Financial Access Specialist 1

Req #:238147Department:UW MEDICINE FINANCIAL ACCESS CLEARANCE TEAMJob Location:Remote/HybridPosting Date:09/13/2024 Closing Info:Open Until Filled Salary:$21.21 – $30.32 per hour Other Compensation: Union Position:YesShift:First Shift Benefits:As an employee you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please view this page.

Temporary/hourly appointment.  
UW MEDICINE FINANCIAL ACCESS CLEARANCE TEAM (FACT) has an outstanding opportunity for a FINANCIAL ACCESS SPECIALIST 1.

WORK SCHEDULE
Hourly, 1-year Fixed Term
Mondays – Fridays, 8:30 AM – 5:00 PM
Primarily 100% Remote/Telework position, with the potential for occasional assignment at other UW Medicine work locations based on operational or training needs

POSITION HIGHLIGHTS
Provide prompt and courteous insurance clearance service using your excellent communication skills with internal and external customers
Be a part of a team dedicated to supporting UW Medicine where Patients Are First

DEPARTMENT DESCRIPTION
The UW Medicine Financial Access Clearance Team (FACT) coordinates the insurance clearance process for Inpatient planned and unplanned admits, for Outpatient Surgery, Clinic Procedures, high dollar Infusion, and/or Radiology high dollar Procedures
Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls

PRIMARY JOB RESPONSIBILITIES
Participate in on-the-job training to learn to coordinate the insurance clearance process, as well as various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services
Review scheduled appointments through patient work queue, and obtain insurance authorizations through assigned payer
administrators
Verify/document patient eligibility and benefits; document progress in EPIC auth/cert and REG
Refer uninsured patients for Medicaid/Charity eligibility screening; call referring providers to obtain referrals or to initiate authorization
Prepare estimates of fees upon request from Patient Care Consultants, and review payment options with patients
Collect payments and process using cash drawer in EPIC
Call patients to provide overview of limited medical benefits and Out-of-Pocket cost; prepare Notice of Non-Coverage form for patient signature

REQUIRED QUALIFICATIONS
High School diploma or GED certificate plus one year of experience in a medical office setting; OR, equivalent education/experience.

ABOUT UW MEDICINE – A HIGHER DEGREE OF HEALTHCARE
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center.  UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center – Montlake, UW Medical Center – Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. 

Become part of our team.  Join our mission to make life healthier for everyone in our community.
Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected].

Data Entry Specialist (Remote) at ABC Legal

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!

We are a team of 350 with offices in Los Angeles, Dallas, Miami, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.

Job Overview: 

The e-File Specialist reviews and files legal documents utilizing online platforms and tools developed by ABC Legal. This role works closely with the e-Fulfillment and e-Filing team to collaborate on projects, resolve issues as they arise and meet common goals.   

Key Responsibilities: 

  • Review and file legal documents using internal systems and email
  • Participate in ongoing training to expand knowledge of industry and process
  • Investigate discrepancies as they arise
  • Complete additional projects as assigned

Qualifications: 

  • No experience necessary; data entry experience a plus 
  • Tech experience is strongly preferred 
  • Must be able to read, write, and speak English
  • High school diploma or GED required
  • Ability to perform repetitive tasks with accuracy
  • Exceptional attention to detail
  • Desire and ability to be a team player
  • Experience and basic proficiency with Microsoft Office
  • Typing speed of at 50 to 60 wpm 

We know that a company’s success starts with its employees. We also know that an individual’s success starts with the right career opportunity. Join our team today!

  • Retirement plan with company matching
  • Medical, Dental, and Vision insurance
  • PTO 
  • 11 paid holidays per year
  • Referral program

Starting Pay: $14.00 to $16.00 per hour

Weekend Community Engagement Specialist (Contractor)

Remote – Contracted

WEEKEND COMMUNITY ENGAGEMENT SPECIALIST (CONTRACTOR) OVERVIEW

This role is a contract position that will primarily work on weekends, specifically Saturdays and/or Sundays and up to 8 hours per day.  

The Community Engagement Specialist is responsible for many ongoing activities within a clients’ social media channels such as:  

  • Community moderation and monitoring 
  • Reactive and proactive engagement between a brand and its online communities 
  • Guide and create meaningful social media conversations 
  • Apply expertise of channel and social media nuances and community members’ online behaviors to optimize channel engagement or workflows 
  • Provide insight and recommendations to client and internal team on how to optimize for max community engagement 
  • Share any trends/flags with internal team to share with the client 
  • Identify and flag UGC the brand can potentially leverage as organic or ad posts 

This role focuses solely on reactive community engagement practices for a major retail brand. Customer support, reactive experience, and familiarity with Sprinklr would be beneficial to this role.  
 
We’re always looking to add diversity to our team.  

ESSENTIAL DUTIES AND RESPONSIBILITIES 

We’re looking for someone passionate about engaging with others on social media, naturally proactive to help others, extremely detail-oriented, and able to follow defined processes. This person will enjoy a challenge, can react quickly when processes change, and isn’t afraid to ask questions when unsure about something.  
 
If you’re ready to create a positive customer experience or brand moments on social with us, review the details below and apply to join our agency as a contractor! This is a great opportunity for those who are self-employed or work part-time.  

  • Using a third-party tool, you will be responsible for assigning, evaluating, responding, and escalating per client-provided engagement guidelines, including: 

    – First-touch reactive response and triage of inbound comments, mentions, page posts on the brand’s Facebook, X, Instagram and their Inbox, and TikTok channels 

    – Removing or flagging spam and inappropriate community posts as defined in the engagement guidelines 

    – Escalating customer service inquiries to the customer care team  

    – Swift identification, risk assessment, and escalation of potential HR or PR issues 

    -Engaging with customized positive comments using the appropriate brand voice  
  • Contributes to the ongoing optimization of community engagement strategy 
  • Ensures proper execution of community engagement strategies 
  • Pays attention to any inconsistencies or issues within the social media tool and escalates  
  • Collaborates with internal team to ensure overall client goals and objectives are met 

QUALIFICATIONS AND EXPERIENCE REQUIRED 

  • Critical: Must be available to work Saturdays and/or Sundays up to 8 hours per day
  • Exceptional written and verbal communication skills  
  • Extremely focused and organized  
  • Patience and empathy—customer care is a large part of this role 
  • Ability to move at a fast pace without sacrificing attention to detail  
  • Ability to follow defined workflows independently  
  • 2+ years of experience in consumer-facing marketing (agency experience a plus) OR 1.5+ years of experience managing online communities for consumer brands (retail experience a plus) 
  • Customer service experience is a plus 
  • Professional experience using social media platforms for brands (Facebook, X, Instagram, TikTok)  
  • Experience with third-party community engagement tools (e.g., Sprinklr, Social Studio, Hootsuite, Spredfast) 
     
  • All work scheduled and completed based on Eastern Standard Time 
  • Qualified candidates must live in the US

Please use your cover letter to let us know why you’re the right candidate for this role (even if you don’t check all the boxes) by sharing some examples of past social media work and/or customer support experience with employers or contract work. 

Data Entry Clerk II

Job Description 

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future. 

About This Opportunity

InComm is looking for a flexible individual to join our Accounting, Revenue Recognition team as a Data Entry Clerk. As a Data Entry Clerk with InComm, you will be responsible for timely and accurately reviewing, analyzing, and submitting data related to AP claims, partner billing claims, and AR deductions. The ideal candidate should be experienced in data entry, working with invoices, Microsoft Office, Excel, collaborating, working cross functionally, and meeting deadlines.
Responsibilities

  • Communicate with members of the account management team to obtain information about transactions with missing required information
  • Process vendor invoices and merchant deductions through the Company’s enterprise resource system
  • Review customer invoicing requests and approve upon certain required criteria being met
  • Understand processes and procedures that must be followed when performing job duties to achieve high level of accuracy
  • Ability to manage assigned tasks and perform well in a high-volume and changing environment
  • Ability to problem solve
  • Assist management on special assignments

Qualifications

  • Interpersonal skills and ability to communicate clearly and concisely both verbally and in writing
  • Proficient in data entry
  • Proficient with Microsoft Office Suite
  • Knowledge of Microsoft Excel
  • High School Graduate
  • 1-2 years of data entry experience

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

Claims Examiner

Job Description

Overview

BroadPath is hiring a work from home, detail-oriented medical Claims Examiner looking to make a significant impact in the healthcare industry. Join our remote team as a Claims Examiner and play a crucial role in ensuring the financial integrity and efficiency of our healthcare organization. The Claims Examiner’s will be responsible for accurately processing a wide range of claims, identifying and resolving complex issues, and providing top-notch customer service to our valued providers and members. 
Responsibilities

  • Adjudicate a variety of claims, including routine and complex cases, resolving system edits and audits for both hardcopy and electronic submissions.
  • Effectively communicate with providers and members to address issues related to claims, eligibility, and authorizations.
  • Generate emergency reports and authorizations for claims lacking prior approval.
  • Process third-party liability and coordination of benefit claims in accordance with company policies.
  • Assist in the review of stop loss reports to identify members approaching reinsurance thresholds.
  • Escalate potential system programming issues to supervisors for resolution.
  • Provide guidance and training to less experienced claims processors.
  • Recognize and appropriately route claims for carved-out services according to plan contracts.
  • Apply knowledge of plan contracts, provider pricing, member eligibility, referral authorization procedures, benefit plans, and capitation arrangements.
  • Collaborate with the Accounting team to ensure accurate posting of claims information to general ledger accounts.
  • Work closely with Customer Service and Provider Services departments on large claim projects and adjustments.
  • Interpret benefit and plan details for customers through the use of the cut-log system when necessary.
  • Assist senior examiners in the adjustment of complex claims.
  • Perform other duties as assigned by management.

Qualifications

  • High school diploma or equivalent required
  • 1-3 years of medical claims processing experience 
  • Knowledge of ICD-9, CPT, HCPC, and Revenue Coding
  • Strong analytical and problem-solving skills to address claim issues and troubleshoot problems
  • Excellent communication and customer service skills to effectively interact with providers and members
  • Attention to detail and the ability to maintain focus in a high-volume, production-oriented environment
  • Proficiency with claims processing software and technology
  • Understanding of medical terminology, coding, and healthcare industry regulations
  • Ability to learn and apply complex claims procedures and policies
  • Teamwork skills to collaborate with colleagues and provide training or support
  • Adaptability to work under demanding performance standards for production and quality

Preferred Qualifications: 

  • Commercial Claims Experience, QNXT

People Generalist

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Overview

Human Resources (People) Generalist partners closely with functional management on HR related responsibilities in some or all of the following functional areas: employee relations, training, performance management, employee relations, engagement, compensation, and retention activities.

RESPONSIBILITIES

  • Provide HR generalist and organizational support on a variety of People items. 
  • Provide support and guidance to managers and employees on a full range of HR policies and practices including; employee relations, performance management and enablement, training, development, change management, conflict resolution.
  • Consult with managers and employees to proactively address employee relations items.  
  • Timely investigate basic employee concerns and partner with manager/safety/employee relations, etc. on resolution. 
  • Consult with and educate leaders on compensation, performance review processes, new hire onboarding, compensation, conflict resolution, etc.
  • Support Workday transactional items and ensure employee changes are processed appropriately, accurately, and timely. 
  • Partner closely with Center of Excellence (COE) groups to ensure full service to client groups.
  • Support a variety of engagement activities that align with our corporate values and support retention activities.  
  • Projects, innovations, creative problem solving, not only for client group but for entire organization.
  • Any additional special projects or requests.
  • Travel to branches and corporate locations to meet with leaders and employees

QUALIFICATIONS

  • Bachelor’s Degree in Business Administration, Human Resources, or equivalent, with 2-3 years experience in an HR Generalist-type role. 
  • Must be able to maintain a high level of professionalism and confidentiality.  
  • Effective interpersonal skills, communication and presentation skills.
  • Strong employee relations and conflict resolution skills.
  • Must possess the ability to problem solve and multi-task in a fast paced environment while working independently.
  • Must possess good judgment.
  • Ability to travel ~25% of the time and spend time in local branches
  • Fluency in Spanish a plus
  • Strong computer skills required. Knowledge of Workday and GoogleSuite Platform a plus

WORK ENVIRONMENT:

Traditional office or remote work environment, visit Sunrun branch locations  

PHYSICAL DEMANDS:

Normal office physical demands

Recruiter:Amanda Frock ([email protected])

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different  starting salary range for this opportunity which may be higher or lower.  Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:$65,640.49 to $87,520.65