Employer: Cotiviti
Description
- We are looking for a full-time Administrative Support Assistant to join our Fraud, Waste and Abuse (FWA) team.
- In this role, the Administrative Associate is directly responsible for serving as the point of contact for the FWA team in facilitating responses to general inquiries and data requests from both internal and external clients.
- This is a temporary position and we expect the work to start right away and last 6-12 months.
- For the safety of our employees and those considering employment with Cotiviti, we are currently conducting all interviews virtually.
- In addition, the majority of the Cotiviti team is currently working remotely, and we are onboarding new hires remotely as well.
- As we monitor the pandemic, these arrangements may change and we will update accordingly.
What will you do?
- Perform a variety of support and general administrative assignments in support of the FWA staff, including medical record processing, data entry, and tracking/correspondence while following established standards and work processes.
- Obtains data files and/or generates reports for FWA processes. May be required to review client systems and update Cotiviti systems accordingly.
- Serves as a point of contact and facilitates responses to general inquiries and requests from both internal and external customers. As requested or required, communicates directly with the client or providers following established processes and procedures.
- Maintains productivity goals and standards set by the department. Insure all department rules and processes are followed. Alerts manager of system issues or other issues impacting productivity.
- Achieves the expected level of quality set by the department. Verifies completeness and accuracy of work. Alerts manager of issues or concerns impacting quality of work.
What skills should you possess?
- At least 6 months experience in healthcare related field preferred
- High school diploma required. Bachelors’ Degree in Health Information Management, Health Policy, and/or related field, preferred
- Strong computer skills – Microsoft Office (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Ability to work well in an individual and team environment
- Strong listening and observations skills
- Attention to detail and high level of accuracy
- Effective organizational and prioritization skills with multi-tasking ability
Job Demands
- This is a work at home position….focused on ET day time hours
- Access to high speed internet is required (all other equipment will be provided).
- Must be able to sit and use a computer keyboard for extended periods of time
- Must have flexibility and willingness to participate in the work processes of an international organization, including conference calls scheduled to accommodate global time zones.
- After hours and/or weekend work required where necessary for major deliverables/deadlines (not consistent)
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
