by twochickswithasidehustle | Apr 12, 2022 | Uncategorized
Postscript is redefining marketing for ecommerce companies. By introducing SMS as an entirely new channel for ecommerce stores to engage, retain, and convert their customer base, brands are seeing huge ROI with Postscript. Backed by Greylock, Y Combinator and other top investors, Postscript is growing fast and looking for remarkable people to help build a world class organization.
As a Customer Experience Advocate (CXA), you will be the first line of communication for our customers. You will play a critically important role in representing our company and product, and helping customers unlock the highest value from SMS marketing through Postscript. You will troubleshoot issues, recommend solutions, and guide users through features and functionalities. You will primarily do so via chat and email through our support platform, Zendesk. You will contribute to our knowledge base of content and partner with the CX team to continually improve efficiency and effectiveness. ‘Customer-first’ is a company value, and you keep us honest in making sure that this is ALWAYS the case!
All positions at Postscript are fully remote in North America.
Primary duties
- Respond to customer, prospect, and partner needs quickly and effectively via chat and email
- Consistently embody the Postscript brand in all customer interactions
- Be incredibly solutions-oriented and create “wow momentsâ€
- Follow up with customers to ensure their technical issues are resolved as needed
- Proactively inform customers about new features and functionalities in relevant interactions
- Gather customer feedback and share with our Product, Sales, and Marketing teams
- Develop and maintain expert level understanding of the Postscript product, along with larger e-commerce & marketing knowledge
What We’ll Love About You
- 2+ years experience as a customer support specialist or similar customer success role
- Ability to work in west coast hours, until 6pm Pacific Time
- Demonstrated understanding technical products and a technical support process.
- Experience with e-commerce, marketing technology, and/or SaaS strongly preferred
- Experience using helpdesk software and remote support tools (Zendesk is a plus)
- Experience in a remote-first role, including comfort on Zoom calls
- Excellent communication and problem-solving skills, including excellent grammar
- Strong comfort multitasking and managing competing priorities
What You’ll Love About Us
- High growth startup – plenty of room for you to directly impact the company and grow your career!
- Fully remote culture – work from home (or wherever!)
- Fun – We’re passionate and enjoy what we do
- Competitive compensation and opportunity for equity
- Flexible paid time off
- Health, dental, vision insurance
- Other great perks, such as home office stipend
You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.
by twochickswithasidehustle | Apr 12, 2022 | Uncategorized
Employer: Amplify Education
A pioneer in K–12 education since 2000, Amplify is leading the way in next-generation curriculum and assessment. Our captivating core and supplemental programs in ELA, math, and science engage all students in rigorous learning and inspire them to think deeply, creatively, and for themselves. Our formative assessment products turn data into practical instructional support to help students at every skill level build a strong foundation in early reading and math. Our programs provide teachers with powerful tools that help them understand and respond to the needs of all their students. Today, Amplify serves over eleven million students in all 50 states.
Amplify is seeking an Order Fulfillment Coordinator to join the Business Operations team. . The Coordinator will work cross-departmentally to ensure orders have been suitably processed and received by our vendors. This position includes order entry and administrative duties with oversight into shipping and tracking of orders to ensure orders are processed in accordance with the organization’s customer service standards.
The position will work through data entry, email monitoring, reporting, and various other duties as required, to ensure the workload is appropriately dispersed and handled. Data entry skills with Excel and some customer interaction required. Salesforce and ERP experience is a plus.
“Amplify’s COVID-19 vaccination policy requires all staff to provide proof of vaccination for in-person meetings unless an approved exemption is provided. “
Responsibilities:
- Prioritize issues in accordance with their severity and Service Level Agreement (SLA)
- Participate in training for relevant technology and products including networking, hardware and mobile device management
- Interpret instructional and user documentation
- Supply to the continual improvement of team training programs, ticketing process, and standard methodologies
Basic Qualifications:
- Bachelor’s degree in Business or a related field
- Proficiency with office software including Google products (docs, search) and Microsoft products (Excel, Word)
- Experience using a variety of operating systems with knowledge of networking, connectivity, and internet protocol
- Customer service experience in a fast-paced, professional work environment
Preferred Qualifications:
- Experience using Salesforce software
- Ability to efficiently complete multiple projects simultaneously, while maintaining acute attention to customer care and details
- Instructional and technical writing experience
We celebrate diversity and are committed to creating an inclusive environment for all employees. To that end, we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Amplify is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.
This position may be funded, in whole or in part, through American Recovery & Reinvestment Act funds.
APPLY HERE
by twochickswithasidehustle | Apr 12, 2022 | Uncategorized
Employer: Ciox Health
Operations Overview
The EMR Remote Processor serves as a key member of the EMR Remote team. This position is responsible for processing Release of Information (ROI), specifically medical record requests in a timely and efficient matter, ensuring accuracy and individual metrics are met. Verifying and analyzing data to affect the efficient and effective retrieval of charts in accordance with the core business function of Ciox Health. Associate must always safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Responsibilities
- Enter accurate data when assigned by team lead/coordinators
- Remote processing of electronic medical records through various EMR systems as directed
- Ability to work with minimum supervision responding to changing priorities and role needs
- Report any technical difficulties that you may experience as soon as they occur.
- Meet required metrics for your role (CPH – Charts Per Hour), Attendance.
- Actively participate in all training that is assigned to you by your supervisor
- Maintain high standards of Confidentiality to safeguard and protect Patient’s Right and comply with all company and facilities policies and HIPPAA regulations
- Read all documentation and follow written instructions provided to ensure compliance and accurate job completion.
- Immediately report to team lead/coordinator/supervisor or management any security breaches, unsafe behavior witnessed or any site difficulties.
- Support a service environment that focuses on quality processes
- Ensure that deadlines are met and respond to emails and other requests for information timely
Qualifications
- Six months data entry experience required
- High School Diploma/GED required
- Adhere to company policies
- Experience in a healthcare environment or office setting is strongly preferred.
- Work effectively with co-workers in a constructive and positive manner
- Listen to and objectively consider ideas and suggestions for improvement
- Address problems constructively to find acceptable solutions
- Demonstrate accuracy and attention to detail
- Computer skills including Windows based applications (Word, PowerPoint, Excel, Access, Outlook)
- Excellent organizational skills
- Adaptable to changing business environment
- Demonstrated ability to work within a diverse group of individuals
- Perform other duties as assigned
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Ciox Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
For remote work, this position requires that you provide a high-speed internet connection, subject to applicable expense reimbursement requirements (if any), and a work environment free from distractions.
With very limited exceptions (medical conditions or sincerely held religious beliefs that prohibit you from getting the vaccine), one of the requirements for this job is that you be fully vaccinated against COVID-19.
*Except for states where legally prohibited to enforce mandates.
APPLY HERE
by twochickswithasidehustle | Apr 12, 2022 | Uncategorized
Employer: Conduent
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
- Retrieves and analyzes health insurance eligibility policy information from health insurance claim systems related to third party liability accidents.
- Monitors and completes requests.
- Investigates and communicates questionable situations.
- Inputs medical claims information.
- Completes updates in the client system related to the member eligibility.
- May also initiate and adjust claims in the client system for offsets.
Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the Submit button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
APPLY HERE
by twochickswithasidehustle | Apr 12, 2022 | Uncategorized
Employer: Change Healthcare
Company: Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.
Position: As a Payments Representative, you will receive payments and prepare payments for deposit and forward to appropriate financial institution.
Core Responsibilities:
- Receive payments and prepare payments for deposit and forward to appropriate financial institution.
- Responsible for posting payments, rejections and LOA’s to accounts and making corrections to misapplied payments.
- Reviews claims to make sure that payer specific billing requirements are met, follows-up on billing, determines and applies appropriate adjustments, answers inquiries, and updates accounts as necessary.
Requirements:
- High School Diploma or equivalent
- Entry level work experience
- Posting experience preferred
- Good understanding of posting process
- 6,000 kph Alpha Numeric required
- 5% error rate
- MS Office experience specifically Excel
- Detail oriented
- Works well without supervision
Working Conditions / Physical Requirements:
General office demands
Unique Benefits:
- Flexible work arrangements
- Paid Time Off (PTO), eight (8) paid holidays and two (2) floating holidays
- Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
- Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
- Your choice of four medical plans & My Healthy Changes well-being program
Diversity and Inclusion:
At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
Business Resource Groups (BRGs) play a central role in advancing diversity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/diversity
Feeling Inspired? Ready to #MakeAChange? Apply today!
Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!
COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety, and well-being of our team members and our communities. As such, we require all employees to disclose COVID-19 vaccination status prior to beginning employment and we may require periodic testing for certain roles. In addition, some roles require full COVID-19 vaccination as an essential job function. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.
Equal Opportunity/Affirmative Action Statement
Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status.
California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.
Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.
About Us
Here at Change Healthcare, we’re creating a strong and more efficient healthcare system, and we want motivated and passionate people to help us continue to bring new and innovative ideas to life. It takes teams of talented individuals working together to accelerate our journey toward improved lives and healthier communities and really make an impact.
If you’re looking to maximize your potential and do what you love with a company that’s committed to supporting your future, then you belong at Change Healthcare.
Our core values to Pursue Purpose, Champion Innovation, Earn Trust, Be Agile, and Include All drive everything we do. Are you ready to join our cause and Make a Change?
Empower Your Future. Make a Difference.
At Change Healthcare, we understand that diversity and inclusion are at the very core of our culture. By celebrating diversity and fostering an inclusive environment we enrich our team member experience, broaden our thinking, and increase our ability to innovate and grow in an ever-changing healthcare industry.
APPLY HERE
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