by twochickswithasidehustle | Apr 1, 2022 | Uncategorized
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Energize your career with one of Healthcare’s fastest growing companies.
You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 10 leader.
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
This position is full-time (40/hours a week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am – 3:30pm EST. It may be necessary, given the business need, to work occasional overtime.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED (or higher) OR equivalent years of working experience
- Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
- Reside within drivable distance of a Quest facility
- Ability to work 40 hours/week schedule within the operating hours of 7:00am – 3:30pm EST
Preferred Qualifications:
- 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using computers as the primary job tools
- Previous experience in insurance billing or collections
Telecommuting Requirements:
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Ability to keep all company sensitive documents secure (if applicable)
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Soft Skills:
- Ability to multi-task and to understand multiple products and multiple levels of benefits within each product
- Able to meet the production standards set by the business unit
Physical and Work Environment:
- Able to sit for extended periods of time
APPLY HERE
by twochickswithasidehustle | Apr 1, 2022 | Uncategorized
Description
Start date: Immediately / As soon as possible
About Synthesia
Synthesia is the global leader in synthetic media. Our vision is to build the first fully programmable video generation platform and help everyone transform non-video content into video.
Synthesia is already working with some of the world’s biggest companies and celebrities such as David Beckham and Lionel Messi, BBC, EY, Facebook, McDonalds, Amazon and WPP.
Our Messi campaign collaboration also received a Cannes Lion Award in 2021.
About the position
The Customer Support Associate is a capable and compassionate go-getter. Having a background in customer support is nice but not a requirement. Successful team members are fast-learners and are obsessed with giving our customers the best experience possible with prompt replies and solutions that work.
Reporting to the Head of Customer Success you’ll be the first person for prospective and existing customers to get in touch with. If you’re unable to help them with these requests yourself you’ll collaborate with other teams to ensure these requests are routed to the right people.
Responsibilities include:
- Your goal will be to maintain high levels of customer satisfaction with a focus on customer delight
- You will act as the first point of contact, you’ll know the product better than anybody and serve as the voice of the customer
- You will provide quality support via chat, and email
- You will be required to manage and prioritise requests that come through our service desk
- You’ll look at data and trends alongside your team and work out ways to improve our processes and product
This position can be fully remote, whilst you may be asked to travel to the New York office for initial onboarding there is no requirement to work from the office full time.
Requirements
- Good written communication skills with a focus on clarity and empathy
- Excellent collaboration and problem-solving skills
- Multi-tasking abilities
- Patience when dealing with tricky situations
- Drive to work autonomously and proactively
- You are an excellent teammate who gives ideas to improve processes
Bonus
- Good written communication skills with a focus on clarity and empathy
- Previous experience with managing live chats or tickets
- Previous experience working in a startup environment or technology business
- Professional-level proficiency in any non-English language. The ability to communicate in a second language is not required but could be beneficial as we scale
Success will be measured on:
- The satisfaction levels of customers you interact with. Mainly using key metrics such as CSAT or NPS
- How quickly you’re able to resolve tickets. Using metrics such as; time to resolve
Working Hours
As we’re a global company with global customers we need to make sure we’re available to support them 7 days a week. We’re looking for someone who is happy doing shift work, similar to the following shifts:
- Monday – Thursday 9am – 7pm
- Monday – Thursday 2pm – 12pm
- Friday – Monday 9am – 7pm
- Friday – Monday 2pm – 12pm
Benefits
In addition to being a part of a great team, working in a fun and innovative environment, we offer:
- A competitive compensation package;
- World class healthcare plan;
- Opportunity to progress and develop your career within the Customer Success function;
- 25 days paid annual leave (in addition to existing US public holidays);
- Flexible work from home policy;
- Annual company retreat.
Why is now a really exciting time to join Synthesia?
- Synthesia is the world’s leader in synthetic AI video generation working with some of the world’s biggest corporate and media brands
- We have crazy user traction with our first self-service product for businesses in just 12 months since the unveiling
- Despite the product still being in public beta, we have a very high NPS of 61 and growing
APPLY HERE
Q
by twochickswithasidehustle | Apr 1, 2022 | Uncategorized
Hey. We’re the HOTH.
No, it’s not a Star Wars reference but points for noticing. It stands for Hittem’ Over the Head – in other words, to bludgeon with awesomeness.
It can be used as a noun (as in our product, or brand), or as a verb (to HOTH someone or HOTH something). And it’s how our clients refer to one of the world’s top SEM companies.
We run an awesome blog product, and we’re looking for freelance writers who want to gain real-world experience writing content for our clients across all sorts of industries.
Our Freelance Content Writers construct articles around a variety of given topics. One of the biggest benefits of this position is the ability to do this creating from anywhere, anytime. Another big benefit? We work with all kinds of customer niches! From travel agents and online paint retailers to skincare professionals and snack foods, there is a wide variety of writing to be done!
This is a great place to work, and you’ll also get the benefit of working with great freelance team members and awesome in-house staff. We offer bonus opportunities, incentives, and we LOVE to promote from within. We have an awesome retention rate, and people truly love working with us.
Please note that this is a freelance, 1099 position and while it does not qualify for our formal in-office perks and benefits, it comes with incredible flexibility and an awesome culture.
Are you business savvy? Do you have a knack for researching niche topics? Do you live and breathe writing and content marketing?
If so, we’d like to chat with you!
Time Requirements:
- This is a remote freelance position, so you choose where and when you work!
- You will have a quota of creating 5 assignments per week, but you can complete as many available assignments as you would like.
Why We’re Awesome to Work With:
- You’ll fill your portfolio with a variety of professional writing samples
- We have high-quality standards, which means awesome training – you’ll learn a ton
- Work from wherever you want (as long as we can reach you)
- There is PLENTY of work to go around, and no cap on what you can write
- No need to hustle for clients, chase payments, or pitch with no promise of pay
- A variety of interesting topics are always available
- We recognize talent and promote from within
- Kickass bonuses and incentives
- Quick, consistent pay
- 500 words = $16.00
- 1000 words = $29.00
- 1500 words = $43.00
- 2000 words = $55.00
- 3000 word article = $90.00
- 4000 word article = $120.00
- 5000 word article = $150.00
Why We Want to Work With You:
- You have excellent English language abilities as well as an innate understanding of US writing conventions.
- You have experience working under tight deadlines.
- You can grasp complex concepts and make them understandable.
- You have excellent grammar and writing skills.
- You understand that great content marketing is informative, conversational, and fun.
- You have a sense of humor.
APPLY HERE
by twochickswithasidehustle | Apr 1, 2022 | Uncategorized
Data Entry Analyst
The Company:
Coleman Research is a leading global expert network and primary research company serving investment management firms, management consultancies, hedge funds, mutual funds, and private equity firms with their due diligence processes. Our network of roughly 250,000 professionals provides expertise and insights on industries ranging from healthcare to technology to retail and beyond. We connect clients and experts via phone and in-person consultations, conference events, custom surveys and moderated roundtable events. Headquartered in the heart of New York City, with additional offices in Hong Kong, London, Raleigh and Los Angeles, our 200+ employees collaborate across the globe to meet our client needs.
The Opportunity:
Coleman Research is currently recruiting a Data Entry Analyst to join our team on the East Coast. This is a remote position.
In this role, you will be responsible for reviewing the data of various entries within our proprietary database. Data Entry Analysts will also work with other departments, including the Client Management teams, to accomplish these responsibilities.
Responsibilities:
- Review new entries to Coleman’s proprietary database to ensure accuracy, consistency, and completeness
- Compare contact data against resume and/or submitted biographic data
- Cross-reference information from multiple sources and extract any additional information as needed
- Liaise with Coleman’s Client Management teams to ensure completion of these tasks
- Contact industry professionals via phone and email to confirm their employment and biographic information
- Other projects as needed
Requirements:
- Bachelor’s degree or equivalent experience required
- 6 to 12 months of relevant work experience (customer service, administrative, investment management compliance or internal audit responsibilities are a plus); new graduates are also welcomed to apply
- Exceptional attention to detail
- Strong organizational and time-management skills
- Excellent written skills
- Self- motivated, reliable and energetic
- Ability to multi-task and work independently in a fast-paced environment
- Ability to adapt quickly to changing priorities
- Detail and process oriented
- Outstanding teamwork and interpersonal skills
- Adaptable and able to work in a fast-paced environment
- Ability to work in a team atmosphere, but also manage projects independently
Why Join Us?
If you are self-motivated, driven, and focused on achievement, there are no limits to your ability to succeed and grow with Coleman!
We know that our employees are our most valuable asset, and they make Coleman a vibrant and innovative place to work. As such, we strive to ensure the happiness and health of our employees. At our US locations, we offer a variety of perks, including a generous PTO package, free and/or subsidized fitness centers, corporate sports leagues, stocked break rooms, team outings, and other office celebrations throughout the year. Additionally, Coleman covers 90% of medical premiums, with medical coverage available on your first day of employment, along with your eligibility to enroll in our 401(K) plan with a company match!
We believe in fostering the personal and professional development of our employees, and strongly believe in our talents’ potential to develop into future leaders. We provide extensive orientation and training programs for each of our employees throughout their careers with Coleman, as well as educational assistance programs to encourage our people to stay curious and to continue learning.
We also believe in giving back to our communities. In that spirit, we provide each employee 2 paid community service days per year, and, as an organization, participate in other volunteer and fundraising activities that are meaningful to our employees.
We have an interactive management team, and an open and collaborative work environment, whereby we value creativity of thought and listen to the voice of our employees.
APPLY HERE
by twochickswithasidehustle | Apr 1, 2022 | Uncategorized
What is BoomTown?BoomTown is a software platform designed to help real estate professionals generate leads, manage contacts, and run their business better. Over 40,000 of the industry’s best use our products to close more deals. Our success is trademarked with growth. It’s why the Real Trends Thousand is dominated by BoomTown clients. We bring the technology and experts to turn opportunities into closings. With our product suite, our clients get access to world-class lead generation, consumer-websites, CRM technology, and a powerful mobile app. Together, they create a seamless experience so our customers can attract, convert, and win new clients easily.
BoomTown is looking for a remote, part-time client care coordinator – we call them SMS Client Concierges! Our Concierge team acts as a liaison between our clients and potential home buyers or sellers.
In this role, you’ll contact real estate internet leads on behalf of our clients, real estate professionals, by providing text coverage seven days per week. If you are customer focused and interested in technology and the real estate industry, this is the job for you!
You’ll learn what it takes to convert online leads into business opportunities for our clients through “speed to lead” and continued follow up. You’ll enjoy this innovative position if you thrive in a goal-oriented, fast paced environment and enjoy following processes in your work.
One of BoomTown’s core values is to “Create Amazing Experiences,” so most importantly you should enjoy communicating with people and creating lasting relationships for our clients through personalized and quality conversations.
As an SMS Client Concierge you will:
- Act as the first point of contact for all internet leads through texting according to predefined processes.
- Learn and utilize scripts that help determine key information like the lead’s home buying time frame, desired location, price point, interest in real estate etc.
- Identify and take appropriate action based on if the lead is ready (or not) to speak with our client.
- Utilize our CRM (Customer Relationship Management software) for documenting and logging interactions with potential home buyers/sellers.
- Consistently follow up on all viable leads that are unresponsive, following predefined texting plans.
- Strive to achieve all measured goals which are focused on conversation quality, quantity, and conversion.
- Collaborate with other Concierge team members to achieve overall team goals.
You’ll be a fit for this role if you have:
- Exceptional written communication skills.
- Experience in a customer facing role.
- Experience in a collaborative environment.
- The ability to form client relationships quickly.
- Excellent time management skills and the ability to multitask effectively.
- Strong attention to detail and the ability to follow processes 100% of the time.
- Experience in a remote, self-directed environment.
- An understanding of or interest in the real estate industry is not required but is highly encouraged!
- All backgrounds encouraged to apply! (Sales, client management, hospitality, marketing, tech, etc.)
- Fluency in Spanish a plus
Schedule details:
- Shifts available 24/7
- Shifts are generally 4-6 hours at a time
- At least one 4-6 hour weekend shift per week is required
- Must have capacity to work between 18-25 hours per week with the possibility to flex up or down hours depending upon business needs
- Bi-weekly schedule is published at least 2 weeks in advance and employees must adhere to the published schedule
- Regular, consistent, and punctual attendance is required
Job requirements:
- High school diploma or GED equivalent
- Be at least 18 years of age
- Pass a post offer pre-employment background check
- Be authorized to work in the US
- Must be able to be stationary while sitting at a computer for longer periods of time
- Quiet workspace that is conducive to successfully performing in the role in a remote capacity
- Typing speed of at least 50 WPM with 100% accuracy
- Tech savvy
- Personal computer (with webcam) with Google Chrome browser
- Secure internet connection (minimum of 40 mbps download, 10 mbps upload)
- This is a 100% remote role, but you must live in one of the following states to be considered: AL, FL, GA, KY, MN, NV, NC, SC, TN, TX, VA, WI
Preferred Technology Requirements:
- 8 GB of RAM
- Intel i5/AMD Ryzen 5 processor
- Wired internet connection
- Experience with Google tools
- Experience with database management software or systems
Application Process:
- Start by applying today and uploading your resume.
- Remember to answer the application questions as thoroughly as possible.
- Qualified candidates will be invited to complete our approximately 15 minute online assessment so we can get to know you better. This includes a one-way video interview.
- The final step will be a short phone call with our Recruiting Manager.
- If you’re a great fit, we’ll make you an offer and have you join our next paid training opportunity!
BoomTown Offers You:
- $11/hour; paid weekly
- Work from the comfort of your home
- 401(k) plan – eligible to enroll on day one, with employer matching
- Wellness incentives and gym discounts **
- Paid trainingÂ
- Growth opportunities
- Company culture that is guided by our core values that thrives on passion and innovation
APPLY HERE
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