 2022 | Uncategorized
Employer: Nomad Health
Nomad Health is the first digital marketplace for healthcare jobs, efficiently connecting quality clinicians with rewarding career opportunities. Forbes recognized Nomad as one of the “Best Startup Employers”, Newsweek included Nomad on its “Most Loved Workplaces” list, and Built In NYC named Nomad one of the “Best Mid-Sized Companies To Work For.” Our technology takes the busy work out of finding clinical work. We are a well-funded Series D startup backed by First Round Capital, RRE Ventures, .406 Ventures, Polaris Partners, Icon Ventures, Adams Street Partners, and Kevin Ryan (founder of MongoDB, Zola, Gilt, and DoubleClick).
The U.S. healthcare system is experiencing a staffing crisis. Employers spend $20 billion per year recruiting clinicians to care for the rapidly aging U.S. population. Nomad replaces antiquated staffing agencies with modern technology to efficiently source, qualify, and hire medical talent on demand. Clinicians find better jobs with higher pay. Employers fill roles faster with higher quality care.
Nomad is a fast-growing team of technologists, creators, and industry experts passionate about modernizing healthcare staffing so clinicians can get back to the work they do best: caring for others.
What will you do at Nomad?
The Account Administrator will play a key role in performing operations workflows and data entry functions to better serve our clients. This will entail:
- Helping manage client relationships by performing data entry processes using internal and external platforms
- Consistently maintaining up-to-date nurse data records
- Working to find new ways to provide our clients with the most accurate data about our nurses
- Working cross-functionally to help drive results
- Embracing an “all hands on deck” culture
How will you get started at Nomad?
In your first six weeks at Nomad you will:
- Gain a thorough understanding of the Nomad Health end-to-end experience and business model
- Develop a deep familiarity with the temporary clinician staffing market, its key stakeholders, and its strengths, weakness, and opportunities
- Understand what motivates people and organizations to engage in this market
- Understand the various interaction points between clinicians and clients on the Nomad platform
- Gain familiarity with the internal & external tools and platforms that we use on a day to day basis
- Begin assisting the team with supporting data work for our client relationships
In your first six months at Nomad you will:
- Have a full understanding of the healthcare staffing market
- Consistently conduct successful account management operations and data workflows that delight our clients and help improve Nomad’s placement rate
- Become a Nomad expert on servicing our clients
Of course, over this timeframe, the product and the company’s needs will change, so your role will also evolve with time — with a sharp eye towards your professional development and personal satisfaction.
Who will you work with?
As a critical, early member of the Nomad team, you will interact frequently with members of the Account Management and Operations teams. You will report directly to the Senior Account Manager.
Who are you?
- You have 0-3 years of previous experience, preferably in Operations, Data Entry, or other relevant fields
- You are an energetic, personable, hard-working, and driven team play who thrives in a fast-paced environment
- You have great prioritization and time management skills
- You are very organized and detail-oriented
- You are a strong communicator that has a knack for helping people solve their problems
- You are eager to work in a changing, high-growth startup
- You are fun to hang out with and just can’t wait to join our team!
- Nomad offers a fast-paced, supportive, diverse culture. Benefits include comprehensive health, dental, and vision plans, 401k matching, and remote work perks until we’re back in the office!
Exciting challenges lie ahead. Join us! Let’s get to work.
APPLY HERE
by twochickswithasidehustle | Feb 9, 2022 | Uncategorized
Employer: Kelly
Overview:
The Clinical Data Coordinator would be responsible for clinical data entry activities for the protocols and projects as directed. The position will ensure the highest standards for clinical data integrity and quality are maintained in alignment with critical research efforts aimed to improve the treatment, health and medical outcomes for oncology patients. Responsible for the collection and review of clinical protocol research data; Interpretation of data (including appropriate source documentation) for entry into computerized databases; Good understanding of data definitions and case report forms and other information related to data collection for clinical research. Must respond to queries in a timely fashion.
Main Responsibilities:
- Responsible for the abstraction, entry, and general management of study data for clinical trials.
- Assists with collection, entering, cleaning, maintenance and reporting of clinical research data
- Enters protocol, medical history, and demographic information abstracted from patient charts into appropriate data capturing system (EDC)
- Follow protocol design to assure all protocol data elements are collected in accordance with protocol guidelines
- Update the EDC following verification of subject data, including the resolution of data queries
- Track site goals and case report form completion.
- Maintain study specific documentation.
- Perform QC audits of the clinical database.
- Support and adhere to Good Clinical Practices (GCP) guidelines, FDA, Institutional Review Board (IRB) and HIPAA regulations, Site Operating Procedures and ethical standards for the conduct of research clinical trials.
- Maintain company and Site requirements for source document management and request for information.
- Communicate effectively with the research team, investigator(s), Clinical Research Associate(s), study sponsor and ancillary staff.
Qualifications Required:
- Position requires 3+ years of experience in data collection activities within a GCP/clinical research regulatory environment.
- Education: High School required, some college preferred
- Knowledgeable in critical elements for success in clinical trials. GCPs, ICH, and Code of Federal Regulations.
- Clinical study experience in Oncology preferred.
- Strong medical terminology understanding.
- Experience with EDC systems.
- Proficient in Microsoft Office Suite
APPLY HERE
by twochickswithasidehustle | Feb 9, 2022 | Uncategorized
Employer: Rackspace Technology
This role may office remotely from any eligible U.S. location (see below). Central region locations preferred.
Job Description Summary:
- Schedules interviews and coordinates candidate and interview panel participation.
- Excellent verbal and written communication skills are required as well as great attention to detail.
- Provides service to customers by responding to information inquiries in a timely manner.
Responsibilities
- Responds to employee questions and inquiries about employee benefit programs and human resources policies.
- Provides answers to questions in the areas of disability, health, and life benefits, paid time off, retirement plans, policies, and practices.
- Provides navigational assistance and troubleshooting for HR tools.
- Engages with Rackers and spouses via phone, email, and walk-up discussions.
- Prepares appropriate documentation and processes necessary paperwork.
- Performs data entry. Investigates and resolves simple problems.
- Escalates complex issues through the appropriate channels.
- Ensures interactions are well-documented with clear and concise notes of the issue or request.
- Fields general questions not related to Human Resources and answers or directs the customer to the appropriate resource.
Knowledge
- Strong verbal communications skills.
- Intermediate writing skills. Knowledge of commonly used terms, concepts, practices, and procedures within the HR field.
- Basic knowledge of federal and state employment regulations.
- Basic knowledge of Rackspace business and corporate organization or ability to learn on the job.
- Ability to maintain the confidentiality of personal and business information.
- Detail-oriented with a commitment to fanatical customer service.
Education/Experience
- Fluent in both English & Spanish required.
- High school diploma or equivalent required.
- Bachelor’s degree from an accredited institution OR a High School Diploma/GED and a minimum of 3 years of customer service, administrative, and/or Human Resources support experience.
- Previous ATS (Applicant Tracking System) strongly preferred.
- Workday knowledge/experience preferred.
Colorado Equal Pay Transparency Act
The following information is required by theColorado Equal Pay Transparency Act and applies only to individuals working in the state of Colorado. The anticipated starting pay range of Colorado applicants for this role is $33,300-$43,200. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on the benefits offered is here.
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About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
APPLY HERE
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