by twochickswithasidehustle | Feb 28, 2022 | Uncategorized
About Us:
At Vault, we believe quality healthcare is a human right. Our mission is to make better health outcomes more accessible and affordable for everyone. Our platform makes this possible by bringing remote diagnostics and specialty care to patients in their homes, on their home screens, and within their hometown communities— wherever they choose. We are reimagining the 21st century healthcare experience for patients, practitioners and providers—making the promise of better health more attainable through our end-to-end healthcare platform.
The Opportunity:
We are looking for a dedicated Specialist for Paid Search to help expand on our growing paid media approach. This role will report directly into our Growth Marketing Manager.
The Job:
- Manage all Google initiatives – primarily Search along with SEO, Google Optimize tests, Display & Video 360, Youtube, Discovery, or any other Google campaign we see best fit for our marketing approach
- Track, report and provide analysis on all performance metrics for paid search campaigns on a daily, weekly, and monthly basis
- Manage ad spend budgets to maximize growth and returns
- Perform routine audits of our account, campaigns, ad copy, to identify ways to continuously improve performance to meet and exceed goals
- Work cross functionally with other marketing team members to align important messaging to ensure strong, cross-platform approach
- Assist in the placement/set up of pixels on multiple landing pages
- Develop and execute testing plans to consistently improve and optimize our KPIs
- Continual evaluation of search marketing strategies to identify opportunity for competitive advantage for Vault
- Establish current and long-term goals and objectives
- Manage the overall day to day activities, strategies, optimizations associated with paid search
Ideal Skills:
- 3-5 years of experience in Paid Search required, preferably in a digital agency
- Exceptional knowledge of Paid Search, market development and trends
- Experience with SEMRush is preferred
- Advanced knowledge of Google Ads, Google Analytics, and relevant platforms
- Experience with bid management platforms such as Google Display & Video 360
- Ability to think strategically and drive solid results to grow the business
- Polished communication and presentations skills
- Proven ability to think outside of the box
Vault Health is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, disability, or veteran status.
APPLY HERE
by twochickswithasidehustle | Feb 28, 2022 | Uncategorized
Overview
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what’s possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people’s lives.
Responsibilities
Provides timely processing of the patient record, the HIM Specialist will be responsible to complete the prepping,
scanning and indexing of patients’ medical records into our Electronic Health Record (EHR), to include all hospitals
departments and WellStar Medical Group practices. In addition, the HIM Specialist will be responsible for monitoring,
and management of HIM work queues, review documents and creation of indexes, abstracting, completion and
submission of vital records information and other duties associated with the accurate and timely completion of the
legal medical record.
The HIM Specialist is responsible to review documents and create indexes. This allows the end user to locate
documents quickly and easily for continuity of patient care, coding, billing, release of information, compliance and
regulatory standards. This job requires strong problem-solving skills, decision making, research, analytical ability and
great attention to detail. The HIM Specialist must acquire and maintain comprehensive knowledge of the document
types required to associate patient documents in the EHR to facilitate end user access and selection. This job
requires extensive knowledge and proficiency of the EHR to designate the documents to the correct patient,
encounter level, document type, physician and location.
Qualifications
Required Minimum Education: High school diploma
Preferred Education: Education in HIM/HIT and/or college degree
Recommended Minimum Experience: Education in HIM/HIT and/or college degree or two (2) or more years of
experience in an acute care hospital with experience with HIM document management system.
Required Minimum Certification: n/a
Required Minimum Skills: examples: Computer/data entry experience. Ability to communicate with various members
of the healthcare team. Ability to use EXCEL, Word and have basic computer operational knowledge. Epic and
OnBase experience preferred.
We’d like to invite you on a career journey like no other! In return for your contributions, we’ll help you make the most of all life’s moments – on and off the job. Wellstar Total Rewards is designed to provide for your total well-being, including: Your Wellness, Your Pay, Your Future, Your Joy. We think it’s pretty simple – we care for our team members and our team members care for the community.
APPLY HERE
by twochickswithasidehustle | Feb 28, 2022 | Uncategorized
Snappy Kraken is the marketing program leader in the financial services industry and voted Best Place to Work in FinTech for 3-years in a row. Our Automated Growth Program helps transform financial advisory businesses through purpose-driven content, easy automation, and world-class support. Our culture is intentionally designed to bring out the best in each team member so that we can continually achieve our growth and revenue potential. Every new person we add to our team helps raise the bar of what we can accomplish together. How can you contribute?
The Purpose of This Role
This role is responsible for handling all incoming and outgoing chat support requests for Snappy Kraken and all Enterprise platforms. This role’s primary responsibility is to help our members learn and adopt the Snappy Kraken platform by answering questions brought up to chat support, as well as escalating tickets to Technical Support (Tier 2), or other departments as needed. The Chat Support Specialist role requires excellent written and verbal communication skills, as well as some technical knowledge or learning capabilities to quickly learn the ins-and-outs of the Snappy Kraken platform and how it operates.
This role reports to the Manager of Technical Support.
Primary Role & Responsibilities
The primary function of this role is to help solve some of our member’s most common questions about using our platform, as well as routing incoming requests to the correct departments. This includes:
- Answering basic technical questions from members
- Teaching members the ins-and-outs of Snappy Kraken
- Answering questions about the actual use of the Snappy Kraken platform
- Partnering with the Member Engagement team to ensure Onboarding efficiency and onboarding goals
- Routing questions to the appropriate email inboxes for issues not solved within Tier 1
- Knowledge of new and upcoming features on the platform to share with members
- Basic triage of technical issues to be escalated to the Technical Support Team
- Knowledge of new and upcoming campaigns on the platform to share with members
- Escalation of true Customer Success questions that cannot be answered in chat to the CSM inbox
Primary Qualifications
- 2-4 years of customer support experience, preferably in a SaaS environment
- Previous industry experience in financial services, marketing, or technology preferred
- Excellent written and verbal communication skills, as well as organizational skills
- Ability to multitask and prioritize
- Self-starter with strong problem solving skills
Essential Qualities for Remote Team Members
Having a distributed team allows us to do great work with amazing people, who not only deliver tons of value, but who also find the process itself deeply satisfying. Remote team members have the freedom to choose their place to work. The key to success is making good things happen consistently as a leader in your area of expertise. There must be mutual trust among team members to get work done right and on time. The ideal candidate will have successful experience producing in a virtual environment and these natural characteristics:
- Productive working independently and on a team
- Disciplined
- Accountable
- Trustworthy
- Ability to prioritize, multi-task, and stay organized
- Attentive to the internal organizational structure
- Adaptable
- Computer literate and tech-savvy
- Ability to communicate clearly in writing
- Emotional intelligence
- Achieve and own results of your work
Working remotely for Snappy Kraken requires that each team member independently obtains and maintains their own proper working environment, fully equipped with all needed furniture and supplies, including but not limited to stable high-speed internet. The chosen work environment must be clean and free of distractions or noises that may inhibit the ability to provide the functions described in this job description.
Probationary Period
New hires must complete a 90-day probationary period. During this time, a new hire will receive training to help them get acquainted with the role, our culture, and learn how to properly execute job functions. An employment relationship may continue if it’s a good fit for everyone, based on the new hire’s alignment with Snappy Kraken values, performance evaluation of specific milestones, accessibility, and communication.
Accessibility Requirements
As a remote company, it is critical to remember that our contributions and teams are interconnected and accessibility is the expectation. Availability during standard East Coast business hours, or as scheduled, for client inquiries, team calls, and video chats is expected.
Growth Opportunities
We believe every team member of Snappy Kraken can reach their maximum potential. We are intent on alignment around Outcomes and Key Results (OKRs), addressing obstacles and opportunities openly and honestly, and regular reporting and tracking of development. Continuously refining values, skills, and knowledge is fundamental to future growth opportunities.
About Snappy Kraken
Snappy Kraken is a transformative Automated Growth Program for financial advisors, built on the exclusive Cold to Gold framework. Advisors take what they’re already naturally good at online with the content, automation, and support they need to GROW!
Benefits
- Health/Dental/Vision/Life/AD&D/STD/LTD available after 90 days with employer premium contribution
- 401k with company match available after 6 months
- PTO and paid holidays
- Annual education stipend
- More perks & benefits
APPLY HERE
by twochickswithasidehustle | Feb 28, 2022 | Uncategorized
Description
We’re hiring for a weekend shift during East Coast (US) business hours, 9am – 6pm.
At Podia, we’re building the most creator-friendly platform on the planet to help people sell online courses, memberships, and digital downloads. And the #1 reason people cite for using us?
Creator-friendliness ?
Sounds great, but what does it mean?
It means:
- Fast, friendly live chat support ?
- Free migrations ?
- No technical headaches ?â€â™€ï¸
- No transaction fees ?
…and a relentless passion, across our entire team, for helping our creators succeed.
Delivering all of that creator-friendly goodness takes work, and that’s why we need your help!
We’re looking for a super-friendly, tech-savvy, experienced support agent who can advocate for our creators, foster a sense of community, and help them make sales.
Here’s what you’ll do:
- Respond to creator tickets via chat and email. This is priority number one. Remember that whole creator-friendly thing? We’ve got a reputation to protect ? We respond to creators within the first 2 minutes of live chat ?
- Migrate creators (downloading/uploading content, setting up courses, importing customer lists, etc…) who need some help switching over from other platforms ?
- Troubleshoot product issues, reproduce them for our dev team when necessary and keep track of their status in Basecamp ?
- Answer any and all creator questions about our product, as well as coach them toward making their first sale ?
- Keep your finger on the pulse of our customer base and help our team understand what our creators are thinking and asking for ?
Requirements
We’re looking for a support agent with:
- Really, really, really good writing skills, who can rewrite this bullet to make it sound better ?ï¸
- Tech skills and comfort troubleshooting anything our creators throw your way ?
- Ideally, you’ve worked in a SaaS company and can take screenshots and record videos for customers like a boss ?
- Support experience. You know what it takes to make customers happier than they were before they met you ?
It’d be REALLY great if you also:
- Have created and / or sold an online course, digital download, or membership before ?
- Have experience with Intercom and Slack ?
- Have experience working remotely and access to a stable internet connection ?ï¸
- Have worked with digital creators before ?
Benefits
Here’s what you’ll get if you join us:
- Extreme autonomy. No micro-managing here. You’ll be given high-level direction and the skills to troubleshoot using your best judgement ?
- That said, the rest of the team is always ready to lend a hand—or even an ear if you just need to bounce around some ideas ?
- Competitive compensation and equity in a rapidly-growing company. We want to hire the best people, and we’re ready to pay for them. We use a standardized salary scale set at the 90th percentile of US salaries for each role—regardless of where you are in the world ?
- 401(k) match, health insurance, and other medical benefits (US-based employees) ?
- Work from anywhere with a stable internet connection ?
- You’ll be working with a diverse team from a range of countries and backgrounds. We work hard to make Podia an inclusive workplace for everyone ?
- We have a rapidly growing base of passionate customers. Your work will be seen and appreciated by many people â¤ï¸
- Great benefits which include three weeks paid vacation (plus another week during the December holidays), sabbaticals every three years, professional development credit, paid family leave, a new laptop every three years, and more ☺ï¸
- (Paid for) annual retreats to spend time with the team and have fun together (or a still-pretty-great virtual retreat when there’s a global pandemic) ✈ï¸
- The chance to connect with some of the best creators in the biz ?
Named one of the “Best Remote Companies to Work For in 2022†by We Work Remotely, we’ve been around since 2014, have the greatest customers in the world, and a team that will stop at nothing to help our creators win. If this sounds like something you’re interested in, let’s talk!
About the hiring process
Interested in joining our team? Great!
We’ll begin reviewing applications immediately and continue to review them for the first two weeks after the date of posting. There’s no benefit to applying in the first five minutes, and we’d rather you take your time. We heavily weigh the answers to our application form rather than data from LinkedIn or resumes. We then reduce the candidate pool down to a small handful who move on to a small test project.
If your application is chosen to move on to the next phase, we’ll send you a small (paid) test project to be completed within 72 hours of receipt. This will consist of:
- One help center doc
- Three mock email questions
- A mock live chat session (to give us a sense of your voice and tone in chat, and to give you a sense of what it’s like to work with our customers)
If selected after the project stage, you’ll then be interviewed over Zoom by our Director of Support, Support Lead, and one of our amazing Support managers. These interviews typically last 30-45 minutes each and are structured to get a feel for your experience and how you approach work. No trust falls or riddles to worry about here ?
The last interview will be with Spencer, our CEO, who can answer any questions you have about the broader goals and workings of the company.
After that, we’ll decide on our final candidates and ask for professional references from both a previous co-worker and a manager. We’ll reach out to those references to set up a brief 10-minute call.
Finally, all going well, we’ll make a written offer to the successful candidate which can be signed electronically ?
We’re looking forward to chatting ?
APPLY HERE
by twochickswithasidehustle | Feb 28, 2022 | Uncategorized
$25 – $35 per hour | Online/Remote Position | Flexible
Full-time – Part-time – Temporary – Contract
Entry level
Are you looking for a job that you can do online, from home? Do you have a laptop, tablet, or phone with a reliable internet connection? If so, this live chat assistant job could be for you. We are hiring people from United States right now for these positions. Full training is provided, and we are looking for people who can start work right away.
What you will be doing: As a live chat assistant you will be paid to reply to live chat messages on a business’s website or social media accounts. This includes answering customer questions, providing sales links, and offering discounts.
Contract length: No fixed term
Rate: $25 – $35 per hour
Skills/background needed:
- Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop).
- Be able to work independently.
- Ability to closely follow provided steps and instructions.
- Have 5+ hours availability per week.
- Reliable internet connection.
Hours per week: 5 – 40 hours a week
Location: Remote work online (United States preferred).
Live Chat Assistants are in huge demand worldwide right now. If you can start right away, please apply below today!
APPLY HERE
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