UX Designer

by Irma Moore | Dec 31, 2024 | Uncategorized

Job DescriptionWe’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.

Our game-changers:
* Challenge Conventions
* Deliver outcomes unimagined
* Create experiences that go beyond WOW

If this is you, we would love to discuss career opportunities with you.

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.

#LI-Remote

We are seeking a talented and detail-oriented UX Designer with strong experience in wireframing to join our dynamic team. The ideal candidate will have a keen eye for user-centered design and a passion for creating intuitive and engaging user experiences.

Responsibilities:

• Collaborate with product managers and developers to design user-friendly interfaces.
• Create wireframes, storyboards, and user flows to effectively communicate design ideas.
• Conduct user research and evaluate feedback to iterate and improve designs.
• Ensure design consistency across all platforms and devices.
• Present and articulate design concepts to team members and stakeholders.

Qualifications:

• Minimum of 6-8 years of experience
• Bachelor’s degree in Design, Computer Science, or a related field.
• Proven experience as a UX Designer or similar role.
• Proficiency in design tools such as Adobe XD, Sketch, Figma, or similar.
• Strong portfolio showcasing wireframing and UX design projects.
• Excellent communication and teamwork skills.
• Ability to solve complex design problems and attention to detail.

Salary Range:

The base salary range for this position is $91,457 – $ 125,754, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The position will be posted for 3 weeks from its posting date of 12/24.

#LI-Remote

#ConcentrixCatalyst

Location:USA, KS, Work-at-Home

Language Requirements:

Time Type:

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites:

•English

•Spanish

Specialized Technical Automotive Consultant (Work at Home – Wisconsin)

by Irma Moore | Dec 31, 2024 | Uncategorized

About the Role

Location: Work from Home – Wisconsin residents | Initial on-site training – Saginaw, Michigan

Are you ready to shift gears from the physically demanding environment of a service garage and leverage your extensive auto tech experience in a work-from-home role at Morley?

Support a domestic OEM brand by joining our award-winning group of more than 200 ASE-Certified Technical Automotive Consultants.

Be the first line of defense in solving new and challenging vehicle repair issues.

Why Apply

• Enjoy a more balanced lifestyle working Monday through Friday from the convenience of your home. No daily commute, less stress, more time for you.
• Receive a steady paycheck and excellent benefits including medical, dental, vision and life insurance; 401(k) with match; paid time off; paid holidays; and more.

What to Expect

• Utilize your technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and email.
• You’ll specialize in automotive EV, engine, electrical, drivetrain or infotainment systems, providing expert help on domestic vehicle repairs.
• Your journey starts with an initial training program in Saginaw, Michigan, designed to equip you with the skills needed to effectively support field techs from your home office.
• Benefit from continuous support and resources including access to the latest technical data and repair strategies, with guidance from fellow consultants and approachable leaders.
• Seize opportunities for professional growth and advancement within our team, enhancing your career trajectory in the automotive industry.
• Skills for Success
• Required Skills
• Strong understanding of automotive engine, electrical, drivetrain and/or infotainment systems 
• Able to use electronic service manuals
• Eligibility Requirements
• High school diploma or equivalent
• Five or more years of recent experience as a mechanic in a full-service shop
• Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley)
• Valid driver’s license
• Able to work shifts within the center’s hours of operation:
  • Monday – Friday
  • 6 a.m. – 7 p.m. Central time (7 a.m. – 8 p.m. Eastern time)
  • No weekends!
• Must be able to stick to the schedule reliably, as some queues are time sensitive
• Nice to Have
• Electric vehicle (EV) experience
• Microsoft Office experience
• Typing skills
• Remote Work Requirements
• Wisconsin resident
• High-speed internet access at home that you are able to connect to via Ethernet or landline
• Secluded and distraction-free work environment 
• Why Join Our Morley Family
• The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides – your total compensation package.
• Health & Wellness Benefits
• Medical and prescription coverage, including free annual physicals
• Dental and vision insurance
• Paid time off
• Associate wellness program (earn a reward for getting your annual wellness checkup)
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
• Financial Benefits
• 401(k) with match
• Flexible spending account
• Life insurance
• Short- and long-term disability insurance
• Benefits to Make Your Life Easier
• Teladoc: Free online access to doctors 24/7
• 24/7 nurse help desk
• Patient advocacy: Free 24/7 help with benefit questions and claims issues
• Family, financial and estate guidance (will) services
• About Morley
• Our mission is to deliver extraordinary experiences.
• We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our Morley Family members and for the world-leading companies that partner with us.
• We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
• As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected].
• Thank you for your interest in Morley.

Claims Adjudicator

by Irma Moore | Dec 31, 2024 | Uncategorized

WellSense Health Plan is a nonprofit health insurance company serving members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded 25 years ago as Boston Medical Center HealthNet Plan, we provide plans and services that work for our members, no matter their circumstances.

Apply now

It’s an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.

Job Summary:

Responsible for the accurate and timely processing of claims while meeting established quality and productivity standards. Also, responsible for simple adjustments to previously processed claims.

Our Investment in You:

·       Full-time remote work

·       Competitive salaries

·       Excellent benefits

Key Functions/Responsibilities

• Provide general claims support by reviewing, researching, investigating, processing and adjusting claims.
• Identify trends and report to Supervisor as necessary.
• Review and analyze data from system-generated reports for in-process claims to identify and resolve errors prior to final adjudication.
• Consistently meet established productivity, schedule adherence and quality standards.
• Other duties as assigned.

Qualifications:

Education Required:

• High School Diploma / GED (or higher)

Education Preferred:

• Associate degree or some college coursework (preferred)

Experience Preferred/Desirable:

• 2+ years of administrative experience (i.e. office, administrative, clerical, customer service, etc.)
• 1+ years of experience processing medical, dental or prescription claims

Competencies, Skills and Attributes

• Experience with Facets system
• Familiarity with UB04’s and CMS 1500’s
• Experience with Microsoft Excel (ability to create, edit, filter and sort through spreadsheets)
• Experience with Microsoft Word (ability to create and edit documents)
• Experience with Microsoft Outlook (ability to send/receive emails and calendar invites)
• Understand and maintain HIPAA confidentiality and privacy standards when completing assigned work
• Proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Navigate across various computer systems to locate critical information.
• Attention to detail to ensure accuracy, which will support timely processing of the member’s claim.
• Strong communication skills (internally and externally).
• Ability to work with minimal supervision while meeting deadlines.

Working Conditions and Physical Effort:

• Regular and reliable attendance is an essential function of the position.
• Ability to work OT during peak periods.

 Telecommuting Requirements

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive an approved high-speed internet connection or leverage an existing high-speed internet service

About WellSense

WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees

Assistant

by Irma Moore | Dec 31, 2024 | Uncategorized

Under the supervision of the Support and Service Team Manager, the Assistant provides clerical and administrative functions and support to Account Managers and Brokers.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Obtain and maintain your Property and Casualty License
• Provide phone coverage for the organization
• Become knowledgeable in programs and internal operations
• Become familiar with all departments and personnel
• Manage the Assistants email inbox accurately and in a timely manner
• Manage policy email inbox
• Prepare quotes to be sent out to agents/insureds
• Prepare finance agreements for direct insureds to accompany the quote
• Prepare Acord applications when necessary
• Complete Policy checks
• Prepare invoices for policies
• Provide transparency and documentation of all transactions within AMS
• Create state affidavits accurately and in a timely manner
• Request and obtain loss runs
• Ensure proper documents are prepared, received, and reviewed for submission.
• Assist with any internal or external surplus lines audits verifying transactions and documents
• Demonstrate ability to manage multiple priorities in a high-volume position, deliver timely and accurate work, and respond with a sense of urgency as required.
• Independently investigate research, and resolve issues that may arise during the invoicing, reconciliation, or payment processes.
• Self-directed with strong organizational, decision-making, and time management skills.
• Effectively works independently within a team construct, while supporting teamwork and achieving team goals.
• Be flexible with internal workflow and process changes and provide feedback.
• Coachable, willing to learn new skills and apply constructive feedback
• Ability to effectively and professionally communicate and build positive working relationships with all levels within the organization
• Organizes tasks efficiently to meet deliverables on time; notifies management when schedules cannot be met; recommends and implements alternatives/options to minimize delay.
• Exhibits an exceptional degree of ingenuity, creativity, and resourcefulness in decision-making and independent problem-solving
• Attend and participate in team meetings
• Handle correspondence with agents, insureds, and carriers
• Support and assist Account managers and Account Management leaders as necessary
• Support and provide backup to all administrative duties including retrieving mail from the office when necessary
• Work independently, take initiative, and work with little supervision
• Maintain regular and timely attendance
• Other duties as assigned

Competencies

• Demonstrate strong initiative, willingness, and ability to independently manage many changing tasks simultaneously
• Ability to thrive in an environment that requires: Self-management, accountability, and dependability
• Flexibility in a rapidly evolving company
• Results Orientation: demonstrates the ability to consistently deliver results by meeting deadlines and achieving goals
• Communication: effectively conveys information and ideas in concise and meaningful exchanges through written and verbal communication
• Teamwork/Collaboration: effectively develops relationships and encourages idea-sharing that facilitates the accomplishment of goals
• Initiative: proactively seeks opportunities to work outside of job scope to assist the department or cross-functional team and demonstrates the ability to go beyond what is required to achieve goals
• Personal Adaptability: demonstrates the ability to embrace change and effectively adjusts to new or altered processes within the business environment
• Influences cross-functional collaboration and problem-solving.
• Strong prioritization, interpersonal, problem-solving, and presentation skills
• Ability to juggle competing priorities.
• Demonstrated ability to function independently with deadlines and resource constraints.
• Ethical Conduct
• Customer/Client focus
• Stress Management/Composure
• Management and leadership skills
• Organized

Knowledge, Skills, and Abilities

• Consistency in follow-up with clients and co-workers
• Organized
• Flexible, patient, creative and resourceful
• Accuracy and an eye for detail
• Computer skills
• Written and verbal communication skills
• Perform and prioritize multiple tasks with ease
• Take personal accountability
• Regular and timely attendance
• Work well with co-workers and clients
• Communication skills including diplomacy, flexibility, confidentiality, and ability to maintain good team member relations.

Work Environment

This job operates in a professional office environment or a personal home. The role routinely uses standard office equipment such as a laptop, desktop, smartphone, photocopiers, shredders, and filing cabinets. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to use manual dexterity to handle, feel, and operate objects, tools, controls, and reach with hands and arms. This individual is frequently required to stand, talk, and hear. Specific vision abilities by this job include close vision and ability to adjust focus. The employee is required to type, file and lift office supplies up to 20 pounds.

Position Type/Expected Hours of Work

This position offers a flex start schedule. The regular start time of the shift is between 7:00 a.m. and 8:00 a.m., Monday – Friday. Employee must work 30 hours per week to maintain full time employment status. Occasional overtime is required.

Required Education and Experience

• High School diploma required
• 6+ months experience in surplus lines industry OR a valid P&C insurance license plus 8+ months of CSR or administrative support experience
• 6+ months computerized data entry experience required.
• 2 years’ experience in insurance industry
• Work experience in administration or accounting preferred.
• Experience using Word, Excel, and Outlook preferred.
• Additional Eligibility Qualifications
• Must maintain or get producer’s insurance license within 60 days of employment.

Why Veracity?

Here at Veracity, you’ll be part of a team of trailblazers and visionaries. We’re not just revolutionizing the way people “do” insurance; we are creating a whole new paradigm. Here, you will experience a vibrant and inclusive workplace where your ideas matter! With us, you have a chance to:

• Engage in groundbreaking projects that are reshaping the insurance landscape.
• Collaborate with a group of dedicated, like-minded professionals.
• Experience a culture that prioritizes growth and development.

Perks:

• Health, dental, and vision plans.
• Amazing work-life balance with 4 weeks of Paid Time Off.
• 9 Paid Company Holidays with 2 floating holidays.
• 401K Programs with employer match.
• Personal assistant programs for support in a healthy personal and work life.

Comp Range:  $20 – $24/hr 

We are proud to be an equal opportunity employer. We are committed to providing equal opportunities to all qualified applicants, regardless of race, color, religion, sex, national origin, disability, or any other legally protected characteristics. 

Client Financial Services Coordinator

by Irma Moore | Dec 31, 2024 | Uncategorized

This will be a remote role based out of the Banfield Pet Hospital headquarters in Vancouver, WA.

Starting Pay Rate: $19.50/hour with opportunities for merit increases (salary range: $18.50 – $20.38/hour).

Summary and Qualifications:

Communicate with Banfield clients, via inbound and outbound calls, who have past due payments for their Wellness Plans, NSFs, and/or outstanding hospital invoices to obtain account information, approval to collect the past due payments, and/or make acceptable payment arrangements.

Handle calls relating to Lost Pet and micro-chipping calls, hospital questions and general Wellness Plan questions from current and potential clients.

Essential Responsibilities and Tasks:

• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Notify Banfield clients via telephone and email regarding delinquent accounts for Wellness Plans, third party collections, NSF’s and/or hospital invoices.
• Use various collections techniques to negotiate and secure payment on accounts.
• Process and document future, current and past due transactions.
• Troubleshoot and resolve payment and account discrepancies.
• Document calls and resolutions using all appropriate systems, ensuring consistency in service.
• Assist hospital teams with Wellness Plan and non Wellness Plan financial information.
• Ensure the delivery of an exceptional client experience to both internal and external clients in every interaction.
• Educate associates and clients on business standards for Wellness Plans.
• Maintain client privacy, security and company confidentiality.
• Other job duties as assigned.

Special Working Conditions:

• Must be hardwired with a minimum 85mbs internet speed.
• Must have a quiet space to work.
• Ability to work at a computer for long periods of time. 
• Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
• The noise level in the work environment is normally moderate.
• Environment where pets are present.

Experience, Education and/or Training:

• Associate’s degree is preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities.
• One year of customer service (call center, retail, hospitality, etc.) experience is required.
• Excellent communication skills are required.
• The ability to multi-task, prioritize and manage time effectively is required.
• Strong client contact handling skills and active listening skills are required.

What We Offer – The Good Stuff:

• Competitive salary with paid time off & holidays so you can spend time with the people you love
• Medical, dental, and vision insurance for you and your loved ones
• Fertility and family-building assistance
• Paid Parental leave
• Practice Paid Basic Life Insurance
• Practice Paid Short- and Long-Term Disability
• Competitive referral program – join our team, bring your friends, and get paid*
• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match
• Commuter Benefits
• Legal Plan
• Health Savings Account & Flexible Spending Account
• Mental health support and resources
• Paid Volunteering
• Optimum Wellness Plans® for up to three pets
• Continuing Education allowance & MED hours for eligible positions
• Student Debt Relief (for full-time DVMs)
• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more

Even More Good Stuff:

• Opportunities for growth and leadership roles at Banfield, Mars, and other divisions of Mars
• Health and well-being benefits to support quality of life
• Associate-led equity, inclusion, and diversity groups (we have 7 of them!)
• Awesome opportunities to volunteer through Mars Volunteer Program, like volunteering at coral reef cleanups or on research vessels!

*Terms and conditions apply

**Benefits eligibility is based on employment status

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Banfield Pet Hospital® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. Banfield Pet Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location. #FT

Associate Pricing Analyst

by Irma Moore | Dec 31, 2024 | Uncategorized

Responsibilities

Hexagon’s Asset Lifecyle Intelligence (ALI) Division is seeking an Associate Pricing Analyst for our Madison, AL office within the Order Management & Service Center organization. Products and pricing are established and maintained in Salesforce using Apttus CPQ (Configure Price Quote) functionality. Candidate should have technical experience in the capabilities and functionalities of the Salesforce.com platform, and a proven track record of driving best practices and processes. Individuals in this position work remotely under limited supervision with some latitude for independent judgement. Individuals may be required to work in the Madison, AL office as requested.
 

•    Works with Sales/Marketing and Finance to correctly implement product portfolio and established pricing programs aligned with product/sales strategy and revenue recognition requirements.
•    Creates/administers pricing databases and coordinates implementation of pricing proposals across the organization. 
•    Implementing, testing, and managing global, local, and customer-specific products and pricing in Apttus CPQ.
•    Manages product releases, which includes packaging, licensing, product export classification, and other related tasks.
•    Provide prompt support to Sales and Order Management Teams to resolve issues with products and pricing in Salesforce.
•    May serve as an administrator for internal web sites.
•    Create & maintain documentation, standardization, and look for ways to continuously improve processes and procedures.

Education / Qualifications

• Bachelor’s degree in Management Information Systems or Business related program (Finance, Accounting, Management, Economics, Marketing) or equivalent experience required with at least 1 year of hands-on experience with Salesforce implementations, testing & support.
•  Must be located within 200 miles of the Madison, AL office.
• Demonstrated ability to learn and embrace new technologies, applications, and solutions.
• Experience documenting and analyzing processes, procedures, and/or policies.
• Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities.
• Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance and instruction to users.
• Excellent verbal and written communication skills; ability to communicate effectively with different levels within the organization as well as collaborate with cross-functional business partners and technical teams.
• Salesforce.com Administrator and Apttus CPQ Certification is preferred, but not required.
• Functional knowledge of Quote-To-Cash, Configuration, Product catalog/modeling, Pricing and Quoting functionality is preferred, but not required

#LI-PB1

#LI-Remote

About Hexagon

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. 
 
Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle. 
 
Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability. 
 
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB. 

Why work for Hexagon?

At Hexagon, if you can see it, you can do it. Hexagon’s Asset Lifecyle Intelligence division puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world. 
 
* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, Asset Lifecycle Intelligence division has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with. 

Everyone is welcome

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all. 
 
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.