REMOTE TRANSCRIPTIONIST

Acorn Transcripts, LLC is growing and we are looking for independent contractors with experience transcribing digital audio files and are familiar with Court procedures and terminology. We are specifically looking for people who have had experience with both civil and criminal trials, as well as bankruptcy, juvenile and mental health hearings.

Our work is extremely diverse as we work with various Court systems throughout the United States. We are looking to add to our team of fast, accurate, knowledgeable, reliable and professional transcribers.

Requirements:

  • Must be a citizen of the United States, residing in the United States, and able to fill out a W-9 form.
  • Certified Electronic Transcribers (CET) preferred or three years of experience specifically in the legal field.
  • Must type at least 80 words per minute.
  • Must have a high-speed internet connection.
  • Experience working with Microsoft Word and/or WordPerfect software programs.
  • Must have excellent grammar and proofreading skills.
  • Good quality headphones are recommended, (preferably noise canceling) and a foot pedal for audio playback.
  • Must be a team player.

APPLY HERE

Social Media Specialist – US

Description

Are you looking for another challenge and are passionate about social media? Do you want to help us take GetResponse to the next level? Great! Because we’re looking for someone who will help us grow our social media presence.

Responsibilities:

  • Support managing our social media accounts for our SMB and Enterprise products
  • Help to create editorial calendars with content that attracts new users and engages current ones
  • Coordinate the creation of the visuals to be used across social media
  • Engage in social listening and daily engagement
  • Work closely with the Customer Support team to reply to customers’ questions, concerns, and reviews on social, media referral sites, and forums
  • Continuously run experiments to optimize the social media strategy
  • Engage in communities on social media platforms and forums such as Reddit and Quora
  • Create reports and use that data to analyze what’s working and what’s not, make suggestions accordingly
  • Collaborate with other teams within marketing, employee branding, design, and other internal teams to deliver the social medial strategy
  • Conduct regular competitive research and share best practices with the team
  • Make sure that design and messaging across the channels are always in-line with the branding
  • Generate, edit, publish and share daily content to help to grow our social media base, and convert our brand fans into loyal customers with engaging, responsive, and captivating social media interactions

What do we expect:

  • English (native/near-native level)
  • BA/BS degree or equivalent working experience
  • 2+ years of social media experience
  • Good eye for design
  • Strong communication skills (both written and verbal)
  • Proficiency in creating short copy content related to posts
  • Experience in creating reports and interpreting them to make actionable suggestions

Nice-to-haves:

  • Community management experience, mainly Quora and Reddit
  • Experience using Canva or making simple edits in Photoshop
  • Experimentation and optimization of social media tactics
  • SaaS / B2B social media experience

Extra Perks:

  • remote work – learn more about our remote work culture right HERE
  • home office subsidies – 400 PLN per month (or equivalent) to help with your home office expenses and to maintain your well-being
  • home office set up – you’ll get a one-time bonus for a maximum of 1000 PLN (or equivalent)to help set up your home office space
  • private medical care for employees and their family members
  • employee referral program – up to 10 000 PLN for recommending a friend
  • corporate life insurance
  • employee pension program (PPE)
  • ESOP (Employee Stock Option Plan) with a 4-year vesting period and unconditional buyback program
  • flexible working hours and no meeting days – we want to help you to adjust your schedule to your activities
  • wellbeing and mental health culture – mental health helpline, sports card, yoga classes, etc.
  • modern equipment – most of our teams work on MacBooks
  • language classes
  • internal initiatives like webinars, knowledge sharing sessions, and more!

APPLY HERE

Product Specialist I, Overnight (12AM-9AM ET)

What is Calendly?

Calendly takes the work out of scheduling so our customers have more time to work on what’s really important. Our software is used by millions of people worldwide—with hundreds more signing up every day. To maintain this exciting growth, we’re looking for top talent to join our team and help shape the future of our product. 

Why join Calendly’s Customer Experience team?

Calendly is looking for a Product Specialist to join our fast-growing team! The Product Specialist is responsible for being on the front lines of customer support issues. You will resolve tickets promptly and effectively by maintaining expert-level product knowledge. You will have the opportunity to participate in Calendly support initiatives and you will be measured by personal and team goals & metrics. Many customers have experienced the value of Calendly firsthand, and our team makes a huge impact on that experience. In order to stay at the top of industry customer service standards, we need to continually grow our team.

Our ideal candidate will be comfortable in a fast-paced, high-volume, email and chat based customer support environment. This role will require product expertise, exemplary time management skills, critical thinking about problem-solving, and effective communication throughout the customer experience. Due to the hours of coverage, it is imperative that the person in this role exercise good, professional judgment and be able to thrive in a relatively self-sufficient context. We’re looking for self-starters who are curious and intrinsically motivated to make an impact.

Available shifts

This role has a consistent 5-day per week work schedule including one weekend day: your shift each week will be either Sunday – Thursday  or  Tuesday – Saturday

*Schedule: Overnight 12am to 9am Eastern Time*

Working location

Calendly is proud to foster a remote-first but not remote-only work environment, meaning our team members work 100% remote but also have access to WeWork and coworking space locations, as well as various in-person team events and semi-annual all-company retreats. Calendly is currently registered to employ in many, but not all states, and therefore candidates must reside in one of the states in which we are hiring.

What are some of the high impact opportunities you’ll tackle?

  • Be the first point of contact for our users when they need help or have questions, providing solutions and creating the very best Calendly support experience
  • Help our customers schedule more meetings
  • Take a consultative approach to problem-solving
  • Maintain fantastic written communication skills
  • Be a Calendly product, use-case, and scheduling industry expert
  • Patiently empathize with customers throughout your shifts
  • Attend regular ticket audits and receive active feedback on a day to day basis
  • Document & escalate customer and internal issues appropriately
  • Go above and beyond to serve our customers and your team (be a self-starter)
  • Use your technical savviness and resourcefulness to assist customers relatively autonomously
  • Take ownership over the customer experience you provide

This opportunity is for you if you have/are:

  • 1+ years of experience in software (SaaS) customer support
  • Technical software troubleshooting aptitude and experience
  • Live Chat or Phone customer support experience a plus
  • Someone who thrives in a challenging, fast-paced environment and enjoy helping people
  • A self-starter mentality and want to make a direct, tangible impact on a rapidly growing product and company
  • Drive and ability to thrive in a metrics-focused role and team environment
  • Fantastic written and verbal communication skills
  • Impeccable time management skills
  • Someone who works collaboratively with a passionate, customer-centric team
  • Authorized to work lawfully in the United States of America. Calendly does not engage in immigration sponsorship at this time

APPLY HERE

Reports Coordinator

Employer: Greenway Health

Reports Coordinator (Part-time, 6-9 Month Assignment, Remote Opportunity)

US – Remote

Why Greenway Health?

Help Us Build The Future Of Healthcare

Greenway Health provides electronic health record and practice management software solutions that touch more than 100 million lives. We work toward company-wide goals of serving physicians, connecting the industry, and empowering better care. Our culture is based on excellence and integrity, and we seek motivated professionals who share our values!

Working with our Client Success Team comprised of Revenue Cycle Managers (RCM), Client Success Advisors (CSA) and Client Revenue Advisors (CRA), the Client Success Reports Creator is responsible for creating, running, and obtaining key client and business reports to support the organizations Greenway Revenue Services clients. Key contributor and stake holder contributing to a results driven, successful and skilled Client Success organization. This is a 6-9 month assignment.

Essential Duties and Responsibilities:

  • Create and run reports from multiple sources, data bases and software platforms for clients assigned to RCMs, CSAs and CRAs
  • Posting of data and reports to multiple sites and system folders for clients and Client Success team members
  • Creation of charts and tables based on data created for client presentations

Skills & Requirements

Education:

  • High School Graduate or GED equivalent

Minimum Qualifications:

  • Experience in report writing and data extraction.

Skills & Knowledge:

  • Ability to log into tools and systems to pull data
  • Ability to create and pull reports from software systems
  • Ability to create tables and graphs from data
  • Ability to multi-task. Must be able to handle multiple projects at the same time.
  • Proficiency with Word, Excel, PDF and PowerPoint.

At Greenway, we strive to imagine, empower, engage, and inspire. Join us!

Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Greenway Health, LLC is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, gender, national origin, sexual orientation, disability, or veteran status.

APPLY HERE

Finance Clerk

Employer: PAE

Finance Clerk

  • (remote)
  • US-CO-Denver
  • US-Remote
  • Supporting the Most Exciting and Meaningful Missions in the World
  • Finance Clerk (remote)
  • Under general supervision of the Business Operations Manager and the Senior Financial Analyst, the Finance Clerk will provide support to the Finance department on the Antarctic Support Contract (ASC) in Centennial, CO.
  • As the liaison between the Finance and HR departments on financial issues, the Finance Clerk is responsible for the review and processing reimbursement requests, performing cost and financial analysis of data, and providing pertinent trainings to deploying personnel as needed.

Position Responsibilities:

  • Acts as a liaison between finance and other HR departments and candidates on financial issues pertaining to Physical Qualification (PQ) Reimbursement.
  • Aids employees in completion of travel expense reports; organizes and tracks backup submitted
  • Performs financial and administrative processing and reporting for timecards and distributes pertinent reports to management.
  • Research, extract and compile data for use in recurring and nonrecurring reports
  • Utilize related spreadsheets to enter, revise, sort, calculate and retrieve data for reporting purposes.
  • Examine, verify and maintain financial accounts, data and transactions including verification of the accuracy and completeness of the accounting data.
  • Other assigned duties as needed to support the mission.

Required Qualifications:

  • High School Diploma or GED
  • Minimum of 1 year of prior data entry/billing experience required

Expected Skills and Competencies:

  • Proficiency in all MS Office applications (Excel, PowerPoint, and Word).
  • Functional knowledge in the use of financial software applications.
  • Familiarity with Federal Travel Regulation policy desired
  • Must possess excellent oral, written, and communication skills
  • Must have a good work ethic and be available for nights and weekends if necessary to accommodate operational needs.
  • Ability to understand corporate accounting to analyze financial statements, bank statements, and government contracts.
  • Strong attention to detail and ability to execute on multiple priorities in a fast-paced operation
  • Ability to deal with customer and company employees in a courteous, professional, and effective manner
  • Ability to work extended periods of time on a computer

Physical and/or Other Requirements:

  • Successful completion of federal background check required by the NSF

Benefits & Compensation:
While benefits are subject to change, under our current benefits policy, this position offers the following benefits:

  • PAE/Amentum paid basic Life Insurance, Accidental Death & Dismemberment (AD&D), and Short-Term Disability insurance.
  • Long-Term Disability insurance is offered for an additional employee-paid premium.
  • Benefits are immediately available upon first date of hire.
  • Employee Assistance Program (EAP) free services that include short-term counseling assistance & life management tools available for you and your eligible dependents
  • Access to tax-advantaged plans, such as Flexible Spending Accounts for Medical and Dependent Care.
  • Choice of medical plans administered through Cigna.
  • Dental options through Delta Dental to include a high or low option plan.
  • Vision services are offered through Vision Service Plan.
  • 401(k) options are available through Fidelity. After a year of full-time employment, there is an employer match of 50% of participant contributions up to first 6% of your pay.
  • Eligible for 15 days of Paid Time Off (PTO) for 0-3 years. PTO is accrued on a weekly basis.
  • PTO accrual increases to 20 days per year after four years of service. PTO increases to 25 days at 9 years of service.
  • PAE/Amentum allows 9 floating holidays per calendar year to be pro-rated based off which quarter employment begins.
  • Biweekly pay periods.

This position supports a Service Contract Act (SCA) where the hourly wage is determined by the Department of Labor (DOL). The hourly wage for this position is $17.71 for Arapahoe County which may be eligible for health and welfare (H&W) fringe benefit rate as specified by the DOL and Area Wage Determination.

PAE is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

EEO is the Law Poster

EEO is the Law Poster Supplement

Full time
R0071295
About Us

For more than 60 years, PAE has tackled the world’s toughest challenges to deliver agile and steadfast solutions to the U.S. government and its allies. With more than 20,000 employees on all seven continents and in more than 70 countries, PAE delivers a broad range of operational support services to meet the critical needs of our clients. Our headquarters is in Falls Church, Virginia. Find us online at pae.com.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at jobs@pae.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis.

APPLY HERE