Business Development and Administrative Associate

Employer: FHI 360

FHI 360 staff working in the United States are required to be fully vaccinated for COVID-19, regardless of the type of project or client they serve, or of their employment status (full/part-time, remote, telework, or in-office), unless an accommodation applies. FHI 360 complies with federal, state, and local laws with regard to accommodations related to this policy.

Job Summary:
This entry level position is characterized by the performance of a variety of administrative and office support duties for the Business Development and Diversification (BDD) department. This position requires knowledge of organizational and departmental policies and procedures in order to communicate information involving programs, functions, and services. Duties performed may include providing administrative support to BDD staff; scheduling and facilitating meetings; providing surge support to proposal teams and subsidiaries; and funder research and landscaping. Positions may serve as the primary staff assistant to the Director of BDD. At the advanced level, may serve as a lead worker or may provide supervision to other employees.

Accountabilities:

  • Responds to BDD staff requests for administrative support as needed.
  • Sets up and maintain files, prepares reports, presentations and graphics, provides employees with office supplies, performs data entry, proofreads, and compiles special reports.
  • Schedules and facilitates BDD meetings upon request, including virtual meetings, and provides meeting support (e.g., scheduling and setting up virtual meeting links, scheduling conference rooms, coordinating food and logistics).
  • Supporting conference registration and retreat agenda development
  • Supporting team expense reports and subcontractor paperwork
  • Surge support for Salesforce data entry, data cleaning, and other initiatives
  • Surge support for proposal formatting needs
  • Surge support for due diligence documentation
  • Surge support for learning and research requests, such as partner landscapes or profiles
  • Lead new staff onboarding for system access integration
  • Communicates with both internal and external personnel as required.

Applied Knowledge & Skills:

  • Develops and demonstrates a strong understanding of FHI 360’s business development processes, procedures, and practices to include knowledge of the role of the BDD Unit within the organization and staff responsibilities.
  • Uses established data systems (e.g. Salesforce, SharePoint), functions, and/or procedures that require knowledge of the program.
  • Reviews data and information for completeness and accuracy using standard guidelines; performs tasks with attention to detail.
  • Uses Microsoft office software programs, information systems, and office equipment to access, input, and verify standard information.
  • Communicates information clearly to staff, clients, and/or public about BDD services, processes, and procedures using prescribed or established guidelines.
  • Gathers readily available information from office records to drafts e-mails, memos and other documents.
  • Proofreads documents for grammar, spelling, punctuation, and basic formatting.

Problem Solving & Impact:

  • Identifies and resolves problems that have established precedents and limited impact.
  • Refers non-standard questions and problems to higher levels.
  • Supervision Given/Received:
  • Close supervision involving detailed instructions and frequent monitoring of work performance.
  • Contacts are primarily within immediate work unit.
  • Contacts involve obtaining or providing information requiring little explanation or interpretation.

Education:

  • Associates Degree or International Equivalent in Business Administration or Related Field.
  • Bachelor’s Degree preferred.

Experience:

  • Typically requires a minimum of 3+ years of relevant experience.
  • Ability to gather, recommend and summarize data for reports, finds solutions to various administrative problems, and prioritizes work.
  • Work requires attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
  • Deltek Costpoint experience highly desirable.

Typical Physical Demands:

  • Typical office environment.
  • Ability to sit or stand for extended periods of time.
  • Ability to move 5 – 25 lbs.

Technology to be Used:

  • Microsoft Office 365 (i.e. Word, Excel, PowerPoint, Skype/TEAMS, e-mail), office telephone, and printer/copier.
  • Deltek Costpoint

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Administrative Clerk

Employer: Health Advocate

Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate’s supervisors are promoted from within the company.

Responsible for performing a variety of clerical support functions for assigned department while adhering to department policies and procedures; provide clerical support to department which may include data entry, faxing, copying, distributing, and filing material; conduct inventory and maintain office supplies, as necessary; generate reports as requested

Location: Remote

MAJOR JOB ACCOUNTABILITIES

Clerical Support Functions

  • Perform a variety of clerical support functions for assigned department while adhering to department policies and procedures
  • Provide clerical support to department including data entry, faxing, copying, distributing, and filing material
  • Prepare routine correspondence, memorandums, envelopes, labels, etc.
  • Receive, sort and deliver telephone messages, mail, and reports to appropriate departmental staff
  • Prepare and track incoming and outgoing courier packages
  • Greet visitors to the department and provide additional information to general inquiries
  • Run errands and respond to requests from departmental staff
  • Respond to e-mail communication in a timely manner
  • Assist in scheduling meeting for departmental staff

Inventory and Maintenance Functions

  • Conduct inventory and maintain office supplies, as necessary
  • Maintain all copy related supplies (e.g., copy paper, toner, etc.)
  • Ensure all departmental copy and fax machines are filled with paper, reloading as necessary
  • Report equipment issues or repair requests, ensuring a service call is placed to appropriate individual
  • Ensure resolution of all copy related repairs and follow-up as required Report Preparation – Generate reports as requested
  • Conduct research and compile data for report preparation
  • Prepare reports, identify and resolve discrepancies
  • Distribute reports as requested by supervisor

Team Interfaces/Customer Service

  • Establish and maintain a professional relationship with internal/external customers, team members and department contacts
  • Cooperate with team members to meet goals or complete tasks
  • Provide quality customer service that exceeds customer expectations and improves level of service being provided
  • Treat all internal/external customers, team members and department contacts with dignity/respect
  • Escalate to supervisor any situation outside the employee’s control that could adversely impact the services being provided

Related Duties as Assigned

  • The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents
  • Consequently, job incumbents may be asked to perform other duties as required
  • Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above
  • Please contact your local Employee Relations representative to request a review of any such accommodations

MINIMUM QUALIFICATIONS

Applicant for this job will be expected to meet the following minimum qualifications.

Education

  • High school diploma or GED required.

Experience

  • Minimum one year general clerical or customer service experience required.

Other

  • Basic knowledge of MS Office including Word, Excel, and Outlook required

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Clinical Licensing Coordinator

Employer: AbleTo

About AbleTo

Join our mission-driven organization, where your work matters and a diversity of ideas and backgrounds are welcomed. AbleTo is the leading provider of high-quality, technology-enabled behavioral health care. We believe that everyone deserves access to high-quality care and offer a suite of technology-enabled services to empower people to lead better lives through better mental health. A proprietary platform connects individuals with AbleTo highly trained licensed providers who deliver weekly sessions by phone or video supported by an integrated digital experience. Members also have access to mental health coaches and digital support programs. Our outcomes-focused approach is proven to improve both behavioral and physical health and lower medical costs.

Overview

The Clinical Licensing Analyst position functions to provide licensing and enrollment support to AbleTo’s network of therapists providing treatment for our participants. This position requires data entry skills, problem-solving, and knowledge of State required processes around licensure and Medicaid enrollment.

Participation in all Licensure activity at AbleTo includes but is not limited to PC initial and renewal work, Cross-Licensing, and Medicaid enrollment across all 50 states.

What You’ll Do:

  • Provide administrative support for therapists who are working toward obtaining additional licensure
  • Data entry of provider information in the state-required format
  • Provide support for network therapists cross-licenses sponsored by AbleTo
  • Maintain AbleTo network provider Cross-Licensing profiles
  • Maintain record log of AbleTo sponsored cross-licensing
  • Monitor and track submission of materials sent to required agencies
  • Facilitate cross-licensing office hours and appointments
  • Present data and progress toward goals in an organized manner
  • Assist in review and maintenance of clinical documents and resources
  • Process clinical cross-licensing reimbursement
  • Support other clinical operations functions as needed

Who You Are:

  • You have 1+ years of experience in healthcare and/or relevant provider support experience
  • Proficient in Google Suite (Docs, Sheets, Slides, etc.)
  • Adept at learning and using computer systems
  • Strong attention to detail
  • Discipline and organization to handle multiple tasks simultaneously
  • Personal ownership of assignments and responsibilities
  • Excellent written and verbal communication skills
  • Ability to plan, execute, check results, and improve on a continuing basis

Why You Should Join Our Team:

We’re proud to be a Great Place to Work-Certified company. We want you to show up and feel your best at work, and that means respecting your time outside of work. Our inclusive, flexible workspace prioritizes a work/life balance. We offer competitive salaries, comprehensive health benefits (for full-time employees), and professional perks such as 401K matching, fully funded HRA, and generous time off, including mental health days because your well-being is important to us.

At AbleTo, we’re empowering people to get better and stay better. Want to join us? Take the next step in your career by applying for our Clinical Licensing Analyst role today.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AbleTo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. AbleTo is an E-Verify company.

APPLY HERE

Transcription

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