To assist and support the Major Gifts Department and Special Gifts Program with administrative duties to conduct major gifts data entry and communications in a timely and accurate manner. Opportunities for growth including attending professional seminars, staying up to date on fundraising techniques, and cultivating special donor connections abound in this behind-the-scenes position.
Who is The PETA Foundation’s Major Gifts Team?
Our team is composed of skilled fundraisers who are the best and brightest in their respective areas. We come together to build long-term relationships with major donors helping the organization to reach its fundraising goals supporting programs that aid animals in need, and connect philanthropists with opportunities to make a real difference. If you join our team you will be changing the world for animals, one supporter at a time.
Primary Responsibilities and Duties:
Assist the Major Gifts Department and Special Gifts Program with the continued development of PETA’s fundraising efforts with Canadian donors in accordance with the department’s standard operating procedures:
Document pertinent information for the purpose of enhancing and developing PETA donor profiles
Record donor research, meeting, correspondences, and other notes in PETA’s Development.
Prepare correspondence, assist with reporting, proofreading, gift review, support fundraising events, and data entry,
Assist in working with third party partners (CAF Canada) to ensure best practices founded on a donor-centered experience, and compliance with the partnership agreement.
Stay up-to-date on current fundraising techniques and methods, and Canadian charitable law, both in Major and Planned Gifts.
Follow-up with select new Augustus Club members and Planned Giving Prospects, as directed, to provide basic information and assess for follow-up contact with the Director.
Attend professional-training seminars
Assist with additional PETA fundraising and donor-cultivation projects, as needed
Perform any other duties as assigned by the supervisor
Requirements
Degree in a related field or equivalent experience
At least three years of experience with non-profit fundraising
Experience with fundraising software or similar database systems as well as the Windows operating system
Proven exceptional attention to detail and organization skills
Persuasive and explanatory written and verbal communication skills are critical to this position
Proven excellent project management, strategic thinking, and analytical skills
Demonstrated ability to work independently and maintain strict confidentiality at all times
Proven ability to maintain professional working relationships with an organizations members and supporters
Ability to represent PETA’s philosophy and professionally advocate PETA’s positions on issues
Must be at least 21 years of age and have a valid U.S. driver’s license, with a satisfactory driving record
This position requires proof of the COVID-19 full vaccination
About Kandji Kandji is building the future of Apple Enterprise Management. The use of Apple devices in the enterprise is growing rapidly. Drawing on decades of experience in Apple IT, we saw a dire need for a modern Apple device management platform that could accommodate growing businesses and increasing regulatory demands. Kandji grew to hundreds of B2B customers within a few months of initial product launch in 2019, and secured a $100 million Series C in late 2021. Today, we have a 95% Customer Satisfaction rate and a rapidly growing community of customers, including names like Crunchbase, Belkin, Rackspace, Allbirds, FabFitFun, VSCO, and Turo. Behind our business is a handful of the best investors in tech. Together, we are creating a new category of device management that can better serve modern businesses. The Opportunity As a Customer Support Engineer – West at Kandji, you will be working directly with our customers to make sure they’re happy, productive, and set up for success. To our customers, YOU are Kandji. You’ll also act as the voice of the customer by sharing customer feedback and insights with our product team and reporting issues to our engineers. We pride ourselves on creating world-class experiences for our customers. Our customers rely on Kandji to ensure their Apple devices are managed and secured properly. We want to make sure that if they have questions, that we answer them with the best support interaction possible. Our team’s top priority is to make our customers’ lives easier and that means we need to ensure their experience using Kandji is reliable and easy. The ideal candidate must be able to work Pacific Time Zone hours 9am to 6pm PST.
Day to Day
Communicate efficiently and effectively with our customers – we primarily offer support via chat and email, but you’ll also have video conferences when the need arises.
Own customer communications from initial contact until resolution to make sure our customers are supported every step of the way.
Influence support processes and shape the tone of Kandji’s customer support on a rapidly growing team that spans multiple time zones.
Be an encyclopedia of knowledge about how Kandji works – our customers need help troubleshooting a wide range of issues across Apple hardware, wireless connectivity, and software products, so we need to be ready for anything.
Become our customers’ best advocate; you’ll funnel customer feedback to our product and engineering teams so we can make sure we’re building features our customers will love.
Ensure every customer has a great experience – our tight-knit team prides itself on providing excellent, personalized support, so you’ll need to be able to tailor your communication style to maintain our standard.
Work directly with our engineering team to identify current issues and make sure they’re resolved, while keeping our customers informed every step of the way.
Minimum Qualifications
3+ years of work experience in a customer support and/or IT administration role.
An excellent understanding of Apple macOS, iOS, and iPadOS.
Experience managing Apple specific Mobile Device Management (MDM) solutions.
Experience meeting SLAs such as customer satisfaction, initial response, and issue resolution times.
Familiarity with shell scripting and the macOS command line; comfortable using Terminal to execute commands or run scripts.
Great problem-solving abilities, a curious nature, and a genuine interest in learning new technology in a fast-paced startup.
The ability to rapidly switch gears across tools while retaining focus on the bigger picture.
Excellent communication and writing skills with the ability to explain complex topics in easy to understand and concise language.
Strong emotional intelligence; ability to intuit customer sentiment and match their tone to ensure you communicate in the method they’ll relate to most.
Must be able to work Pacific Time Zone hours 9am to 6pm PST.
Nice to haves, but NOT required
Experience with support tools and platforms like Salesforce, Zendesk and JIRA.
Experience working with Enterprise customers to help resolve complex technical issues.
Knowledge and experience setting up and troubleshooting IT equipment like printers, routers, Wi-Fi access points, and Apple devices (Macs, iPhones, iPads).
Benefits & Perks • Competitive salary • 100% individual and dependent medical + dental + vision coverage • 401(k) with 4% company match • 20 days PTO + 1 week shut down for the first week of August  • 14 paid holidays per year • 10 sick/wellness days per year • Equity for full-time employees • $1,000 virtual card for comfortable remote working equipment• 12 weeks paid leave for new parents • Cell phone & Internet stipend • Work from anywhere in the United States and Canada! • New Macbook Pro and software setup • Exciting opportunities for career growth • An outstanding, inclusive culture We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you. At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. #LI-Remote
Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about our company and career opportunities, please visit www.blackboard.com.
Student Success brings virtualized support and technology-enabled solutions to the world’s most progressive institutions. We provide IT Help Desk and comprehensive Student Lifecycle Management services that improve student engagement and accelerate learning. Our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process. Our goal is to build a better education experience for everyone by extending institutional resources to meet the growing demands of learners.
Student Success is hiring for remote, work from home opportunities with immediate availability and schedules that offer flexibility.
Primary position responsibilities will include:
Resolving end user inquiries by utilizing multiple technologies including chat and web-based inquiries
Providing complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and efficiently
Handling and resolving situations with customers in a timely and effective manner
Assisting management with special projects relating to customer service
Responding to all inbound chats and assisting management for the entire shift with exception of assigned break times
The Candidate:
Requirements:
Able to work from home
Able to sit and work at a desk and on the computer for extended periods of time
Able to maintain a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift
Home office must have DSL, Cable, or Fiber Internet that is hardwired into a modem/router via Ethernet (Dial up, Wireless, or Satellite internet service cannot be used)
Must have either an ISP provided modem that allows a third party VOIP, or a personal modem and personal router without restrictions
Must be able to wire company hardware directly into router which may not be more than 100 feet from the computer
Ping less than 100 MS consistently that is dedicated to the workstation
Able to pass a typing speed test and type 50 WPM
Qualifications:
High School diploma or equivalent required
Must be at least 18 years old
Able to work a variable schedule, including evenings and weekends, based on call center needs
Good organizational skills and detail-oriented
Excellent time management skills
Proficient with Microsoft Word, Excel, Outlook, and the Internet, along with basic data entry and word processing skills
Excellent written and oral communication skills
1+ years of professional customer service experience, preferably in a large Call Center environment as a chat agent
Preferred skills/qualifications:
Some level of college completed
Able to easily operate a computer learning and adapt quickly to software applications
Able to troubleshoot caller issues and provide supporting help documentation
Committed to quality and service matrix and culture
Able to quickly adapt to face changing situations
Able to provide positive customer experience for customers
Self-motivated, accountable approach combined with strong sense of teamwork
Strong sense of customer service with enthusiastic, energetic, and professional behavior
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.
Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
This position is available for candidates residing in the following states: AL, AR, FL, GA, IN, KY, LA, MI, MO, MS, NC, NM, NV, OH, OK, PA, SC, TN, TX, WI, WVÂ
Gubagoo, an affiliate of Reynolds and Reynolds, is hiring for inbound chat operators. Our Chat Specialists provide individuals the ability to engage in online conversations to inquire about automotive and recreational vehicle sales, service, finance and general dealership questions. Our focus is to represent our dealer clients favorably online and to turn the experience into a lead so that our dealer clients can generate revenue from their website traffic.
Gubagoo is a relaxed, but professional and fun environment to work in. We are seeking positive and energetic people who understand the importance of great customer service and enjoy being on a computer and around technology.
Responsibilities:
– Handle customer inquiries and complaints via online chat – Provide information about the products and services via online chat – Troubleshoot and resolve product issues and concerns via online chat – Document and update customer records based on interactions via online chat – Develop and maintain a knowledge base of the evolving products and services
NOTE: Before applying for this Reader/Evaluator position you must review the Position Requirements below. Please do not apply if you are unable to fulfill all requirements.This page is for General Population Remote Readers only.This includes new and returning applicants that can fulfill all Position Requirements below.This DOES NOT include certified teachers currently teaching in the Virgin Islands or one of these states: CA, CT, DE, HI, ID, IN, MT, OR, SD, VT, or WA. If you are a certified teacher currently teaching in one of these locations please exit this page now and select the appropriate job posting from our Job Portal.Dear Applicant:Measurement Incorporated (MI) is seeking to fill seasonal positions of Remote Reader/Evaluator during 2022. We are a diverse company engaged in educational research, test development, and the scoring of tests administered throughout the world. Our company has grown to be the largest of its kind by providing consistent and reliable results to our clients. We can do so through the efforts of a professional and flexible staff.Thank you for your interest in employment as a Reader/Evaluator with Measurement Incorporated. If you are hired as a Reader/Evaluator, you will be placed into our qualified reader pool. You will be eligible for work assignments that fit your qualifications and schedule.Important Information for All ApplicantsApply to one job position only. Applying to multiple positions may result in no work assignments.The highest demand for Readers/Evaluators begins in mid-April and ends in mid-June. New Readers/Evaluators are typically staffed during this time.Work assignments are available on a limited basis throughout the rest of the year. Experienced, Returning Readers/Evaluators are typically staffed during these times.You must have a computer that meets our technical requirements. Please check the requirements HERE If your system does not meet our technical requirements, please do not apply.Measurement Incorporated requires all seasonal employees to complete Form I-9 each year to work. Once you have accepted your first work assignment, instructions will be provided. Note: A Smartphone is required to complete this process. Important Information for Returning ApplicantsWhen you click on the Apply Now button you are directed to the login screen of MyStaffingPro. When logging into MyStaffingPro to complete your application, please make sure you are using the EXACT same email address to which your reapplication notice was sent. This is the email address we have on file for you.Using a different email address to log in to MyStaffingPro will create a duplicate account. Please be sure to check the spelling and spaces between words and numbers before submitting the email address. Even minor differences will create a duplicate account. Creating a duplicate account will cause a delay in processing your application.If you want to use a different email account for further notices, you may change it after you are logged on with the email address to which this application notice was sent.If you have forgotten your login information, follow the onscreen directions to retrieve your username and/or password. If you have received a new password that will not work, or if you have not received a new password soon after your request, please contact us via HELPSPOT and Submit a Request. Do not create a new account using a different email address or setting up a new username and password.Working HoursWork shifts are Monday through Friday.Morning Only: 8:30 a.m.–12 noonAfternoon Only: 12:45 p.m.–4:15 p.m.Full Day: morning and afternoon hours combinedEvening: 6:00 p.m.–10:00 p.m.You cannot combine a partial Day shift with an Evening shift.Some projects will not offer all these shift options.What you will ScoreMany work assignments (also known as projects) require Readers to score essays for content, organization, grammatical conventions, and/or the student’s ability to communicate and to respond to a specific directive.Other projects involve scoring student responses to test items in reading, math, science, social studies, or other subject areas.The tests our Readers score come from many different states and from students at all grade levels.What you Need to KnowA Reader/Evaluator is expected to work 4-5 days or evenings per week, Monday through Friday, for the duration of a project.A Reader/Evaluator must be able to accept and apply the scoring criteria as directed and maintain consistent and reliable scoring results throughout the project.A Reader/Evaluator must be willing to operate in a repetitive task situation while maintaining confidentiality and project security.Each project has its own scoring criteria; therefore, we conduct paid training at the beginning of each project.The base pay rate for a Reader/Evaluator is $15.00 per hour. Any adjustments above this pay rate will align with the required tasks of the project.If newly hired, you will register in our payroll system. It is preferred that you set up direct deposit; however, it is not required. Returning Readers should update direct deposit information if applicable.Payments are made every other Friday for the preceding two-week pay period.Submitting an application will NOT guarantee a position. Selection of Readers is based on prior experience as well as performance (accuracy and productivity), attendance, and appropriate conduct during previous projects.If you would like to proceed, click the “Apply Now†button at the top or bottom of this page.For all questions, please Submit a Request at: HELPSPOT
POSITION REQUIREMENTS
Bachelor’s degree from an accredited college or university or an equivalent foreign degree verified by an educational equivalency agency recognized by NACES.Completion of a Recognition of Reader Requirements questionnaire and satisfactory professional references.Access to a home computer, password protected high speed internet access, and a work area that can be secured. NOTE: our project security requirements do not allow public computers or computers licensed to another business, unprotected and public WIFI or networks, or workstations located at a public place or at another place of business.Reside in one of the following 28 states: AL, DE, FL, GA, HI, IA, ID, IN, KS, KY, LA, MI, MS, MT, NE, NC, NH, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, and WV.
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