Freelance Content Editor

At Angi, we are revolutionizing the way that every American homeowner improves and maintains their home. We do this by creating digital products and experiences to help hundreds of millions of homeowners connect with talented service professionals to get work done. We are a two-sided marketplace that is reimagining how people care for and improve their homes while also nurturing growth of independent small businesses. As #1 in the home services category, our tremendous scale is the launchpad to boundless inventions in technology and product!   

The Content & Editorial team at Angi is looking for an experienced Freelance Content Editor to join our growing team. We’re building best-in-class digital content to help our users learn how to improve and take care of their homes.    

This is a freelance position. This position is open to U.S. and non-U.S. applicants, but English fluency is required. We are looking for availability between 20-35 hours per week, which can take place at your own schedule.  

In this role, you will ensure quality and consistency across large volumes of content from our network of freelance writers. In addition to proofreading and editing, the Freelance Content Editor will provide feedback to external writers and internal Content Researchers to improve process and output.  

What you’ll do: 

  • Edit between 30 – 50 pieces of content per week, ranging in word count but averaging around 1,000 words per article. 
  • Editing content to uphold Angi’s brand voice/tone, grammatical and factual accuracy, readability, and expertise, authority, and trust. 
  • Ensuring content satisfies user intent by being insightful, useful, relevant, engaging, and ultimately more helpful than any other content online. 
  • Performing relevant SEO workflows and deliverables as it relates to content: 
  • On-Page Optimization (titles, H1s, URLs, etc.) 
  • User Engagement & Experience 
  • Keyword Usage 

Skills and experience needed for success: 

  • 1+ years experience editing content for English publications and/or websites, checking for grammar, syntax, brand voice and tone, and more.  
  • Demonstrable track record of improving content for the web with experience writing or editing SEO driven content. 
  • Experience writing or editing home improvement, home décor or real estate content preferred. 
  • A degree in English, Communications, Journalism or a related degree preferred, but equivalent experience will be seriously considered. 
  • Experience with Grammarly, plagiarism detectors, Google Docs or other editing tools preferred. 
  • SEO knowledge and experience a plus. 
  • Familiarity with project management tools such as Monday.com.   

Compensation and Benefits:

  • This position may pay between $20 – $40 per hour
  • This is a freelance position and does not qualify for company-sponsored benefits

#LI-REMOTE

APPLY HERE

Online Mystery Shopper (US)

Basic Information

Primary Location  Home Office – United States

Description and Requirements

TELUS International is building a community of trusted Online Mystery Shoppers in the US.  Mystery Shoppers will buy products from online ads and evaluate their shopping experience to help us improve online purchasing for all internet users.

Project Overview: As a Mystery Shopper you will be asked to make online orders based on ads you see on the net and fill in 2 questionnaires providing detailed feedback about the entire shopping experience, as compared to your expectations set by the ad.  You can keep the items for yourself or for someone else, or even sell it. 

Work Schedule:

•  Work from home, self-directed schedule

•  Required participation of 7-10 hours per month (1 purchase takes approximately 30 mins)

•  Continuous on-going project

Requirements:

•  Must be 18 years or older

•  Must be located in the US

•  Fluent in English 

•  Active user of social media

•  Computer/Laptop with a secured high-speed Internet connection

•  Smartphone (iOS/Android)

Additional Job Description TELUS International is building a community of trusted Online Mystery Shoppers in the US.  Mystery Shoppers will buy products from online ads and evaluate their shopping experience to help us improve online purchasing for all internet users.

APPLY HERE

Social Media Evaluator (US)

Basic Information

Primary Location  Home Office – United States

Description and Requirements

TELUS International is currently looking for Social Media Evaluators who will rate the relevancy and accuracy of ads pertaining to social media.  These ads are specifically targeted to various combinations of market demographics based on gender identity, age range and social media activity.  Accordingly, assigning Social Media Evaluators to projects within the target marketing demographics is critical to the work to be performed.
We offer exciting tasks, flexible hours and the ability to work from home.  This is a temporary position, up to 12 months. 
Work Schedule:

  • Work from home
  • Part-time, self-directed schedule (day/night)
  • Up to 1 hour per day, 5 days per week (preferably Monday to Friday)

Benefits:

  • Wellness Support Program- 24/7 access to a trained guidance consultant

Mandatory Requirements:

  • Computer with a secured high-speed Internet connection
  • iPhone or Android smartphone that is less than 3 years old
  • Fluency in written and spoken English
  • Cultural awareness and familiarity with current events including entertainment, shopping, business, media and sport
  • Must be able to complete all assigned tasks accurately and efficiently within timing and/or production standards or requirements
  • 18 years of age or older
  • Must be living in the United States for the past 3 years
  • All work must be done within the United States

Additional Job Description TELUS International is currently looking for Social Media Evaluators who will rate the relevancy and accuracy of ads pertaining to social media.

APPLY HERE

Social Media Moderation – Multiple Languages Needed!

ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Social Media Moderation! Do you have a Social Media Moderation background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon. 
Our client architects, strategizes, develops and implements groundbreaking franchise content and leverages it across all media platforms.  ModSquad is collaborating on two different TV shows with the studio, both coming soon to a popular streaming platform.
We need mods who are enthusiastic about the fantasy genre to help moderate social media channels (Twitter, Facebook and Instagram) related to the show. Our objective is to help the studio to gauge the mood of the community and identify any trend. 
You’ll work on a social media tool (Sprinklr right now, but we plan to move to another tool in the near future), where you’ll monitor the discussion on different threads, and escalate what’s important. 
Project Hours:10 pm – 2 am PST9 am – 12 pm
Commitment:10 – 15 hours per week90 days (as needed)
Language skills needed: Arabic, Turkish, Italian, English, Latin American Spanish, Brazilian Portuguese, French

What’s In It For You:

  • The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps! 
  • Flexible self-scheduling
  • Access to ‘Hot Gigs’ postings exclusive to the Mod Network
  • Work from home
  • Competitive hourly rate – Discussed during your first interview
  • Paid orientation

What We Are Looking For:

  • Familiarity with a moderation tool
  • Familiarity with Facebook, Twitter and Instagram
  • Passionate about the subject matter
  • Aware of online trends
  • Critical thinking
  • Professional level language skills in one of the following languages: Arabic, Turkish, Italian, English, Latin American Spanish, Brazilian Portuguese, French

Responsibilities include:

  • Moderating content on the platform
  • Following approved processes and adhering to strict client guidelines
  • Keeping up to date on all procedures
  • Submitting timely shift reports detailing all activity from each shift

Workspace Requirements:

  • Dedicated laptop or desktop computer with Windows 10 or above (Please note:  A Chromebook is not sufficient for ModSquad projects.)
  • Quality headset 
  • Quiet workspace to take calls 
  • Willingness to install MSQ security software and 2FA app on phone 

***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note:  A Chromebook is not sufficient for ModSquad projects.

APPLY HERE

Chat Support Specialist

USA Work at HomeState:USA Work At HomeJob Description:

We are looking for tech savvy people to provide customer support and basic troubleshooting for mobile wireless customers. The Chat- Care & Tech Support Specialist is responsible for providing an excellent customer experience and technical support by promptly and accurately responding to customer inquiries/issues via digital channels. Such platforms may be, but are not limited to: Webchat, messaging platforms, Social Networks (Facebook, Twitter), and email. You may, on occasion, interact with customers verbally via outbound phone calls. Due to channels of communication, some responses to customers may represent the client publicly. 

Responsibilities include:

  • Providing each customer with a world class experience.
  • Answering product and tool related questions.
  • Guiding Customers through placing orders, updating account information, and conducting basic troubleshooting of mobile devices.
  • Be the front-line responder and act as a consulting concierge for helping customers find the best possible solution.
  • Act as an advocate for the company in social care spaces by using engaging dialogue and answering questions appropriate to the incoming care format in accordance to the brand voice.

All you need is:

  • Customer Service Experience! As chat is the only way these customers can interact with the provider, it is important that we build a team who is well equipped to provide a top-notch customer service experience! We look for people who can engage end-users by conveying empathy, a willingness to help, and expertise.
  • Tech Savvy! As this is a chat program, and the product is mobile phone technology, we look for someone who has a high level of comfort using both computers and smart phones. Additionally, we look for someone with the Ability to look beyond obvious solutions and experiment with different approaches to solving problems to logically troubleshoot technical issues.
  • Written Communication Skills! As the customer cannot see or hear you, there is a need for flawless grammar, spelling and punctuation as well as well-structured responses. This helps ensure the customer is reading the message as you intended it to be read.
  • Ability to type a minimum of 30 WPM
  • Attention to detail and process adherence
  • Quick adaptation to process changes as needed
  • Ability to work independently, self-learner

What we offer:

  • Competitive hourly rate – $14.50/hr
  • Medical, dental and vision benefits
  • Paid training & PTO
  • Advancement opportunities – 80% of our frontline leaders have been promoted from within
  • Additional pay incentives as well as monthly rewards & recognition programs
  • Employee Discounts
  • EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland

Qualifications:

Requirements to work from home:

  • Excellent Internet connectivity:
    • Internet access speeds of 2 Mbps upload and 10 Mbps download – the faster the better!
    • Wireless and/or satellite Internet Service Providers are not compatible with our systems.
  • A productive, quiet and distraction-free, secure place to work
  • A headset to use for training and meetings that is/has:
    • USB
    • Dual ear
    • Noise-cancelling microphone
  • A Smartphone (iOS or Android), 4 years old or newer, in which you will be able and willing to download our app that will be leveraged for company communications.

APPLY HERE