Billing Experience Manager – Remote

Join Prompt RCM’s Success Team and help revolutionize healthcare billing in the fastest-growing therapy EMR platform.

About Prompt RCM
Prompt RCM delivers highly automated, modern software to rehab therapy businesses, their teams, and patients. We help organizations treat more patients, deliver better care, and reduce environmental waste—all while eliminating paper-heavy processes.

Schedule

  • Fully remote (hybrid options available)
  • Full-time position

Responsibilities

  • Develop deep expertise in Prompt’s billing platform to resolve customer inquiries
  • Provide responsive, high-quality support via the help desk system
  • Maintain and update internal/external knowledge bases for scalable support
  • Identify opportunities to enhance product features and improve customer experience
  • Assist in prioritizing billing tickets based on business value and urgency
  • Support Enterprise Billing Success Managers during client calls with bug tracking, follow-ups, and documentation
  • Advocate for customers by sharing actionable feedback with the product team

Requirements

  • Background as a Rehab Clinician (SLP, OT, PT, COTA, or PTA)
  • Strong analytical skills with the ability to troubleshoot and test software issues
  • Self-motivated, resourceful, and adaptable in dynamic environments
  • Proficiency in Microsoft Excel
  • Excellent written and verbal communication skills
  • No prior billing experience required—training provided

Preferred Qualifications

  • 3+ years in customer-facing roles (success, onboarding, implementation, account management)
  • Startup and/or B2B SaaS experience
  • Exposure to clinical operations or medical billing processes
  • Experience with Zendesk or similar support tools

Benefits

  • Competitive salary: $65K–$95K
  • Flexible PTO
  • Medical, dental, and vision insurance
  • Company-paid disability and life insurance
  • Paid family and medical leave
  • 401(k) plan
  • Equity opportunities for exceptional performance
  • Company-wide sponsored lunches
  • Fitness class/gym membership credits
  • Discounted pet insurance
  • Recovery suite at HQ (cold plunge, sauna, shower)

If you’re a clinical professional looking to pivot into healthcare technology, Prompt RCM offers a unique opportunity to make a measurable impact in a collaborative, innovative environment.

Happy Hunting,
~Two Chicks…

APPLY HERE

Accounts Receivable Specialist – Remote

Join Prompt RCM’s revenue cycle management team and help ensure accurate, compliant, and timely billing and reimbursement for multi-specialty medical services.

About Prompt RCM
Prompt RCM is transforming healthcare revenue cycle management with innovative solutions that streamline processes and improve patient care. Our mission is to help outpatient rehab organizations treat more patients, deliver better care, and reduce environmental waste—all while turning a paper-heavy industry digital.

Schedule

  • Fully remote (hybrid options available)
  • Full-time position

Responsibilities

  • Prepare and resubmit corrected claims to insurance companies per payer guidelines (electronic and paper submission)
  • Analyze rejected claims, correct errors, and resubmit to minimize reimbursement delays
  • Research and follow up on billing claims for assigned insurance plans to ensure timely payment
  • Process and appeal claim denials with thorough documentation
  • Evaluate accounts for adjustments or write-offs and recommend actions to management
  • Identify and report billing discrepancies to maintain revenue integrity
  • Generate and send monthly patient balance statements per insurance explanations of benefits

Requirements

  • 1–3 years of medical insurance claims billing and collections experience (preferred)
  • Proficient in Google Workspace, Microsoft Office, Excel, and Word
  • Experience with physical therapy EMR systems is a plus
  • Strong communication, negotiation, and problem-solving skills
  • Customer service-oriented with a proactive mindset

Benefits

  • Competitive salary: $22–$28/hour (based on experience)
  • Flexible PTO
  • Medical, dental, and vision insurance
  • Company-paid disability and life insurance
  • Paid family and medical leave
  • 401(k) plan
  • Equity potential for outstanding performance
  • Company-wide sponsored lunches
  • Fitness class/gym membership credits
  • Discounted pet insurance
  • Recovery suite at HQ (cold plunge, sauna, shower)

If you have a keen eye for detail, a passion for problem-solving, and experience in medical billing and collections, Prompt RCM offers the opportunity to make an impact in a forward-thinking, supportive environment.

Happy Hunting,
~Two Chicks…

APPLY HERE

Bilingual Student Pharmacist – Remote

Use your pharmacy knowledge and Spanish fluency to help patients access safe, effective, and affordable medication therapy—all from home.

About Outcomes Operating Inc
Outcomes Operating Inc is committed to delivering safe, effective, and affordable medication therapy management (MTM) services. Our team works closely with patients, prescribers, and payers to improve adherence, optimize therapy, and reduce medication costs.

Schedule

  • Fully remote
  • Minimum 10 hours/week between 8 AM–7 PM CST, Monday–Friday
  • Schedule accommodates pharmacy school commitments

Responsibilities

Patient Care

  • Deliver targeted interventions to optimize medication therapy and improve outcomes
  • Monitor patient adherence, identify barriers, and recommend solutions
  • Assist with cost-effective interventions such as formulary changes, therapeutic interchanges, and pill-splitting opportunities
  • Respond to incoming patient calls, escalate as needed, and document interactions
  • Update patient demographics, allergy, and medication records

Prescriber Outreach

  • Contact prescribers to obtain responses to pharmacist recommendations
  • Support resolution of medication therapy problems with the pharmacy team
  • Document and submit claims for clinical interventions

Scheduling Support

  • Contact patients to explain MTM program benefits
  • Schedule Comprehensive Medication Review appointments for MTM pharmacists

General

  • Deliver professional, empathetic, and prompt customer service
  • Perform administrative and operational support tasks
  • Meet productivity and performance expectations

Requirements

  • Fluent in Spanish (written and spoken at healthcare competency level)
  • Active pharmacy intern or technician license in state of residence (if required)
  • Enrolled in a PharmD program (second year preferred)
  • Minimum 1 year of outpatient pharmacy experience preferred
  • Strong telephonic, listening, and interpersonal skills
  • Ability to communicate complex information clearly to patients and healthcare professionals
  • Skilled in conflict resolution, interviewing, and active listening
  • Proficient with Microsoft Word, Excel, Outlook, and multiple databases
  • Knowledge of HIPAA and CMS compliance requirements
  • Self-motivated, organized, and detail-oriented

Compensation & Benefits

  • Pay range: $18–$19/hour (based on location, skills, and experience)
  • Potential for bonus, commission, and long-term incentives
  • Eligible for medical, financial, and additional benefits depending on role level

If you’re passionate about patient care, fluent in Spanish, and eager to gain hands-on experience in MTM while continuing your PharmD studies, we want to hear from you.

Happy Hunting,
~Two Chicks…

APPLY HERE

Workforce Optimization Assistant – Remote

Help optimize staffing, scheduling, and operations to support high-performing clinical services teams—all from your home office.

About Outcomes Operating Inc
Outcomes Operating Inc is dedicated to delivering innovative operational support to improve efficiency and performance across clinical services. We focus on productivity, data-driven insights, and collaborative problem-solving to help our teams meet and exceed their goals.

Schedule

  • Full-time, remote
  • Flex PTO for exempt associates; up to 15 PTO days in first year for non-exempt associates
  • 11 paid holidays

Responsibilities

  • Monitor and adjust staffing/workloads to meet operational goals
  • Support schedule modifications related to time-off, absenteeism, training, and onboarding
  • Assist with campaign management, including monitoring progress and segmentation
  • Participate in schedule creation aligned with business plans and productivity objectives
  • Monitor real-time associate activities and deliver intraday reporting to leadership
  • Collect historical data and create visual tools for trend analysis
  • Support onboarding, training, engagement, audits, and tech troubleshooting
  • Maintain compliance with telecommuter and attendance policies

Requirements

  • Associate degree or equivalent work experience
  • Minimum 2 years in call center operations or large-scale scheduling
  • Strong organizational and problem-solving skills
  • Skilled in basic math concepts
  • Excellent written and verbal communication skills
  • Proficient with Microsoft Office (especially Excel)
  • Ability to multitask with competing priorities and work with urgency
  • Technology troubleshooting experience

Preferred

  • Advanced Excel skills
  • Experience with workforce scheduling technology
  • Back-office administration experience

Compensation & Benefits

  • Pay range: $21–$23/hour (based on location, skills, and experience)
  • Medical, dental, and vision insurance
  • Voluntary benefits, HSA & FSA options
  • Fertility & family planning benefits
  • Paid parental leave and adoption assistance
  • Employee Resource Groups and corporate wellness program
  • 401(k) with Roth option and employer match (immediate eligibility)

If you thrive in a fast-paced environment, love solving operational challenges, and have a sharp eye for detail, we’d love to hear from you.

Happy Hunting,
~Two Chicks…

APPLY HERE

Document Retrieval Specialist (Remote)

Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, or South Carolina

Join the leader in legal document filing and help process cases accurately and efficiently from the comfort of your home.

About ABC Legal Services
ABC Legal Services is the national leader in filing and serving legal documents. With over 400 team members and offices across major U.S. cities, we’ve been innovating in the legal services space for over 30 years. Headquartered in Seattle, we leverage advanced technology and refined processes to stay ahead of the competition.

Schedule

  • Full-time, Monday–Friday
  • 100% remote (must reside in one of the listed states)

Responsibilities

  • Review and file legal documents using internal systems and email
  • Collaborate with the e-Fulfillment and e-Filing team to meet goals and resolve issues
  • Investigate and resolve discrepancies as they arise
  • Participate in ongoing training to expand industry knowledge
  • Complete additional projects as assigned

Requirements

  • High school diploma or GED required
  • No experience required; data entry experience a plus
  • Strong attention to detail and accuracy in repetitive tasks
  • Ability to work well in a team environment
  • Proficiency with Microsoft Office
  • Typing speed of 50–60 WPM

Compensation & Benefits

  • Pay range: $15.00–$17.00/hour
  • Retirement plan with 5% company match
  • Medical, dental, and vision insurance
  • 10 paid holidays per year
  • Referral program
  • Flexible work-from-home setup

If you have sharp attention to detail, a willingness to learn, and enjoy working in a collaborative remote environment, ABC Legal would love to have you on the team.

Happy Hunting,
~Two Chicks…

APPLY HERE

Court Support Specialist (Remote)

Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, South Carolina

Join the nation’s leader in service of process and help ensure over 100,000+ court filings a month are processed accurately and on time.

About ABC Legal Services
ABC Legal Services is the national leader in service of process, with over 40 years of success and a growing team of 400+ across multiple U.S. offices. Headquartered in Seattle, we specialize in innovative legal support services and advanced technology solutions for the legal industry.

Schedule

  • Full-time, Monday–Friday
  • 100% remote (must reside in one of the listed states)
  • Standard business hours

Responsibilities

  • Contact courts nationwide for order updates, status checks, and document retrieval
  • Communicate professionally via phone, email, and chat with court staff, attorneys, and clients
  • Use internal systems to process documents, update records, and perform accurate data entry
  • Download and import case documents from court dockets into internal applications
  • Manage inbound and outbound calls to assist courts, process servers, and customers
  • Relay court updates to customers and internal teams
  • Collaborate with team members to identify and resolve process inefficiencies
  • Perform other related duties as assigned

Requirements

  • High school diploma or GED required
  • Legal experience preferred
  • 1+ years in customer support, call center, or retail service roles
  • Strong written and verbal communication skills
  • Proficient in Microsoft Outlook, Teams, Excel, Word, and online fax tools
  • Comfortable working in a remote environment with video and chat tools
  • Document manipulation experience (PDFs)
  • Strong attention to detail for repetitive data entry tasks
  • Quick learner with a willingness to grow

Compensation & Benefits

  • Starting pay: $15.00/hour
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off plus 7 paid holidays and 4 floating holidays
  • Employee assistance program
  • Referral program

If you have excellent communication skills, a customer-focused mindset, and the ability to work efficiently in a remote setting, ABC Legal wants to hear from you.

Happy Hunting,
~Two Chicks…

APPLY HERE