Observa

What is Observa?

Observa is an app where you can get paid for completing surveys in stores, or “opportunities.” These involve answering a few questions, taking some photos, and speaking with a store associate or manager.

How do I submit photos for observations?

All photos must be taken within the Observa app. When completing an observation, click “Add Photo” and take the required photo there. To take multiple photos for a section, repeat this process. You cannot upload photos from your phone’s camera roll into the app, and any photos submitted via email will not be accepted.

What kind of opportunities can I do?

Most opportunities with Observa involve going to a retailer and answering questions about brands in the store. There are also Photo Challenge opportunities, which can be completed from anywhere. The Photo Challenges are contests, and submissions get entered into a drawing for a daily prize. (See more specific guidelines in the app.)

How much money will I get paid?

Payment differs for each opportunity. Most opportunities pay somewhere between $4-15, and typically require no more than 15-30 minutes of your time. There is no limit on the number of opportunities you can complete, but keep in mind you only have two (2) hours to complete the opportunity after accepting it.

How do I get paid / change my payment email?

We currently offer payment through either PayPal. If you do not have a PayPal account, you will not be able to receive payments from using the Observa app. You can update your payment email in the Settings section of the Observa app.

How quickly do I get paid?

Payment is issued immediately following the validation of your submission. The validation process involves ensuring you were at the correct location, and that you completely answered each question according to the instructions. During regular business hours the validation process is completed quickly, usually within 5 days of your submission. Validation may take longer than 5 days on the weekends or holidays.

Where is Observa available?

Observa has opportunities available across the United States. You will be alerted via email or the app, via push notifications, when there are opportunities nearby you once you create an account. Currently, you can only change the settings for your in-app notification preferences.

What are the rules on accepting observations?

  • Observers can’t accept the same opportunity more than 5 times
  • Continually accepting observations and allowing them to expire or declining them before completing them will result in fewer available attempts per opportunity.
  • If you accepted an opportunity and do not complete the observation within the time limit, you will have to wait 30 minutes to accept it again.
  • If you accepted an opportunity, but now other Observers are on the waitlist for that opportunity, you will have to wait 30 minutes to accept it again if you do not complete it within the time limit.
  • Observa highly discourages “squatting” (accepting, declining, then re-accepting the same opportunity multiple times). All opportunities should be first-come, first-served. Please only accept the opportunity if you are sure you will be able to complete it within the two-hour time frame. If you are caught squatting multiple times, you may be contacted by Observa with a warning or be banned from the app.

When will you have more opportunities in my area?

All of our locations, and frequency of opportunities, are chosen by our customers. They provide us with a store list based on their retail needs, and we put those opportunities on the map. Although we do not have an exact date to expect more gigs, we hope to have more near you soon.

🧾 Credit Balance Specialist II

📍 Remote (U.S. – must reside within the continental U.S.) | 💼 Full-Time | 🧾 Revenue Cycle

Position Highlights
Pay Range: $19.00–$20.00/hr
Employment Type: Full-Time
Schedule: Monday–Friday, 7:00 AM–3:30 PM MST
Department: Billing/Credit & Collections
Line of Business: Amerita (a BrightSpring Health Services company)


📋 What You’ll Own
• Investigate and resolve insurance and patient credit balances
• Review reimbursements, cost shares, remittance advice, and payer guidelines
• Categorize and document credits using CPR+ and established internal criteria
• Coordinate with cash applications to reconcile offsets and payment issues
• Create patient refund packets and validate previously submitted payer disputes
• Monitor insurance contracts for accuracy around payments and financial responsibility
• Identify and report payer trends and discrepancies to management
• Meet departmental performance metrics related to AR, appeals, correspondence, and cash collections


🎯 Must-Have Traits
• High school diploma or GED required; some college preferred
• Minimum 1 year of experience in Revenue Cycle Management or insurance reimbursement
• Working knowledge of ICD-9/10, CPT, HCPCS, and medical billing systems (CPR+ and Waystar preferred)
• Strong analytical, time management, and communication skills
• Proficiency in Microsoft Office and data tracking
• Familiarity with managed care, Medicare, Medicaid, and patient financial responsibility standards


💻 Remote Requirements
• Must reside within the continental U.S.
• Reliable high-speed internet and a private, HIPAA-compliant workspace
• Availability during MST business hours


💡 Why It’s a Win for Remote Job Seekers
• Fully remote opportunity with a consistent weekday schedule
• Competitive hourly wage with comprehensive health benefits
• Tuition reimbursement and 401(k) with company match
• Join a mission-driven team providing complex infusion care outside the hospital
• Employee discounts, supplemental insurance, and growth-friendly culture


✍️ Call to Action
Balance the books that help balance lives. Join Amerita as a Credit Balance Specialist II and be the behind-the-scenes force powering better patient outcomes. Apply today to start your next chapter in healthcare billing.

🧾 Billing Representative

📍 Remote (based in St. Louis, MO) | 💼 Full-Time | 🏥 Revenue Cycle Operations

Position Highlights
Pay Range: $17.78–$24.06/hr
Employment Type: Full-Time (Monday–Friday)
Remote Requirements: Must reside in Missouri or surrounding eligible regions
Facility: Ascension Living – Patient Services Division
Department: Revenue Cycle


📋 What You’ll Own
• Verify insurance coverage and determine coordination of benefits across all sources
• Manage pre-authorizations for scheduled procedures as required
• Notify patients and/or providers of services not covered or approved by insurance
• Communicate financial responsibilities clearly to patients and practitioners
• Complete, reconcile, and submit claims to commercial, third-party, government, or self-pay payers
• Investigate, reconcile, and analyze Medicare/Medicaid billing and reimbursement
• Resolve any unbilled claims and ensure accuracy in recent billing activity
• Maintain clear, accurate documentation of all billing tasks in the patient account record


🎯 Must-Have Traits
• High School diploma or equivalent required (or 1 year of job-specific experience)
• Proven experience with insurance verification and claim submission
• Knowledge of commercial and government payer billing protocols
• Detail-oriented with strong organizational skills
• Ability to resolve discrepancies and communicate clearly with patients and providers


💻 Remote Requirements
• Reliable high-speed internet and secure, HIPAA-compliant work setup
• Availability during standard weekday business hours
• Remote location must align with Ascension Living’s operational coverage area


💡 Why It’s a Win for Remote Job Seekers
• Join one of the country’s largest nonprofit health systems
• Full benefits including PTO, wellness programs, tuition reimbursement, and retirement match
• Make a meaningful impact by ensuring accurate billing and improving patient financial experiences
• Work from home with reliable weekday hours and job stability


✍️ Call to Action
Be the bridge between patient care and revenue integrity. Join Ascension Living as a Billing Representative and ensure every claim tells the full story. Apply now to build your career with purpose.

🧾 EHR Billing Specialist I

📍 Remote (CA-based organization) | 💼 Full-Time | 🏥 Behavioral Health Billing

Position Highlights
Pay Range: $27–$32/hr (Hourly)
Employment Type: Full-Time (Union-Eligible)
Location: Remote (Must be eligible for CA-based background clearance)
Organization: HealthRIGHT 360 – Nonprofit providing integrated health services
Schedule: Standard weekday hours


📋 What You’ll Own
• Manage high-volume billing submissions, reconciliations, and service data uploads
• Coordinate with finance and admissions teams for eligibility checks, authorizations, audits, and claims
• Reconcile claims weekly between EHR platforms (Welligent and county systems)
• Track and submit claims in compliance with DMH/DMC program contracts
• Ensure billing accuracy and prevent claim aging through detailed monitoring and reporting
• Help maintain the integrity of data between internal and county electronic systems
• Support ongoing improvements in billing workflows and system optimization


🎯 Must-Have Traits
• High school diploma or equivalent required (Associate’s or higher in Accounting, Finance, or Business preferred)
• 2+ years of experience in billing, preferably in nonprofit behavioral or mental healthcare
• Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) preferred
• Hands-on experience with EHR/billing platforms (Welligent, Epic, Avatar a plus)
• Meticulous attention to detail with strong reconciliation and data entry skills
• Ability to collaborate across teams and meet county/state compliance deadlines


💻 Remote Requirements
• Must be able to pass Livescan and background check
• Cannot be currently on parole or probation (due to funding regulations)
• Experience working with EHR systems in a remote setting
• Secure and HIPAA-compliant home office setup


💡 Why It’s a Win for Remote Job Seekers
• Make a real impact supporting behavioral health and recovery initiatives
• Join a mission-driven team in a fully remote role
• Access to training, professional development, and public loan forgiveness
• Generous PTO, 15 paid holidays, retirement plans, commuter benefits, and more


✍️ Call to Action
If you’re a billing pro with a passion for equity in healthcare access, apply to become EHR Billing Specialist I at HealthRIGHT 360. Join a team that’s compassionate, driven, and dedicated to meaningful change. Apply today to help change lives from wherever you are.✅ Position Highlights
Pay Range: $27–$32/hr (Hourly)
Employment Type: Full-Time (Union-Eligible)
Location: Remote (Must be eligible for CA-based background clearance)
Organization: HealthRIGHT 360 – Nonprofit providing integrated health services
Schedule: Standard weekday hours


📋 What You’ll Own
• Manage high-volume billing submissions, reconciliations, and service data uploads
• Coordinate with finance and admissions teams for eligibility checks, authorizations, audits, and claims
• Reconcile claims weekly between EHR platforms (Welligent and county systems)
• Track and submit claims in compliance with DMH/DMC program contracts
• Ensure billing accuracy and prevent claim aging through detailed monitoring and reporting
• Help maintain the integrity of data between internal and county electronic systems
• Support ongoing improvements in billing workflows and system optimization


🎯 Must-Have Traits
• High school diploma or equivalent required (Associate’s or higher in Accounting, Finance, or Business preferred)
• 2+ years of experience in billing, preferably in nonprofit behavioral or mental healthcare
• Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) preferred
• Hands-on experience with EHR/billing platforms (Welligent, Epic, Avatar a plus)
• Meticulous attention to detail with strong reconciliation and data entry skills
• Ability to collaborate across teams and meet county/state compliance deadlines


💻 Remote Requirements
• Must be able to pass Livescan and background check
• Cannot be currently on parole or probation (due to funding regulations)
• Experience working with EHR systems in a remote setting
• Secure and HIPAA-compliant home office setup


💡 Why It’s a Win for Remote Job Seekers
• Make a real impact supporting behavioral health and recovery initiatives
• Join a mission-driven team in a fully remote role
• Access to training, professional development, and public loan forgiveness
• Generous PTO, 15 paid holidays, retirement plans, commuter benefits, and more


✍️ Call to Action
If you’re a billing pro with a passion for equity in healthcare access, apply to become EHR Billing Specialist I at HealthRIGHT 360. Join a team that’s compassionate, driven, and dedicated to meaningful change. Apply today to help change lives from wherever you are.

🧾 Medical Billing & Collections Specialist

📍 Remote (Select States) | 💼 Full-Time | 🏥 Revenue Cycle & Claims

Position Highlights
Pay: Competitive (DOE)
Employment Type: Full-Time
Schedule: Day Shift, Variable Hours
Location: Fully Remote – Must reside in one of the following states:
AR, AZ, CO, FL, HI, ID, IL, IN, KS, MI, MO, MT, MN, NM, NC, OH, OR, SD, TN, TX, VA, WA, WY
Organization: Logan Health – Montana-based healthcare system with mission-driven care


📋 What You’ll Own
• Submit and track insurance claims (primary, secondary, tertiary) with accuracy and efficiency
• Perform follow-ups on unpaid claims, using aging reports
• Handle appeals and refund requests as needed
• Navigate complex billing issues and escalate trends to leadership
• Apply knowledge of payment methodologies and contract adjustments
• Maintain HIPAA compliance in all tasks and communication
• Reallocate misapplied payments and assist with reconciliation
• Contribute to departmental projects and process improvements


🎯 Must-Have Traits
• Minimum 2 years’ experience in a business, medical, or clinical environment
• Proficient in Electronic Medical Record (EMR) billing systems
• Strong understanding of health insurance guidelines and medical billing
• Knowledge of claim forms (UB-04, CMS-1500)
• Fluent in English (written and verbal)
• Organized, detail-oriented, and able to prioritize independently
• Strong communication and time management skills


💻 Remote Requirements
• Must reside in one of the approved states
• Reliable internet and home office setup
• Proficiency with Microsoft Office Suite (especially Excel, Teams, Outlook)
• Able to maintain consistent attendance and meet productivity expectations


💡 Why It’s a Win for Remote Job Seekers
• Join a compassionate, mission-driven health system
• Flex your skills in a fully remote role with autonomy
• Work with a supportive, collaborative team improving patient outcomes
• Benefit from flexibility, professional growth, and a culture that values kindness, trust, and excellence


✍️ Call to Action
Ready to use your billing expertise to support a healthier community—from anywhere? Join Logan Health as a Medical Billing & Collections Specialist and help us reimagine care through service and innovation. Apply today and make Montana pride part of your remote path.