Release of Information Specialist II – Remote

If you know medical records and you can move fast without getting sloppy, this is a strong ROI role. You’ll process release requests inside Verisma’s software, interpret authorizations, protect HIPAA, and keep the medical record release process clean, compliant, and on time.

About Verisma
Verisma supports healthcare organizations by managing Release of Information workflows and helping ensure protected health information is released accurately, securely, and in compliance with HIPAA and state regulations.

Schedule

  • Virtual (role tied to Pittsburgh, PA)
  • Hourly
  • Work may be remote, facility-based, or client-site depending on operational needs
  • Detail-heavy processing with efficiency and accuracy expectations

What You’ll Do

Process medical Release of Information (ROI) requests quickly and accurately

Use Verisma software applications to input request data and manage workflows

Support resolution of HIPAA-related release issues and maintain confidentiality standards

Organize records and supporting documents to complete the ROI process end to end

Read and interpret medical records, forms, and authorizations to validate releases

Provide customer service in person, by phone, and via email depending on location requirements

Interact professionally with customers and coworkers while meeting standards and metrics

Use Verisma reference materials to ensure compliance with policies and procedures

Attend training sessions as required and support operational needs across the department

What You Need

High school diploma or equivalent (some college preferred)

2+ years of medical records experience

2+ years of clerical or office work experience

Experience with office equipment and tools (desktop computer, scanner, Microsoft Office Suite)

Ability to work independently and stay detail-focused

Preferred Qualifications

RHIT certification

Healthcare setting experience

Knowledge of HIPAA and state regulations related to releasing protected health information

Benefits

Pay range: $18 to $20 per hour

Virtual opportunity with the possibility of remote work depending on placement needs

A clear ROI career track if you want to grow deeper into health information management

Happy Hunting,
~Two Chicks…

APPLY HERE

Data Entry and Validation Specialist – Remote

This is a high-volume intake and data validation role supporting health plan requests. You’ll triage incoming inventory, enter and upload requests into Verisma systems, keep Excel trackers clean, and catch errors before they slow down processing. It’s fast-paced, detail-driven, and built for someone who can juggle priorities without losing accuracy.

About Verisma
Verisma supports healthcare information and release workflows for facilities and requestors. This role sits inside the Health Plan Request (HPR) function and helps keep request intake, batching, and processing moving smoothly across internal platforms.

Schedule

  • Virtual (US)
  • Hourly
  • High-volume, rapid turnaround environment with shifting priorities and escalations
  • Heavy Excel + system navigation work (VRM and ROIS App)

What You’ll Do

Triage inventory received by the Health Plan Request Team by matching it to Verisma facility site lists and identifying the correct client (or flagging non-Verisma items)

Coordinate closely with HPR Account Specialists about files in progress to prevent delays

Follow facility and requestor guidelines on fees, exceptions, rates, and approval protocols

Enter faxed requests from facilities and upload high-volume health plan requests into VRM batch files

Process single-patient requests using the ROIS App

Create clear, professional patient lists from Excel inventory files

Update inventory files and team trackers consistently and accurately

Respond quickly to emails to keep intake moving

Review uploaded batches daily to confirm completion and resolve errors/omissions immediately

Build expertise navigating VRM and ROIS App and adapt to last-minute assignment changes, especially for escalating inventory

Maintain professional communication standards, meet metrics, and sustain positive relationships with clients and requestors

What You Need

High school diploma or GED

Strong multitasking ability and comfort using multiple resources to follow facility protocols

Excel proficiency

Ability to work independently in a fast-paced, high-volume environment

Strong project management skills and a process-improvement mindset

Excellent interpersonal skills, patience, and relationship-building ability with coworkers and clients

Benefits

Hourly range: $19 to $21

Virtual role supporting healthcare administration workflows

Happy Hunting,

~ Two Chicks

APPLY HERE

Vendor Management Specialist I – Remote

This is an entry-level compliance and risk role where you help keep the company’s vendor ecosystem safe, documented, and audit-ready. If you’re organized, comfortable chasing documents, and you can think in terms of “risk, evidence, process,” this is a strong move into vendor risk management in a regulated environment.

About Foundation Finance Company (FFC)
Foundation Finance Company is a fast-growing consumer finance company that partners with home improvement contractors across the U.S. to offer flexible financing options. They’ve been Great Place to Work® certified since 2017 and operate in a regulated, compliance-driven space.

Schedule

  • Full time
  • Remote
  • Remote eligibility is state-restricted: must reside in AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, or WI
  • Office-style work: lots of sitting, typing, and phone/email communication
  • Deadline-driven environment with shifting priorities

What You’ll Do

Support and maintain the Vendor Management program and keep vendor system records current

Perform due diligence and risk assessments for new and existing vendors (financial health, cybersecurity, regulatory, operational risk)

Collect, validate, and analyze vendor documentation like SOC reports, insurance certificates, business continuity plans, and information security policies

Help manage vendor performance reviews and contract renewals, with extra attention to high-risk vendors (in partnership with Legal)

Troubleshoot vendor delivery, quality, payment, or performance issues while maintaining good relationships

Suggest process improvements to strengthen compliance and consistency

Help prepare reports, dashboards, and audit documentation showing program effectiveness

Partner cross-functionally with Legal, Compliance, IT, and business units to support vendor initiatives

Assist with vendor off-boarding tasks and documentation

What You Need

Bachelor’s degree (required)

At least 1 year of vendor management or similar compliance-related experience (preferably financial services or other regulated industry)

Strong writing skills for reports and business correspondence

Ability to present information clearly to stakeholders (internal and external)

Working knowledge of Microsoft Office (especially Excel, Word, PowerPoint)

Benefits

Pay range: $58,000 to $70,000 per year

Day-one health benefits (medical, dental, vision) plus HSA/FSA options

401(k) with company match available day one

Paid sick time and volunteer time off

Paid parental leave options

Employer-paid life and disability insurance

Wellbeing program

Flexible work environment and casual dress code

Happy Hunting,
~Two Chicks…

APPLY HERE

Reimbursement Specialist I – Remote

This is a specialty pharmacy reimbursement role focused on copay assistance, claims accuracy, and clean billing setup. If you’re good with details, enjoy chasing down discrepancies, and you can keep claims moving without dropping the ball, this is a solid entry-to-mid lane in pharmacy admin.

About Lumicera (Powered by Navitus)
Lumicera Health Services is a specialty pharmacy solutions company (powered by Navitus) focused on optimizing patient well-being through transparency and stewardship. Their teams support specialty pharmacy operations with strong compliance standards and a service mindset.

Schedule

  • Full time
  • Remote
  • Work hours: Monday–Friday, 10:30am–7:00pm
  • Remote work not available to residents of: AK, CT, DE, HI, KS, KY, ME, MA, MS, MT, NE, NH, NM, ND, RI, SC, SD, VT, WV, WY

What You’ll Do

Monitor claims activity to ensure accuracy and successful submission

Set up and maintain patient billing information correctly in pharmacy software

Follow SOPs to obtain and process manufacturer copay assistance reimbursements

Work with internal teams to research and resolve claim issues and reduce discrepancies and outstanding balances

Respond to employee, patient, and client questions related to reimbursement and billing

Maintain accurate reference info related to reimbursement and copay assistance programs

Document insurance, prescriptions/orders, and related details thoroughly in patient profiles

Participate in meetings or conferences related to reimbursement/billing as needed

May contact patients with outstanding balances to explain billing options

What You Need

High school diploma or GED (some college preferred)

Experience in pharmacy, health plan, or clinical insurance claims billing, benefit assessments, claims documentation, or claims auditing preferred

Ability to follow compliance requirements and maintain ethical standards

Strong attention to detail and accurate documentation habits

Ability to communicate clearly and work cooperatively with internal teams

Preferred Qualifications

CPhT preferred

Pharmacy technician license or trainee license strongly preferred in states requiring licensure

Benefits

Health, dental, and vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401(k) match up to 5% with no vesting requirement

Adoption assistance program

Flexible Spending Account

Educational assistance plan + professional membership assistance

Referral bonus program up to $750

Quick reality check: the state exclusions are a dealbreaker. If you live in one of those listed states, don’t waste the application. If you don’t, this is a nice “claims + reimbursement” role that can ladder into higher reimbursement roles, pharmacy ops, or payer-facing work.

Happy Hunting,
~Two Chicks…

APPLY HERE

Manager, Payor Engagement – Remote

This is a client-facing operations and relationship management role supporting Sharecare HDS audit contracts. If you can manage payor relationships, keep projects moving, track metrics, and own invoicing/collections without letting details slip, this is your lane.

About Sharecare
Sharecare is a digital health company helping people unify and manage their health through a data-driven virtual health platform. Their work supports providers, employers, health plans, government organizations, and communities, with a focus on improving outcomes and expanding access to care.

Schedule

  • Full time
  • Remote
  • Client-facing role with internal coordination across teams
  • Limited travel may be required for client meetings

What You’ll Do

Act as the primary point of contact for assigned payor customers

Manage relationships, internal communication, workflow, and completion of Audit Line of Business contracts

Coordinate with Sales on customer agreement specifics and ensure alignment on expectations

Communicate with customers throughout project scope, including data feed issues, metric performance, and status calls

Generate reports and track key metrics and performance using company tools

Prepare, proof, and edit documents and spreadsheets (Excel-heavy)

Own financial tasks tied to the Audit line, including invoicing and collections

Attend and participate in client meetings and provide updates to stakeholders

Serve as backup for other responsibilities as needed and take on additional duties as assigned

What You Need

Bachelor’s degree preferred (or equivalent experience)

High proficiency in Microsoft Office, especially Excel and PowerPoint

Strong reporting skills with the ability to translate data into clear updates

Ability to prioritize tasks, manage workflow changes, and drive projects to completion

Strong written and verbal communication skills with a professional client-facing presence

Typing speed of 50 WPM

Ability to work independently while collaborating with internal teams

Helpful (Not Required)

Release of Information (ROI) experience

Healthcare knowledge

Benefits

Remote role

High-visibility customer-facing work with ownership of contracts, metrics, and financial follow-through

Opportunity to grow within a fast-moving digital health organization

This posting is 30+ days old, which usually means one of two things: either the role is hard to fill, or they’re waiting for the right person who’s strong in Excel, client management, and healthcare ops. If you match that, don’t assume it’s dead, assume they’re picky.

Happy Hunting,
~Two Chicks…

APPLY HERE

Forms Completion Specialist – Remote

This is a detail-heavy healthcare admin role focused on completing FMLA and short-term disability forms fast and correctly. If you know medical office workflows, understand medical terminology, and you’ve handled disability/FMLA paperwork before, this is a solid remote lane with clear turnaround expectations.

About Sharecare
Sharecare is a digital health company helping people unify and manage their health through a data-driven virtual health platform. Their teams support members, providers, employers, health plans, and communities with services designed to improve access and outcomes.

Schedule

  • Full time
  • Remote (role listed as Remote CT)
  • Turnaround-driven work: forms completed within 5–7 days after payment
  • Mix of paperwork processing, customer communication, and medical records handling

What You’ll Do

Process FMLA and short-term disability paperwork efficiently and accurately

Complete FMLA/Disability forms using industry standard responses based on specialty practice

Communicate with patients and physician coordinators with a patient-centered, upbeat tone

Handle medical record requests while following HIPAA and HITECH compliance requirements

Answer inbound calls across multiple lines and log call data in an Excel tracking tool

Validate and process incoming requests for protected health information (PHI)

Pull forms and PHI requests daily for invoicing and load into RMS

Monitor EMR accounts to ensure requests are received and processed within required timeframes

Verify patient identity using key identifiers and screen incoming PHI for data protection

Verify requesting party contact details (fax/address) and maintain an Accounting of Disclosure log

Maintain professional relationships with account clients and provide attentive service to patients and representatives

What You Need

Experience with FMLA/Disability forms (required)

Familiarity with medical terminology and medical office processes

At least 1 year experience in a medical records department or similar setting

Strong computer skills, including Microsoft Word and Excel

Excellent organization and ability to multitask while staying accurate

Typing speed of 50 WPM

Comfort using fax, copier, and scanning machines

Strong communication skills with proven customer service ability

Self-motivated team player who can learn new equipment and processes quickly

Benefits

Remote role (CT listing)

Healthcare-adjacent experience combining records, compliance, and form completion

Clear workflow expectations and measurable turnaround goals

Posted 14 days ago, so it’s been sitting a bit. That can be good. It may mean they’re being picky because they need people who already know FMLA/STD forms. If that’s you, apply.

Happy Hunting,
~Two Chicks…

APPLY HERE