by twochickswithasidehustle | Feb 25, 2026 | Uncategorized
Lyric is an AI-first, platform-based healthcare technology company, committed to simplifying the business of care by preventing inaccurate payments and reducing overall waste in the healthcare ecosystem, enabling more efficient use of resources to reduce the cost of care for payers, providers, and patients. Lyric, formerly ClaimsXten, is a market leader with 35 years of pre-pay editing expertise, dedicated teams, and top technology. Lyric is proud to be recognized as 2025 Best in KLAS for Pre-Payment Accuracy and Integrity and is HI-TRUST and SOC2 certified, and a recipient of the 2025 CandE Award for Candidate Experience. Interested in shaping the future of healthcare with AI? Explore opportunities at lyric.ai/careers and drive innovation with #YouToThePowerOfAI.
Applicants must already be legally authorized to work in the U.S. Visa sponsorship/sponsorship assumption and other immigration support are not available for this position.
The Payment Integrity Analyst (COB) supports the Coordination of Benefits (COB) program by investigating and validating other insurance coverage, resolving conflicting eligibility information, and establishing the correct order of liability (primary vs. secondary payer) to prevent and recover improper claim payments. This role performs hands-on casework in a high-volume environment including outreach, documentation, and system updates, while applying analytical skills to interpret claims and eligibility data, identify trends, and recommend process improvements that improve accuracy for the COB program.
ESSENTIAL JOB RESPONSIBILITIES
Investigation and verification
- Review, prioritize, and work assigned COB leads (automated and manual) to determine required verification steps and next actions.
- Investigate and validate coverage details (payer, plan type, subscriber relationship, policy indicators, effective/termination dates) using internal systems, payer portals, EOBs/claim responses, and other approved data sources.
- Apply COB rules and guidelines, including CMS and NAIC guidance as applicable, to determine the correct order of liability and document the rationale for the primacy determination.
Outreach, documentation, and system updates
- Contact insurance carriers, employers, clearinghouses, providers, and other third parties as needed to confirm or clarify coverage information and obtain supporting evidence.
- Create clear, detailed, and accurate case notes that capture verification steps, evidence, and outcomes in internal tools to support audits and downstream recovery/reprocessing.
- Update eligibility/COB records and coordination rules based on verified information and confirm updates are applied correctly to reduce downstream adjudication errors and abrasion.
Payment integrity support & Operational excellence
- Provide validated COB outcomes that support downstream payment integrity activities (recovery, reprocessing, adjustments) with minimal rework.
- Prepare and evaluate documentation needed for inquiries, disputes, and appeals related to determinations, as assigned.
- Meet or exceed established productivity, turnaround time, and quality/audit standards while managing a high-volume case queue.
Analytical contribution
- Track outcomes and error categories, identify root causes of recurring COB issues and false positives, and recommend opportunities to streamline research, improve data quality, and reduce incorrect payments.
- Use Excel and other tools to support ad hoc analysis (e.g., trend review, inventory quality checks, and performance insights); partner with stakeholders to clarify requirements and improve workflows.
- Reconcile discrepancies across sources (eligibility feeds, member/group data, claim history, and third-party responses) and drive cases to a clear, audit-ready determination.
REQUIRED QUALIFICATIONS
- Bachelor’s Degree and/or one (1) year of related healthcare experience (e.g., COB/TPL, eligibility, claims operations, billing, recovery, or payment integrity).
- Minimum of one (1) year of experience performing COB investigations and/or payment integrity casework, including independent ownership of moderate-to-complex inventories.
- Minimum of one (1) year of experience performing data analytics with large data sets
- Minimum of one (1) year of experience using working knowledge of coordination of benefits rules, primary/secondary payer logic, coverage hierarchy, and order-of-liability concepts; understanding of CMS and NAIC guidance as applicable..
- Comfortable navigating multiple systems, portals, and payer interfaces.
- Ability to maintain confidentiality and comply with HIPAA and data security standards.
PREFERRED QUALIFICATIONS
- Bachelors degree in business or healthcare/related field
- Knowledge of claim adjudication workflows and payment rules. Familiarity with eligibility data and outreach processes in the healthcare industry for coordination of benefits.
- Experience with SQL
- Experience within high-volume, SLA-driven operations teams.
- Creative thinker with an entrepreneurial spirit
***The US base salary range for this full-time position is:$23.65 – $35.48
The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. Please note that the compensation details listed in US role postings reflect the base salary only, and does not reflect the value of the total rewards compensation. ***
Lyric is an Equal Opportunity Employer that strives to create an inclusive environment, empower employees and embrace collaborative success.
by twochickswithasidehustle | Feb 25, 2026 | Uncategorized
About Givebacks, Inc.
Givebacks is a mission-driven software company rethinking how K–12 school communities manage payments and fundraising. We build simple, transparent tools that bring districts, parent organizations, and families together in one unified platform—cutting through complexity so schools can spend less time on admin work and more time supporting students. We’re a growing, ambitious team focused on building thoughtfully, moving quickly, and creating meaningful impact in school communities.
We are seeking a driven and research-oriented Market Development Associate to support district-level revenue growth through targeted, state-specific go-to-market execution. This role is a critical pipeline-generating partner to Sales and Marketing, responsible for building research-backed outreach strategies, executing outbound campaigns, and supporting conference-driven demand generation.
The ideal candidate is a high-urgency, self-directed operator who thrives on research, execution, and continuous improvement. This role is well-suited for someone early in their sales or go-to-market career who wants clear expectations, measurable impact, and exposure to strategic sales motions in a fast-growing EdTech company.
What You’ll Do:
Market & State-Level Strategy
- Conduct deep research into state-specific K–12 policies, procedures, and operational nuances related to fundraisers, boosters, and school districts.
- Build, document, and maintain comprehensive state-by-state sales strategies within HubSpot.
- Prioritize and sequence state outreach based on opportunity size, readiness, and ease of entry.
- Partner with Marketing to align messaging and campaigns with state-level insights.
Pipeline Generation & Prospecting
- Research district and school-level decision-makers and accurately import contact data into HubSpot.
- Add a minimum of 1,700 new school buildings into the pipeline by driving qualified discovery meetings.
- Execute outbound email and call sequences with consistency, urgency, and attention to detail.
- Create, document, and share effective outreach sequences and best practices with the broader sales team.
Meeting Booking & CRM Excellence
- Meet or exceed monthly and quarterly targets for booked and attended discovery meetings.
- Maintain weekly activity benchmarks across calls, emails, and sequence completion.
- Ensure best-in-class CRM hygiene, including accurate activity tracking, pipeline stages, and contact data.
Conference & Campaign Support
- Drive pre- and post-conference execution, including list uploads, lead sheets, and AE briefings.
- Provide Account Executives with relevant prospect intelligence, including state-specific context and lead status.
- Execute timely, strategic post-event follow-up and integrate learnings into ongoing campaigns.
Ideal Candidate Profile:
- Enterpriser: A proactive self-starter with ownership mentality and bias toward action.
- High Sense of Urgency: Operates quickly without sacrificing accuracy or quality.
- Detail-Oriented Operator: Maintains high standards for research, execution, and CRM hygiene.
- Adaptable & Flexible: Comfortable pivoting tactics as strategies evolve.
- Persistent & Tenacious: Demonstrates grit and resilience in outbound prospecting.
- Customer-Centric Thinker: Seeks to understand district needs and align value accordingly.
- Strong Communicator: Clear, concise written and verbal communicator.
- Creative Problem Solver: Finds new and effective ways to engage prospects.
- Self-Leader: Manages time, priorities, and goals with minimal oversight.
Requirements:
- 1–3 years of experience in sales development, market development, or outbound prospecting (SaaS or EdTech preferred).
- Experience working in a CRM environment (HubSpot strongly preferred).
- Strong research, organizational, and time-management skills.
- Comfort with high-volume outbound activity and performance-based goals.
- Familiarity with the K–12 education market is a plus but not required.
Benefits:
- Unlimited Paid Time Off
- Flextime Options
- Remote Work Options
- Paid Holidays
- Employee Stock Options
- Paid Parental and Family Medical Leave
- Full Employee Medical, Dental, and Vision Coverage
- Flexible Spending Account
- 401(k) Plan
Givebacks is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
by Terrance Ellis | Feb 25, 2026 | Uncategorized
This is a outcomes-driven, clinically rigorous analytics role, not “make a dashboard and vibe.” You’ll design and run studies that prove whether the program works, how durable the results are, and what clinical interventions actually move the needle.
About Calibrate
Calibrate is redefining obesity care as biology, not willpower, combining clinical research, personalized coaching, and lifestyle intervention to improve metabolic outcomes. Launched DTC in 2020 and now expanding through enterprise channels, their app-based program supports members across four pillars: food, sleep, exercise, and emotional wellbeing.
Schedule
- Remote-first (work from any state)
- Full-time role
What You’ll Do
- Design and analyze clinical outcomes studies (weight loss durability, medication adherence, metabolic and cardiometabolic indicators, safety/escalation patterns)
- Define cohorts, baselines, and follow-up timelines to measure program impact over time
- Partner with Clinical leadership to evaluate pathways, protocol adherence, and intensity/timing of clinical touchpoints
- Assess the impact of clinical interventions on outcomes and member experience
- Translate findings into practical insights that inform clinical and operational decision-making
- Build and strengthen internal evidence frameworks for clinical effectiveness
- Ensure analyses align with accepted clinical standards and are appropriate for leadership, employer, and partner audiences
- Produce documentation and outputs that can withstand external scrutiny and support presentations/publications
- Partner with Data Engineering on clinical data requirements, quality standards, and analytic definitions
- Ensure analyses are reproducible, auditable, and clearly documented
- Collaborate cross-functionally with Clinical and Product teams to improve data integrity and usability
What You Need
- 5+ years analyzing clinical or healthcare outcomes data
- Experience with cohort-based and longitudinal analysis
- Proficiency in SQL plus Python or R
- Looker proficiency (preferred)
Benefits
- Salary range: $110,000–$140,000
- Generous paid time off, including company holidays, wellness days, and floating holidays
- Medical, dental, and vision options
- Calibrate-funded disability and basic life insurance
- Wellness programs including Headspace membership and Headspace Care therapy access
- Employee Assistance Program (Prudential)
- Remote-first work model (work from any state)
- Competitive paid parental leave
If you’re the kind of analyst who cares about clinical credibility and can defend your work under scrutiny, don’t wait. Roles like this get tight once the right candidate shows up.
Bring the rigor. Bring the receipts. Help prove what works.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 25, 2026 | Uncategorized
If you’ve got negotiation instincts and you’re quick with numbers, this role puts you right in the action. You’ll work directly with creditors and agencies to negotiate settlements that help clients move toward being debt free.
About GRT Financial, Inc.
GRT Financial is a licensed debt settlement company that helps clients negotiate reductions of unsecured debt. They tie their success to client outcomes and focus on transparent practices and high-touch service throughout the program.
Schedule
- Remote role
- Pay: $15/hour paid weekly + bonus
- Benefits begin the first of the month following 30 days of employment
What You’ll Do
- Sort and filter large data sets in Excel to identify the strongest accounts to target for negotiations
- Negotiate settlements on behalf of clients and ensure settlement payments are scheduled
- Build and maintain relationships with creditors, collection agencies, and debt buyers
- Organize creditor contacts and negotiation outcomes for future reference
- Track accounts in negotiation and follow up consistently to move settlements forward
- Calculate settlement payment options based on each client’s budget
- Communicate with creditors efficiently via phone, email, and fax
What You Need
- High school diploma required (BA preferred) or equivalent experience/training
- Strong written and verbal communication skills (including simple correspondence and small-group communication)
- Basic math skills (rates, ratios, percentages; comfort interpreting bar graphs)
- Intermediate reasoning skills with the ability to manage multiple variables in standardized situations
- Proficiency in Microsoft Word and Excel (intermediate level)
- Debt Pay Pro knowledge (plus)
Benefits
- $15/hour paid weekly + bonus
- Medical, dental, and vision insurance (starts first of the month after 30 days)
- 401(k)/retirement benefit options
- Paid vacation per company PTO policy
- 100% company-paid life insurance
- 100% company-paid short- and long-term disability
- Flexible spending accounts
- Employee Assistance Program (EAP)
If you’re ready to negotiate, track details like a hawk, and help clients get real traction on their debt, apply now.
This is one of those roles where your follow-through turns into someone else’s fresh start.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 25, 2026 | Uncategorized
Be the calm, capable guide that gets new hires from “offer accepted” to “fully rolling” without chaos. You’ll own onboarding and early employee support, keeping people informed, compliant, and confident during their first 90 days.
About GRT Financial
GRT Financial helps individuals take control of their debt through personalized debt-resolution programs and compassionate support. The company is built on empathy, integrity, and accountability, with a mission to help clients regain financial confidence and move toward a fresh start.
Schedule
- Full-time, 100% remote (work-from-home)
- Monday–Friday, 8:00 AM–5:00 PM CST
- Requires private, distraction-free workspace and reliable internet (50 Mbps)
- Hourly, non-exempt (overtime eligible)
- Pay: $20/hour (paid weekly)
What You’ll Do
- Own the new hire transition process from offer acceptance through the first 90 days
- Serve as the primary point of contact for new hires during pre-employment and early employment stages
- Proactively guide new hires through background checks, I-9s, payroll and benefits timelines, equipment shipment/setup, and first-day readiness
- Ensure new hires have all training/start information and know their supervisor before day one
- Coordinate with the PEO and internal teams to complete onboarding requirements on time and in compliance with federal/state regulations
- Track onboarding progress and ensure required communications, documentation, and system access are completed
- Maintain regular touchpoints during the first 90 days to support engagement and troubleshoot issues
- Handle general HR inquiries and escalate complex matters as needed
- Maintain accurate employee records and data integrity across internal systems and PEO platforms
- Support employee lifecycle changes (promotions, transfers, pay changes, terminations) and process them timely
- Assist with offboarding logistics and exit survey coordination
- Identify improvements to onboarding workflows, admin processes, and employee communications
- Support HR projects, training initiatives, and policy updates as assigned
- Handle sensitive employee information with discretion and professionalism
- Maintain compliance awareness (including FDCPA, TCPA, company policies, and SOPs)
What You Need
- High school diploma or GED
- 2+ years of HR administration, onboarding, or related HR experience
- Strong written and verbal communication skills, including handling sensitive conversations professionally
- High attention to detail, strong organization, and consistent follow-through
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong interpersonal skills and cross-functional collaboration ability (remote/multi-state experience is a plus)
- Comfort learning and navigating multiple systems (HRIS/talent platforms)
- Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort adopting new tools
- Working knowledge of employment laws, HR best practices, and onboarding compliance requirements
- Knowledge of or willingness to learn FDCPA, TCPA, and related standards
- Commitment to confidentiality, data integrity, and information security
Benefits
- Medical, dental, and vision (group health plan)
- HSA program and healthcare FSA
- Basic life and AD&D (100% employer paid)
- Short- and long-term disability (100% employer paid)
- Voluntary life and AD&D, critical illness, and accident insurance
- Employee Assistance Program (EAP)
- Financial wellbeing and caregiver support programs
- Educational assistance program and adoption assistance program
- Paid time off, holidays, and floating holidays
- 401(k) with employer matching
- Training and development opportunities, commuter benefits, and marketplace perks
- Benefits effective after 30 days (eligibility varies by status/location)
If you’re sharp, steady, and built for onboarding logistics, don’t wait. This role moves fast and the best candidates don’t sit on it.
Help people start strong, stay supported, and feel like they joined the right place.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 25, 2026 | Uncategorized
If you love turning messy processes into clean, searchable help content, this is your lane. You’ll shape the knowledge and messaging that helps CX teams move faster and helps customers help themselves.
About Roadie (a UPS company)
Roadie is a logistics and delivery platform that helps businesses handle modern retail delivery with broad coverage, flexibility, and visibility. With a nationwide network of independent drivers, Roadie supports everything from same-day delivery to big-and-bulky and DC-to-door solutions.
Schedule
- Remote-first role (U.S.)
- Work authorization required (no visa sponsorship)
What You’ll Do
- Create and refine CX content aligned to Roadie’s voice, focusing on clarity, consistency, usability, and strong self-service outcomes
- Audit internal and external Salesforce knowledge content for accuracy and relevance, partnering with CX Enablement to close gaps and improve resources
- Convert process maps and workflows into clear, digestible guides for CX team members
- Partner with Product and Marketing on rollouts, enhancements, and campaigns to keep CX resources and messaging current
- Coordinate with Legal to secure approvals for external-facing content
- Triage and manage incoming content requests based on scope, urgency, and deadlines
- Deliver work against KPIs set by the Content & Instructional Design Manager
- Develop and maintain CX macros to standardize, brand-aligned customer communications
- Manage internal CX communications across channels
- Optimize knowledge base search experience by staying current on Salesforce capabilities
- Provide regular updates to CX Enablement leadership on help center performance and improvement opportunities
What You Need
- Bachelor’s degree in English, Communications, Technical Writing, or a related field
- 2+ years of experience in technical writing or content development
- Experience with content management systems and knowledge bases (Salesforce strongly preferred)
- Strong communication skills and ability to translate technical concepts for nontechnical audiences
- Ability to create searchable, accessible content for multiple audiences
- Self-starter mindset with the ability to work independently
- Problem-solving tenacity with patience and persistence
Benefits
- Competitive total rewards package
- 100% company-paid health insurance for yourself
- 401(k) with company match
- Tuition and student loan repayment assistance
- Unlimited PTO
- Remote-first environment
- Inclusive family leave policy
- Paid Wellness Days (in addition to company holidays)
- Monthly work-from-home stipend
- Paid sabbatical leave for tenured employees
- Technology provided to do the job
If you want in, don’t overthink it. Get your application in while this one’s still open.
Bring your portfolio, bring your precision, and help build a CX knowledge experience people actually trust.
Happy Hunting,
~Two Chicks…
Recent Comments