PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.
At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
You are responsible for the delivery and management of technical and integration interactions and will own the most challenging and interesting cases. As a customer facing support expert, you will be solution focused, and service oriented to advocate for the customers when working or escalating high priority cases and issues. In this role, it is equally important to accurately communicate system behaviors and next steps internally and externally.
NOTE: This role provides both Business user Functional support and technical support.
Key Responsibilities:
•Develop an in-depth understanding of the product and processes to identify trends impacting functionality, availability, capacity, user satisfaction and infrastructure performance.
•As a member of the Customer Support Department, your main area of responsibility will be to troubleshoot and resolve complex technical and integration related issues over the phone or through other electronic interactions
•Work cross-functionally in an effective and professional manner with other departments to manage escalations, communicate root cause, solution and resolve cases and issues
•Document user problems as per SOP, to proactively contribute to the investigation of defects and other issues to prevent re-occurrence.
•Stay abreast of new features, tools and functionalities to maintain product expertise and assist with upskilling of support peers.
•Be available to work between the hours of 8am to 8pm EST weekdays, occasional weekends, and on-call as required.
•Coordinate and execute internal and external meetings to resolve problems.
•Contributing to and helping maintain knowledge base tool.
Your Key Strengths:
•Post-secondary education preferably in Information Technology or related field, with 1-2 years of SaaS support experience
•Aptitude for data analysis and interpretation or Quality Assurance experience.
•Demonstrated ability to multi-task, prioritize, and manage customer expectations in an extremely fast paced and high demand environment.
•Strong communication, relationship management, problem solving and documentation skills with attention to detail.
•Experience with AppDynamics, Rhapsody Integration Engine, Laboratory/Radiology/Pharmacy Management Systems is a plus
•Experience with performance monitoring technologies and diagnostic tools
•Experience with Cloud infrastructure or scalable, high performance web applications
•Prior experience using New Relic, DataDog, Sales Force/Service Cloud, Right Answers and PointClickCare is an asset
•1 -2 years RDBMS experience, preference for SQL Server
•Experience with Sales Force/Service Cloud, Confluence.
•Experience with PointClickCare Application systems. (Preferred not required)
•Experience with Knowledge-Centre Support (KCS).
•ITIL principles a plus
$55,000 – $62,000 a year
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $55,000 – $62,000 + 5% Performance based bonus and fulltime benefits! Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Overtime Eligible
#LI-MG1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
This position reports to the Director, Professional Coding, Audit & Education has no direct reports.
POSITION SUMMARY
Conducts audits of physician/provider documentation and coding for office and surgical procedure encounters. Develops and delivers education to physicians, providers, office/department support staff and revenue cycle staff on compliant documentation and coding practices, including regulatory changes or updates. Reviews medical record documentation and claims data to ensure compliance with CMS and payer guidelines and regulations.
ACCOUNTABILITIES
*All duties listed below are essential unless noted otherwise*
1. Assist in coordinating and developing an educational plan that encompasses accurate documentation, coding, and billing procedures to obtain appropriate reimbursement.
2. Provide regularly scheduled education for providers and staff on appropriate coding and billing in the professional environment, including ICD-10, CPT and HCPCS coding.
3. Design educational documents and tools to improve the level of knowledge of documentation requirements and CPT and ICD-10 coding guidelines for providers and staff.
4. Research and communicate government and private insurance carrier coding/billing policies and guidelines to appropriate providers and staff.
5. Perform audits to determine documentation compliance and coding/billing accuracy; summarize findings and develop plans to improve outcomes.
6. Review code change requests to determine accurate coding and/or advise coding or billing changes to ensure appropriate reimbursement.
7. Conducts reviews of coding denials or other payer requests; performs appropriate follow up including appeals and corrective actions with departments and staff.
8. Assist in reviewing and updating physician documentation templates and forms consistent with coding/billing guidelines and system policies.
9. Assists with training new staff or other special projects.
10. Perform other duties as assigned.
This position can be worked remote.
Job Requirements
PREFERRED QUALIFICATIONS
Education: Bachelor’s Degree in health information management or related field.
Skills: High level proficiency and knowledge of spreadsheets, databases, reimbursement and Epic EHR Systems.
Years of Experience: 3-5 years of physician/professional complex surgical and E&M coding experience in a health care system or medical office setting. 1-2 years of experience in professional coding auditing and provider education.
License: N/A
Certification: RHIA/RHIT, CPMA
ADDITIONAL EXPERIENCE
1. Working knowledge of human anatomy and physiology, disease processes and demonstrated knowledge of medical terminology.
2. Knowledge of CMS and third-party payer profiles and reimbursement requirements.
3. Knowledge of current and developing issues and trends in medical coding procedures and requirements.
4. Must demonstrate the ability to independently, and accurately, resolve problems.
5. Ability to interact and communicate with individuals at all levels of the organization.
6. Must be able to understand directions, professionally communicate and respond to inquiries.
7. Requires a strong commitment to customer service and effective interpersonal skills.
8. Must be able to input and retrieve information from system network and applications.
9. Must have the ability to manage large volumes of work, ability to quickly learn and retain information regarding issues that present themselves.
10. Must have strong organizational, quantitative, and analytical skills as well as the ability to multi-task.
WORKING CONDITIONS
Personal Protective Equipment: N/A
Physical Demands: Must be able to work remotely and prolonged periods of sitting. Must be able to understand directions, communicate and respond to inquiries; requires excellent interpersonal skills.
Remote Work: If eligible, must follow Corporate Remote Work Policy, CP 3.15 and Corporate Flexible Work Arrangement Policy, CP 3.60.
Compensation range: $41,496 – $84,240
We offer a competitive benefits package with coverage effective day one of employment which includes medical, dental, vision, company paid life insurance, paid time off, a 401k retirement plan, an employee assistance program and other voluntary coverage options and employee discounts.
The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.
ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]
Are you passionate about Paid Search and eager to grow your career in digital advertising? Do you have a knack for analyzing data, spotting trends, and contributing to strategic decisions? If you thrive in a dynamic environment where learning and results are paramount, we’d love to have you on our high-performing team as a Paid Search Coordinator.
This isn’t just another agency role—it’s a chance to join a tight-knit team that drives real revenue growth for innovative eCommerce brands. At Go Fish, we value innovation, measurable results, and data-driven strategies. We’re looking for someone who’s enthusiastic about paid search platforms like Google and Microsoft Ads and is eager to support broader business narratives.
We strongly value diversity and believe that a team with a variety of backgrounds, perspectives, and experiences leads to better insights, strategies, and outcomes.
What you’ll do
Support Paid Search Initiatives: Assist in the strategy, execution, and optimization of high-priority Paid Search campaigns across Google Ads and Microsoft Ads.
Data-Driven Optimization: Analyze campaign data to identify trends, optimize performance, and maximize ROI.
Client Interaction: Collaborate with Account Managers to address client inquiries and contribute to strategic discussions.
Industry Knowledge: Stay ahead of industry trends and bring fresh insights to team discussions.
Cross-Functional Collaboration: Work closely with the Strategy Team to support client growth through strategic paid search initiatives.
Proactive Problem Solving: Anticipate challenges, identify opportunities, and provide actionable recommendations to improve campaign performance.
Reporting and Insights: Deliver insightful reports on key performance metrics, campaign learnings, and next steps.
What you’ll bring to the table
1-2 years of experience in Paid Search and digital marketing (eCommerce experience preferred).
Hands-on experience with Google Ads, Microsoft Ads, and Google Analytics.
Strong analytical skills and a passion for testing, optimizing, and scaling campaigns.
Familiarity with eCommerce marketing strategy is a plus.
Excellent problem-solving, critical thinking, and communication skills.
Highly proactive—eager to learn, innovate, and excel in a fast-moving environment.
Ability to collaborate effectively with cross-functional teams to drive strategic initiatives.
Strong responsiveness and adaptability to dynamic industry trends and client needs.
Why you’ll love working with us
Benefits & Culture
At Go Fish, we strive to create a workplace that inspires creativity, innovation, and impact. We believe in fostering an environment where everyone feels included, valued, and empowered to contribute their unique perspectives. Our culture is built on trust, accountability, and collaboration, encouraging our team to take ownership, drive results, and push boundaries while supporting one another in both personal and professional growth.
We offer a flexible and balanced work culture that allows you to work remotely or in a hybrid setting, but with that flexibility comes responsibility. We’re looking for self-motivated, proactive individuals who bring fresh ideas and are willing to go above and beyond when needed.
We are proud to be an equal opportunity employer, dedicated to diversity, inclusion, and belonging. We know that when our team members can be their authentic selves, they become more confident, creative, and productive—and that’s what makes our community thrive.
Perks & Benefits
Comprehensive health benefits
Unlimited PTO for work-life balance
401(k) with company match to support your future
Company-paid life insurance for peace of mind
Flexible remote or hybrid work environment
If you’re looking for a dynamic, collaborative, and forward-thinking team where you can make a real impact, we’d love to hear from you!
Guidelines for your application
What We Need: Alongside your resume, craft a one-page cover letter that gives us some perspective into your unique journey and passion for this role. Don’t forget to mention your salary expectations.
Handling Attachments: Some platforms can be tricky. If limited to one file, combine your resume and cover letter. Bonus points for work samples — links in CVs or resumes are good, too!
The Weight of the Cover Letter: It’s more than just a formality – it’s our first introduction to you. Make it count. Without it, your application won’t be reviewed.
Note on ‘Quick Apply’: This feature can sometimes miss essential details. Ensure all our requirements are met — incomplete applications won’t progress.
Adherence to these guidelines is paramount.
Missing out will cost you a spot in the process. And then, we all miss out. And that bums us out. Don’t bum us out. We value attention to detail, and this is your chance to show that off.
We appreciate the effort you put into your application and look forward to getting to know you better!
Please note that a job offer for this position will be determined based on many factors, including experience, unique skill set, other qualifications, location, and various business and budgetary considerations.
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATAThe Portfolio Analyst reports directly to the Sr. Manager, Global Portfolio Management as part of the Global Portfolio Management team. This position gathers, analyzes, and summarizes data on the Data Centers to understand the profile of each building as it relates to client mix, lease types and terms, operational costs driven by equipment deployment and chosen vendors, along with property value driven by market factors and leasing. This position will work closely with Finance, Sales, and Operations to understand current activity and compile analyses to support strategic decisions during the life of the asset. These analyses may support repair or replace decisions for critical equipment and hold or sell decisions for the Data Center asset.
What you’ll be doing
KEY RESPONSIBILITIES
Work with other departments to understand revenue and operating expenditures of the buildings.
Evaluate building performance against business cases with actuals, revised forecast assumptions and compare against original business case in partnership with Finance.
Understand and calculate financial performance measurements including IRR, NPV & terminal value.
Verify property level information for third party appraisers to perform annual valuations.
Ability to update property valuations on an as needed basis utilizing Excel.
Collaborate with Sales department to understand large deal commercial terms as it relates to inducements and operational expenditures which impact deal margin.
Provide support for third party investor reporting and due diligence, this may include performing monthly analyses or providing building specific commentary.
Prepare cost comparison analysis as requested for key vendor contracts.
Prepare power point presentations to communicate drivers of building performance and to provide recommendations for Management based on results and metrics.
Other projects as assigned to support the Global Portfolio Management department.
Supervise Junior analyst on assigned projects and requirements
Develop project plan and drive special projects, formal planning exercises
Advise preparation and analyze various monthly actual vs. budget (vs. forecast) reports and produce variance analyses for operational management; effectively communicate key takeaways
Monitor and report on key financial and operational metrics by department and site
Provide general financial reporting and analytics for department and site level budget reporting
Identify risks, opportunities, and other areas to improve business results
Drive process improvement projects for reporting or ad hoc analyses with minimal supervision
Update and/or enhance reporting templates and tools to capture critical financial metrics
Lead efforts to capture forecasting assumptions and leverage them to produce short- and long-range financial projections for both budget cycles and ad-hoc reports.
Drive the updates of assigned business case studies for new company ventures
Other projects as assigned to support the Global Portfolio Management department.
Calculate and track global cost allocations to different regions
Performs other duties as assigned.
KNOWLEDGE & ATTRIBUTES
Basic understanding of commercial real estate or data centers.
Strong analytical skills in comparing building specific information as it relates to P&L, Rent Roll, and market data Excellent communication and problem-solving skills
Ability to work with different groups and levels across the company to capture/communicate key requirements AND build/influence a mutual agreement on the approach
Expert at financial modeling and report development
Project Plan Development Experience
Proficient at identifying and championing analytics assignments and capturing key takeaways without supervision
Able to be highly confidential.
Proficient in Microsoft Suite of products (Outlook, PowerPoint, Word)
Proficient with computers to include the utilization of Microsoft programs such as Word, Excel, PowerBI, and Outlook.
Experience preferred working in financial software such as SAP or Yardi
Strong ability to create context in Power Point is required
Able to work in a team environment.
Manages stress and/or fast-pace effectively.
Excellent communication and problem-solving skills.
Must possess a current, valid state-issued driver’s license
Able to work in a team environment.
Manages stress and/or fast pace effectively.
Problem solver with a “can do” attitude
Effective communication skills, including the ability to present and communicate to internal and external stakeholders.
ACADEMIC QUALIFICATIONS & CERTIFICATIONS
BS/BA degree in accounting or finance
CPA, CFA, and/or MBA Preferred
Previous supervisory or leadership experience required
PMP certification and/or Lean Six Sigma (Green/Black belt) certification preferred
REQUIRED EXPERIENCE
5-8+ years of relevant financial portfolio experience
PHYSICAL REQUIREMENTS
Regularly moves equipment and other hardware up to 20 lbs.
Frequently move about inside and outside of data center / facility
Remain stationary for long periods of time.
Ascend / Descend a ladder and perform duties atop a raised platform.
Position self in small spaces.
Operate computer, peripherals, and other office equipment.
Perform work during US business hours and time zones.
WORK CONDITIONS & OTHER REQUIREMENTS
Exposure to varying temperatures and loud noises.
Exposure to outdoor weather conditions.
Travel required 10% of time.
Perform work from a remote location with stable internet connection.
This is a remote position that requires reliable internet connection and electricity.A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.
NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 100,800.00 – $ 128,200.00.
All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.
Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.
#GlobalDataCentersCareers
Workplace type:Remote Working
About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Explore Location
Priority Review Date (Note – Posting may close at any time)
Job Summary
This position is responsible for pre- and post- award grants and contracts activities.Thisposition will be primarily remote with occasional days in-office.
Responsibilities
Independently completes complex award administration for activities (e.g. multi-project proposals, institutional training grants, grant & contract proposals) for a variety of sponsors including award set-up, modification, maintenance, reporting, and close out.Award review/tracking. Completes project-related A/P and A/R activities for grants & contracts. Reviews budget categories for reporting activities.Demonstrates familiarity and knowledge of various sponsor policies required for proposal submission, appropriately utilizes University, department, and most common sponsor systems and processes for proposal preparation, submission, and tracking.Ensures federal compliance by reviewing procedures/policies.Asks questions/provides answers demonstrating greater depth of knowledge of University and sponsor requirements.Makes substantive contributions to trainings, process development, and unit resources.Problems encountered are varied (strategic and operational) and often complex, without clear precedent. Resolution may require some analysis and interpretation, requiring innovation and creativity.Has developed specialized skills or is multi-skilled through job-related training and on-the-job experience.Serves as a liaison to sponsors.Utilizes prior experiences to identify issues and offer guidance to others.Effectively interface with internal and external professionals.This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Minimum Qualifications
Bachelor’s degree + two years of related experience or 10 years of related experience or equivalency (one year of education can be substituted for two years of related work experience).Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences
Type
Benefited Staff
Special Instructions Summary
Additional Information
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen.The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ Online reports may be submitted at oeo.utah.eduhttps://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Baptist Health is looking to add a PB Coder for the Physician Coding Department at Baptist Metro Square. This is a Full-Time Days opportunity.
Shift Details: Monday- Friday; 8:00 am – 5:00 pm. This is a remote/hybrid opportunity.
As a Senior PB Coder you will be responsible for:
Following established coding guidelines and working in accordance to state and federal regulatory guidance
This person is responsible for correctly identifying and applying ICD-10 diagnosis codes, and CPT-4 codes for E/M across all places of service, minor office and specialty-specific testing/procedures, and minor surgeries.
Experience Note: successful completion of 80 hour coding course can be substituted for 1 year of coding experience.
Certification Note: CPC or equivalent must be obtained within 6 months of hire if the candidate is not already certified.
This PB coder will be located at Baptist Metro Square. If you are interested in this Full-Time Days opportunity, please apply now!
Full/Part Time
Full-Time
Shift Details
Days
Education Required
High School Diploma/GED
Education Preferred
Bachelor’s Degree
Experience
1-2 years Billing Experience Required
1-2 years Healthcare Experience Required
1-2 years Coding Experience Required
1-2 years Clinical Documentation Experience Required
Licenses and Certifications
Certified Professional Coder (CPC) Required Or
Certified Coding Specialists – Physician-based (CCS-P) Required Or
Location Overview
Baptist Jacksonville: Baptist Jacksonville is a Magnet™ designated hospital, the gold standard for excellence in patient care. We serve families throughout the area with high-quality, comprehensive care for every stage of life.
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