by Terrance Ellis | Jan 28, 2026 | Uncategorized
This role is the front-line quality gate before claims get coded. You’ll verify patient and insurance details from EMS patient care reports, track down missing information, and make sure files are complete and accurate so claims don’t stall later. If you enjoy investigative work, tight deadlines, and clean data, this is a strong fit.
About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform that supports and automates the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, supporting organizations that save and improve patients’ lives.
Schedule
- 100% remote (U.S.)
- Full-time
- Deadline-driven work; accuracy and consistency are key
What You’ll Do
- Receive EMS patient care reports (PCRs) for assigned clients and process them in a timely manner
- Gather and verify insurance information in patient files, including validating coverage for the date of service
- Verify patient demographics, including:
- Name
- Date of birth
- Address
- Research and locate missing information when it is not provided in the report
- Maintain clean, complete records so claims are ready prior to coding
- Support additional duties assigned by the Department Manager
What You Need
- Medical billing knowledge (required)
- Ability to multitask and manage deadlines
- Ability to work independently with strong focus
- Collaborative communication skills with clients, external parties, and internal teams
- Professional, pleasant demeanor and strong composure under pressure
- Computer literacy and ability to work with two monitors
- Strong follow-through and attention to detail
- Good grammar and strong written communication
- Dependability and punctuality
- Quick learner with strong note-taking during training
- Accountability for your work and comfort asking questions
Benefits
- Competitive pay (commensurate with experience)
- Comprehensive benefits package
- 401(k) plan
If you’re the type who hates incomplete information and you’re good at finding what others miss, apply while it’s open.
This is quiet, focused work that makes the whole billing pipeline run smoother.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 28, 2026 | Uncategorized
This role is all about getting private-pay patient accounts “claim-ready” by tracking down the right details fast and entering them accurately. If you’ve got some billing experience, strong focus, and you don’t fold under a heavy workload and deadlines, you’ll do well here.
About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform to help monitor and automate the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, supporting organizations that save and improve patients’ lives.
Schedule
- 100% remote (U.S.)
- Full-time
- Heavy workload with deadlines; consistent HIPAA compliance required
What You’ll Do
- Gather and enter key patient information and demographics needed for EMS claim payment
- Build understanding of how internal departments work together to move claims toward payment
- Coordinate with external parties, including:
- Hospitals
- Insurance providers
- Attorneys
- Patients
- Search websites and hospital systems to obtain missing patient information and update patient records
- Handle correspondence via mail, email, and phone
- Maintain accuracy and speed while managing a high volume of work
- Follow HIPAA rules and protect sensitive patient information
- Complete other duties as assigned by management
What You Need
- Some billing experience (required)
- Strong attention to detail and accuracy
- Ability to multitask and manage deadlines under pressure
- Comfortable working collaboratively across departments
- Professional, pleasant phone manner
- Strong computer literacy and ability to work with two monitors
- Strong follow-through and accountability for your work
- Comfortable asking questions and learning quickly
- Dependable and punctual
- Prior experience dealing with the public (helpful)
Benefits
- Competitive pay (commensurate with experience)
- Comprehensive benefits package
- 401(k) plan
These detail-heavy remote roles tend to go quick—apply while it’s open.
If you like investigative work and you’re the type who can’t leave a file incomplete, this is your lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 28, 2026 | Uncategorized
Help keep accounts moving and cash flowing by working aging claims, chasing down missing info, and pushing appeals and follow-ups across payers and patients. If you’re persistent, organized, and comfortable living in payer portals and denial codes, this is a solid revenue-cycle role with clear productivity and quality expectations.
About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform that helps monitor and automate the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, supporting organizations that save and improve patients’ lives.
Schedule
- 100% remote (U.S.)
- Full-time
- Must maintain productivity/quality standards and follow HIPAA and timely filing requirements
What You’ll Do
- Call patients, hospitals, insurance companies, facilities, and attorneys to research claims and gather insurance details
- Contact insurance carriers to check the status of past-due accounts
- Document all activity and updates in the claims processing system
- Follow up on self-pay accounts, including:
- Confirming insurance coverage
- Setting up payment plans
- Maintain daily follow-up workflows to keep aging accounts as low as possible
- Work accounts that have reached collections to ensure they’ve been fully worked prior to external referral
- Perform quality checks on assigned claims
- Support special projects assigned by management
- Follow company standards plus state and federal guidelines for all tasks
- Maintain strict confidentiality and comply with all laws, including HIPAA privacy and security requirements
- Follow attendance policies and complete other assigned duties
What You Need
- High school diploma or equivalent (required)
- 1+ year experience in healthcare claims processing, billing, or accounts receivable
- Hands-on experience with insurance appeals, including:
- Remittance advices
- Denial codes
- Timely filing limits
- Familiarity with ICD-10, HCPCS, and general medical terminology
- EMS billing experience strongly preferred (other specialties considered)
- Ability to use billing software and payer portals
- Customer service experience and ability to work collaboratively across teams
- Basic Microsoft Office skills
- Strong organization, communication, and time-management skills
- Strong investigative and research skills to resolve complex billing issues
- Strong critical thinking and analytical ability
- Ability to work independently in a fast-paced environment with minimal supervision
Benefits
- Competitive pay (commensurate with experience)
- Comprehensive benefits package
- 401(k) plan
If you’re the type who doesn’t let accounts sit and you know how to work a denial until it breaks, apply while it’s open.
This is a consistency-and-follow-through role, and that’s exactly what makes it valuable.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 28, 2026 | Uncategorized
Lead the team that keeps payment posting accurate, timely, and compliant across ground ambulance and air medical clients. If you’re strong in revenue-cycle workflows, can coach performance, and can troubleshoot posting discrepancies without losing the plot, this role puts you in charge of the daily engine.
About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform to help monitor and automate the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, supporting organizations that save and improve patients’ lives.
Schedule
- 100% remote (U.S.)
- Full-time
- Reports to: Posting Director
- Leads a team supporting ground ambulance and air medical service clients
What You’ll Do
- Supervise, support, and train Payment Posting Specialists to hit productivity targets and client contract requirements
- Ensure timely and accurate posting of payments and adjustments for assigned client accounts
- Build and maintain recurring and ad hoc client reports, optimizing reporting as needs evolve
- Coordinate month-end posting work, including:
- Posting missing payments
- Posting batch write-offs
to ensure timely close aligned with client requirements
- Partner with Billing Teams to escalate and communicate problem payors and payment issues
- Work directly with clients to answer questions and resolve discrepancies and concerns
- Step in as backup Payment Posting Specialist during staff absences, onboarding, new account launches, or high-volume periods
- Document processes and support onboarding/training consistency across the team
- Maintain HIPAA compliance and safeguard patient information
- Follow attendance policies and complete other assigned duties
What You Need
- High school diploma (required)
- Associate’s degree in business or related field (preferred)
- 2+ years of general business experience (payment posting/refunds exposure preferred, including electronic remits and lockboxes)
- Experience leading individuals, teams, or projects (preferred)
- Intermediate Microsoft Office skills (Word, Excel, Outlook)
- Knowledge of medical terminology and medical coding
- Strong analytical and problem-solving skills with the ability to research discrepancies
- Strong organization and time-management skills in a fast-paced environment
- High attention to detail and accuracy, including strong data entry skills
- Strong written and verbal communication skills
- Comfort preparing reports and tracking operational performance
Benefits
- Competitive pay (commensurate with experience)
- Comprehensive benefits package
- 401(k) plan
If you’re ready to lead posting operations, tighten processes, and keep client accounts running clean, apply while it’s open.
This is a hands-on leadership seat that sits right in the middle of revenue cycle performance.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 28, 2026 | Uncategorized
If you’re sharp with numbers, obsessive about accuracy, and comfortable digging into discrepancies until they make sense, this role keeps payment posting clean and compliant. You’ll review trip records, fix posting issues, and make sure payments line up with contracts, EOBs, and patient responsibility.
About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform to help monitor and automate the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, supporting organizations that save and improve patients’ lives.
Schedule
- 100% remote (U.S.)
- Full-time
- Must follow HIPAA requirements and meet workflow deadlines with consistent quality checks
What You’ll Do
- Review trip records to confirm payments are posted accurately and match contractual agreements and patient responsibility
- Correct posting errors and document changes for record-keeping and future reference
- Review payments for trips sent to collections to ensure correct handling and reporting
- Perform QA checks on payment posting workflows, including NSA trips and trips flagged for write-offs
- Investigate missing payments, identify root cause, and update records with accurate resolution steps
- Respond to emails about trip questions from internal and external associates
- Resolve non-posting items tied to missing EOBs to ensure timely and accurate posting
- Respond to posting-related inquiries from clients, vendors, and internal team members
- Maintain HIPAA confidentiality and secure handling of sensitive patient and financial information
- Follow attendance policies and complete other assigned duties
What You Need
- High school diploma or equivalent
- 1–2 years of medical billing and basic accounting experience (preferred, not required)
- Strong experience with:
- Payment posting
- Deposit reconciliation
- Refund research
- Proficiency with Practice Management Systems (PMS)
- Ability to navigate payer websites for remittance retrieval
- 10-key data entry speed of 10,000 keystrokes/hour minimum
- Typing speed of 35 WPM minimum
- Microsoft Office proficiency, including Excel basics (rows/columns, AutoSum, copying worksheets)
- Ability to read and interpret EOBs
- Strong attention to detail and accuracy in financial transactions
- Strong time management, multitasking, and deadline focus
- Experience balancing accounts and reconciling payments
- Strong communication skills with clients, vendors, and internal teams
- Discretion and confidentiality with sensitive financial data
- Ability to work efficiently in a fast-paced environment
Benefits
- Competitive pay (commensurate with experience)
- Comprehensive benefits package
- 401(k) plan
If you like clean books, clean workflows, and being the person who catches what everyone else misses, apply while it’s open.
This is a steady, detail-driven lane with real impact on the money flow.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Jan 28, 2026 | Uncategorized
Lead the team responsible for denials, appeals, and follow-up that keeps cash moving and reimbursements maximized. If you know revenue cycle, can coach performance, and can spot the root cause behind aging and denial trends, this role gives you real operational ownership.
About Digitech (Sarnova Family)
Digitech provides billing and technology services to the EMS transport industry, using a cloud-based platform to help manage and automate the EMS revenue lifecycle. Digitech is part of the Sarnova family of companies, whose mission supports those who save and improve patients’ lives.
Schedule
- 100% remote (U.S.)
- Full-time
- Responsible for maintaining KPIs, team cadence (huddles/meetings), and timely follow-up to meet filing and appeal deadlines
What You’ll Do
- Directly manage the A/R Management (ARM) team and day-to-day A/R operations
- Ensure outstanding accounts, denials, and appeals are accurate and followed up on timely to maximize reimbursements
- Maintain staffing schedules to ensure proper account coverage and oversight
- Manage performance through:
- Biweekly 1:1s
- Annual reviews
- System reporting
- Corrective actions as needed
- Coordinate workflow between teams and interface with internal and external resources
- Resolve interdepartmental issues and drive timely problem-solving
- Develop and improve A/R policies, procedures, and KPIs aligned to revenue cycle goals
- Identify skill gaps and deliver training and development for ARM specialists and leads
- Communicate account-specific changes and conduct huddles/team meetings (and occasional client-facing meetings)
- Perform quality checks on claims and support monthly reviews and write-offs for assigned accounts
- Produce monthly productivity reporting and deliver ongoing reporting cadence to leadership, including:
- Aging
- Denial metrics
- Appeal outcomes
- Analyze A/R trends to identify payer issues, process gaps, and training needs
- Lead cross-department improvements to reduce denials, improve collections, and strengthen payer communication
- Drive technology adoption and process automation across A/R workflows
- Ensure HIPAA privacy, compliance, and confidentiality standards are consistently followed
What You Need
- BA/BS preferred, or 3–5 years equivalent healthcare experience
- 2–3 years of collections, billing, and/or claims experience
- 2+ years of supervisory experience (preferred)
- Strong knowledge of billing and A/R procedures and compliance regulations
- Hands-on insurance appeals experience, including payer denial codes and timely filing limits
- Familiarity with ICD-10, HCPCS, and general medical terminology
- EMS billing experience strongly preferred (other medical specialties considered)
- Comfort using billing software, payer portals, and web-based tools
- Intermediate computer skills (Microsoft Word, Excel, Outlook)
- Working knowledge of the full revenue cycle management process
- Strong organization, communication, and team leadership skills
- Strong investigative, analytical, and problem-solving ability for complex billing issues
- Ability to work independently in a fast-paced environment with minimal supervision
Benefits
- Competitive pay (commensurate with experience)
- Comprehensive benefits package
- 401(k) plan
If you’re ready to lead a team that lives in the details but thinks in outcomes, apply while it’s open.
This is the kind of role where your systems and leadership directly show up in the numbers.
Happy Hunting,
~Two Chicks…
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