by Irma Moore | Aug 26, 2024 | Uncategorized
Piper Companies is seeking a Remote Learning Content Creator who can create, design and curate high quality learning content for a global enterprise organization. The ideal Remote Learning Content Creator must work EST hours.
Responsibilities for the Remote Learning Content Creator include:
- Create learning, training, and professional development content to enhance effectiveness for diverse business units.
- Multitask numerous content creation projects for different areas of focus at one time.
- Collaborate with cross functional teams to gather input and insights for content creation
Qualifications for the Remote Learning Content Creator include:
- 5+ years’ experience in content creation specific to learning, training and/or professional development
- Proficient with Articulate 360
- Comfortable working with internal stakeholders to ensure training design fits the overall vision for the business requirement
- Must be a US Citizen or Green Card holder and work EST hours.
Compensation of the Remote Learning Content Creator includes:
- Salary Range: $80,000 – $110,000 annually
- Comprehensive benefit package; Cigna Medical, Cigna Dental, Vision, 401k w/ ADP plus PTO and Paid Holidays
Keywords: Content Creator, Learning Content Creator, Articulate 360, Learning Management System, LMS, professional development, learning content, training content
#LI-BR1
#LI-REMOTE
by Irma Moore | Aug 26, 2024 | Uncategorized
At HopSkipDrive, our goal is to create opportunity for all through mobility.
We’re a technology company that solves complex transportation challenges where there is a heightened need for safety, equity, and care. Through our marketplace, we connect kids, older adults, or anyone needing extra support to highly-vetted caregivers on wheels. Through our software and advisory services, we solve the biggest transportation challenges facing schools and school districts around the country.
Founded by three moms as a solution to their own transportation challenges, we’ve now facilitated more than 3.3 million rides and operate across over 13 states across the country. We continue to expand at a rapid pace, making the Inc. 5000 list four times, as well as the Deloitte 500 Fast-Growing Technology list. HopSkipDrive is a Series D company and has raised $100M in funding to date.
Who We Are
Our emerging Risk team is focused on both mitigating and managing risks in order to continue to fulfill HopSkipDrive’s mission. As the leader of this newly formed function, you will support the business in the following ways:
- Lead HopSkipDrive’s insurance program and portfolio in line with business objectives and sound risk management, including maintaining strong relationships with insurance brokers and insurers, finding ways to best position the company to prospective insurers, advising HopSkipDrive on insurance strategy including the formation of a captive, advising HopSkipDrive on coverage amounts to best balance risk with business financial and brand objectives.
- Own, analyze, and make recommendations to improve HopSkipDrive’s claims handling process
- Work closely with HopSkipDrive leaders to understand and manage strategic, financial, and operational risk
- Develop HopSkipDrive’s overall risk management strategy and objectives, and promote organization-wide understanding of risks and risk management strategies through trainings, reporting, and policy development/oversight
- Implement a reporting process to inform senior leadership of risk- related issues and opportunities
- Work to quantify risk with existing and new service offering in order to best advise HopSkipDrive in decisions relating to its products and services
- As needed, will eventually perform management duties including but not limited to hiring, training, evaluating, coaching, and developing direct reports
Who You Are
You are a strategic thinker always looking for ways to improve HopSkipDrive’s risk profile. With the following skills, you’ll make a tangible and immediate impact:
- Experience building a risk management function at a rapidly-scaling start up company, with prior marketplace company experience strongly preferred
- 10+ years of experience in risk management
- A recognized leader with strong executive presence, dynamic and proactive decision making skills, and the ability to adapt well to and initiate change within an organization
- Ability to formulate and execute on strategic plans in line with company objectives
- Ability to optimize operational efficiency and effectiveness, and make decisions in complex situations using data and key stakeholders’ input
- Proven ability to present proposals/recommendations with a strong opinion and a clear point of view, backed with data, that includes outcomes, timelines and owners
- Prior management experience and experience building a team from the ground up
- Bachelor’s degree and relevant licenses/qualifications in risk management
Our Investment In You
We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role in Los Angeles, CA is $175,000 – $220,000. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.
HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class.
* This role will be fully remote in one of the following states AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI**
by Irma Moore | Aug 26, 2024 | Uncategorized
Are you a visionary leader with a passion for innovation and a drive to make an impactful difference? PDMI is looking for a Senior Project Manager to join our dynamic team and deliver exceptional outcomes. In this role, you will oversee projects of varying scales, ensuring strategic goals and objectives are met within approved timeframes, scope, and budget. Your expertise as a Senior Project Manager will be pivotal in ensuring on-time, on-budget delivery of business value, aiding stakeholders in meeting their commitments, and contributing to the continuous improvement of PDMI’s teams and capabilities.
Since 1984, PDMI has been a leader in providing pharmacy data processing and other scalable solutions, helping clients achieve their business objectives. We offer transparent, pass-through pharmacy processing services for private label Pharmacy Benefit Managers (PBMs), vertically integrated health plans, and hospital systems. Our services also include 340B Administration, Hospice, and Long-Term Care Services.
Why Join Us:
– Best Employer: Recognized as a Best Employer in Ohio for the third consecutive year in 2023.
– Meaningful Work: Contribute to enhancing healthcare quality and efficiency.
– Collaborative Environment: Work alongside passionate professionals who share your drive.
– Exciting Challenges: Embrace new opportunities to excel every day.
– Flexible Work: Enjoy a fully remote role with a flexible environment because we understand life happens.
Key Responsibilities:
– Develop and execute comprehensive project plans, including defining the project charter, scope, objectives, deliverables, dependencies, and resource requirements.
– Drive the delivery of 2 to 3 scrum teams using appropriate methodologies, including Agile and Iterative Waterfall.
– Manage status updates, project financials, product demos, and retrospectives.
– Monitor project progress, identify risks, and proactively implement mitigation strategies for successful project completion.
– Build strong relationships across technical and business units to influence and impact key business partners.
– Ensure metrics are in place to capture performance and apply best practices for continuous improvement.
– Coordinate and communicate effectively with stakeholders, team members, and senior management to ensure alignment and timely decision-making.
Required Competencies & Qualifications:
– Bachelor’s degree or higher in Healthcare, Business Administration, or Computer Science.
– 7+ years of project management experience, with significant prior experience in IT (e.g., developer, data engineer, business analyst) and/or Healthcare services
– Proven experience managing large projects with cross-enterprise teams across multiple disciplines and jurisdictions.
– Strong knowledge of Agile and Iterative Waterfall methodologies.
– Excellent written and verbal communication skills, capable of effective communication across all leadership levels.
– Relevant certifications such as PMP, PgMP, Scrum Master (CSM, CSP, or SAFe), and PMI-ACP.
– Solid knowledge of agile project management tools and methodologies.
– Excellent organizational and time management skills with the ability to prioritize and multitask effectively.
– Strong interpersonal skills to collaborate effectively with stakeholders at all levels.
– Demonstrated ability to lead cross-functional teams and drive projects to successful completion.
– Analytical mindset with strong problem-solving skills to identify and address project risks and issues.
– Proficiency in project management software and tools, such as Jira, Monday, etc.
– Comfortable with remote work, possessing excellent self-management and communication skills.
– Committed to continuous learning and staying updated on emerging technologies and industry trends.
by twochickswithasidehustle | Aug 24, 2024 | Uncategorized
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high-quality health and human service programs to a diverse array of communities. Operating under MAXIMUS’s founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services.
The Quality Assurance Analyst will serve as a representative of the CDC-INFO contact centers’ Quality organization and will apply scoring guidelines provided in quality manuals and other monitoring documents to conduct Quality monitoring observations on telephone calls and e-mail written correspondence, handled by Customer Service Representatives to ensure contacts meet CDC-INFO’s established requirements and internal customer service performance standards.
**This is a bring your own device position which requires you to provide your own Smart Phone, personal computer, webcam, ^ headset with microphone (Tablets, iPads, and Chromebooks are not permitted.)**
**Must be available to work weekends.**
Essential Duties and Responsibilities:
– Works on assignments that are semi-routine in nature but recognizes the need for occasional deviation from accepted practice.
– Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
– Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
– Provide feedback on call monitoring results.
– Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.
-Conducts call monitoring sessions to ensure that agents are performing in accordance with established quality and performance standards
-Works with Customer Service Supervisors in assisting them in monitoring their team
-Follows procedures and directions to assess the quality of service provided by agents through monitoring incoming calls and other work types while focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures
-Provides feedback on call monitoring results to agents and other operational areas within the contact centers and to the client
-Participates in calibration sessions with the client and complies with calibration results
-Identifies and communicates trends with contact center management; compiles and verifies statistical reports regarding quality metrics for review by staff
-Maintains up to date knowledge of program and company regulations and policies and support those policies and procedures
-Adheres to policies and procedures as they relate to the confidentiality of information and protect personal identifiable information (PII)
Minimum Requirements:
-Requires a High School Diploma or GED
-Associate’s Degree preferred
-At least 3 years of related experience in call center monitoring, quality assurance, and/or customer service
-Knowledge of quality assurance and continuous improvement concepts, procedures, and processes
-Ability to meet call monitoring deadlines and perform with skill and accuracy
-Organizational, teamwork, and customer service skills. Must be able to prioritize and organize work and work successfully in a multi-task environment
-Excellent interpersonal skills
-Effective oral and written communication skills; strong typing ability required
**This is a bring your own device position which requires you to provide your own Smart Phone, personal computer, webcam, ^ headset with microphone (Tablets, iPads, and Chromebooks are not permitted.)**
Home Office Requirements:
-Hardwired internet (ethernet) connection.
-Internet download speed of 25mbps single upload or higher required (you can test this by going to www.speedtst.net).
-Private work area and adequate power source.
-Video calls may be requested on occasion. Proper background and attire is required.
Minimum Requirements
– High School diploma or equivalent with 1-3 years of experience.- May have training or education in area of specialization.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant’s salary history will not be used in determining compensation.
Hourly Base Pay Minimum for this Position
$
18.20
Hourly Base Pay Maximum for this Position
$
26.44
by Irma Moore | Aug 23, 2024 | Uncategorized
Technology Development Program – Software Engineering
2025 Cohorts will have a start date of January 27th, May 27th, or July 14th.
GEICO’s Tech team is seeking high-performing, creative tech college graduates for our Technology Development Program (TDP). You will help drive our insurance business transformation as we redefine experience for our customers. Start your career with us. The possibilities are endless!
GEICO’s technology teams have positioned our company as a mobile, internet, and customer experience leader, proving that we are more than just an insurance company. We’re a cutting-edge technology company, and we’re growing and transforming all the time. Come be a part of this journey and help us build technology to disrupt the insurance industry, building experiences that will impact hundreds of millions of users!
As a part of our TDP, you will join a two-year cohort with an embedded support structure, learning and development journey, and community to accelerate your career and prepare you for success within your field. You are a full-time associate from day one; your experience across the two years will be diverse and full of learning opportunities!
We’ll support your professional development while you gain real, hands-on technical experience. You’ll learn new technologies, languages, and soft skills. As part of the program, you will also receive mentoring from leadership and peers to jumpstart your career. You can take advantage of GEICO’s education benefits to pursue certifications or graduate studies.
In the Software Engineering track, you will learn the ins and outs of how our multi-billion-dollar company is using cutting-edge technologies:
- Work across engineering teams to ensure that we provide a frictionless experience to our customers, maintaining the highest standards of protection and availability
- Deliver high-quality technology products and services in a hyper-growth environment where priorities shift quickly
- Scope, design, and build scalable, resilient distributed systems
- Engage in cross-functional collaboration throughout the entire software lifecycle
- Participate in design sessions and code reviews with peers to elevate the quality of engineering across the organization
- Utilize programming languages like .NET, Python, SQL, Java, and NoSQL databases, Container Orchestration services, and a variety of Azure tools and services
- Influence product definition and leverage your technical skills to drive towards the right solution
- Design, develop, and troubleshoot applications to enhance customer experience and improve business efficiency
- Dig deep into coding, creating and refining applications for our customers and associates
- Contribute to valuable business initiatives, participate in scrum meetings, and give presentations
Candidate Qualifications & Skills:
- Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Physics, or other relevant engineering major, obtained by May 2025
- Cumulative GPA of 3.0 or higher (please upload ALL transcripts as part of the application process)
- Advanced coursework and hands-on experience with at least one modern language such as Java, C++, or C# including object-oriented design
- Strong foundation in algorithms, data structures, and core computer science concepts
- Hands-on experience with user requirements, web applications, coding reviews and code quality
- Strong coding skills, with the ability to produce high quality code that is reusable and repeatable without being overly complex
- Strong analytical, problem-solving, programming and written and verbal English communication skills
- Knowledge of developer tooling across the software development lifecycle (task management, source code, building, deployment, operations, and real-time communication)
- Basic understanding of existing Operational Portals such as Azure Portal
- Basic understanding of HTML-5, JavaScript/TypeScript, XML, JSON, and RESTful Web Services
- Basic understanding of Monitoring Tools and Site Reliability Engineering (SRE)
- Basic understanding of PowerShell scripting
- Well-rounded experiences outside of the classroom with different technologies, resulting in projects that demonstrate strong engineering skills and abilities
- Previous professional software development internship preferred
Program associates will primarily work remotely but will be asked to visit GEICO office locations for team collaboration events as needed.
Candidate will participate in a technical skills assessment and multi-dimensional interviews as part of the selection process.
Annual Salary$55,000.00 – $150,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Benefits:
As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:
- Premier Medical, Dental and Vision Insurance with no waiting period**
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures
*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
by Irma Moore | Aug 23, 2024 | Uncategorized
As an IT Epic Support Specialist you will provide technical assistance and customer service to support to providers, end users, and patients that are related to electronic medical record (EMR) applications.
This is a full-time opportunity.
The ideal candidate will have:
- Associate degree or equivalent work experience or any equivalent combination of education, training, or experience
- One year of related work experience in customer service and/or in information technology systems support
- Prior work experience in healthcare environment
- Experience working with a ticketing system or Customer Relationship Management (CRM) tool–preferred
Pay Rate: $20.00/hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate’s education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [email protected]. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
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