by Kay Tay | Oct 10, 2023 | Uncategorized
**Please include a cover letter with your resume together in one document when applying**
About UpToDate:
For over 30 years, UpToDate has been a global resource for medical professionals and patients, providing trusted answers to clinical questions based on the latest evidence and best practice. UpToDate is committed to helping health care professionals make appropriate care decisions and drive better outcomes for patients. Our editorial staff ensures our content is always current, accurate, inclusive, and organized to help users access information quickly.
Responsibilities:
We are searching for a Content and Publishing Associate – Graphics Coordinator to join our editorial team. The Content and Publishing Associate – Graphics Coordinator role requires an individual who is extremely detail oriented and has very strong organizational, interpersonal, and time management skills. This role will support the Deputy Editors, Content Editing Associates, and internal Graphics and Permissions teams by assisting with and handling several different tasks, which are outlined below.
The main tasks of the Content and Publishing Associate – Graphics Coordinator are as follows:
Working with Deputy Editors (DEs) and Content Editing Associates (CEAs) to facilitate the process for adding graphics that will support product content, including:
- Researching and identifying full source information for graphics previously published in external sources, and working with internal Permissions team, as needed, to secure necessary approvals to reproduce such graphics in UpToDate
- Communicating all relevant graphic details to internal Graphics team through editorial platform
- Carefully reviewing new graphic submissions to identify opportunities for business-friendly alternatives, such as creating original UpToDate graphics or suggesting similar options from more favorable sources
Maintaining documentation associated with the graphics request process, and collaborating with CEA managers, trainers, and internal Graphics and Permissions teams to ensure all processes are working efficiently and effectively, incorporating workflow adjustments as needed
Working with internal Permissions team to review and process incoming requests from users to reproduce UTD graphical content in external publications and presentations
Working with internal Graphics team and medical illustrators to support and, when needed, coordinate process of requesting new and updated illustrations for inclusion in UpToDate and other CE products
Working with DEs, CEAs, illustrators, and internal Graphics and Permissions teams on initiatives to improve diversity, equity, inclusion, and belonging in UpToDate content, including UTD graphics
Following extensive training from the internal Graphics team, assisting with the creation and design of basic HTML tables, as well as other potential projects, using in-house graphic design software
Working with internal Permissions team to organize and help manage physical and electronic permission grants in a digital library
Analyzing UpToDate topics using plagiarism and AI detection software and providing results and guidance to appropriate editorial members to ensure content submitted to and published in UpToDate is original to our publication
Providing support during virtual editorial meetings, including troubleshooting technical issues, managing slides, calling on attendees, producing polls, and other miscellaneous support as needed
*PLEASE NOTE: This is a coordinating position and not a graphic design position, though graphic design skills may be considered. Ideal candidates may be entry level or have some experience in coordinator or office administration roles. Background or interest in publishing is a plus.
Education:
Entry level; Bachelor’s degree or equivalent experience
Qualifications:
Excellent skills in communication, time management, organization, and attention to detail
APPLY HERE
by Kay Tay | Oct 10, 2023 | Uncategorized
For more than 75 years, Highlights for Children has been at the forefront of children education with our coined term, Fun with a Purpose! We believe Children are the World’s Most Important People. We help children become their best selves by publishing content and creating experiences that engage, delight, and foster joyful learning.
Position Summary:
The Pre-Media Specialist is responsible for all functions related to the preparation of digital content for multimedia use. These services include color management, design and page layout, final file creation, pre-flight and QC. This position partners in the product development process, supporting Editorial, Design and Managing Editorial.
Essential Duties and Responsibilities:
- Develop product, combining creative art and technology, utilizing industry-standard software.
- Verify the accuracy of all files associated with the creation of final product, confirming all required specifications have been satisfied.
- Provide design and page layout support as required.
- Pre-flight files for multimedia end-use.
- Ensure the integrity of source files for archive and re-use.
- Track schedules for assigned projects and maintain deadlines.
- Assist with training and technical support as required.
- Review pre-production proofs and post-production samples as part of the QC process.
- Participate in training on new tools and techniques to remain current with industry standards.
- Research and recommend workflow improvements.
- Document procedures and update changes.
Supervisory Responsibilities:
None
Education and Experience:
Bachelors’ Degree, with a minimum of 3-5 years working experience preparing files for print production.
Publishing production experience is a plus.
Qualifications:
- Solid working knowledge of Adobe Creative Suite.
- Extensive knowledge of the printing process.
- Possess strong troubleshooting, research, and critical thinking skills.
- Ability to create templates and set up of character and paragraph styles.
- Exceptional communication skills.
- Ability to be flexible in rapidly changing situations.
- Solid organizational skills with strong attention to detail.
- Maintain a high level of accuracy while working efficiently.
- Work well under pressure.
- Team player, with the desire to actively participate in the Company initiatives, as they apply.
Pay Range:
The typical pay range for this role is:
Paygrade: N13
Minimum – Maximum
$18.40 – $27.62 per hour
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location, experience, and equity within the organization.
What Highlights Can Offer You:
- Free Fridays and Meeting-Free Zone
- Parental Leave of Absence
- Growing Family Benefits
- Care & Compassion Benefit
- Highlight Helps
- 401K Match Program, 100% Vested Immediately
- Tuition Reimbursement
- Employee Assistance Program
- EAP Program
- Calm – Mental Health Fitness
- Volunteer Time Off
APPLY HERE
by Kay Tay | Oct 10, 2023 | Uncategorized
Salary Range: $65000K – $75000K
Note: Remote status will be considered for applicants that live outside of the NY tri-state area
Please attach a Cover Letter
Formerly the Mental Health Association of New York City (MHA-NYC), Vibrant Emotional Health’s groundbreaking solutions have delivered high quality services and support, when, where and how people need it for over 50 years. Through our state-of-the-art technology-enabled services, community wellness programs, and advocacy and education work, we are building a society in which emotional wellness can be a reality for everyone.
The 988 Suicide and Crisis Lifeline (Lifeline) is a program administered by Vibrant. The Lifeline in a national network of over 200 independently owned crisis call centers (Network Centers) across the country.
Position Overview:
The Operations Coordinator – Chat & Text is responsible for supporting Lifeline network centers who are providing crisis and suicide prevention services over digital and online technologies (chat, text, etc.) This position requires frequent interaction with Lifeline network centers and leaders in the suicide prevention and crisis center communities.
Duties/Responsibilities:
- Coordinate operations for Lifeline centers who provide crisis support over digital, online, or related modalities (including chat, text, Crisis Services Over Messenger, etc.).
- Onboard new centers into the 988 Chat & Text Network
- Support centers with understanding and utilizing available technology, data reports, and Vibrant-provisioned tools related to chat and text services
- Monitor 988 Chat & Text network health
- Develop and complete monthly reports
- Liaise between 988 Chat & Text centers and other relevant Vibrant teams
- Develop and provide regular communications to 988 Chat & Text centers, including weekly emails, monthly operational meeting content, and sending network-wide communications in the event of system updates or outages
- Work with other Vibrant teams to provide accurate and complete information to Operations team and Lifeline network centers
- Represent Lifeline at major national or regional conferences and advisory committees that will enhance Lifeline’s recognized leadership in best practices
- Respond to emails from Lifeline’s public website, including user complaints
- Other duties as assigned
Required Skills/Abilities:
- Excellent verbal, written, and computer skills
- Strong analytical skills; ability to problem solve
- Courteous and professional manner
- Effective time management and organizational skills
- Ability to create work for self and identify areas of need and opportunity as appropriate
- Strong customer-service orientation
- Ability to work cooperatively and effectively with others
- Ability to be flexible and versatile in a changing work environment
- Intermediate to advanced skills with MS Office, including Word, Excel, PowerPoint
Required Qualifications:
The ideal candidate will have an interest in mental health/suicide prevention, some familiarity with the nonprofit sector, experience working within the crisis or call center environment, comfortability with and an interest in technology and systems work, and ideally a bachelor’s or master’s degree.
APPLY HERE
by Kay Tay | Oct 10, 2023 | Uncategorized
Resource Innovations is seeking a Written Communications Specialist to join our growing team in Salt Lake City, UT. We are looking to employ a Written Communications Specialist with exceptional proofing and writing skills. This role is expected to be a strategic thinker with meticulous attention to detail, working well under pressure, and meeting deadlines. This role also is expected to have excellent interpersonal and communication skills with the ability to multitask and adapt in a fast-paced environment. To ensure success, a Written Communications Specialist should be innovative, organized, and self-motivated with a keen interest in driving strategic messages to key internal and external role-players, via email, chat, or SMS. As a Written Communications Specialist, you will assist with a variety of written communications on behalf of our business processing team and will also be responsible for building and maintaining professional relationships with our clients.
Duties and Responsibilities
- Handling, organizing and routing incoming emails.
- Responding to emails with custom and form responses.
- Creating and editing letter templates for outgoing customer and client communications.
- Evaluating and responding to Chat communications
- Evaluating and responding to SMS communications
- Other duties as assigned
Requirements
- Experience with written communication, including emails
- High School Diploma or equivalent required
- Demonstrated proficiency in Microsoft Office programs, specifically Microsoft Word and Outlook
- Proven organizational, Ability to prioritize and attention to detail skills
- Excellent verbal and written communications skills with clients and all levels of internal employees\
- Self-motivation and exceptional follow-through skills are a must
Preferred Qualifications
- An associates degree or bachelors degree
- Call Center experience or customer service chat experience is a plus
- Experience with Google sheets and mail merges a plus
Benefits
Resource Innovations offers competitive salaries based on candidate’s qualifications. Resource Innovations also offers three weeks paid vacation per year, paid holidays, a 401(k) plan with employee matching funds and an overall comprehensive benefits package.
About Resource Innovations
Resource Innovations, with recently acquired Nexant, is a substantially woman-owned and woman-led energy consulting firm dedicated to creating equal access to clean resources through diverse partnerships. The company’s deep roots and broad expertise in resource efficiency, policy development, coalition & partnership building and market-based technology support enable the delivery of highly success energy programs. Nexant brings over 20 years of expertise in demand-side management, grid management and renewables as well as a comprehensive suite of software designed to support these initiatives.
APPLY HERE
by Kay Tay | Oct 10, 2023 | Uncategorized
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
This is a clerical support position supporting our claims and disputes team.
Claims and Disputes Specialist will be responsible for claims and disputes intake, review, and/or disposition of potentially suspicious transactions, events, or scenarios involving various levels of exposure. Placements may include specialized areas of focus, including but not limited to case/claims processing, claims, disputes and risk-based actions, investigative research, secondary review, customer service/advocacy, or process and work coordination (team lead). Works with various forms of technology, including transactions processing systems, risk management platforms, case management applications, and research or analytical tools.
ESSENTIAL FUNCTIONS:
1. Clerical duties such as heavy data entry and documentation uploading – our team monitors our digital mailroom and a few shared emails and they get the information uploaded to the cases for our investigation team.
2. Ability to perform assigned work in a deadline sensitive environment driven by multiple policies and regulations (e.g., U.C.C., Reg-E, Reg-CC, AML/BSA).
3. Follows defined procedures, policies and precedents; referring unusual situations that require exceptions to team leads, supervisors, or managers.
4. Maintains records and documentation in accordance to regulatory and department requirements/expectations.
5. Responds to inquiries and initiates communication across internal teams this includes claim/disputes and investigation team to resolve problems; providing quality customer service and follow-up. You will interact and handle several shared emails.
Basic Qualifications
– High school diploma or equivalent
– Two or more years of related work experience, or a relevant combination of education, training, and experience
Preferred Skills/Experience
– Competent clerical skills and strong attention to detail is necessary for all roles
– Excellent organizational skills and be adaptable to change
– Proficient computer navigation skills using a variety of software packages including Microsoft Office applications specifically Excel and Outlook.
– Ability to follow defined procedures, policies and precedents
– Ability to identify and resolve/escalate moderate problems with minimal guidance
– Must be able to perform assigned work in a deadline sensitive environment
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That’s why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 – $26.68 – $29.35
APPLY HERE
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