Email Marketing Manager [Part-Time Contract]

Foursquare is the leading independent location technology and data cloud platform, dedicated to building meaningful bridges between digital spaces and physical places. Our proprietary technology unlocks the most accurate, trustworthy location data in the world, empowering businesses to answer key questions, uncover hidden insights, improve customer experiences, and achieve better business outcomes. A pioneer of the geo-location space, Foursquare’s location tech stack is being utilized by our mobile apps CityGuide and Swarm, as well as the world’s largest enterprises and most recognizable brands, like Amazon, Microsoft, Samsung, Spotify, Uber, Airbnb and others.

Foursquare’s flexible building blocks include technology to maximize marketing impact and drive incremental real-world engagement (Attribution, Audience, Proximity, SDK); data to deeply understand points of interest and real-world behavior patterns (Places and Visits), and tools to conduct advanced analysis, data enrichment, unification and visualization (Studio).

The Role:

Email Marketing Manager l CRM  // Consultant 20 hours. Seeking candidates that have a ‘startup’ mentality and experience.  

In this role you will create a true strategic plan for Foursquare’s email marketing efforts to build a calendar/cadence for ad hoc email, onboarding communications and flows, and more.  Working closely with the operations team (Marketing ops/Marketo lead, Demand Gen, Product Growth and PMM) this person will ensure that campaigns.

In this role, you’ll:

  • Develop / improve upon existing customer segments.
  • Manage and build email marketing strategy based on lifecycle stage, persona, product awareness and other factors.
  • Identify areas of opportunity – use email selectively to build funnel progression.
  • Use email to support / work in conjunction with in-market campaigns.  
  • Evaluate email performance, build upon successes and share them with the team.
  • Test CTA’s headlines and templates often – with a goal of building / sharing a best practice approach to email creation.  Develop documentation and road maps for processes, A/B tests, and promotions that succeed through email.
  • Increase email subscribers/mailable contacts.
  • Email copy development.

What you’ll need:

  • B2B Tech Background / Startup experience, preferably with experience in both enterprise sales and PLG growth.
  • Copywriting experience / skillset.
  • Experience marketing to a technical audience / SaaS product.
  • Analytical with a strong attention to detail.
  • Ability to operate independently and effectively to manage multiple projects and deadlines.
  • Experience in Marketo, Knak, Salesforce.
  • Experience working in a project management tool such as Canva, JIRA, Workfront, etc
  • Digital media awareness.  
  • Your own unique talents! If you don’t meet 100% of the qualifications outlined above, we encourage and welcome you to still apply!

At Foursquare, we are committed to providing competitive pay and benefits that are in line with industry and market standards.  Actual compensation packages are based on a wide array of factors unique to each candidate including but not limited to skill set, years & depth of experience, and specific office location.

The hourly compensation range is $60-$65/hour, however actual salaries can vary based on a candidate’s qualifications, skills and competencies, as well as location. 

APPLY HERE

Customer Experience Specialist [Part- Time, Seasonal]

*Current states eligible for hire:

Alabama, Arizona, Arkansas, Colorado , Washington, D.C., Florida, Georgia, Hawaii, Idaho, Indiana, Maryland, Montana, New Hampshire, New Jersey, New York, North Carolina, Oregon, Texas, Utah, West Virginia, Wisconsin

At quip, we design and deliver delightful products and services that keep your mouth healthy.

The ideal candidate will ensure our customers and community receive the highest quality support and customer experience. You will become an expert on our product offerings and subscription models to provide expert advice and troubleshooting to our customers via email and chat.  You will also master internal customer experience and CRM tools and ensure the voice of our customers is heard. You must be passionate about hanging the healthcare experience and making it a differentiator for quip.

Hourly Rate: $16.00 

Location: Remote*

Weekly Commitment: 30 hours per week

Seasonal Contract Terms: 10/16/2023 – 1/12/2024**

*Current states eligible for hire:

Alabama, Arizona, Arkansas, Colorado , Washington, D.C., Florida, Georgia, Hawaii, Idaho, Indiana, Maryland, Montana, New Hampshire, New Jersey, New York, North Carolina, Oregon, Texas, Utah, West Virginia, Wisconsin

**At the end of the seasonal time frame (maximum 90 days), pending individual performance and company needs, candidates may be offered the opportunity to join quip full-time.

RESPONSIBILITIES

  • Effectively respond to customer inquiries via email and chat to ensure that all customers have a unique and memorable experience at every touchpoint with the brand.
  • Ensure you are always up to date on huddle topics, training resources, product updates, changes in SOPs, etc.
  • Consistently maintain productivity and quality expectations by reaching daily case solve goals and following operational SOPs.
  • Maintain expert-level knowledge of all quip processes and procedures.
  • Attend all required meetings and training sessions.

REQUIREMENTS

  • 1+ years of customer care or support experience
  • Prior experience providing customer service in an eCommerce business is a plus 
  • Familiarity with customer service tools (Zendesk, Salesforce, Dialpad, etc) 
  • Flexible for weekend and holiday shifts along with 30-40 hour workweeks, dependent upon business need
  • Strong people skills — you are friendly, empathetic, and a good listener and you’re invigorated by constant personal interaction
  • Strong passion for customer happiness, retention, and service quality
  • Organized and diligent in following up on action items, cataloging issues, and contributing to program initiatives 

BENEFITS

  • You’ll be working in a high energy environment, helping us make oral care simple and effective!
  • Remote work. You can work wherever you want – (just as long as there is strong wifi)! 
  • Get to know, work alongside, and grow with a group of passionate employees
  • The opportunity to help us make oral care more simple, effective and accessible!

About quip

quip is a modern oral health company launched in 2015 that provides thoughtfully designed personal oral care products and professional dental care services through a digital platform that makes oral care more simple, accessible, and enjoyable. The current personal care offerings include a wide selection of American Dental Association accepted (ADA seal) adult and kid electric toothbrushes, smart brushes, refillable floss pick and string, refillable mouthwash and gum, all kept fresh with a refill delivery service. quip’s professional platform, which is behind quip Aligners and quipcare, is part of the company’s future vision to connect personal care, oral health monitoring and professional care in one digital oral care companion app that helps access and manage all your oral care needs and guide and incentivize good oral health habits.

APPLY HERE

Customer Operations Licensing Associate, Part Time

FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier mobile gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across sports betting, iGaming, horse racing, advance-deposit wagering, daily fantasy sports. In addition, FanDuel Group operates FanDuel TV its broadly distributed linear cable television and leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states with approximately 17 million customers and 25 retail locations. The company is based in New York with offices in Los Angeles, Atlanta and Jersey City, as well as in Canada, Scotland, Ireland, Portugal, Romania and Australia. FanDuel Group is a subsidiary of Flutter Entertainment plc, (LON: FLTR) the world’s largest sports betting and gaming operator with a portfolio of globally recognized brands.

There are more ways to win, here at FanDuel. We’re willing to bet on it. 

THE ROSTER…

At FanDuel Group, we give fans a new and innovative way to interact with their favorite games, sports, and teams. We’re dedicated to building a winning team and we pride ourselves on being able to make every moment mean more, especially when it comes to your career. So, what does “winning” look like at FanDuel? It’s recognition for your hard-earned results, a culture that brings out your best work—and a roster full of talented coworkers. Make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From creative professionals to cutting-edge technology innovators, FanDuel offers a wide range of career opportunities, best-in-class benefits, and the tools to explore and grow into your best self. At FanDuel, our principle of “We Are One Team” runs through all our offices across the globe, and you can expect to be a part of an exciting company with many opportunities to grow and be successful.

WHO WE ARE…

FanDuel Group is an innovative sports-tech entertainment company that is changing the way consumers engage with their favorite sports, teams, and leagues. The premier gaming destination in the United States, FanDuel Group consists of a portfolio of leading brands across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and TV/media.

FanDuel Group has a presence across all 50 states with approximately 17 million customers and nearly 30 retail locations. The company is based in New York with offices in California, New Jersey, Florida, Oregon, Georgia, Portugal, Romania and Scotland.

Its network FanDuel TV and FanDuel+ are broadly distributed on linear cable television and through its relationships with leading direct-to-consumer OTT platforms.

FanDuel Group is a subsidiary of Flutter Entertainment plc, the world’s largest sports betting and gaming operator with a portfolio of globally recognized brands and a constituent of the FTSE 100 index of the London Stock Exchange.

THE POSITION: 
Our roster has an opening with your name on it

The Customer Operations Licensing Associate (Part Time) will contribute to customer operations licensing efforts to ensure our employees are meeting all legal, regulatory, and compliance regulations and licensing standards to obtain and renew their gaming license for FanDuel. The Operations Licensing Associate will assist with a variety of duties as determined by FanDuel Training Team, Compliance team and the Customer Operations Licensing Administrator to include by not limited to the following:

THE GAME PLAN:
Everyone on our team has a part to play

  • Collaborate with other departments and managers including Human Resources and Compliance.
  • Assist with requests from state gaming regulators and internal teams relating to regulatory compliance processes, procedures, and policies.
  • Review State applications for filing with State Regulators
  • Gather and verify documentation and information pertaining to state licensing requirements
  • Record and track application status for the CS Department
  • Enter data and maintain all licensing databases for reporting purposes
  • Participate in periodic departmental and/or other compliance meetings
  • Perform a variety of tasks and other duties as assigned for FanDuel CS Licensing

THE STATS:
What we’re looking for in our next teammate

  • Commitment to teamwork
  • Highly organized individual with strong attention-to-detail
  • Excellent written communication
  • Ability to work in a fast-paced, while practicing sound judgment
  • Ability to work independently
  • Ability to think critically and communicate clearly and efficiently, both orally and via email
  • Proficient with Microsoft Word, Excel, and G-suite
  • Flexible work schedule (may include early starts, late nights, and/or weekends)

PLAYER CONTRACT:
We treat our team right

  • From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give. Competitive compensation is just the beginning. As part of our team, you can expect:
    An exciting and fun environment committed to driving real growth
  • Opportunities to build really cool products that fans love
  • Mentorship and professional development resources to help you refine your game
  • Flexible vacation allowance to let you refuel
  • Hall of Fame benefit programs and platforms

The applicable hourly range for this position is $16.35 to $22.12 which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may also be eligible for short-term or long-term incentive compensation.

APPLY HERE

Social Media Coordinator

Alma is seeking a Social Media Coordinator to join our growing Content Marketing team.

This position will report to our Social Media Manager and you’ll work in tandem to maintain Alma’s organic social presence. Your work will focus particularly on maintaining the social editorial calendar and monitoring community inboxes.

This role will help innovate Alma’s growing social media program and will partner with our Video Marketing and Customer Experience teams. You will play a key role in increasing Alma’s ability to share human stories and connect people who are in search of affordable high quality mental health care.

What you’ll do:

  • Partner with the Social Media Manager and Video Producer to conduct Alma provider and influencer outreach.
  • Partner with the Social Media Manager to identify influencers and/or content creators who align with Alma’s brand. 
  • Ensure that social calendars are up to date utilizing Asana’s calendar tools.
  • Community management, from replying to DMs and comments across all platforms, and escalating to the Social Media Manager and our Customer Experience team. 
  • Stay up-to-date with industry news and trends, monitoring the competitive landscape, and sharing insights.

Who you are:

  • You have 1-3 years of experience as a user on at least three of these five platforms: Instagram, Twitter, LinkedIn, Pinterest, TikTok, and Facebook. 
  • You are capable of juggling many conversations at once, synthesizing complex information across multiple channels.
  • You are able to remain calm under pressure when communicating internally and externally, you encourage partnership and are a settling influence in a crisis. 
  • You are curious and inquisitive when encountering new information, and comfortable with both successes and failures as opportunities for continuous self-improvement.
  • You are passionate about Alma’s mission to simplify access to high-quality, affordable mental health care.

Benefits:

  • We’re a remote-first company 
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
  • 401k plan (Roth and traditional)
  • Free Alma platform access 
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend to power your wifi, lunches, coffee, etc 
  • Pet discount program through United Pet Care 
  • Financial perks and rewards through BenefitHub
  • Free EAP access through LifeWorks 
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans 
  • 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Flexible PTO

Salary Band: $65,000 – $80,000

APPLY HERE

Staff Writer, Philadelphia Eagles

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams and leagues that captivate their attention. We serve a multi-faceted audience that craves a richer connection and understanding with immersive storytelling and a like-minded community of fans. Founded in 2016 and with major operational hubs in San Francisco, Los Angeles, London and Melbourne, we empower a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States, Canada and the UK. Our newsroom has produced thousands of in-depth reports along with more than 120 podcasts and other forms of premium content. Put simply, The Athletic is at the center of a sports fan’s universe.

About the Role

The Athletic is looking for an energetic, motivated reporter to cover the Philadelphia Eagles, who is interested in telling unique and differentiating stories to an audience that appreciates quality above all else, as well as keeping that audience informed of all the news on the beat. 

This role can be remote for candidates in the US or Canada.

Responsibilities

  • Excellent news sense, along with strong sources to break or advance the news.
  • A sharp, analytical mind able to analyze a situation and add perspective.
  • Attention to detail; must be meticulous and thorough when sourcing stories.
  • Ability to tell rich, ambitious, features through deep reporting and access that takes readers beyond the superficial storylines.
  • Ability to work on a number of projects at the same time, balancing long-term projects with the need to deliver stories on a regular basis.
  • Ability to write quick news stories and provide analysis for a variety of platforms, including live journalism
  • Creative and innovative approach to story ideation and formats.
  • Unique and strong voice that can stand out from competitors.
  • Must have the ability to work collaboratively with colleagues and share information.
  • Desire to connect with the audience by interacting with our community section and also holding live rooms, as appropriate.
  • Interest in internal metrics that can help educate what subscribers desire.

Requirements

  • Minimum 4+ years of relevant experience at a media company.
  • Thorough knowledge of the National Football League.
  • Thorough knowledge of the journalistic process.
  • Interest in other journalistic platforms, including podcasting, a plus.
  • This position is based in the Philadelphia metropolitan area.

The annual base salary range for this role is $85,000.00 – $115,000.00 USD. The total compensation offered for this position may vary based on factors such as education, experience, skills, and location. It may also include non-cash rewards and benefits. The base salary range is subject to change and may be modified in the future.

The Athletic offers unique perks and benefits to all full-time employees based on their country of residence. Our comprehensive US benefits package includes: 

– Highly competitive, employer-contributed medical, dental, vision, basic life and disability insurance plans.

– Savings accounts for medical, wellness, and childcare expenses.

– 401k retirement savings plan and employer match.

– Paid time off including paid sick leave, 11 paid holidays, up to 20 days of accrued paid time off, and up to 20 weeks of Paid Parental Leave.

For international candidates: Our global benefits packages offer similar benefits and perks, competitive to the local market.

APPLY HERE