Safety Analyst 

by Irma Moore | Aug 28, 2024 | Uncategorized

Preferred Locations Include:

LA: Baton Rouge, Lake Charles, West Monroe, New Orleans

AR: Little Rock, Hot Springs

TX: Conroe, The Woodlands, Beaumont

MS: Jackson

Job Summary/Purpose

Internally classified as “Analyst II- Sr” the Safety Analyst is responsible for analyzing, compiling, and delivering safety performance metrics across the Operational Services and Generation systems. Responsible for planning, conducting, and supervising assignments in order to deliver data analysis for continuous improvement. The Analyst, reports to the Director of Safety, who oversees the Operational Services and Generation Safety organization. The candidate must be comfortable working across a multi-state jurisdiction as well as multiple business units.

Job Duties/Responsibilities

• Conducts complex safety, business and financial analysis based on project scope and objectives and develops policy recommendations to management based on findings.
• Defines protocols and requirements for data quality control and ensures that all analysis and project work adhere to requirements.
• Develop, track, analyze and report on safety performance metrics.
• Monitors, tracks, and communicates regulatory or political changes that may impact Entergy policy decision-making.
• Compile performance results, and drivers, and track associated improvement plans.
• Provides industry expertise and applies best practices to project work based on experience.
• Interacts with department management and may interact with leadership throughout the organization to identify issues that warrant future projects.
• Responsible for preparing data responses for internal and external requests for information and benchmarking.
• Other duties as assigned.

Minimum Requirements

Minimum education required of the position

• Bachelor’s Degree in a safety or other technical/business-related field required or equivalent work experience. Preferred: Master’s Degree.

Minimum experience required of the position

• Analyst II: 2-4 years of professional experience.
• Analyst III: 4-6 years of professional experience.
• Analyst Sr: At least 6 years of professional experience.

Minimum knowledge, skills, and abilities required of the position

• Analytical skill set with advanced knowledge of Microsoft Office: Word, Excel, PowerPoint and Sharepoint.
• Outstanding written and verbal skills
• Ability to produce executive-level reports on a variety of topics
• Desired: Working knowledge of Power BI, EHS management software and other analytical data systems.

Preferred Certifications:

• Associate Safety Professional (ASP), Certified Safety Professional (CSP), Certified Utility Safety Professional (CUSP), Certified Occupational Safety Manager (COSM)

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Primary Location: Texas-The Woodlands Arkansas : Little Rock || Louisiana : Baton Rouge || Louisiana : New Orleans || Mississippi : Jackson || Texas : The Woodlands 
Job Function: Professional
FLSA Status: Professional 
Relocation Option: Level II
Union description/code: NON BARGAINING UNIT 
Number of Openings: 1
Req ID: 115605
Travel Percentage:Up to 25%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEO page, or see statements below.

EEO Statement: The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility: Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click here and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities: As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Entergy Pay Transparency Policy Statement: The Entergy System of Companies (the Company) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.  41 CFR 60-1.35(c). Equal Opportunity and Pay Transparency.

Pay Transparency Notice:

Pay Transparency Nondiscrimination Provision (dol.gov)

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment.  Please contact [email protected] to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Sr. Capability Analyst – AI & ML – Remote

by Irma Moore | Aug 28, 2024 | Uncategorized

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Work closely with Capability Managers to understand the strategy, vision, and roadmaps for your product responsibilities
• Execute against product roadmaps that focus initially on minimally viable deliverables, while contemplating the near and long-term future enhancements that increase that value over time
• Draw on an Agile mindset
• Serve as a subject matter expert to internal stakeholders on specific marketplace and IT topics
• Address operational challenges with both technical and non-technical solutions
• Understand the user experience and deliver solutions that delight
• Drive high-quality execution across organizational lines
• Seek to learn the business you are supporting and own its evolution holistically. Drive to understand the “why” and connect the benefit of technology to the business capability and be able to clearly articulate this to both technical and non-technical stakeholders
• Work within an agile development/delivery framework
• Define User Stories and develop sprint plans with the agile team(s)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of product owner, process analyst, product owner by proxy, and/or business analyst, business process analyst experience within a large matrix organization
• Experience to take initiative, effect change, and influence both internal and external team members to drive progress
• Experience conveying status in both written and verbal communication and ability to tailor communication according to audience
• Experience partnering with cross-functional teams
• Experience managing multiple tasks or projects and prioritizing effectively while continuously driving to delivery
• Demonstrated multi-tasking skills and ability to work well under pressure in a demanding environment
• Possesses the ability to take on more complex tasks and responsibilities
• Ability to quickly build subject matter expertise

Preferred Qualifications:

• Product Owner/Manager certification or other Agile certification
• 2+ years of product owner or business process analyst experience in a healthcare setting
• 2+ years of experience using agile/scrum or similar methodologies and associated tools 
• Experience dissecting features into User Stories, supporting scrum teams by managing requirements, backlogs and priorities in an agile development framework
• Experience with system migrations, enhancements, maintenance to existing applications
• Experience developing project plans, managing project timelines, driving project through completion
• Health Care industry experience
• AI/ML experience or automation technologies
• Passion for delivering exceptional customer experiences and quality products
• Understand how to utilize user experience collateral such as personas and journey maps, etc.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $70,200 to $137,800 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

Product Research Manager II, Monetization

by Irma Moore | Aug 28, 2024 | Uncategorized

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

Pinterest is looking for a Manager of Monetization Product Research to lead our team of researchers that are designing the future of our ads products and tooling. We are looking for a leader, ideally with experience in the ads/enterprise/B2B software space — a cross-functional, cross-organizational team player who thrives on teams that bias for action and results so teams ship fast at a high-quality bar. In this role, you will apply your passion for users and pinner, research and UX craft to guide research, mentor talented members of your team, and collaborate with leaders of cross functional teams to create innovative experiences across all of Pinterest’s ads products.

What you’ll do:

• Manage, build, mentor, and inspire a team of qualitative and quantitative product researchers, providing product direction and pushing the quality of the user experience
• Influence stakeholders across functions to gain support for research-based, user-centric solutions
• Lead your team in prioritizing, planning and executing research with a high strategic impact in accruing to the monetization organization’s goals
• Contribute beyond the Monetization pillar to the Design team as a whole (Product Design, Product Research, Content Design, Foundations, DesignOps)
• Contribute to planning and strategy discussions through research by synthesizing and curating existing insights on user (Pinner and advertiser alike), product, industry

What we’re looking for:

• 7+ years in Product Research (or equivalent) and 1+ years experience recruiting, hiring, and retaining multi-disciplinary design teams
• 3+ years of being an influential research leader (as a people manager or IC lead) on enterprise software, ideally in the B2B/advertising space
• Proven track record of being able to influence across senior stakeholders and cross-functional partners
• Proven ability to work closely with Product, Engineering, Data Science,PMM, Research, and Sales to drive product decision while balancing the focus on user experience
• Strong ability to work closely with consumer teams, across Research, Design and cross-functional partners, to deeply understand the consumer experience and how to build a thriving ads experience that leverages existing Pinner and advertiser behavior and needs
• Proven track record of being able to balance ambiguity, fast iterative sprints, business complexity, organizational agility, research and data insights, and high design quality

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we’re not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.

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#LI-REMOTE

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$135,150—$278,000 USD

Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify [email protected] for support.

Systems Analyst

by Irma Moore | Aug 28, 2024 | Uncategorized

As the nation’s largest community credit union, we begin every day focused on delivering superior financial products and services for our 1.3 million members and more than $30 billion in managed assets. Our work has an economic impact as we support our members’ financial goals. We are unapologetic about being devoted to our members and the communities we serve. Our business is guided by our people helping people philosophy – which includes our team members. 

BECU has been in business for more than 85 years, driven by unwavering core values and a dedication to improving the communities we serve. While we have a rich history, the future of our company, accelerated by business and technology transformation, is even brighter. There’s never been a better time to work for BECU.

To learn more visit becu.org/careers.

PAY RANGEThe Target Pay Range for this position is $100,900.00-$123,200.00 annually. The full Pay Range is $78,400.00 – $145,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS

Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage.  Employees have access to disability and AD&D insurance.  We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees.  Employees are able to enroll in our company’s 401k plan and employer-funded retirement plan.  Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here.

IMPACT YOU’LL MAKE:

As a Systems Analyst at BECU, you will play a pivotal role in transforming user needs into innovative system designs that drive our organization forward. Your expertise in fine-tuning requirements, developing design specifications, and staying ahead of industry trends will empower you to deliver cutting-edge technical solutions that enhance our business operations. You’ll work closely with leaders and engineering teams to ensure that our systems not only meet functional demands but also align with our strategic goals, reducing technical debt and ensuring regulatory compliance. Your contributions will directly impact the efficiency and effectiveness of our technology landscape, making a meaningful difference in our members’ experiences and BECU’s success.

WHAT YOU’LL DO:

• Translate Requirements: Collaborate with leaders and engineering teams to convert end user requirements into functional system designs, ensuring clarity and precision.
• Drive Technical Solutions: Identify and plan technical solutions that meet business needs, focusing on reducing technical debt, satisfying regulatory requirements, and delivering impactful features.
• Define and Document: Work with the Product Owner and decision-makers to define and document roadmaps, sprint-level goals, and user stories, ensuring alignment with business objectives.
• Lead Sprint Execution: Manage the sprint backlog, refine stories, and support the team throughout the entire lifecycle to ensure successful execution.
• Coordinate Vendor Relationships: Translate functional specifications into software vendor requirements, manage vendor deliveries, and maintain strong vendor relationships.
• Support Testing: Oversee test plans, refine technical solutions, and facilitate the resolution of any bugs identified during testing.
• Manage Application Lifecycle: Oversee the installation, configuration, and maintenance of applications, ensuring adherence to IT Change Control guidelines and developing disaster recovery plans.
• Ensure Compliance: Consult, design, and implement solutions that meet all data privacy, compliance, and regulatory requirements, while staying informed about industry trends.
• Mentor and Lead: Mentor less experienced team members, lead technical walk-throughs and demos, and proactively configure systems for optimal performance.
• Create Documentation: Develop and iterate technical documentation, user manuals, and operational guides to ensure smooth system deployment and usage.

This isn’t just about ticking off tasks on a list. It’s about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

• Growth Opportunities: A chance to enhance your technical and leadership skills in a dynamic and supportive environment.
• Collaborative Culture: Be part of a team that values your ideas and contributions, working together to achieve excellence.
• Impactful Work: The opportunity to directly influence BECU’s technology landscape and contribute to the success of our members and organization.
• Comprehensive Learning: Continuous learning and development opportunities to stay ahead in the ever-evolving tech industry.

QUALIFICATIONS: Minimum Qualifications:

• Bachelor’s degree in a technical or related discipline, or equivalent work or educational experience.
• Minimum five years of experience working with business software applications.
• Demonstrated understanding of Cloud Computing theory and usage.
• Proficiency with multiple change approaches, including Agile, Lean, TDD, and Waterfall, with the ability to apply them appropriately.
• Experience supporting and delivering the full system development lifecycle, including user story creation, test planning, test execution, CICD pipeline support, production implementation, and break-fix production issue resolution.
• Skills with SQL and various relational database concepts and languages, including data analysis, reporting, and validation at the source (e.g., SQL queries).
• Proven ability to manage solutions delivered in multiple programming languages and technical environments.
• Understanding of software engineering vocabulary and data architecture, including experience with Azure DevOps, JIRA, or other Agile development tools.
• Experience troubleshooting and problem-solving skills from a functional perspective, particularly in supporting end-user testing and training.
• Experience creating and communicating strong business cases, including financial analysis, strategic alignment, and risk analysis.
• Demonstrated ability to stay informed about events, trends, and developments in your role, business area, and the Information Technology industry.
• Availability for full-time hours, with additional hours as necessary, and on-call support as required.

Desired Qualifications:

• Experience in managing, analyzing, optimizing ACH payment processes.
• Advanced degree in a technical or related discipline.
• Experience with Splunk, AppDynamics, or similar tools for monitoring and troubleshooting.
• Familiarity with IT Change Control guidelines and disaster recovery planning.
• Experience mentoring and leading junior team members in technical projects.
• Strong knowledge of security practices and cybersecurity policies.
• Proficient verbal and written communication skills.
• Ability to plan, organize, schedule, and implement projects according to BECU and industry project management methodologies.

JOIN THE JOURNEY

Marketing Operations Senior Analyst

by Irma Moore | Aug 28, 2024 | Uncategorized

The Role 

TimelyCare is seeking an experienced Marketing Operations Senior Analyst, you will play a crucial role in enhancing the effectiveness and efficiency of our marketing efforts. Reporting to the VP of Revenue Operations, you will be responsible for analyzing marketing data, optimizing marketing technology platforms, and providing actionable insights to optimize campaigns, channels and improve overall marketing operational performance.

What You’ll Do

• Process Improvement:
• Identify and implement best practices to streamline marketing processes and workflows.
• Collaborate with marketing teams to develop and document standard operating procedures.
• Ensure alignment of marketing operations with overall business objectives and goals.
• Data Analysis and Reporting:
• Analyze marketing data from various sources (e.g., CRM, marketing automation tools, web analytics) to generate insights and reports.
• Monitor key performance indicators (KPIs) and metrics to assess the effectiveness of marketing campaigns and strategies.
• Develop and present regular reports on marketing performance to stakeholders.
• Campaign and Channel Optimization:
• Provide data-driven recommendations for targeting, segmentation, and personalization to influence the design and strategy of marketing campaigns and channels
• Track and analyze campaign and channel performance, identifying areas for improvement and optimization.
• Provide recommendations to the Marketing Growth team around conducting A/B testing and other experiments to evaluate the effectiveness of marketing tactics.
• Marketing Technology:
• Work with the Business Analytics team on the marketing technology platforms such as CRM systems, email marketing tools, and marketing automation software.
• Ensure data integrity and integration across marketing systems.
• Support with Business Analytics to troubleshoot issues and implement system upgrades or new technologies.
• Cross-Functional Collaboration:
• Work closely with marketing, sales, and analytics teams to support strategic initiatives and align marketing operations with broader business strategies.
• Provide training and support to team members on marketing tools and processes.

What You Bring

• Bachelor’s degree in Marketing, Business, Analytics, or a related field; advanced degree or certifications (e.g., Google Analytics) are a plus.
• Minimum 4-5 years of experience in marketing operations, data analysis, or a related role.
• Proficiency in marketing automation (Pardot, Marketo, HubSpot), CRM (Salesforce), ABM platforms (DemandBase, 6sense, Terminus), and data analysis tools (Excel, Google Analytics, Looker, SQL); open to experience with similar products. 
• Strong ability to analyze complex data sets, identify trends, and provide actionable insights.
• Excellent verbal and written communication skills, with the ability to present data and recommendations clearly to various stakeholders.
• High level of accuracy and attention to detail in managing and analyzing data.

Benefits + Perks

• Paid Company Holidays + No work on your birthday!
• Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
• Variable bonus eligibility on a quarterly basis
• Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance 
• Company-paid group Life Insurance + Company-paid Short Term Disability
• Concierge benefit support services
• 401(k) with employer match 
• Free access to TimelyCare virtual medical and mental health support for you and your immediate family
• Mission-Driven Purpose with a Supportive Team Culture

The salary range for this opportunity is $105,000– $112,000 per year, depending on education and experience. This is the base pay. You will be eligible for a discretionary bonus in addition to the base pay, to be discussed during the interview process.

Digital Marketing Account Manager

by Irma Moore | Aug 28, 2024 | Uncategorized

Description

Do you love working with digital marketing clients to help them get real results? Do you have a confident personality that allows you to make strong, positive connections with clients quickly?

If you answered “yes” to these questions, keep reading.

The SMB Team is the fastest-growing digital marketing and coaching business for attorneys nationwide and we are looking for an Account Manager to join our team!

WHAT’S IN IT FOR YOU?

📈 An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S.

🦷 BENEFITS – We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.

💰 BONUSES – An opportunity to earn quarterly bonuses based on performance. 

☀️ UNLIMITED VACATION TIME – We encourage you to take time to recharge so you can be your best here at work.

💡 EDUCATION – Team member education and learning budget on courses, events and books.

🌴 FUN – Company activities, outings, and retreats.

💲 INVESTMENTS – Simple IRA WITH a 3% Match.

💻 WORK STYLE – WFH or come to the office. The choice is yours!

The salary for this role is $70,000-$75,000 annually.

Key Responsibilities:

• Manage an assigned portfolio of accounts by overseeing the client services to ensure they are performing well, on-time, and implemented to the clients’ needs.
• Work with the clients and their staff to make strategy decisions and pivots (this may mean pushing back on the clients’ requests if it won’t actually get them the results they are looking for, we are the experts!)
• Work with our internal services teams to strategize for the clients’ needs.
• Identify areas where the clients’ services are lacking and offer proposed solutions to fill those gaps, including upgrading their services to higher tiers.
• Coordinate and execute monthly reporting calls with the client .
• Over-communicate with clients in an effective and clear manner regarding the work being performed and results achieved.

Requirements

• 3-5 years of experience working at a digital marketing agency.
• Experience working in the legal industry is a plus.
• A deep understanding of Google Ads.
• Experience managing multiple clients at once.
• Excellent written and verbal communication skills. We don’t expect you to be the next great novelist or public speaker, but we do expect you to be able to effectively communicate information that may not be familiar to our clients.
• MUST have strong interpersonal skills. We are looking for individuals who can build great relationships with our clients.
• A keen eye for detail that zealously looks for any areas of improvement in your communications, the client’s results, and our processes.
• Solid organization skills so that you can effectively manage your daily, weekly, and monthly to-do list.
• Proactive and resourceful in all aspects of your role.
• Be able to work well in a fast-paced environment and adapt to frequent changes.
• Experience with Local Service Ads (LSAs) is a plus.

It’s challenging. It’s fast-paced. Your job description may change. But the rewards of accomplishment are amazing!

Benefits

SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry.

Bottom Line: We change lives. Want proof? Read our Google My Business reviews.

The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The SMB Team is an Equal Opportunity Employer – Minority/Female/Disabled/Protected Veterans