by twochickswithasidehustle | Mar 6, 2022 | Uncategorized
Employer: DemandScience
Remote US
- We are Demand Science, a global company which never stops innovating in our mission to provide the healthiest and most predictive global B2B data and intelligence for our customers.
- Our clients include sales and marketing professionals at global companies. Excellent execution is in our DNA.
- We provide innovative AI-analytics merged with enriched data to identify your next in-market prospects and customers at scale.
- The Order Administrator is responsible for all aspects of global customer order processing, including entering new orders and compliance with all company policies to ensure appropriate terms and order flow for all customer orders.
Essential Job Functions:
- Responsible for order management processes which includes order translation, validation, order entry, and timely endorsement to Customer Experience and product fulfilment teams
- Validate data with applicable customer purchase documents and internal policies, procedures and business system requirements for completeness and accuracy
- Configure all setup-related activities for order orchestration
- Enter data related to incoming customer contracts into applicable business systems using defined computer software
- Ensure contract terms align with product and service deliverables
- Investigate questionable data and recommend actions to resolve discrepancies
- Notify appropriate departments of any new or updated data
- Communicate with customers to comply with contract provisions
- Compile data and prepare a variety of reports
- Mentor and train other order administrators
- Ensure follow thru on all instructions communicated within each order
- Build and update order administration processes while learning as you go
- Ensure that booking criteria is met when reviewing customer purchase orders and all discounts are properly approved in accordance with company policies and procedures
- Place orders on necessary holds, as appropriate. Work them to launch/closure
- Collaborate with external customers, internal Sales, Compliance, Legal and Operations to ensure that order issues are resolved in a timely manner
Essential Qualifications “What You’ll Need”
- Strong knowledge of order management systems and NetSuite ERP or similar systems
- Solid understanding of basic accounting principles
- A great eye for detail and accuracy with excellent organization skills
- A growth mindset
- Client and service-minded attitude and experience
- Ability to problem-solve, multi-task in a fast-paced environment, and research answers using multiple resources to satisfy customer inquiries in a timely manner
- Requires excellent oral and written communication skills
- Experience in contract administration helpful
- Basic Excel experience required
- Solid and accurate data entry experience required
- Excellent critical thinking, analytical, organization, and interpersonal skills
- Ability to work across organizational boundaries and levels
- Must be reliable and have a positive attitude
- Demonstrate initiative and willingness to overcome challenges
- Ability to work effectively in a team setting or individually as may be required
- Ability to recognize and adapt to change
THE GOOD STUFF!
We embrace diversity and inclusion and encourage everyone in Demand Science to bring their authentic, fun selves to work every day. We offer a variety of social programs and family-friendly benefits too! Check this out!
- We provide a Retirement plan with an employer match
- We also provide medical, dental and vision plans
- Flexible spending, dependent care, and health savings accounts
- We provide Life Insurance – short and long term/ Accident / Critical Illness Insurance
- Pet Insurance too!
- There’s also a Health and Wellness Program
- Flexible Remote Work Option? You bet!
- Want to take a vacation? You’ll have paid time off
- Paid Birthday Leave? Why not? Have a party!
- Peer-Appreciation Program – because affirmations are lovely but so are rewards!
Demand Science is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
APPLY HERE
by twochickswithasidehustle | Mar 6, 2022 | Uncategorized
Employer: Paycor
Job Summary
- The Balance Entry Specialist position is responsible for completing historical payroll data transfers for all new clients onboarding with Paycor to ensure the completion and accuracy of the Paycor clients’ tax setup at the client level during the implementation process.
- The Balance Entry Specialist is responsible for identifying quality issues and data discrepancies regarding tax treatment of earnings, deductions and employer memo codes as well as tax liability vs. deposits based on historical detail.
- The Balance Entry Specialist will communicate these concerns with the Implementation teams on an ongoing basis. Other key responsibilities include data file manipulation, data extraction from prior provider systems and transfers as well as problem-solving assignments.
Essential Duties and Responsibilities
- Ensure accurate collection of required documentation for Client level historical payroll data*
- When necessary, extract data from Clients’ current payroll systems in the form of standard and/or custom reports
- Ensure all payroll data is recorded, balanced, and reconciled to the Client level support*
- Troubleshoot potential tax mistreatments of earnings and deduction types. Communicate results as required*
- Educate Implementation Consulting team on acceptable historical documentation, tax impounds, and on-going concerns regarding Clients’ data*
- Document all changes, concerns, and communications with Client or Implementation team during tax balancing using appropriate systems and/or processes *
- Provide backup assistance to other tax department team associates as needed
- Other duties as assigned
*Indicates essential job functions.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.
- Must be eligible to work in the U.S. without sponsorship
- Four-year degree or equivalent education and work experience preferred.
- Knowledge of federal/state/local revenue and unemployment filing requirements preferred.
- 1 or more years of customer support experience; prior tax experience a plus.
- Experience with advanced Excel formulas including VLOOKUP, SUMIFS, CONCATENATE and Pivot Tables preferred.
- Experience providing world-class service, and ability to learn new systems and/or enhanced functionality within an existing system.
- Ability to effectively solve problems by balancing detailed questions with creative solutions.
- Demonstrated success with establishing and maintaining positive working relationships with clients and peers across multiple departments.
- Strong interpersonal, verbal and written communication skills.
- Effective organizational skills proven in a fast-paced, service-oriented position.
- Must be able to work overtime as needed.
Join our team to make a difference in people’s lives, every day. We empower our clients to spend less time on administrative tasks and more time developing their teams. We rally around our colleagues and succeed together. And we support and give back to our communities. Together, we can make a difference.
APPLY HERE
by twochickswithasidehustle | Mar 6, 2022 | Uncategorized
Employer: Change Healthcare
What will I be responsible for in this job? (brief summary of the role)
- Responsible for data entry maintenance of material from source documents to a computer-connected terminal.
- May operate an alphabetical/ numerical keypunch machine. Verifies data and performs clerical tasks in the data processing function.
- Examines, revises, approves and dispatches input and output materials according to established specifications.
What are the requirements?
- 1+ years of data processing experience
- High school diploma required
What critical skills are needed for you to consider someone for this position?
- Microsoft Office Platforms (Outlook, Word, Excel)
What other skills/experience would be helpful to have?
- Critical thinking skills.
- Exceptional organizational skills.
- Thorough attention to detail.
How much should I expect to travel?
Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.
If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to [email protected] with “Applicant requesting reasonable accommodation” as the subject. Resumes or CVs submitted to this email box will not be accepted.
California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
Full time
R23078
About Us
Careers Transforming the Healthcare System
Who is Change Healthcare? We are a leading technology company inspiring a better healthcare system. Through innovative technology solutions like cutting-edge cloud technology, artificial intelligence, and data insights, we drive better patient outcomes, reduce costs, and create value for our partners.
Positive Impact and Shared Purpose. Through visionary leadership and a culture of collaboration, we share a common purpose to positively impact our communities by creating a stronger, better coordinated, increasingly collaborative, and more efficient healthcare system.
Employee Experience, Cultural Values, and Total Rewards. We celebrate diversity and earn trust with our employees by promoting innovation at every level within the organization. Our teams are agile, and their work is fast paced and engaging. We’re committed to providing competitive compensation that rewards and recognizes performance, offer well-being programs that empower your overall health, and provide learning and development opportunities to accelerate your professional growth.
Find Your Path. Whether you’re ready to make an impact in technology and product innovation or support our mission to inspire a better healthcare system in a variety of career areas, find your path and accelerate your career. What are you waiting for?
Feeling Inspired? Ready to Make a Change? Learn how Change Healthcare can transform your career and apply today!
APPLY HERE
by twochickswithasidehustle | Mar 6, 2022 | Uncategorized
Description
Summary of job role
ZipHealth and RocketRX (part of the HeliosX group) exist to improve the quality of life for everyone using innovative health tech. We have a comprehensive disciplinary medical team including, Consultant Dermatologists, Pharmacists, Physicians, and Clinical Researchers. Our core mission is to make evidence based treatments more accessible and affordable.
The ZipHealth/Rocket RX Customer Care team is looking for an enthusiastic, thoughtful, and highly motivated individual who is passionate about creating an innovative customer experience and building strong relationships with our patients. The position plays a crucial part in the overall online patient experience the company offers.
In this role, with great opportunities for progression, you will be the first point of contact for our patients and engage with them on Phone, Email, Livechat and Social media. Our advisors answer a variety of questions from billing queries, treatment support, online account issues to questions surrounding our products and company. Our customer care advisors are strong representations of the ZipHealth/RocketRX mission, values, and voice.
You will work alongside (virtually) the Responsible Pharmacist & Clinicians to ensure exceptional clinical care is consistently delivered and patient safety is never compromised.
Please note that this is a remote based position, however there will be opportunities to visit our office/pharmacy in Florida.
Your main responsibilities will include, but are not limited to:
- Be first point of contact for patients via Email, Phone, Social media & Live chat
- Ensure patients are referred correctly to clinicians when required
- Capture and share patient feedback to relevant channels
- Manage complaints in line with our internal and external regulatory obligations
- Deliver performance against agreed Quality Criteria
- Escalate customer queries appropriately, based on severity, risk and sensitivity
- Attend product training classes and seminars
Requirements
- Minimum 1 year customer service experience
- Excellent communications skills both written and verbal
- Ability to communicate correctly and clearly with all customers
- Can work under pressure in a fast-paced environment
- Good comprehension skills – ability to clearly understand and state the issues customers present
- Ability to concentrate – follow customers issues without distraction to resolution
- Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
- Work successfully in a team environment as well as independently
- Be versatile. A big part of our team is the willingness to help one another even though it may fall outside of the job description
- Flexible working schedule (We operate evenings and weekends)
Desired but not essential:
- Experience in using Zendesk
- Experience in working in pharmacy / health care
Benefits
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Pay:
Apply for this job
APPL
by twochickswithasidehustle | Mar 6, 2022 | Uncategorized
Contra is all about transforming the future of independent work. We are looking for a full-time Creative Project Manager to join our fast-growing Brand Team. You’ll manage a wide range of exciting brand initiatives, and collaborate closely with the Design, Engineering, Product, Content, and Social Marketing teams.
How you’ll add value at Contra
- Execute on strategy by building out a roadmap to that allows us to plan for and execute on brand projects (for both internal and external team members)
- Operationalize workflows and processes in partnership with creative leads, product managers, designers, engineers, etc.
- Own project briefs and research to gain understanding of needs for projects that at times may be ambiguous
- Manage ongoing logistics for various landing pages, videos, and other design and content workflows that deliver on our priorities and business goals
- Partner with our data team to track the brand team’s key metrics
You’ll be successful here if you
- Have worked with growing startups and/or have freelance experience
- Have an aptitude and enthusiasm for process and project management to help the creative teams deliver the highest standards every time
- Have a strong background in leading creative processes, from concept to production to launch, across a variety of digital content types
- Are a solutions-focused problem-solver, able to identify escalation paths at critical milestones, understand and communicate priorities, and anticipate and manage potential blockers
- Show confidence in your communication skills, both verbal and written
- Are familiar with gen-z trends and culture (our target audience is gen-z)
- Love collaborating cross-functionally and thrive in a remote environment
- Bonus: have analytics experience
How Contra can add value for you:
- 🌎 Remote-first culture
- 🍎 100% health coverage for US full-time employees, and health reimbursements for all international contractors
- 💰 401k matching for US full-time employees
- 💸 $4,000/year laptop reimbursement + additional equipment, co-working, education, meetup and charity budgets
- 💛 No-meeting Wednesdays, and half days every third Friday of the month
- 👋 Generous time off + a flexible parental leave
- 🌴 Annual team wide off-site (our most recent was Nov 2021 in Tulum, Mexico)
- A custom slack emoji, just for you!
Our interview process:
- Interview #1 High Level Experience Chat with Erin Horner, Head of Creative (30 minutes)
- Interview #2 Culture Interview with Zoë, Head of Operations (30 minutes)
- Interview #3 Paid Case Study Presentation with Erin Horner, Head of Creative and Allison Nulty, Head of Product (45-60 mins)
- Interview #4 Founders Interview (30 minutes)
Salary Range
APPLY HERE
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