Legal Quality Assurance

EOE STATEMENT We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
CATEGORY Legal Transcription
DESCRIPTION
As Legal and Judicial agencies transition to a technology-driven workflow, VIQ Solutions is a leader in providing transcription services to various industries.

We are currently testing for experienced Legal/Judicial contract candidates who have significant experience transcribing depositions and hearings to support our Quality Assurance team. This is a 100% remote opportunity for Independent Contractors.

Content to be covered includes depositions, hearings and other judicial proceedings. The work will involve intense attention to detail in discerning what is said, familiarity with legal terminology and excellent grammar. In this role you will process audio recordings, strictly adhering to style guides, to produce verbatim transcripts.

As an independent contractor for VIQ Solutions, candidates will have the opportunity to set their own schedule and receive guidance from our supportive, in-office team whenever needed. We have work available 24/7/365 to fit any schedule. Those with weekend availability are encouraged to apply.

POSITION REQUIREMENTS
Skill Requirements:

Excellent Listening Skills
Adherence to Deadlines and Client-Specific Style Guides
Outstanding Literacy Skills — including comprehension, spelling, and grammar
Ability to Collaborate Remotely
Typing Proficiency in both Speed and Accuracy
Ability to Process Extreme Audio/Text Content (content may be offensive)
Ability to Pass a Background Check
Familiarity with Legal terminology
Experience with court reporting, scoping or legal transcription required. Court reporting students will also be considered.
Currently, this opportunity is not available to Massachusetts or California residents.
Verifiable experience transcribing depositions.
Previous QA experience in the Legal/Judicial/Courts arena.

Technology is at the heart of our company. To utilize our global, cutting-edge transcription technology, you will need:

Equipment Requirements:

High-speed internet
Computer or laptop
Noise-canceling Quality Headphones
Windows 10 (If you are not sure of which version of Windows you have, one way you can check is by pressing Windows logo key + R, type: winver, then selecting OK)
Antivirus program with daily virus definition updates (Except Webroot antivirus)
Infinity Foot Pedal (highly recommended)
Work with Microsoft Word

Payments are made twice monthly via direct deposit.

FULL-TIME/PART-TIME Independent Contractor
TAGS court reporter; deposition; transcription; work from home; steno; legal; QA; Quality Assurance
POSITION Legal Transcription
EXEMPT/NON-EXEMPT Non-Exempt
ABOUT THE ORGANIZATION

Internet Search Quality Rater

About the Role:

As a Search Quality Rater, you will play a key role in improving the quality of search engine results, ensuring users find the most relevant and useful information. Your work will directly impact the development of AI algorithms, making search engines smarter and more intuitive. You won’t need to be a data expert, but your insights will help refine search accuracy, contributing to a seamless online experience.

This role is ideal for you if you are curious about how search engines work and enjoy analyzing data to improve user experience. It requires a balance of attention to detail, strong analytical skills, and a passion for quality.

Key Responsibilities:

  • Analyze search result performance and provide insights on relevance and quality.
  • Evaluate and rate the effectiveness of search engine results to ensure they meet user expectations.
  • Offer feedback and recommendations to improve algorithm performance.
  • Conduct quality assurance to ensure search engine results are optimized.
  • Report on trends and areas for improvement in search functionality.

Qualifications & Skills:

  • Native-level proficiency in American English, with an understanding of American culture and online trends.
  • Strong analytical skills with the ability to interpret and evaluate data.
  • Excellent attention to detail and problem-solving abilities.
  • Reliable internet connection and a comfortable home office setup.

Ideal Candidate:

  • Experience in AI, search engine evaluation, or data analysis is a plus, but not essential.
  • Familiarity with online search engines and digital trends.
  • Enjoys providing feedback and improving digital tools.
  • Background in search engine optimization or data analysis is beneficial.
  • Seeks a flexible, remote job that can easily fit around other commitments.

Benefits:

  • Flexible working hours that fit your schedule (10-29 hours per week).
  • 100% remote
  • Opportunity to gain experience in the growing field of AI and search engine technology.
  • Enhance your analytical, quality, and research skills.
  • Join a supportive and dynamic team.

How to Apply:
If you’re excited to contribute to this innovative project and improve search engines, apply now! We look forward to hearing from you.

LI-AD1

To be successful in the process, candidates must sign a Non-Disclosure Agreement to protect client confidentiality and pass learning modules and a required quality test designed by our client before starting work.
*Please note, the official title of this position is: Search Quality Rater. *

Criminal Field Researcher 

Job Details

Job Location

InformData HQ – Kennesaw, GA – Kennesaw, GARemote Type

Fully Remote

Description

Job Summary

As a Criminal Field Researcher, you will play a crucial role in ensuring the safety and security of our clients by researching public records to determine whether an applicant has a criminal and/or civil record. Your work will assist clients in validating the identity of individuals, enabling them to make informed decisions. The integrity and quality of the information you provide will directly contribute to building trust and maintaining safety within our communities. You’ll be part of a team that is committed to excellence and helping our clients stay safe by delivering reliable and accurate background checks.

Duties and Responsibilities

  • Build and maintain positive working relationships with court personnel and members of the public.
  • Perform research using public records indexes to retrieve relevant information.
  • Accurately enter results into proprietary systems, marking them as “clear” (no information found) or recording information found in the court’s primary index according to client instructions.
  • Proactively communicate with the Supervisor regarding court holidays, closures, or delays, ensuring timely updates to InformData.
  •  Provide timely updates to the Supervisor on any issues that could impact business operations or customer commitments.
  •  Notify the Supervisor about courthouse structure updates, changes in processes, or fee adjustments.
  • Serve as a back-up for other Field Researchers within the designated area as needed.
  • Adhere to InformData’s Quality and Turnaround Time (TAT) standards.
  • Report any quality concerns or trending issues to the Supervisor promptly.
  • Support the ordering and completion of court copy requests.
  • Conduct searches in surrounding areas or through online research when assigned

Please note that this job description is meant to give a basic understanding of the position and does not cover every part of the job duties and requirements. InformData reserves the right to change or assign other duties to this position at any time.

Key Performance Indicators (KPI) Accountability

  • Maintain expertise in background screening processes.
  • Develop a thorough understanding of all InformData operational workflows.
  • Assist in achieving and maintaining accuracy metrics, including:
      • Accuracy/DPMO
      • Time Service (variable and specific)
      • Productivity
      • Turnaround Time (TAT)
      • On-Time Delivery

Qualifications

Qualifications

  • Possess a High School diploma or equivalent.
  • Proficient in computer software, including MS Word, Excel, Outlook, and PowerPoint.
  • Type at a minimum speed of 35 words per minute.
  • Thrive in a collaborative team environment.
  • Demonstrate excellent written, verbal, and presentation communication skills.
  • Exhibit strong attention to detail and accuracy.
  • Have daily access to reliable transportation, a computer, and high-speed internet.
  • Successfully complete all required introductory training.
  • Be available to work during normal courthouse hours and willing to work overtime with prior notice.
  • Excel at multi-tasking, time management, and maintaining detail-oriented processes.
  • Must pass a comprehensive background check.

Working Conditions

  • This position requires the incumbent to work indoors at a desk for extended periods of time and use of workstation.
  • Some courthouse locations may require field researchers to stand for long periods of time
  • The person must be able to comprehend and follow work instructions in a fast-paced, team environment. 
  • This position requires the ability to interact with all levels within the organization and requires the ability to respond professionally to all individuals and work well as a team player. 
  • This position may be required to work overtime on occasion to meet company objectives.

Physical Requirements

  • Must be able to remain in a stationary position for extended periods of time
  • Must be able to occasionally move about the office to access office equipment, etc. 
  • Must be able to constantly operate office equipment such as a keyboard, phone, computer, copier, fax machine and printer, etc. 
  • Must be able to frequently communicate with and listen to other InformData employees and vendors
  • Must be able to occasionally move, bend, lift, push, pull and carry no more than 20 pounds
  • Must be able to view multiple monitors for extended periods of time and visually determine accuracy, details and transcribe date in close proximity of computer software

Direct Reports

N/A

The essential functions of the job may or may not have been described fully in this job description. Consistent with the Americans with Disabilities Act (ADA), it is the policy of InformData to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause undue hardship.

Online Payroll Support Specialist

Do you love to build, innovate, create and collaborate? Come grow your career and make an impact with PrimePay – a growth focused, flexible and established Human Capital Management (HCM) SaaS technology company. 

As we continue our evolution and growth into a leading HCM SaaS technology provider to businesses, we are seeking our next Online Payroll Support Specialist. The Online Payroll Support Specialist plays a crucial role in providing advanced technical support and assistance to clients regarding payroll and human capital management (HCM) products. Operating through various communication channels such as telephone, email, or chat, this role involves resolving complex technical issues, analyzing customer needs, and coordinating with other departments to deliver effective solutions.

At PrimePay, we are seeking those excited to build, create, and innovate. We are problem-solvers who move quickly, collaborate with agility and differentiate through people, purpose and commitment.  With a 30+ year history, we are writing the next chapter of our journey with a focus on great technology, a People First Culture and a commitment to personal and professional growth. At PrimePay, our extraordinary people create our future every single day.  Interested? Join us in our evolution!

What you will be doing: 

  • Respond to customer inquiries promptly via telephone, email, or chat, providing advanced technical problem resolution for payroll and HCM products
  • Analyze and assess customer service needs, collaborating with other departments to develop and implement appropriate solutions tailored to each client
  • Develop and maintain an extensive understanding of the organization’s payroll and HCM products, enabling the resolution of complex inquiries
  • Utilize customer relationship applications or databases to record activities and research product information, ensuring accurate documentation of support interactions
  • Provide expert technical support on installation, operational functions, troubleshooting, and maintenance of payroll and HCM products
  • Offer proactive preventive maintenance and configuration recommendations to enhance product usability, performance, and customer satisfaction
  • Documents support interactions comprehensively, including details of inquiries, complaints, resolutions, and follow-up actions taken
  • Escalate complex inquiries to higher-level support teams as necessary, ensuring timely resolution and customer satisfaction

Success will come if you have: 

  • High School diploma or equivalent required
  • Associate’s degree is strongly preferred (Accounting, Business or Customer Service specialization)
  • 2-4 years front line customer service experience required
  • Bilingual desired
  • Advanced proficiency in customer interaction and customer support
  • In-depth understanding of policies, standards, and procedures governing customer support operations
  • Expertise in inquiry research and response, capable of resolving complex technical issues effectively
  • Strong knowledge of product support, specifically in payroll and human capital management (HCM) products
  • Ability to provide remote technical support and tier 2 technical support
  • Proficiency in using customer relationship management (CRM) software to manage and track customer interactions
  • Excellent service desk management skills, ensuring efficient handling of customer inquiries and support requests
  • Advanced proficiency in help desk software for documenting support interactions accurately and comprehensively
  • Strong analytical and problem-solving skills, with the ability to analyze customer needs and develop tailored solutions

PrimePay Offers:

  • A competitive salary in the $22 – $25/hour range based on experience
  • Access to personal, group training and career advancement
  • Leadership development through individualized support and career mentoring
  • Medical, dental and vision insurance, 401(k) with match, paid time off, paid holidays, flexible spending account, life insurance and STD/LTD

Billing Data Entry Specialist

USAApply

GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world’s largest, rare disease data sets. For more information, please visit www.genedx.com

The Billing Data Entry Specialist is responsible for accurately entering and verifying patient billing data to ensure seamless processing and reimbursement. This role involves reviewing interfaced patient information, ensuring it matches entries transferred to the billing system, and making necessary corrections to maintain billing accuracy. The ideal candidate must have strong knowledge with attention to detail, proficiency in data entry, and an understanding of medical billing and coding processes.

Job Responsibilities:

  • Enter and verify patient demographic and billing information with a high level of accuracy.
  • Ensure interfaced patient data correctly transfers to the billing system and matches submitted entries.
  • Ensure correct payor is assigned to avoid reimbursement delays.
  • Identify and correct discrepancies in patient, provider, or insurance details before claim submission.
  • Maintain compliance with payor billing requirements and company policies.
  • Communicate with internal teams to resolve missing or inaccurate information.
  • Support timely and accurate claim submission by ensuring all billing data entry is complete and productivity metrics are maintained.
  • Ensure all data is kept confidential and adheres to industry standards for privacy and security.
  • Perform additional responsibilities as assigned while demonstrating company leadership attributes and supporting of the Mission and Values of the company.

Ideal Candidate

  • 3-5 years of experience in billing data entry, preferably in healthcare or laboratory billing.
  • Exceptional attention to detail and ability to identify discrepancies.
  • Strong organizational and time-management skills with the ability to handle multiple tasks and meet deadlines.
  • Knowledge of industry regulations, including HIPAA.
  • Ability to work well both independently and in a collaborative team environment.
  • Experience with Xifin is a plus.
  • Strong organizational and communication skills.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, and Teams) and billing software.

Pay Transparency, Budgeted Range

$31.25 – $33.65 USD

~

Science – Minded, Patient – Focused. 

At GeneDx, we create, follow, and are informed by cutting-edge science. With over 20 years of expertise in diagnosing rare disorders and diseases, and pioneering work in the identification of new disease-causing genes, our commitment to genetic disease detection, discovery, and diagnosis is based on sound science and is focused on enhancing patient care.

Experts in what matters most. 

With hundreds of genetic counselors, MD/PhD scientists, and clinical and molecular genomics specialists on staff, we are the industry’s genetic testing experts and proud of it. We share the same goal as healthcare providers, patients, and families: to provide clear, accurate, and meaningful answers we all can trust.

SEQUENCING HAS THE POWER TO SOLVE DIAGNOSTIC CHALLENGES.

From sequencing to reporting and beyond, our technical and clinical experts are providing guidance every step of the way:

TECHNICAL EXPERTISE

  • High-quality testing: Our laboratory is CLIA certified and CAP accredited and most of our tests are also New York State approved.
  • Advanced detection: By interrogating genes for complex variants, we can identify the underlying causes of conditions that may otherwise be missed.

CLINICAL EXPERTISE

  • Thorough analysis: We classify variants according to our custom adaptation of the most recent guidelines. We then leverage our rich internal database for additional interpretation evidence.
  • Customized care: Our experts review all test results and write reports in a clear, concise, and personalized way. We also include information for research studies in specific clinical situations.
  • Impactful discovery: Our researchers continue working to find answers even after testing is complete. Through both internal research efforts and global collaborations, we have identified and published hundreds of new disease-gene relationships and developed novel tools for genomic data analysis. These efforts ultimately deliver more diagnostic findings to individuals.

Learn more About Us here.

Our Culture

At GeneDx, we are dedicated to cultivating an environment where creativity and innovation thrive. We believe in the power of community and collaboration, where diverse perspectives are embraced, and every voice contributes to our shared success. Our team is a vibrant mix of professionals who challenge and support each other in equal measure, fostering growth both personally and professionally. When you join us, you’re not just taking on a job—you’re joining a movement. A movement that champions curiosity, embraces change, and believes in making an impact, one patient at a time. Cultural principles we live by:  

  • Be bold in our vision & brave in our execution. 
  • Communicate directly, with empathy. 
  • Do what we say we’re going to do.  
  • Be adaptable to change.  
  • Operate with a bias for action.   

Benefits include:

  • Paid Time Off (PTO)
  • Health, Dental, Vision and Life insurance
  • 401k Retirement Savings Plan
  • Employee Discounts
  • Voluntary benefits

Medical Scribe

20 years ago we set the standard for medical scribes. Today we’re redefining it.

ScribeAmerica is a growing organization with real opportunities to advance your career in the healthcare field. Join physicians and providers on the front lines and gain valuable experience as a medical scribe.

We’re proud to be acknowledged as a “Best Places to Work ” by Forbes magazine and to have won an Early Talent Award for 2023 from Handshake as one of the Top Employers of Gen Z.

What you need to excel as a medical scribe

  • Commit to ScribeAmerica for up to 1 year
  • Be flexible enough to work 2 shifts per week
  • Ability to type over 40 WPM

Shift Times

  • Monday- Sunday
    • Shifts range from 6am-6am (the following day) ranging from 8-12 hours per shift

Medical Scribe Job Description

  • Accompany providers during patient visits to assist in documenting the provider assessment and exam
  • Gain substantial knowledge in how to appropriately document patient history, physical exams, assessments, diagnostic results, medical procedures, treatment plans, medical opinions of consultants, diagnoses, medication/prescription information, and follow-up instructions
  • Navigate the facility computer system and electronic medical record
  • Monitor pending labs and radiology orders for results to help guide patient care
  • Review past history and test results on patients which are critical in driving medical decisions by your provider
  • Adhere to medical facility’s compliance requirements and ScribeAmerica’s company policies and procedures

Joining ScribeAmerica team includes these benefits

  • Over 3000 work locations across the US and Canada
  • On the job training including Scribe University and Clinical Training
  • We are partnered with hospitals and ambulatory sites across the country, and staff over 50 specialties
  • Opportunities to travel, work in person, by video, or in our digital solutions space
  • Flexible scheduling-full-time and part-time positions
  • Connections with universities, career advisors, and professional schools
  • Comprehensive Health Insurance, and 401k for full-time employees
  • A focus on Diversity, Equity and Inclusion
  • A fun and impactful team culture

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Generally required to stand, walk, sit, use hands, handle documents, bend and stoop as needed, and reach with hands and arms.
  • Regularly required to use a keyboard and computer.
  • Ability to sit or stand in front of a computer for several hours a day.

***Wages may vary depending on experience, location and state***

ScribeAmerica provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. In addition to federal law requirements, ScribeAmerica complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ScribeAmerica expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, genetics, protected veteran status, or any other legally protected group status. Improper interference with the ability of ScribeAmerica’s employees to perform their job duties may result in discipline up to and including discharge.