by Kay Tay | Jul 7, 2023 | Uncategorized
For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.
PSCU is a proud recipient of the 2023 Gallup Exceptional Workplace Award and has been named to the Forbes list of America’s Best Midsize Employers 2023! These recognitions reflect the strength of our culture and core values, which help PSCU grow, evolve and foster a highly engaged workforce.
If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”
This application is the first step in seizing your moment.
The Lead Benefits Analyst will assist with the strategic development and positioning of benefits and well-being so they are an integral part of PSCU’s total rewards offerings and contribute to the attraction, engagement and retention of employees. Provide direction to team members and coordinate with insurance providers and third-party administrators in the daily administration of employee benefits to include medical, prescription, dental, vision, life, disability, health savings accounts, flexible spending accounts, COBRA, and retirement programs as well as leave of absence administration. Responsible for timely and accurate completion of compliance activities and audits. Assign tasks, oversee project and task progress, and offer coaching and guidance to team members. Identify and implement process enhancements to provide superior customer experience, output high productivity, and reduce waste and redundancy.
Role Responsibilities
- Under direction of total rewards leadership, perform data and cost analysis to evaluate benefit offerings, leave of absence strategies, and well-being strategies and make recommendations.
- Oversee the implementation of benefit, leave of absence, and well-being programs in partnership with external vendors and brokers and internal HR, systems, and legal teams.
- Maintain knowledge of benefit, leave of absence, and well-being practices and trends; ensure scalability of service through the establishment and maintenance of knowledge base in assigned areas of responsibility.
- Meet regularly with leaders and team members to ensure leave of absence practices meet the needs of employees and the business.
- Create a variety of written documentation and materials for communication to employees and leaders and draft new or updated policies and any coordinated documentation for the Employee Handbook and other purposes.
- Oversee and review all program materials, website content, and mobile application content to ensure it is accurate, detailed, and further advances employee knowledge and understanding.
- Manage all program communication and education materials to ensure information and training is provided on a regular cadence and meets employee and leadership needs
- Provide guidance and mentorship to team members and ensure tasks are assigned and SLAs are met on time and with high levels of service.
- Research and resolve complex benefits, leave of absence, and vendor issues.
- Perform other duties as assigned.
Role Requirements
- Bachelor’s degree in Human Resources, Business Administration, Psychology or a related field or equivalent combination of education and experience required.
- Relevant certification (CEBS, CBP, SHRM-CP, PHR) preferred.
- Seven (7) years of experience in benefits administration with at least three (3) years focusing on plan design, compliance, and benefits vendor management required.
- Experience with leave of absence administration required.
- Experience performing data analyses and leading projects or business initiatives required.
- Experience working within a Human Capital Management (HCM) or Human Resources Information System (HRIS) preferred.
- Workday HCM experience preferred.
Knowledge, Skills, & Abilities
- Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust, and Diversity, Equity, & Inclusion
- In-depth knowledge of benefits regulations, including COBRA, HIPAA, ERISA, ACA, Section 125 and other applicable laws
- In-depth knowledge of federal and state leave laws, including FMLA, ADAAA, and other applicable regulations
- Strong leadership skills with ability to handle sensitive issues in a confidential and professional manner
- Effective interpersonal skills with ability to collaborate with employees at all levels of the organization and build and maintain relationships with vendors and consultants
- Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven recommendations
- Ability to communicate effectively in both verbal and written formats and give presentations using various audiovisual support aids
- Ability to balance multiple projects, work in fast-paced environment, and meet deadlines
- Ability to exercise initiative, display detail orientation, and focus on complex and repetitive tasks
- Ability to exercise discretion and independent judgment in making decisions
- Proficiency in word processing and spreadsheet computer software applications
Pay Equity
PSCU is committed to pay equity and a competitive benefits package. The hiring amount for this position based on relevant experience and internal equity; the pay range is:$68,600.00
to$116,500.00
*Note: The amount shown is based on full time annual salary and would be prorated based on role.
In addition this position is eligible for an incentive plan, based on performance.
Benefits
At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.
Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.
PSCU offers:
- Beautiful, state-of-the-art campus
- Endless opportunities for advancement
- Competitive wages
- Generous paid time off and paid holidays
Our benefits package includes:
- Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
- Dental and Vision
- Basic and Optional Life Insurance
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Legal Plan
- Pet Insurance
- Adoption Assistance Plan
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Mental health and Well-being: Virtual mental health support and resources
- Tuition Reimbursement
- Wellness program
- Back-up child care program
- Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
APPLY HERE
by Kay Tay | Jul 7, 2023 | Uncategorized
For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.
PSCU is a proud recipient of the 2023 Gallup Exceptional Workplace Award and has been named to the Forbes list of America’s Best Midsize Employers 2023! These recognitions reflect the strength of our culture and core values, which help PSCU grow, evolve and foster a highly engaged workforce.
If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”
This application is the first step in seizing your moment.
This position creates learning experiences that embody the best of adult learning strategies for PSCU, our financial institutions, and their account holders. Complete complex design projects and lead instructional design initiatives through the application of best practices in blended learning. Understand client needs and wants, and fit solutions into existing infrastructure and surrounding landscape.
Role Responsibilities
- Design and develop technical and soft skill learning solutions based on learner needs to achieve desired learning outcomes.
- Create online learning materials using authoring and content management tools, such as Articulate 360 and Camtasia.
- Create instructor-led and on-the-job training materials using Microsoft Office products.
- Establish and communicate education requirements and learner-friendly elements for company products and solutions.
- Serve as project manager for instructional design efforts.
- Collaborate with key project stakeholders to deliver optimal learning solutions.
- Gather, assimilate, and dispense instructional design/training project information through a partnership with internal stakeholders and L&OD staff.
- Ensure a high standard of instructional integrity is maintained throughout the development of learning projects.
- Conduct Train-the-Trainer sessions for new instructor-led classes.
- Advise internal stakeholders and L&OD staff on instructional rationale.
- Assist in the creation and maintenance of departmental Standard Operating Procedures.
- Perform other duties as assigned.
Role Requirements
- Bachelor’s Degree in Education, Adult Learning, Instructional Technology, User Experience Design, Interaction Design, or Business Management, or equivalent combination of education and experience required.
- Experience translating written content into visual descriptions, graphics, and simulations required.
- Experience writing storyboards and scripts for use in eLearning required.
- Three (3) years of training and development experience, including needs analysis, task analysis, scenario-based program development, training delivery, and performance consulting preferred.
- Experience in the financial industry preferred.
Knowledge, Skills, & Abilities
- Demonstrate behaviors based on PSCU values: Excellence, Innovation, Leadership, Passion, Trust, and Diversity, Equity, & Inclusion
- Knowledge of instructional design best practices, such as needs assessment, analysis, behavioral objectives, and competencies
- Teaching skills via traditional classroom training, virtual training, and eLearning; Understanding of adult learning principles; ability to learn new technology and apply it to business needs
- Professional verbal and written communication skills, with the ability to clearly articulate thoughts and ideas
- Ability to work effectively with remote teams
- Organizational skills with the ability to manage multiple tasks and projects at one time and meet deadlines
- Strong customer service skills with the ability to interact professionally and effectively with stakeholders from all departments within and outside the company
- Analytical and interpretation skills
- An understanding of, or ability to learn, the financial services industry, payments industry, and credit union Industry
- Ability to design effective performance measurement and evaluation strategies
- Decision-making skills with the ability to investigate and weigh alternatives and select a course of action that provides the greatest benefit to the organization
- Creative thinking skills with the ability to ask the needed big-picture questions that lead to process and team improvements
- Time management skills with the ability to prioritize and schedule daily activities for efficiency
- Problem-solving skills with the ability to look for root causes and implementable, workable solutions
- Personal computer experience should include working with Microsoft Word, Excel, PowerPoint, and Outlook at an intermediate level
- Ability to “think on their feet” and tailor design and delivery of classroom learning as needed
- Must have a track record of producing accurate work, demonstrates attention to detail, and reflects well on the organization
- Ability to travel as needed to successfully perform position responsibilities
Pay Equity
PSCU is committed to pay equity and a competitive benefits package. The hiring amount for this position based on relevant experience and internal equity; the pay range is:$56,600.00
to$93,400.00
*Note: The amount shown is based on full time annual salary and would be prorated based on role.
In addition this position is eligible for an incentive plan, based on performance.
Benefits
At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.
Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.
PSCU offers:
- Beautiful, state-of-the-art campus
- Endless opportunities for advancement
- Competitive wages
- Generous paid time off and paid holidays
Our benefits package includes:
- Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services
- Dental and Vision
- Basic and Optional Life Insurance
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Legal Plan
- Pet Insurance
- Adoption Assistance Plan
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Mental health and Well-being: Virtual mental health support and resources
- Tuition Reimbursement
- Wellness program
- Back-up child care program
- Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions
APPLY HERE
by Kay Tay | Jul 6, 2023 | Uncategorized
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
The Proposal Coordinator supports the development of responses to customer RFx (Information, Proposals, Qualifications) documents and proactive proposals independently and in support of other proposal team members. The position coordinates all components of responses to commercial and public sector requests, helps write new content, and assembles all documents needed to complete the proposal. Other responsibilities include participating in win strategy discussions, writing section narratives, editing the document and ensuring that submissions meet response requirements and guidelines.
You may also assist Proposal Managers with development of more complex, multi-solution proposals, including understanding and articulating win themes and Iron Mountain’s value proposition. For assigned solutions, lead proposals in line with defined processes and best practices, identifying appropriate content and content gaps and ensuring the timely submission of accurate, compliant responses. A key responsibility will be helping to dissect completed proposals for new and revised content that can be added to the content management platform.
Fluency in French or Spanish is a plus.
Key Responsibilities
- Manage the complete lifecycle of multiple, concurrent proposals in line with defined processes and best practices, ensuring documents are customer-focused and articulate value. Provide direction and support to the sales lead throughout the proposal process.
- Provide timely, professional and customer-centric responses using tools including a content management system, intranet and cloud-based resources.
- Collaborate with Proposal Managers and leadership to successfully establish priorities and execute deadlines using proposal schedules, status calls and other resources.
- Coordinate formatting, graphics, editing and other document management activities throughout the proposal process. Ensure documents adhere to corporate brand, customer requirements, formatting and quality standards.
- Communicate with designated subject matter experts to understand complex solutions and write non-standard responses to RFP questions. Maintain professional working relationships with SMEs in identified function groups such as HR, Marketing, Legal, IT, Security, Operations and other key stakeholders.
- Consolidate input from a variety of contributors into the required format. Influence team members to meet assignment obligations without direct authority.
- Participate in draft reviews and provide guidance related to clarity, completeness, compliance and alignment with solution, win strategy and evaluation criteria.
- Serve as backup to the Proposal Manager when he/she is not available to lead status calls or answer questions.
- Contribute new and updating existing regional content to the proposal library. This includes Q&A pairs, commonly used documents and graphics.
- Close out final proposals in Salesforce.com and team shared drive. Track submitted proposal to final win/loss determination.
Required Knowledge, Skills and Experience
- College degree in journalism, communications, marketing or similar field
- Minimum two years of experience coordinating proposals for the public sector and/or commercial markets
- Ability to prioritize and multitask within a fast-paced, challenging and deadline-driven environment
- Excellent writing, editing and proofreading skills and familiarity with style rules (AP Stylebook, Oxford Style Manual)
- Organizational skills and attention to detail required
- Fluency in English required, fluency in French or Spanish is a plus
- Proficiency in MS Office, Google Suite, Adobe Acrobat and similar platforms
- Experience with content management systems and proposal libraries preferred
- APMP certification is a plus
Reasonably expected salary range: $62,300.00 – $77,900.00
Category: Sales Operations Group
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
APPLY HERE
by Kay Tay | Jul 6, 2023 | Uncategorized
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
The Proposal Coordinator supports the development of responses to customer RFx (Information, Proposals, Qualifications) documents and proactive proposals independently and in support of other proposal team members. The position coordinates all components of responses to commercial and public sector requests, helps write new content, and assembles all documents needed to complete the proposal. Other responsibilities include participating in win strategy discussions, writing section narratives, editing the document and ensuring that submissions meet response requirements and guidelines.
You may also assist Proposal Managers with development of more complex, multi-solution proposals, including understanding and articulating win themes and Iron Mountain’s value proposition. For assigned solutions, lead proposals in line with defined processes and best practices, identifying appropriate content and content gaps and ensuring the timely submission of accurate, compliant responses. A key responsibility will be helping to dissect completed proposals for new and revised content that can be added to the content management platform.
Fluency in French or Spanish is a plus.
Key Responsibilities
- Manage the complete lifecycle of multiple, concurrent proposals in line with defined processes and best practices, ensuring documents are customer-focused and articulate value. Provide direction and support to the sales lead throughout the proposal process.
- Provide timely, professional and customer-centric responses using tools including a content management system, intranet and cloud-based resources.
- Collaborate with Proposal Managers and leadership to successfully establish priorities and execute deadlines using proposal schedules, status calls and other resources.
- Coordinate formatting, graphics, editing and other document management activities throughout the proposal process. Ensure documents adhere to corporate brand, customer requirements, formatting and quality standards.
- Communicate with designated subject matter experts to understand complex solutions and write non-standard responses to RFP questions. Maintain professional working relationships with SMEs in identified function groups such as HR, Marketing, Legal, IT, Security, Operations and other key stakeholders.
- Consolidate input from a variety of contributors into the required format. Influence team members to meet assignment obligations without direct authority.
- Participate in draft reviews and provide guidance related to clarity, completeness, compliance and alignment with solution, win strategy and evaluation criteria.
- Serve as backup to the Proposal Manager when he/she is not available to lead status calls or answer questions.
- Contribute new and updating existing regional content to the proposal library. This includes Q&A pairs, commonly used documents and graphics.
- Close out final proposals in Salesforce.com and team shared drive. Track submitted proposal to final win/loss determination.
Required Knowledge, Skills and Experience
- College degree in journalism, communications, marketing or similar field
- Minimum two years of experience coordinating proposals for the public sector and/or commercial markets
- Ability to prioritize and multitask within a fast-paced, challenging and deadline-driven environment
- Excellent writing, editing and proofreading skills and familiarity with style rules (AP Stylebook, Oxford Style Manual)
- Organizational skills and attention to detail required
- Fluency in English required, fluency in French or Spanish is a plus
- Proficiency in MS Office, Google Suite, Adobe Acrobat and similar platforms
- Experience with content management systems and proposal libraries preferred
- APMP certification is a plus
Reasonably expected salary range: $62,300.00 – $77,900.00
Category: Sales Operations Group
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
APPLY HERE
by Kay Tay | Jul 6, 2023 | Uncategorized
At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU.
The Proposal Coordinator supports the development of responses to customer RFx (Information, Proposals, Qualifications) documents and proactive proposals independently and in support of other proposal team members. The position coordinates all components of responses to commercial and public sector requests, helps write new content, and assembles all documents needed to complete the proposal. Other responsibilities include participating in win strategy discussions, writing section narratives, editing the document and ensuring that submissions meet response requirements and guidelines.
You may also assist Proposal Managers with development of more complex, multi-solution proposals, including understanding and articulating win themes and Iron Mountain’s value proposition. For assigned solutions, lead proposals in line with defined processes and best practices, identifying appropriate content and content gaps and ensuring the timely submission of accurate, compliant responses. A key responsibility will be helping to dissect completed proposals for new and revised content that can be added to the content management platform.
Fluency in French or Spanish is a plus.
Key Responsibilities
- Manage the complete lifecycle of multiple, concurrent proposals in line with defined processes and best practices, ensuring documents are customer-focused and articulate value. Provide direction and support to the sales lead throughout the proposal process.
- Provide timely, professional and customer-centric responses using tools including a content management system, intranet and cloud-based resources.
- Collaborate with Proposal Managers and leadership to successfully establish priorities and execute deadlines using proposal schedules, status calls and other resources.
- Coordinate formatting, graphics, editing and other document management activities throughout the proposal process. Ensure documents adhere to corporate brand, customer requirements, formatting and quality standards.
- Communicate with designated subject matter experts to understand complex solutions and write non-standard responses to RFP questions. Maintain professional working relationships with SMEs in identified function groups such as HR, Marketing, Legal, IT, Security, Operations and other key stakeholders.
- Consolidate input from a variety of contributors into the required format. Influence team members to meet assignment obligations without direct authority.
- Participate in draft reviews and provide guidance related to clarity, completeness, compliance and alignment with solution, win strategy and evaluation criteria.
- Serve as backup to the Proposal Manager when he/she is not available to lead status calls or answer questions.
- Contribute new and updating existing regional content to the proposal library. This includes Q&A pairs, commonly used documents and graphics.
- Close out final proposals in Salesforce.com and team shared drive. Track submitted proposal to final win/loss determination.
Required Knowledge, Skills and Experience
- College degree in journalism, communications, marketing or similar field
- Minimum two years of experience coordinating proposals for the public sector and/or commercial markets
- Ability to prioritize and multitask within a fast-paced, challenging and deadline-driven environment
- Excellent writing, editing and proofreading skills and familiarity with style rules (AP Stylebook, Oxford Style Manual)
- Organizational skills and attention to detail required
- Fluency in English required, fluency in French or Spanish is a plus
- Proficiency in MS Office, Google Suite, Adobe Acrobat and similar platforms
- Experience with content management systems and proposal libraries preferred
- APMP certification is a plus
Reasonably expected salary range: $62,300.00 – $77,900.00
Category: Sales Operations Group
Iron Mountain Incorporated, founded in 1951, is the global leader for storage and information management services. Trusted by more than 225,000 organizations around the world in approximately 50 countries, Iron Mountain stores and protects billions of valued assets, including critical business information, highly sensitive data, and cultural and historical artifacts.
Providing solutions that include information management, digital transformation, secure storage, secure destruction, as well as data centers, cloud services, and art storage and logistics, Iron Mountain helps customers lower cost and risk, comply with regulations, recover from disaster, and enable a digital way of working.
APPLY HERE
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