by twochickswithasidehustle | Feb 16, 2026 | Uncategorized
Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
- Energize the customer relationship: Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
- Success starts with me: Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
- Commit to learning: Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
- Dare to innovate: We challenge the status quo with creativity and innovation as our true north.
- Better together: We check our egos at the door. We work together, so we win together.
Job Description Summary
The Transcription Specialist plays a critical role in maintaining the quality and consistency of project deliverables. This position is responsible for cleaning and refining response data, proofreading for accuracy and clarity, and ensuring that all assigned projects are completed within established timelines. Their work directly supports the team’s ability to meet client expectations and uphold high standards of service.
Job Description
Press Ganey currently has an exciting opportunity for a Transcription Specialist. This is a remote position. This role supports the Coding Department. Training is provided remotely through Microsoft Teams meeting.
The Transcription Specialist is responsible for reviewing, cleaning, and proofreading written responses to ensure clarity, consistency, and alignment with project guidelines. This role requires strong attention to detail, excellent language skills, and the ability to manage high-volume projects within tight deadlines. The individual should demonstrate flexibility and a willingness to be cross trained for other roles within the department as needed.
Duties & Responsibilities:
• Conducts thorough proofreading of responses to correct grammar, spelling, punctuation, and tone.
• Uses transcription platforms and cleaning tools efficiently.
• Manages workload to meet tight deadlines, prioritizes high-volume projects, and communicates progress to Supervisor or Team lead to ensure timely delivery.
• Maintains acceptable accuracy according to established guidelines (99.5%)
• Works closely with Supervisor, Team Lead, and other team members to resolve issues, share feedback, and maintain workflow efficiency.
• Verifies that responses align with project-specific instructions.
• Flags unclear or inappropriate content for further review.
• Performs other duties as may be appropriately required.
• Willingness to be cross trained for other roles within the department as needed, supporting team flexibility and operational continuity.
Qualifications:
• 1–2 years of experience in transcription, data cleaning, or proofreading roles.
• Experience working with high-volume projects or fast-paced environments is a plus.
• Excellent command of written English, including grammar, sentence structure, spelling and punctuation.
• Strong working knowledge of Microsoft 365 applications
• Ability to work independently and collaboratively within a team.
• Strong attention to detail and ability to spot inconsistencies.
• Prior experience working with Ascribe and OMNI.
Experience:
1-2 years of experience.
Minimum Education:
• High school graduate or equivalent required; associate’s degree preferred
Special Working Conditions
This position requires occasional overtime hours as workload requires.
To be eligible to apply for other internal positions, you must be in your current position for a minimum of 6 months if you are an hourly employee or 1 year if you are a salaried employee.
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
The expected base hourly rate for this position is $17.20 per hour. In addition to base hourly rate you will also receive a competitive benefits package.
by Terrance Ellis | Feb 13, 2026 | Uncategorized
If you’re the kind of person who can juggle moving parts, stay calm under deadline pressure, and make people feel taken care of, this weekend coverage role will feel like home. You’ll help keep depositions staffed and on track, while building strong relationships with court reporters across markets.
About Steno
Steno is a tech-forward court reporting and litigation support agency founded in 2018. They’re focused on reliability, innovation, and a hospitality-first experience, using modern tools and white-glove service to support law firms and legal professionals.
Schedule
- Full-time, hourly (non-exempt)
- Remote (U.S.)
- Coverage: Sunday through Thursday
- Hours aligned to Pacific Standard Time
- Flexible schedule + flexible PTO
What You’ll Do
- Build and maintain relationships with court reporters across all markets
- Use Steno scheduling tools to book court reporters for depositions with accurate details and strong follow-through
- Manage conversations around rates and invoices professionally and fairly
- Monitor the job pipeline and recruit/vet new court reporters to meet demand
- Partner with Marketing on campaigns to build reporter groups and talent pools
- Track assignment deadlines and follow up to ensure transcripts are delivered on time
- Train court reporters on Steno tools/processes and promote best practices
- Collaborate with operational leaders to share frontline feedback and improve workflows
- Design programs that uphold high service standards for clients
- Handle weekend scheduling needs, including urgent/next-day bookings for court reporters and interpreters, fast responses, and escalation of critical issues
What You Need
- Experience at a court reporting agency (strongly preferred)
- Comfortable on Mac and PC; able to learn new systems quickly
- Google Drive familiarity (plus)
- Experience with CRMs or willingness to learn
- Strong customer service and “hospitality mindset” reliability
- Excellent written and verbal communication
- Highly organized, detail-focused, professional, and able to multitask in a fast-paced environment
- Analytical skills: able to pull reports and use tools to answer business questions
- Confident building relationships and handling tough conversations when needed
- Interest in working at a growing tech startup
Benefits
- $20–$23/hour
- Health, vision, and dental (generous plans for employees and dependents)
- Wellness/mental health benefits for employees and families
- Flexible paid time off
- Equity options
- 401(k) access
- Home office setup + monthly internet/phone stipend
If you like being the steady hand behind the scenes that makes chaotic schedules look effortless, this one’s a legit fit.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 13, 2026 | Uncategorized
If you like clean process, tight accuracy, and making the numbers match, this is that kind of role. You’ll reconcile lockbox deposits, manage check scanning/deposits, and chase missing remittance details for EFT payments so posting can happen correctly.
About TeamHealth
TeamHealth is a physician-led healthcare organization supporting clinical teams across the U.S., with corporate operations focused on delivering reliable systems that keep patient care moving.
Schedule
- Full-time
- Remote (Alcoa, TN listed; role is remote)
- Overtime may be required and can be mandated
What You’ll Do
- Reconcile imported bank downloads in the Cash Clearing System (CCS) with lockbox batches received via bank image and mail
- Confirm batches are received, update CCS statuses, and flag missing batches
- Organize mailed lockbox batches by deposit date for posting; download and file image lockboxes from bank website per department structure
- Review lockbox images and paper batches for checks that should be eligible for electronic processing but weren’t assembled for ERA
- Follow up with carriers to obtain missing remits for EFT deposits when no check/EOB is received
- Scan and deposit live checks using a Fifth Third scanner for immediate deposit; file checks by deposit date for posting order
- Document and prep cash payments received at the billing center for posting
- Process daily mail for your assigned group
- Maintain policies and procedures; participate in progress meetings
- Escalate discrepancies (EFTs, lockbox issues, international monies, etc.) to senior/supervisor
What You Need
- High school diploma or equivalent
- 40–45 WPM typing; accurate 10-key by touch
- Computer proficiency (Microsoft Office preferred)
- Strong written and verbal communication skills
- Detail-oriented with strong follow-up habits
- One year of medical billing experience preferred
- Knowledge of third-party payer reimbursement preferred
- IDX-BAR system knowledge preferred
Benefits
- Career growth opportunities
- Medical/Dental/Vision starting the first of the month after 30 days
- 401(k) (discretionary match)
- Generous PTO
- 8 paid holidays
- Equipment provided for remote roles
This is a “small mistakes become big problems” job. If you’re the type who double-checks without being asked and likes tidy reconciliation, you’ll do well here.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 13, 2026 | Uncategorized
This is a high-trust HR benefits role that sits right at the intersection of compliance and employee experience. You’ll own leave of absence, accommodations, and workers’ comp workflows, partner tightly with Legal, HRBPs, Payroll, and manage a small specialist team, while keeping vendors (Aflac) accountable.
About TeamHealth
TeamHealth is a physician-led healthcare organization supporting clinical teams nationwide, with corporate functions that keep operations compliant and employee-focused.
Schedule
What You’ll Do
- Oversee the outsourced Aflac FMLA program: serve as internal point person, troubleshoot issues, and ensure smooth coordination between Aflac and HRBPs
- Interpret and administer leave and accommodation programs with Legal alignment (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.)
- Coordinate and organize medical documentation for leave cases, ensuring HIPAA and employee privacy compliance
- Manage and oversee non-FMLA leave paperwork and processes according to company policy and Department of Labor guidelines
- Track all leaves to ensure documentation is sent/received on time and records are maintained properly
- Review absentee/leave reports, identify trends, and partner with HRBPs/Benefits on action plans
- Manage administrative leave functions: track hours used/taken, coordinate with HR Service Center and Payroll
- Conduct Tier I investigations into suspected fraud related to leave and workers’ comp claims
- Build and maintain reporting metrics/analytics for leave cases; meet regularly with HRBPs to review claim status and resolution strategies
- Serve as a resource and trainer to HR and managers on workers’ comp policies, regulations, processes, and loss control procedures
- Oversee preparation of required forms, records, and reporting for regulatory agencies
- Ensure compliance with state Paid Family Leave and Paid Sick Leave programs
What You Need
- Bachelor’s degree in Business Administration, Human Resources, or related field
- 4–6 years of experience in Benefits and/or Human Resources
- 3–5+ years of leave administration and benefits administration experience
- HRIS experience (Lawson and/or Workday preferred)
- Strong problem solving, prioritization, and time management skills
- Ability to manage multiple projects (including Workday implementation-related activities)
- High integrity handling confidential information
- Strong analytical skills with the ability to turn findings into a clear work plan
- Ability to communicate recommendations to upper management
- Strong collaboration skills across HR, Payroll, and Legal
Benefits
- Not listed in the posting (confirm on the application page)
This role is not “soft HR.” It’s compliance-heavy, documentation-heavy, and leadership-facing. If you don’t like gray areas, legal nuance, and being the person who says “no” (and explains it cleanly), it’ll be rough. If you do, it’s a solid lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 13, 2026 | Uncategorized
If you like clean spreadsheets, tight deadlines, and the “hunt it down, fix it, document it” side of healthcare billing, this role lives there. You’ll support payer audits, appeals, and IDR/arbitration work, plus coordinate with billing centers and vendors to keep disputes moving.
About TeamHealth
TeamHealth is a physician-led, patient-focused organization supporting clinicians and facilities nationwide, powered by strong corporate operations teams.
Schedule
- Full-time
- Remote (Knoxville, TN listed, but role is remote)
What You’ll Do
- Support payer audits, appeals, and disputed payment amounts (IDR/arbitration)
- Act as liaison with billing centers to obtain/distribute needed information
- Communicate with vendors by phone/email and manage invoice follow-ups
- Process vendor invoices, code them, and submit for timely approval
- File payment disputes and post offers from health plans (data entry + tracking)
- Analyze payments and prepare appeals for IDR
- Collaborate with team members to support workflows and departmental expansion
- Learn and apply physician billing and revenue cycle concepts (policies/processes)
- Handle special projects and meet strict deadlines
What You Need
- High school diploma or equivalent (some college preferred)
- Experience in physician healthcare reimbursement
- Strong Excel skills required (formulas, pivot tables, filters)
- Strong organizational, analytical, and problem-solving skills
- Ability to work independently in a fast-paced, deadline-driven environment
- Comfort working with confidential info and maintaining HIPAA compliance
- Willingness to learn or quickly ramp on:
- CPT, HCPCS, ICD-10
- Reimbursement and payer edits
- RVUs and Accounts Receivable
- Billing guidelines and compliance
Benefits
- Not listed in the posting (TeamHealth typically offers benefits for full-time roles, but confirm specifics on the application page)
This is one of those “details win money” jobs. If you’re not naturally precise, it’ll eat you. If you are, you’ll thrive.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 13, 2026 | Uncategorized
This role is for someone who’s relentless about follow-up, organized to the bone, and comfortable coordinating a lot of moving pieces. You’ll manage the facility credentialing and reappointment process so clinicians are approved and ready to work where TeamHealth provides services.
About TeamHealth
TeamHealth is a physician practice organization supporting clinicians and facilities nationwide, focused on patient care and operational excellence.
Schedule
- Full-time, remote (U.S.)
- Temporary role
- Overtime may be required depending on business needs
What You’ll Do
- Coordinate facility-specific medical staff and non-privilege post-acute applications for clinicians
- Follow TeamHealth credentialing policies and procedures to manage applications from start to finish
- Build working relationships with clinicians, facility medical staff offices, and internal teams to keep processes moving
- Coordinate licensing needs when a new state license is required
- Collect, track, and enter clinician documentation into credentialing systems to keep data accurate and current
- Prepare and ensure accuracy of clinician applications for privileges/approvals and reappointments
- Confirm malpractice coverage is initiated and maintained for clinicians
- Monitor and document credentialing status and communicate updates to key stakeholders (onboarding, provider enrollment, recruiters, schedulers, leadership, etc.)
- Ensure APC supervisory paperwork is complete and state/facility requirements (including ratios) are met
- Maintain confidentiality standards in line with legal, ethical, and facility policies
What You Need
- Two years of college (preferably business courses) or 1–3 years of experience in a medical staff office/credentialing role
- Strong organization and multitasking skills
- Strong interpersonal skills
- Negotiation and persuasion ability
- Comfort doing disciplined follow-up and detailed documentation
Benefits
- Not listed in the posting (TeamHealth roles often include benefits, but you’ll want to confirm what applies to a temp position)
If you’re the type who can keep clinicians, facilities, and internal teams aligned without dropping a ball, this is a solid remote admin lane.
Happy Hunting,
~Two Chicks…
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