by twochickswithasidehustle | Feb 19, 2022 | Uncategorized
At LiveWorld, our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image. A LiveWorld agent provides a great experience for a brand’s customers in their online venues. This position is an hourly, part-time, work-at-home position. Flexibility is needed to occasionally work evenings, nights, weekends, and/or holidays.
Primary responsibilities for the various agent positions may include, but are not limited to:
Review and take appropriate action on social media posts according to brand guidelines, to include rejecting or approving content, tracking, and escalating.
Triage and respond to customers’ questions selecting and personalizing previously prepared responses or in a social context.
Actively engaging with online users, stimulating, guiding, and participating in conversations. Authoring responses on the fly.
Research customer service answers, in some cases client CRM systems.
Identify and escalate trends, topics, sentiment, and emerging issues
Required skills and traits
Ability to connect with people, and communicate in courteous, conversational style, while making decisions according to guidelines
Ability to compose well-written messages, with use of good grammar and appropriate punctuation.
Strong keyboard skills
Ability to navigate between multiple systems or applications simultaneously
Demonstrated personal or professional success engaging in a social channel
Recommended education and experience
Minimum 18 years of age required 2-3 years’ experience in online moderation and engagement and/or online customer service desirable
Some experience in a call center environment helpful.
Work-at-home experience helpful.
Social media moderation and engagement experience preferred but not required
Healthcare background desirable but not required
Experience with social media tools such as those from LiveWorld, Salesforce, Sprinklr, Khoros, or similar tools desirable
College Degree or equivalent experience preferred
Environment and Technical Requirements
Dependable, high-speed Internet access
Dependable telephone access (landline preferred for training)
Ability to work in a quiet and secure home office atmosphere
Work must be performed on a desktop or laptop computer. Use of a tablet or mobile phone is not feasible for this position.
Language Fluency Requirements
All applicants must be fluent in English.
Some positions involve fluency in reading and writing in other languages
Language fluency testing and writing samples are a requirement for all hourly positions. English for all positions and specific languages for some positions
LiveWorld defines fluency as complete competency in reading, writing, and speaking at a native or near-native level.
We are currently recruiting US Residents with fluency in the following languages:
English
Danish
Dutch
Flemish
French
German
Italian
Norwegian
Portuguese
Spanish
Swedish
Join our LiveWorld team and enjoy
Work at home
Flexible scheduling
Dynamic environment in fast paced social industry
Opportunity to learn new skills and further develop existing skills
Opportunity to learn within healthcare and non-healthcare industries
APPLY HERE (U.S. RESIDENTS)
APPLY HERE NON-U.S. RESIDENTS
by twochickswithasidehustle | Feb 17, 2022 | Uncategorized
Food and dining site Tasting Table is looking for enthusiastic, hard-working freelance writers to join our news team.
Ideal candidates have at least 3 years of experience writing content for print or the web with a focus on food, cooking, and dining content similar to Tasting Table. We are looking for creative individuals who are self-sufficient and versatile. The position is work-from-home with flexible, stable hours. Location does not matter.
About Tasting Table
We’ve been busy cooking up something special for all the diehard foodies out there and the wait is finally over – Tasting Table is back! Tasting Table is a one-stop shop for all food and drink enthusiasts. We bring you practical cooking tips and dining advice, must-try recipes you can trust, and all the top news from the food world. Whether you’re looking for the latest viral trends or the tried-and-true methods of your favorite chefs, there’s a place for you at Tasting Table — no reservations required.
News Writer Responsibilities:
- Claim news and evergreen article topics from a large selection of assignments
- Pitch relevant and timely news stories related to the site’s areas of coverage
- Research and write 300- to 800-word articles in custom CMS
- Write content on a quick turnaround as applicable
- Contributing to and following the guidelines of our style guide, editorial strategy and publishing standards to uphold quality of content
- Extra consideration will be given to applicants able to work night and weekend news shifts.
- Compensation: $21 per hour
Experience:
Minimum three years editorial experience writing and editing. Experience with building content in a CMS.
Requirements:
To apply for this job, please submit the following materials:
- Your resume
- A letter of intent
- Three professional writing samples relevant to the content we share on Tasting Table
Applications missing any of these elements will not be considered.
APPLY HERE
by twochickswithasidehustle | Feb 17, 2022 | Uncategorized
Top tutors earn around $1,500 each month for answering questions in their subject-matter domain.
Work when you want
Tutor online anytime—with just a computer and an Internet connection. No audio or video is required.
Help students study and learn
Share your expertise with college students to help them study and succeed in their courses, graduate confident and prepared.
APPLY HERE
by twochickswithasidehustle | Feb 17, 2022 | Uncategorized
Description
The Data Entry Representative 1 operates a data entry device to key and/or verify a variety of standard and/or complex coded or uncoded business and statistical source data into a computer. Prepares source data for entry by opening and sorting mail. Verifies and logs receipt of data. Obtains missing data. Protects organization’s value by keeping information confidential. The Data Entry Representative 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
Responsibilities
The Data Entry Representative 1 prepares source data for entry by opening and sorting mail. Verifies and logs receipt of data. Obtains missing data. Protects organization’s value by keeping information confidential. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Required Qualifications
- Less than 2 years of technical experience
- Typing and PC skills including Microsoft Office
- Excellent communication skills (verbal & written)
- Work ethic that is focused, accurate, and highly productive
- Ability to provide hard wire internet connection and a private workspace
Preferred Qualifications
- Less than 2 years of technical experience
- Experience in working in a Medical, Mail Order and/or retail setting
- Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Additional Information
This position is Work at Home; however you must reside in the state(s) of Texas or Ohio to be considered.
Vaccination Policy
For this job, associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved Humana vendor, and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into a Humana facility or work outside of their home. We are a healthcare company committed to putting health and safety first for our members, patients, associates, and the communities we serve.
If progressed to offer, you will be required to:
- Provide proof of full vaccination or commit to testing protocols OR  
- Provide proof of applicable exemption including any required supporting documentation
- ​​Medical, religious, state and remote-only work exemptions are available.
Scheduled Weekly Hours
40
APPLY HERE
by twochickswithasidehustle | Feb 17, 2022 | Uncategorized
Employer: Cotiviti
Description
- We are looking for a full-time Administrative Support Assistant to join our Fraud, Waste and Abuse (FWA) team.
- In this role, the Administrative Associate is directly responsible for serving as the point of contact for the FWA team in facilitating responses to general inquiries and data requests from both internal and external clients.
- This is a temporary position and we expect the work to start right away and last 6-12 months.
- For the safety of our employees and those considering employment with Cotiviti, we are currently conducting all interviews virtually.
- In addition, the majority of the Cotiviti team is currently working remotely, and we are onboarding new hires remotely as well.
- As we monitor the pandemic, these arrangements may change and we will update accordingly.
What will you do?
- Perform a variety of support and general administrative assignments in support of the FWA staff, including medical record processing, data entry, and tracking/correspondence while following established standards and work processes.
- Obtains data files and/or generates reports for FWA processes. May be required to review client systems and update Cotiviti systems accordingly.
- Serves as a point of contact and facilitates responses to general inquiries and requests from both internal and external customers. As requested or required, communicates directly with the client or providers following established processes and procedures.
- Maintains productivity goals and standards set by the department. Insure all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity.
- Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work.
What skills should you possess?
- At least 6 months experience in healthcare related field preferred
- High school diploma required. Bachelors’ Degree in Health Information Management, Health Policy, and/or related field, preferred
- Strong computer skills – Microsoft Office (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Ability to work well in an individual and team environment
- Strong listening and observations skills
- Attention to detail and high level of accuracy
- Effective organizational and prioritization skills with multi-tasking ability
Job Demands
- This is a work at home position….focused on ET day time hours
- Access to high speed internet is required (all other equipment will be provided).
- Must be able to sit and use a computer keyboard for extended periods of time
- Must have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones.
- After hours and/or weekend work required where necessary for major deliverables/deadlines (not consistent)
#LI-JB1
#LI-Remote
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
APPLY HERE
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