by Kay Tay | Jul 7, 2023 | Uncategorized
Lulafit is a national leader in amenity consulting, technology, and management. Today, lulafit works with top organizations and real estate communities to create a culture and space that supports people’s physical, social, and mental well-being. The result is increased retention, higher engagement, and healthier and happier people.
What You’ll Do
As a Marketing Content Creator, you will be responsible for developing and executing content strategies that effectively communicate our brand message while generating and maintaining user engagement. You will be crucial in crafting compelling and persuasive content that drives brand awareness, generates leads, and supports our overall marketing objectives.
The ideal candidate is a skilled storyteller with a keen eye for detail, a passion for writing, and a strong understanding of marketing principles. The scope of work is estimated at 10-15 hours per week.
How You’ll Do It
- Strategy Development: Collaborate with the marketing team to conceptualize and execute content strategies that support the company’s marketing and business objectives.
- Storytelling and Branding: Develop compelling narratives that convey our services’ value and unique selling points. Leverage storytelling techniques to capture attention, boost engagement, and drive revenue.
- UX Writing: Create clear, concise, and user-friendly text that guides users through various touchpoints, including interface labels, onboarding experiences, error messages, notifications, and help content.
- Content Creation: Produce high-quality, engaging, and persuasive marketing content across multiple channels, including email campaigns, website copy, blog posts, programming descriptions, and other relevant user interface materials.
- Analytics and Reporting: Monitor content performance metrics, track engagement levels, and provide regular reports to evaluate the effectiveness of content campaigns, identifying areas for improvement and suggesting actionable insights.
Key Competencies
- Project management: On-time deliverables are imperative. Must be able to manage several projects simultaneously and prioritize to meet tight deadlines.
- Adaptability: Be able to flexibly pivot to evolving client needs and user goals.
- Self-editing skills: Quickly edit or introduce innovative concepts to better support marketing strategies.
- Creativity & problem solving: Utilize creative problem-solving solutions to better promote our services and drive engagement. Stays current on marketing trends and best practices.
Job requirements, skills & experience
- Bachelor’s degree in Marketing, Communications, Journalism, a related field, or equivalent work experience.
- Bachelor’s degree in Marketing, Communications, Journalism, or a related field (or equivalent work experience).
- Proven experience as a Marketing Content Creator, Copywriter, or similar role.
- Strong writing and editing skills, with the ability to craft persuasive and engaging content.
- Excellent command of the English language, including grammar, punctuation, and style.
- A portfolio of previous copy work to showcase creative writing skills and knowledge of digital marketing trends, strategies, and best practices.
- Creativity and a strong ability to think conceptually while maintaining attention to detail.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Strong interpersonal skills and the ability to collaborate effectively with diverse teams.
- Experience working with Customer.io and Hubspot is a plus.
Benefits & Perks
At lulafit, we invest in our employees’ health and well-being. Our benefits reflect our commitment to help our team be the best versions of themselves both at work and at home. We are proud to offer all full-time employees:
* Paid Medical Options & Life
* Dental & Vision
* 401k
* Generous Parental Leave
* Professional Development Reimbursement
* Personalized Mental Health Support
* Team Social Events
* Virtual Wellness Platform Access
* Branded Company Swag
* Recognition & Rewards Program
Why We’re Different
At lulafit, we’re proud to have created a product and service our customers love. We are a team in every sense. We support one another as we work collaboratively towards a common goal of modernizing well-being to empower people in their everyday lives. From growth opportunities to professional development to unique benefits and perks, we want all our employees to realize their full potential. We value innovative and curious people who aren’t afraid to challenge the status quo.
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by Kay Tay | Jul 7, 2023 | Uncategorized
Founded in 1985, SelectQuote provides solutions that help consumers protect their most valuable assets: their families, health and property. The company pioneered the model of providing unbiased comparisons from multiple, highly rated insurance companies allowing consumers to choose the policy and terms that best meet their unique needs. Two foundational pillars underpin SelectQuote’s success: a strong force of highly trained and skilled agents, who provide consultative needs analysis for every consumer, and proprietary technology that sources and routes high-quality leads. The company has three core business lines: SelectQuote Senior, SelectQuote Life and SelectQuote Auto and Home. SelectQuote Senior, the largest and fastest-growing business, serves the needs of a demographic that sees 10,000 people turn 65 each day with a range of Medicare Advantage and Medicare Supplement plans.
Job Summary:
SelectQuote, one of the country’s preeminent national insurance brokerages, is searching for a Content Strategist for their digital marketing team. This role will be responsible for the strategy, execution, and governance of inbound marketing content assets for SelectQuote’s major lines of business: Life, Auto and Home, and Senior.
The Content Strategist sits on the SEO and Content Strategy team, working cross-functionally to improve customer engagement and conversion for the SEO channel, in addition to partnering with other marketing channels such as Customer Lifecycle Management, Paid and Organic Social Media, Digital and Emerging Marketing, and Web Development. This position will also work closely with the Customer Experience team to develop and execute content strategies for both existing and new customers. This role will conduct audience research, targeting efforts, and craft messaging to help refine the content strategy approach at SelectQuote.
The candidate must have a proven track record of improving content visibility and performance. The candidate must also have strong organizational, prioritization, decision-making, analytical and problem-solving skills. Experience in lead generation and/or insurance services is preferred.
Supervisory Responsibilities:
- This position has no direct supervisory responsibilities.
Essential Duties and Responsibilities
- Identify and solve complex problems for various audiences with content
- Information architecture recommendations and sitemap development
- Content inventory, audits, and gap analysis
- Content concepting, curation, mapping, and measurement
- Collaborate with internal teams to ensure value, quality, and execution of content strategies for both short- and long-term marketing targets
- Leverage SelectQuote’s voice and style guidelines, audience research, customer personas and user journey information to create useful, useable content
- Support copywriting and review for messaging, brand style, and tone
- Support the continued development of audience research, user journeys, and customer personas
- Maintain editorial calendars, governance model(s), and related documentation
- Manage project requirements, milestones, and delivery
- Perform other related duties as assigned
Skills/Abilities:
- Excellent oral and written communication skills
- Strong knowledge in Microsoft Office is required
- Strong knowledge of Google Suite programs is required
- Knowledge of insurance industry strongly preferred
- Demonstrated excellence in content clarity, creativity, and design (candidate may be asked to provide work samples of content they have created)
- Focus and attention to detail
- Intellectual curiosity
- Solid organizational and time management skills
- Resourceful and autonomous learner with the ability to deliver under pressure
- Ability to adapt to change quickly
Education and Experience:
- Bachelor of Marketing, Journalism, or a relevant field and at least 4 years of experience in a relevant role
- 2-3 years of content strategy and/or content development experience
- Familiarity with SEO guidelines, research, and measurement
- Have a firm grasp on delivering effective content for target audiences
- Lead generation and/or insurance services experience is preferred
- Nurturing and developing relationships with writers, designers, and creatives, as well as other marketing departments (customer experience, customer care/management, etc.)
- Strong interpersonal skills, adaptable, self-motivated, flexible, team player
- Strong persuasive and sales writing skills; ability to share SelectQuote’s value
- Demonstrated ability to communicate project goals, objectives, and/or status
Benefits:
It’s an exciting time to join SelectQuote. We became a publicly traded company in 2020 with the first 100% virtual IPO (non-biotech) in American history. We have also been recognized nationally on the 2021 Top Workplaces USA list and by the Kansas City Business Journal as a 2020 Best Places to Work honoree.
Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, and other paid leaves vary based on work location.
APPLY HERE
by Kay Tay | Jul 7, 2023 | Uncategorized
SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
As an Enablement Content Specialist, you’ll work with a collaborative, cross-functional team of people across our Marketplace Services organization. Working dynamically with key players on the Client and Customer Experience teams, you’ll craft user guides, help center articles, urgent updates, and internal communications all with the goal of making sure our clients have the resources and information they need to utilize and optimize their relationship with our product. With one hand in technical writing, and another with a firm grasp of user legibility, this role strides the in-between of understanding (and explaining) how the machinery of our product works, while being able to translate that for a multitude of internal and external audiences.
What you’ll do
- Create, curate and publish learning content that effectively educates and empowers our fans, rightsholders, and SeatGeek team to use our products and tools successfully
- Ongoing management of SeatGeek learning and self-service systems including access, organization, versioning, styling etc.
- Collaborate with internal teams globally at SeatGeek to identify learning content needs and respond to those with resources that meet the business need.
- Change management of existing learning content that reflects continual product and process changes. Ensure content is updated, accurate, consistent, and relevant.
- Contribute to business improvement initiatives and projects that support successful outcomes for Marketplace Operations
What you have
- 3+ years experience with creating learning content and platform documentation in an enterprise SaaS environment
- The ability to project manage your tasks including prioritization, communication, scheduling, and organization
- Experience with implementing new learning content that supports increased effectiveness of our stakeholders
- Exceptional written communication skills in English, with a strong ability to communicate context, application, and relevant details clearly and concisely
- Strong collaboration skills, plus an eagerness to learn new products and work closely with product & engineering teams
- Fluency in Salesforce, Confluence, Google Suite, Zoom Meetings, and Asana are a plus
Perks
- Equity stake
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- A WFH stipend to support your home office setup
- Flexible PTO
- Up to 16 weeks of paid family leave
- 401(k) matching program
- Health, vision, dental, and life insurance
- Annual subscriptions to Headspace, Ginger.io, and One Medical
- $120 a month to spend on tickets to live events
- Annual subscription to Spotify, Apple Music, or Amazon music
The salary range for this role is $45,000-$70,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
APPLY HERE
by Kay Tay | Jul 7, 2023 | Uncategorized
Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more.
With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers.
In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.
About the Role:
The Jr. Provider Success Associate will focus on supporting and engaging with the Hims & Hers provider community to help ensure their short and long term success on the Hims & Hers platform. They deliver world-class support to the provider network, understand the most pressing challenges facing them, and develop solutions to improve and enhance provider experience. Provider Success Associates are creative, dedicated, motivated, and love solving problems. This role will work closely with Supply Operations Leadership.
Work Schedule: This role’s schedule is for Thursday through Monday workdays, operating largely autonomously on Saturday and Sunday.
You Will:
- Deliver premier provider support by answering questions via email, analyzing and resolving platform access issues, and leading initiatives to address complex provider challenges.
- Work cross-functionally with the Operations, Product, Customer Service, and Medical Affairs teams to provide recommendations and streamline provider experience processes in a fast paced environment.
- Partner with PSA team members to collaborate on complex issues, then share and scale learnings across the team and organization.
- Manage provider communication content, training, and internal resources in order to improve efficiency, compliance, and clarity for all parties.
- Identify trends and common issues impacting providers, acting quickly on urgent issues and developing long term solutions to address them.
- Develop and promote processes to facilitate streamlined work for the team and cross-functional partnerships.
- Operate autonomously to own and manage provider support operations over the weekend, understanding when leadership escalation is necessary.
- Be an extraordinary team member: low ego, high humility, and goal oriented.
You Have:
- 3-5 years of work experience in customer support, community management, or operations
- Exceptional communication skills, both written & verbal: confidently and clearly know what, when, and how to get a message across
- Self-starter aptitude and ability to work independently: at ease working in a fast-paced environment, handling multiple projects and managing competing priorities
- Technologically-savvy and able to learn new platforms quickly
- Tremendous attention to detail
-
Our Benefits (there are more but here are some highlights):
- Employee Stock Purchase Program
- An inclusive culture where we are always looking for improvement and cherish your input
- Great compensation package, including equity
- Unlimited PTO (10 holidays off), Mental Health days (1 day off per quarter)
- Generous Parental Leave
- High-coverage medical, dental & vision
- Mental health & wellness benefits
- Offsite team retreats
- Access to Amazon HIMS Store to order any additional equipment to ensure you have the gear you need
- Employee discounts on hims & hers & Apostrophe online products, and at the Apple Store
- $75 monthly connectivity stipend (phone/internet)
- 401k Match
We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.
Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
Outlined below is a reasonable estimate of H&H’s compensation range for this role.
H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.
The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.
Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!
An estimate of the current salary range for US-based employees is
$55,000—$75,000 USD
APPLY HERE
by Kay Tay | Jul 7, 2023 | Uncategorized
Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.
The Role
Provide timely and accurate processing of orders in both the Local & National space. Builds strong relationships with all aspects of the sales and delivery process all the way through to billing. Order Entry is involved with the development and roll out of new systems and products with partnering with Business Process Innovation (BPI) & Product teams.
The Main Responsibilities
- Take orders by various means and ensure orders are keyed as well as execute quotes for customer signature, work on switches, orders for Local Exchange Carriers (LECs), Incumbent Local Exchange Carriers (ILECs) and Competitive Local Exchange Carriers (CLECs).
- Coordination of Service Delivery functions and communication of order status
- Create architecture confirmation document
- Occasionally handles escalations for special ordering requests and expedited order request
- Work with sales, provisioning, billing and operations to reconcile order status on less complex products/services while getting assistance from more experienced team members
- Partner with Sales, BPI, Sales Engineers, Provisioning, Account Management and product to resolve ordering issues for unique customer solutions
- Respond to Sales Team inquiries
- Validate contractual information and other key customer information
- Other duties as assigned
- Develop and maintain close working relationships with sales/CCMs, understand upstream and downstream implications and dependencies, ensuring orders are keyed timely and accurately.
- Utilize critical thinking skills to evaluate information provided in the order package, determine most efficient, yet accurate way to translate the information into ordering systems to ensure accurate product and technical information, required notes and accurate billing
- Exhibit continuous learning and development by improving job skills through on the job training and available learning pathways
- Support Order processes and procedures of Lumen to key orders into the appropriate Order Entry System through to billing
- Stay on top of all new product, system/tools and process changes as they are rolled out.
What We Look For in a Candidate
Minimum:
- High School diploma, GED or equivalent education and experience
- 1+ years of related experience
- Customer service, problem solving and analytical skills
- Verbal, written and interpersonal communication skills
- Collaboration skills and use a team approach to accomplishing work
- Self-starter
- Ability to multi-task
- Computer and keyboarding skills
- Experience using Computer Systems and Windows-based applications including word processor, spreadsheet
Preferred:
- Understanding technical products and service
- Knowledge of order process and technical side of the provisioning process
- Telecom experience
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
#ibm #sd
Requisition #: 328295
When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
Salary Range
Salary Min :
36450
Salary Max :
81000
APPLY HERE
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