Import Specialist

The impact you could have

  • Transition customer data by working with new customers to import their data and help plan and manage the technical side of their transition to Jane.
  • Support Jane’s Support staff by being a resource for technical questions, customer data fixes, and troubleshooting customer problems.
  • Work directly with customers who are experiencing technical issues that are beyond the knowledge scope of Jane’s Support team. Collaborate with the development team on new feature planning and implementation.
  • We value empathy and connection with our customers. We’re looking for people who are comfortable speaking with Jane customers to gather missing data in order to make a successful import. Our main form of communication is done via e-mail but can be on phones as well.
  • Leverage your technical prowess to enhance and innovate our internal tooling, catalyzing operational efficiency and elevating our capabilities. Your skill set will be pivotal in shaping a cutting-edge technological landscape within the organization.
  • Serve as a dynamic representative at conferences, amplifying the team’s presence and fostering collaborative partnerships that contribute to our collective success. Your ability to connect with diverse audiences directly influences the positive impact we make in the industry.

The experience we feel we need

  • Expert-level knowledge of Excel: Command an expert-level proficiency in Excel, showcasing an adept ability to manipulate and analyze data, create advanced formulas, and generate comprehensive reports. Your mastery of Excel is a cornerstone for driving efficiency and informed decision-making.
  • Basic-level knowledge of database concepts.
  • Demonstrate an innate knack for organization, driven by an unwavering commitment to detail. Your passion for perfection ensures that no gap goes unnoticed, creating an environment of seamless operations and heightened efficiency.
  • Excel in both verbal and written communication, articulating complex ideas with clarity and coherence. Your excellent communication skills foster collaborative environments, ensuring that information is conveyed effectively and comprehensively.
  • Agility: You’re an individual who can adapt and communicate technical details to non-technical people. You’re a team player who’s able to empathize and jump in for additional support when needed.
  • Growth Mindset: You thrive on growing with your team by doing fast-paced work and you’re striving to learn new workflows to have a stronger impact.
  • Customer Care: You’re open to helping our Support team to help our customers to create a smooth transition to Jane. You lead with kindness and empathy in your communication.

Clinical Data Abstractor – Cardiology 

With the support of our software, Atlas, the Clinical Data Abstractor identifies and validates specific information abstracted and reported from various reports, medical records and electronic files. This critical role completes assignments within a designated time frame, with high accuracy and according to specifications.

We are pleased to offer flexible work schedules and a fully remote work environment. This will initially be a part-time role. 

Required Qualifications : 

2+ years direct Cardiovascular Registry Abstraction experience for a Health System or Hospital

  • Current abstracting experience. Actively abstracting within the past 12 months

Experience with NCDR Registry abstraction Chest Pain MI( CATH/PCI, TVT, LAAO, Afib) and, relevant clinical background

  • Knowledge of basic medical terminology, proficiency in EMR, and exposure to a healthcare environment is appropriate. 
  • Ownership approach to workload, ability to work independently 
  • Organized with a high attention to detail and commitment to accuracy
  • Excellent communication skills. 
  • Team player who is collaborative and can work in an independent environment.  
  • Remote training and onboarding compatible 
  • Wants to grow with the company and believes in the mission

Responsibilities: 

  • Data collection and entry for multiple registries for Carta Healthcare clients
  • Collaborate with nurse practitioners, physician assistants, physicians, other medical professionals to complete patient encounters
  • Ensure quality submission of all data in specified registries maintaining a high accuracy threshold.
  • Communicate with Carta team and reporting hospitals to streamline data management
  • Provide data analysis to reporting hospital managers, as appropriate
  • Keeps up to date on mandated regulatory/publicly reported data requirements as specified by federal, state, payer and other agencies.
  • Any or other additional responsibilities as assigned

Medical Records Processing Specialist

Job Description

HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.

HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

We are expanding rapidly and have created unique roles that need qualified candidates.

Entry level job duties include but not limited to:

  • Processing medical record requests
  • High volume and fast paced environment
  • Reports directly to the Processing Manager
  • Assist as needed in overflow processing due to high volume issues and/or coverage issues
  • Abide by HIPAA guidelines while ensuring the confidentiality of PHI
  • Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
  • Provide feedback regarding request volume and perceived issues
  • Monitors incoming requests received through various means
  • General office duties

Qualities that the candidate for this position should include:

  • Fast learner
  • Dependable
  • Quick worker
  • Team player
  • Positive attitude
  • Someone who strives to do more

Director of Security and IT Operations

PRIMARY ROLE AND RESPONSIBILITIES:

Security

  • Build and lead a team of security and infrastructure professionals, attracting and retaining high-performers and fostering a collaborative culture.
  • Provide guidance, mentorship, and professional development opportunities to team members, promoting their growth and success.
  • Establish and maintain effective communication channels to ensure seamless collaboration across teams and departments.
  • Develop security strategy and collaborate with other departments to ensure proper execution protecting information assets without detriment to profitability or productivity; directing system control development and access management, monitoring, control and evaluation
  • Implement robust data privacy and security measures to safeguard sensitive patient health information
  • Establish enterprise security standards through architecture, policy, and training
  • Select, implement, and maintain security tooling to support our security strategy
  • Lead the attainment, and renewal of existing industry certifications or client required security assessments in a timely, accurate manner including SOC2, and HITrust
  • Oversee and support responding to client security assessments 
  • Lead risk management, security incident response programs and procedures; Conduct periodic security audits and investigate breaches
  • Integrate security into every stage of the Development pipeline providing teams with tools and resources at each phase to create safe and secure code 
  • Monitors and recommends improvements to security, compliance, and privacy environment

Infrastructure & IT Operations

  • Oversee the design, development, and maintenance of our cloud infrastructure, ensuring scalability, reliability, and security in accordance with AWS’s Well Architected Framework [BH1] [2] and HealthMark Group’s objectives
  • Continuously monitor and optimize system performance, leveraging data analytics and performance metrics to drive improvements.
  • Lead Disaster Recovery and Data Backup planning, analysis, implementation, testing and execution
  • Implement and oversee IT Service Management (ITSM) processes to ensure that incidents, service requests, problems, changes, and IT assets in addition to other aspects of IT services are managed in a streamlined way
  • Develop and improve our security and infrastructure technical practices including Infrastructure as Code (IaC), automation, DevSecOps, and CI/CD.
  • Oversee the design, development, and maintenance of our home office infrastructure, ensuring a reliable, cost effective and secure end user and home office environment

General

  • Meet financial objectives by forecasting infrastructure and security requirements and assisting in budget planning
  • Keep current with latest Cloud and Security trends

REQUIRED EXPERIENCE AND QUALIFICATIONS:

  • .
  • 8+ years of professional infrastructure or security engineering experience
  • Proven experience managing, leading, and mentoring a team of security and infrastructure engineers
  • In depth knowledge of architecting and managing Amazon Web Services environments (or other large scale cloud provider (Azure, GCP))
  • Understanding fundamental design principles of a scalable, secure infrastructure
  • Expertise building robust security programs
  • Experience with HIPAA, HITrust, or SOC2 security controls
  • Excellent troubleshooting and communication skills
  • Strategic thinking and problem-solving skills, with the ability to translate business goals into actionable infrastructure & security strategies.
  • Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
  • Results Oriented

ADDITIONAL PREFFERED EXPERIENCE:

  • Healthcare technology experience
  • Current AWS Certifications (Architect, Security, SysOps, Security)
  • Current information security certification (CISSP, CSSLP, CCFP, CISM)
  • SaaS experience
  • Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced degrees or certifications are a plus

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Audit Processing Specialist

HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

Our Audit Specialist role involves entering data from various sources into the company computer system for processing and management. A candidate working in data entry will need to efficiently manage a large amount of information that is often sensitive or confidential.

Type of RoleFULL-TIME

Entry level job duties include but not limited to:

  • Preparing and sorting documents for data entry.
  • Manipulating and deduplicating excel lists.
  • Identifying client and patient matches within our computer system.
  • Entering data into database software and checking to ensure the accuracy of the data that has been inputted.
  • Resolving discrepancies in information and obtaining further information for incomplete documents.
  • Reports directly to Quality Control/Data Entry Manager Team Lead and ROI Manager
  • Completes Data Entry of all requests
  • Records any relevant notes on specific requests for further/proper handling throughout the request life cycle
  • Identify and accurately classify each request
  • Uphold HealthMark Group’s values by following our C.R.A.F.T.
  • Work quickly to meet the high-volume demand
  • Responsible for reporting workloads directly to team lead

Requirements:

  • Computer literacy and familiarity with various computer programs such as MS Office (formal computer training may be advantageous in progressing in this career)
  • Attention to detail
  • Knowledge of grammar and punctuation
  • Ability to work to time constraints