by twochickswithasidehustle | Mar 22, 2022 | Uncategorized
Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8)
Upright Labs, the leader in multi-channel inventory management for second-hand inventory is hiring a Customer Success Specialist to support and delight customers. We make it really easy for second-hand retailers to manage inventory and sell online, everywhere. Our software, Upright Lister, processes thousands of items each month and has helped retailers sell millions in inventory.
In this role, you will be supporting customers via live chat and email between 9am-6pm ET and using their feedback to help drive the product roadmap for our development team. This role will also include auditing customer accounts to increase retention and product adoption, and assisting with onboarding new customers to our software.
If you enjoy working at startups, wearing lots of hats, and delighting customers, you’ll fit in perfectly.
About You
In this role you’ll spend ~40% of your time auditing customer accounts and assisting in onboarding customers, ~50% on live chat and email and ~10% assisting with special projects or initiatives. See below for more specifics:
What You’ll do
- Support our customers via live chat and email through tools like Intercom
- Take ownership of auditing client accounts to understand areas for improvement, or increased product adoption
- Work closely with our engineering team to identify features and tools our customers need/want
- Build out internal tools and reporting to further automate and streamline the process of providing technical support to clients
- Help design automated learning and development resources for new clients
- Assist team in onboarding project management and meeting with clients
Who You Are
- 2+ years experience working in a customer-facing and or tech support-related role (support, sales, QA, product management, etc.)
- Healthy customer obsession and focus on delivering an exceptional client experience
- You’re a strong multi-tasker. You can send off a quick email while you wait for a response on chat and can jump back into help article writing when there are lulls in customer communication
- You’re detail-oriented. You check things twice, stay organized, and follow up with everyone you’ve promised to follow up with
- Ability to learn the ins and outs of new software platforms quickly and thoroughly
- Proactive communicator with excellent verbal and written communication skills
- You can translate technical ideas for non-technical audiences
- Must be based in North America and willing to work in ET time zone
- Experience in e-commerce or SaaS companies would be a plus but not a requirement
Why Upright
- Work from your home or wherever you do your work best
- The opportunity to work with a high caliber team at a growing and profitable start-up
- Annual profit sharing
- Competitive compensation
- Health insurance, 401k match
- Unlimited vacation policy
- Office equipment stipend to get your home office set up the way you like it
- Hot-desk stipend if you prefer working out of coworking spaces
- Continuing education budget so you can keep learning outside of your day to day job
- Monthly donation matching to 501.3.c organizations
- Work with an exciting, growing, and fully remote company
- $60-80k in salary depending on experience
APPLY HERE
by twochickswithasidehustle | Mar 22, 2022 | Uncategorized
Wisdom Dental is growing and looking for a passionate experienced Data Entry Clerk to join our fantastic team. We do things differently! Our focus is on providing a great environment for our patients and staff while giving the very latest and best care to our patients. You would be working in one of the most progressive practices, using state of the art equipment and a comprehensive range of services including complete smile makeovers, implants and orthodontics. You would also enjoy a fast paced and supportive environment where career advancement and training is keenly encouraged. Wisdom Dental has a fantastic staff of dentists, OHTs, Dental Assistants and administration who are passionate about going above and beyond the expectations of our patients and highly supportive of environment.
Responsibilities
We’re looking for energetic, passionate, and confident Data Entry Clerk who can help just to:
- Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
- Type in data provided directly from customers
- Create spreadsheets with large numbers of figures without mistakes
- Verify data by comparing it to source documents
- Update existing data
- Retrieve data from the database or electronic files as requested
- Perform regular backups to ensure data preservation
- Sort and organize paperwork after entering data to ensure it is not lost
Qualifications
- Good typing skills; Knowledge of touch typing system is strongly preferred
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
- Working knowledge of office equipment and computer hardware and peripheral devices
- Basic understanding of databases
- Good command of English both oral and written and customer service skills
- Great attention to detail
- High school degree or equivalent
Rewards
- Competitive compensation based upon dental assistant and sales/customer service experience
- Potential bonus opportunity based on sales and conversion metrics
- 401k
- 30+ hour work weeks
- Health, Dental and Vision Insurance
- Aligner and Whitening Benefit
- Collaborative work environment and positive culture
- Opportunities to grow within a fast-paced, innovative company
APPLY HERE
by twochickswithasidehustle | Mar 22, 2022 | Uncategorized
Job Details
Description
MetroNet has an immediate opening for an energetic; part-time Data Processor.
At MetroNet, we pride ourselves on providing cutting-edge technology combined with outstanding customer care. We are a fast-growing telecommunication company, offering 100% fiber-optic technology. MetroNet specializes in fiber to the premise TV, voice and internet services that provide our customers with some of the fastest internet speeds in the world. Recognized for being one of the Best Places to Work in 2020 by Glassdoor. We are committed to revolutionizing the industry by enhancing the overall customer experience and optimizing the talent of our valued associates.
We’re looking for tech-savvy, innovative thinkers to join our team and help us create what’s next!
What is in it for you?
- This position is perfect for candidates searching for part-time employment
- Opportunity to gain experience in telecommunications
- Locally owned, friendly, fun atmosphere
Job Summary:
MetroNet is currently seeking a motivated Data Processor. This person will be working for an excellent company with opportunities for growth. The Data Processor will assist the analytics department in construction type analysis. The Data Processor will be using Google Earth and Microsoft Office daily. A good attitude and an understanding of basic computer use is required, everything else will be covered in training.
What You Need For This Position:
- High School Diploma or GED preferred
- Solid work history
- Experience with Google Earth and Microsoft Office desired, but not required
- Telecommunication experienced desired, but not required
If you have a strong desire to impact, the success of our organization by ensuring we continue to attract and retain committed professionals, please apply today!
MetroNet is an EQUAL OPPORTUNITY EMPLOYER
#ZR
Qualifications
Education
Preferred
High School or better.
APPLY HERE
by twochickswithasidehustle | Mar 22, 2022 | Uncategorized
Employer: US Foods
Join Our Community of Food People!
Ensures accurate and up to date item and costing information is loaded into the forecasting and demand planning application. Manages and analyzes same vendor product cost discrepancies among divisions to verify that US Foodservice is consistently receiving the lowest cost from the vendor. Analyzes all receiving transactions for cost and inventory valuation accuracy.
Remote Anywhere – 100% Remote anywhere in the United States excluding Hawaii and U.S. Territories
- Upload vendor price lists into PRISM cost system on a timely basis
- On a daily basis, confirm every purchase order accurately using the vendor confirmation while also verifying this cost using the loaded vendor price list
- Analyze product cost across divisions for like items to verify US Foodservice is consistently receiving the lowest cost for the product. Work with vendors and category management to reconcile any discrepancies
- Clear any costing discrepancies between the received PO’s and the vendor invoice, through the Buyer Match Pay process. Work with vendors to reconcile any discrepancies. Achieve the PO Cost Accuracy % on the Buyer KPI scorecard
Review all daily cost exception reports and take appropriate action to insure all costing data is accurate and up to date, including:
- Review Last Cost Reasonableness report and resolve any issues
- Last Invoice Cost to Total Market Cost variances
- Weekly review of the Last Invoice Cost Book report and resolve issues
- Inventory revaluation report including auditing any inventory gains
- Verify that all purchase orders are confirmed, and all buyer match pay screen discrepancies are cleared by 8:00 pm each Wednesday
- Set-up new item cost attributes to reflect accurate inbound cost
- Review PO timing to identify and mitigate impact of LPM / LPW costs
- Review PO freight costs for appropriateness and address issues with the appropriate stakeholder (ie, incorrect freight on PO, freight rate issues)
Education/Training:
- High School Diploma required, degree preferred.
Related Experience:
- Minimum one year pricing / costing analysis experience preferred. Purchase orders /Invoice processing preferred.
Knowledge/Skills/Abilities:
Must possess ability to analyze information to determine the most appropriate course of action; must be detail oriented; must be able to understand the financial impact of cost / price decisions; proficiency is required in the use of Microsoft Office especially Microsoft Word and Excel, as well as Microsoft Outlook. PRISM and E3/AWR experience is preferred.
APPLY HERE
by twochickswithasidehustle | Mar 22, 2022 | Uncategorized
Employer: TELUS International
Description and Requirements
- Employee Sub-Group: Perm PT Hourly
- Work Schedule: Part Time – Regular up to 20 hours per week
- Location: USA
- Position Title: Rater
About TELUS International
We partner with the world’s most innovative companies to develop and improve their AI powered products. Whether it’s improving the relevance of search engines or training digital assistants to understand more languages and dialects, our teams help break machine-learning barriers and build human-learning bridges around the world — and you can be part of it. Telus International offers flexible opportunities with competitive rates across the globe. Learn more at TelusInternational.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
The Position
We are looking for dynamic and creative people who have strong communication skills and use the Internet daily. The job involves analyzing and providing feedback on text, web pages, images and other types of information for leading search engines, using an online tool. Raters log on to the online tool to select tasks to do on a self-directed schedule. A Rater reviews the results returned in a specific search query and rates them in terms of relevance. The majority of the task types will require both a desktop/laptop and a smartphone. You should have a minimum 12 months experience using Gmail as primary email, daily access to and use of a broadband internet connection to perform the work and an Android smartphone 4.2 or higher or iPhone iOS version 10.0 or higher to perform the work on.
Basic Requirement
- High School Diploma or GED Qualification
- For cultural awareness purposes you should be living in the United States for the last 5 consecutive years.
- Preferred Skills
- Active daily user of Gmail, Google+ and other forms of social media including Twitter & Facebook
- Familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United State
- Experience in use of web browsers to navigate and interact with a variety of content
Important notice: TELUS International will never request a monetary deposit for any role or project with the company, and our recruitment and sourcing teams only use @telusinternational.com or @telusinternational.ai addresses when emailing candidates. If you are unsure as to whether a job offer is legitimate, please contact us at [email protected] for confirmation.
Additional Job Description
We are looking for dynamic and creative people who have strong communication skills and use the Internet daily. The job involves analyzing and providing feedback on text, web pages, images and other types of information for leading search engines, using an online tool.
APPLY HERE
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