Medical Transcriptionist

Employer: Patient First

The responsibilities of this job include, but are not limited to, the following:

  • Transcribing and editing recorded material (e.g., patient histories and physicals, consult letters and notes, physician correspondence, x-ray reports, etc.);
  • Verifying accuracy of patient information (e.g., name, identification number, etc.);
  • Matching the complaint to diagnosis using Medical Records needing review for specific date reports for every date of service transcribed;
  • Verifying accuracy of transcription for correct punctuation, grammar and spelling;
  • Researching via appropriate reference materials in order to correct dictated language into concise, accurate, and understandable text;
  • Informing the Team Lead when there are questions and inconsistencies in the dictated language that require assistance with correction;
  • Flagging charts that are dictated in the incorrect pool for the supervisor so they can be moved to the proper pool;
  • Sending demographic information regarding flagged dictations to the Transcription Assistant to be addressed by dictator(s);
  • Meeting the minimum daily line requirements as directed.

Minimum education and professional requirements include, but are not limited to, the following:

  • High school diploma required;
  • Formal training through an accredited transcription program preferred;
  • Five or more years of experience as a medical transcriptionist in a hospital, urgent care facility, or medical specialty preferred;
  • Knowledge of medical transcription guidelines and practices;
  • Excellent skills in English usage, grammar, punctuation, and style;
  • Ability to use an extensive array of professional reference materials;
  • Ability to operate word processing equipment, dictation and transcription equipment, and other equipment as specified;
  • Ability to work independently with minimal or no supervision;
  • Proficiency in a variety of Microsoft applications and software products, as well as transcription-specific software products;
  • Ability to concentrate and work under pressure with no time constraints;
  • Ability to sit for extended periods of time;
  • Ability to lift up to 40 lbs.

Electronic Remittance Specialist

Employer: Vituity

As an Electronic Remittance Specialist, you play a vital role in Billing Operations, balancing, interpreting EOBs’ and/or ERA files for posting of insurance, patient payments and denials which can be received via Electronic Fund Transfer (EFT) and Electronic Remittance Advice (ERA) or paper EOB. You contribute to our team’s success. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.

Vituity Locations: Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

  • Review and interpret Electronic Remittance Advice (ERA) files or Explanation of Benefits (EOB) to ensure they balance to the corresponding Electronic Transfer Fund (EFT) Deposits.
  • Follow up on outstanding and/or out of balance deposits in PARM (Payment Automation/Reconciliation Manager).
  • Contact insurance carriers and utilize payer websites to obtain necessary information for processing of EFT deposits
  • Review and update patient accounts to reflect the correct Financial Classification (FC), Contract ID (CID) and Insurance key based on the Electronic Remittance Advice Query to ensure accounts reflect payment from the correct payer.
  • Review outstanding Electronic Remittance Advice (ERA) batches for assigned payers to ensure timely posting and aging requirements are met. Aging is to be kept within 45 days of creation date.
  • Post Electronic Payments and Denials in the Electronic Funds Transfer (EFT) tab in Payment Automation Reconciliation Manager (PARM) application and CPU/AS400 Billing System.
  • Review Open Batch Query to resolve outstanding aging electronic batches.
  • Maintain current knowledge of payment posting practices by attending meetings, training sessions and seminars.
  • Post paper check payment packs via PARM (Payment Automation/Reconciliation Manager).
  • Process ACT Code (SC) Share of Cost, (OC) Outside Collections, (RT) Retractions.
  • Complete ACT (Activity Code Tracking) codes related to Billing Team inquiry on payments pending for outstanding patient accounts receivable.

Required Experience and Competencies:

  • High school diploma or GED required
  • At least one year of work experience in a related field required
  • Payment representative or equivalent experience is preferred

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

  • Monthly wellness events and programs such as yoga, HIIT classes, and more
  • Trainings to help support and advance your professional growth
  • Team building activities such as happy hours and holiday celebrations
  • Flexible work hours
  • Opportunities to attend Diversity, Equity and Inclusion (DEI) events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

  • Superior health plan options
  • Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
  • Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
  • Outstanding Paid Time Off: Four weeks’ vacation, Paid holidays, Sabbatical
  • Student Loan Repayment Program
  • Professional and Career Development Program
  • EAP, travel assistance and identify theft included
  • Wellness program
  • Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more.
  • Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

APPLY HERE

Order Fulfillment Coordinator

Employer: Amplify Education

A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.

Amplify is seeking an Order Fulfillment Coordinator to join the Business Operations team. . The Coordinator will work cross-departmentally to ensure orders have been suitably processed and received by our vendors. This position includes order entry and administrative duties with oversight into shipping and tracking of orders to ensure orders are processed in accordance with the organization’s customer service standards.

The position will work through data entry, email monitoring, reporting, and various other duties as required, to ensure the workload is appropriately dispersed and handled. Data entry skills with Excel and some customer interaction required. Salesforce and ERP experience is a plus.

“Amplify’s COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided. “

Responsibilities:

  • Prioritize issues in accordance with their severity and Service Level Agreement (SLA)
  • Participate in training for relevant technology and products including networking, hardware and mobile device management
  • Interpret instructional and user documentation
  • Supply to the continual improvement of team training programs, ticketing process, and standard methodologies

Basic Qualifications:

  • Bachelor’s degree in Business or a related field
  • Proficiency with office software including Google products (docs, search) and Microsoft products (Excel, Word)
  • Experience using a variety of operating systems with knowledge of networking, connectivity, and internet protocol
  • Customer service experience in a fast-paced, professional work environment

Preferred Qualifications:

  • Experience using Salesforce software
  • Ability to efficiently complete multiple projects simultaneously, while maintaining acute attention to customer care and details
  • Instructional and technical writing experience

We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.

This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.

Amplify Education, Inc. is an E-Verify participant.

APPLY HERE

Administrative Clerk

Employer: Health Advocate

Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate’s supervisors are promoted from within the company.

Responsible for performing a variety of clerical support functions for assigned department while adhering to department policies and procedures; provide clerical support to department which may include data entry, faxing, copying, distributing, and filing material; conduct inventory and maintain office supplies, as necessary; generate reports as requested

Location: Remote

MAJOR JOB ACCOUNTABILITIES

Clerical Support Functions

  • Perform a variety of clerical support functions for assigned department while adhering to department policies and procedures
  • Provide clerical support to department including data entry, faxing, copying, distributing, and filing material
  • Prepare routine correspondence, memorandums, envelopes, labels, etc.
  • Receive, sort and deliver telephone messages, mail, and reports to appropriate departmental staff
  • Prepare and track incoming and outgoing courier packages
  • Greet visitors to the department and provide additional information to general inquiries
  • Run errands and respond to requests from departmental staff
  • Respond to e-mail communication in a timely manner
  • Assist in scheduling meeting for departmental staff

Inventory and Maintenance Functions

  • Conduct inventory and maintain office supplies, as necessary
  • Maintain all copy related supplies (e.g., copy paper, toner, etc.)
  • Ensure all departmental copy and fax machines are filled with paper, reloading as necessary
  • Report equipment issues or repair requests, ensuring a service call is placed to appropriate individual
  • Ensure resolution of all copy related repairs and follow-up as required Report Preparation – Generate reports as requested
  • Conduct research and compile data for report preparation
  • Prepare reports, identify and resolve discrepancies
  • Distribute reports as requested by supervisor

Team Interfaces/Customer Service

  • Establish and maintain a professional relationship with internal/external customers, team members and department contacts
  • Cooperate with team members to meet goals or complete tasks
  • Provide quality customer service that exceeds customer expectations and improves level of service being provided
  • Treat all internal/external customers, team members and department contacts with dignity/respect
  • Escalate to supervisor any situation outside the employee’s control that could adversely impact the services being provided

Related Duties as Assigned

  • The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties, and responsibilities required of job incumbents
  • Consequently, job incumbents may be asked to perform other duties as required
  • Also note, that reasonable accommodations may be made to enable individuals with disabilities to perform the functions outlined above
  • Please contact your local Employee Relations representative to request a review of any such accommodations

MINIMUM QUALIFICATIONS

Applicant for this job will be expected to meet the following minimum qualifications.

Education

  • High school diploma or GED required.

Experience

  • Minimum one year general clerical or customer service experience required.

Other

  • Basic knowledge of MS Office including Word, Excel, and Outlook required

APPLY HERE

Content Moderator

Employer: RealSelf

About the Role:

We are looking for a talented individual to work on the team that keeps content flowing at RealSelf. As a Content Moderator, you will be responsible for ensuring that user-generated content (including reviews of medical procedures and doctors, questions, and discussion forums) is moderated and published in real-time, allowing RealSelf community members to make smarter, informed decisions about their healthcare choices.

In this role you will:

  • Moderate user-submitted content for adherence to RealSelf guidelines
  • Contact customers and help them clarify or revise incomplete or inappropriate content
  • Maintain empathy for the customer experience, providing guidance to ensure they have an easy, personal and trusted experience on RealSelf
  • Meet and exceed personal and team metrics for processing times, quality, volume, and more
  • Categorize and tag content so users can easily find what they need
  • Safeguard the community from spam/scams and content that violates RealSelf guidelines
  • Find and advocate for efficiencies and product improvements that make RealSelf easy, personal and trusted for consumers
  • Troubleshoot and report bugs
  • Support customers through chat and email support channels
  • Summarize and escalate complex issues to the management team
  • Stay up-to-date with modern beauty, treatments, conditions and healthcare trends
  • Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

About You:

This role requires an individual with a unique passion for working quickly and efficiently through a volume of work. You are intrinsically motivated by quality and quantity in your work, without sacrificing empathy for every customer you contact. If the best part of your day is putting your headphones on and tackling a to-do list, this is the role for you.

Customers on our site are taking a highly personal journey to improve how they look and feel. You’re the person at RealSelf who will help them share their experiences and find their voice in the community.

The ideal candidate will have prior experience in a detail-oriented environment focused on efficiency, like data entry, inventory or other data processing environments. A demonstrated ability working with customers and/or data in sensitive areas like healthcare or finance is a plus. The successful candidate will also be able to work collaboratively within the operations team and across the company.

You may be the right fit if you have:

  • The ability to focus on a repetitive task for several hours without sacrificing quality or speed
  • Fantastic time management skills and a drive to get things done
  • Fast and efficient reading and comprehension skills
  • Strong written and verbal communication skills
  • Excellent typing ability and data entry skills
  • The ability to retain information and pivot quickly when processes change
  • Diplomacy skills that you use to convey difficult information to others
  • Discretion around sensitive content on the site (e.g. nudity, medical conditions)
  • Strong prioritization skills

Work Environment:

This fully remote role is open to candidates in most states. Working remotely from a primary residence outside the United States is currently not permitted.

We believe in inclusiveness, equal pay, and giving back. With COVID-19 we have become a more remote and distributed workforce that understands the value of internal connections and collaboration across all teams.