by Terrance Ellis | Nov 13, 2025 | Uncategorized
Lead a mission-driven admissions team helping families access life-saving virtual mental health care.
About Charlie Health
Charlie Health delivers personalized virtual behavioral health treatment for people facing complex mental health, substance use, and eating disorder challenges. Their mission is to remove barriers to care and expand high-quality treatment across the country. As one of the fastest-growing healthcare startups, the team is redefining what compassionate, connected behavioral healthcare looks like.
Schedule
- Full-time
- Remote within approved states
- Monday–Friday, 8am–5pm MST
- Not available in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, or Washington DC
Responsibilities
- Lead a team of 10+ Admissions Coordinators, overseeing daily performance, coaching, and support
- Manage hiring, onboarding, training, and performance reviews
- Coordinate team schedules and distribute workload to maintain high operational efficiency
- Ensure consistent, high-quality communication with prospective clients, families, and referral sources
- Champion the client admissions experience and resolve escalated concerns
- Maintain high call-center service levels and call quality standards
- Collaborate across departments to meet KPIs including time-to-admission, satisfaction scores, and quota targets
- Develop and implement best practices for admissions and discharge workflows
- Partner with Executive Leadership to provide performance updates and process insights
Requirements
- 3+ years leading or mentoring Admissions or Sales teams
- 3+ years sales experience in a healthcare admissions environment
- 1+ year of Salesforce experience
- Strong multitasking ability and comfort in a high-volume, fast-paced setting
- Familiarity with HIPAA (plus)
- Experience supporting adolescents or young adults in mental health (plus)
- Proficiency in Microsoft Office and Google Suite
Benefits
- Base compensation range: $80,000–$95,000
- Additional performance-based bonus opportunity
- Comprehensive benefits package for full-time employees
This role is ideal for someone who leads with empathy, thrives under pressure, and knows how to motivate teams handling sensitive, high-stakes work. If you’re energized by mission-driven leadership and want your daily work to change lives in real time, this one fits.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
If you thrive in fast-paced, high-impact work and want to help families access life-saving mental health care, this role puts you at the heart of Charlie Health’s mission. You’ll guide at-risk clients through their first steps toward treatment and ensure every person feels seen, heard, and supported.
About Charlie Health
Charlie Health provides personalized virtual mental health treatment to individuals with complex needs. Their mission is to remove barriers to care and expand access to evidence-based treatment across the country. As one of the fastest-growing healthcare startups, they’re redefining what compassionate, connected behavioral healthcare looks like.
Schedule
- Full-time
- Fully remote within approved states
(Not available in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, or Washington DC)
- Shift-based schedule selected during application
What You’ll Do
- Manage high-volume inbound and outbound calls with prospective clients, families, and referral partners
- Build rapport and gather key demographic, clinical, and historical information
- Explain financial policies, payment options, and assistance programs clearly and compassionately
- Maintain accurate documentation in Salesforce, including consents and insurance details
- Coordinate with internal teams to meet time-to-admission goals, satisfaction scores, and quota targets
- Provide consistent communication to advance clients toward enrollment
- Represent Charlie Health’s mission and articulate the value of its individualized treatment model
What You Need
- Bilingual fluency in Spanish and English
- Bachelor’s degree
- 2+ years of sales experience (healthcare admissions a plus)
- Proven success meeting and exceeding performance targets
- 1+ year of Salesforce experience
- Ability to multitask and maintain accuracy in a fast-paced, high-volume environment
- Strong communication and customer relationship skills
- Familiarity with HIPAA is helpful
- Experience supporting adolescents or young adults in mental health contexts is a plus
- Proficiency with Microsoft Office and Google Suite
Benefits
- Base compensation range: $54,000–$60,000
- Total target compensation with bonus: $66,000–$84,000
- Comprehensive benefits package for full-time employees
- Mission-driven culture committed to connection, evidence, and urgency
Bilingual admissions roles with meaningful client impact fill quickly—especially in organizations tackling the mental health crisis head-on.
A strong fit if you’re empathetic, driven, and ready to shape someone’s first step toward healing.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
If you’re energized by connecting people to life-changing mental health treatment, this role puts you on the front lines of impact. As the first point of contact for at-risk clients and families, you’ll guide people through critical decisions and help them access care when they need it most.
About Charlie Health
Charlie Health provides personalized virtual mental health treatment for individuals with complex needs. Their mission is to connect the world to life-saving behavioral healthcare by expanding access, reducing barriers, and improving outcomes from the comfort of home. As one of the fastest-growing startups in healthcare, they’re scaling nationwide and redefining what high-quality behavioral care looks like.
Schedule
- Full-time
- Fully remote within approved states
(Not available in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, or Washington DC)
- Shift-based schedules (selected during application)
What You’ll Do
- Facilitate a high volume of inbound and outbound calls with prospective clients, families, and referral sources
- Build trust while gathering demographics, clinical history, and presenting concerns
- Explain financial policies, payment options, and available assistance programs
- Maintain accurate documentation in Salesforce, including consents and insurance information
- Coordinate with internal teams to meet KPIs such as time-to-admission, satisfaction scores, and admission targets
- Provide consistent communication to advance clients through the admissions process
- Represent Charlie Health’s mission and explain the value of its clinical model to prospective clients
What You Need
- Bachelor’s degree
- 2+ years of sales experience (healthcare admissions a plus)
- Track record of exceeding performance goals
- 1+ year of Salesforce experience
- Ability to multitask in a high-volume, fast-paced environment
- Strong communication skills and rapport-building abilities
- Familiarity with HIPAA is helpful
- Experience working with adolescents/young adults in mental health is a plus
- Proficiency with Microsoft Office and Google Suite
Benefits
- Competitive base pay: $54,000–$60,000
- Total target cash compensation with bonuses: $66,000–$84,000
- Comprehensive benefits package for full-time employees
- Mission-driven culture rooted in connection, evidence, and urgency
Remote admissions roles with real client impact fill quickly—especially those offering strong growth paths and purpose-driven work.
A great match if you thrive in fast-paced environments and want to help families access care faster.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
If you want a fully remote role where you can directly support clients navigating mental health treatment, this position offers purpose-driven work with real impact. You’ll help families stay connected, informed, and supported throughout their care journey.
About Charlie Health
Charlie Health delivers personalized virtual mental health treatment for people with complex needs. Their mission is to connect individuals and families to life-saving behavioral health care from the comfort of home. As a rapidly growing organization, they’re expanding access to meaningful, evidence-based treatment and redefining what behavioral healthcare can look like.
Schedule
- Full-time
- Fully remote within approved states (role not available in AK, ME, DC, NJ, CA, NY, MA, CT, CO, WA, OR, MN)
- Works closely with multiple internal care teams
What You’ll Do
- Contact newly admitted clients to confirm enrollment and explain next steps
- Help clients understand insurance benefits and complete financial enrollment
- Act as a liaison between clients and internal teams (Admissions, Billing, Utilization Review, Outreach, Clinical)
- Handle client-related requests to support a positive treatment experience
- Identify attendance gaps and proactively reach out to resolve barriers
- Share aftercare resources and help families schedule post-program appointments
- Manage schedules, book/reschedule client appointments, and document all interactions
- Meet key performance metrics including call volume, resolutions, financial agreements, and scheduling rates
What You Need
- Strong alignment with Charlie Health’s mission and values
- High school diploma or equivalent
- Minimum 2 years in patient support, customer success, or client-facing service
- 1–2 years Salesforce or similar CRM experience
- 1–2 years experience using contact center tools
- Experience handling financial discussions (health insurance knowledge a plus)
- Strong communication skills and emotional intelligence
- Ability to multitask in a fast-paced environment
- Knowledge of HIPAA guidelines
- Authorized to work in the US, native or bilingual English proficiency
- Proficiency with cloud-based tools (Slack, Zoom, G-Suite, EMR systems)
Benefits
- Comprehensive benefits package for full-time exempt employees
- Mission-driven culture focused on connection, care, and client outcomes
- Opportunity to support life-changing mental health treatment for families across the US
High-impact remote scheduling roles in behavioral health fill fast—especially roles supporting clients directly on their treatment journey.
A strong fit if you’re empathetic, organized, and motivated by meaningful work.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
If you want a remote role where you can grow in finance and support a mission-driven company, this position gives you stability, ownership, and the chance to work inside a high-impact transportation tech environment. Perfect for someone who enjoys structure, accuracy, and helping teams stay financially aligned.
About HopSkipDrive
HopSkipDrive is a transportation technology company solving complex mobility challenges for kids, older adults, and anyone needing extra support. Founded by three moms, the company has completed over five million rides across 17+ states and continues to scale rapidly. Backed by $100M in funding and recognized on the Inc. 5000 and Deloitte Fast 500 lists, HopSkipDrive is reshaping safe, equitable transportation.
Schedule
- Fully remote
- Must reside in AZ, CA, CO, NM, NV, OR, UT, or WA
- Full-time
What You’ll Do
- Monitor and record payments, manage deposits, and answer billing inquiries
- Support monthly invoicing and help improve the collections process
- Communicate with clients to resolve past-due accounts and maintain strong relationships
- Keep AR records current, apply credits, and clear uncollectible amounts
- Prepare and analyze weekly aging reports and track slow-paying customers
- Manage daily cash processes and post all cash activity to AR systems
- Handle collections by contacting clients via email and phone
- Reconcile payments and customer accounts to ensure accuracy
- Assist with month-end close and process improvements
- Support the accounting team as needed
What You Need
- Bachelor’s degree in Accounting or 3+ years AR, invoicing, or collections experience
- Strong Excel skills (pivot tables, vlookups)
- Ability to work independently and in a fast-paced team
- High attention to detail and strong time management
- Excellent written and verbal communication
- Experience with NetSuite (payment application and invoice prep)
- Knowledge of GAAP and basic accounting principles
Benefits
- Remote position with geographic-based pay
- Hourly range (Los Angeles market): $25.00–$31.25
- Equity stock options
- Medical, dental, vision, life insurance, 401(k), FSA
- Flexible vacation and a mission-driven, VC-backed environment
Remote finance roles with growth potential move quickly, especially those offering equity and flexibility.
A solid match if you’re detail-oriented and want to level up in accounting within a fast-growing tech company.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 13, 2025 | Uncategorized
If you’re an experienced dental biller looking for a flexible remote contract role, this position gives you autonomy, steady workflow, and the chance to directly impact a practice’s revenue cycle. You’ll handle high-value billing tasks that keep offices running smoothly and financially healthy.
About Wisdom
Wisdom blends expert dental billers with custom technology to streamline billing for practices across the US. Their mission is to make dentistry more sustainable for dentists, teams, and patients. Backed by a recent $21M Series A, they’re building a category-defining, remote-first company focused on efficiency, accuracy, and people.
Schedule
- 100% remote
- Contract role
- Flexible work hours
- Must have at least 8 hours per week available during standard business hours (Mon–Fri, 8 AM–5 PM CST)
What You’ll Do
- Prepare and submit dental insurance claims accurately and follow up to ensure timely payment
- Post insurance payments and adjustments, reconciling with the PMS and investigating discrepancies
- Manage accounts receivable and run AR reports to identify trends and areas for improvement
- Communicate directly with dental offices and insurance companies to resolve issues and keep billing on track
- Coordinate with offices to ensure correct coding and documentation for all claims
What You Need
- Minimum 5 years of experience in dental insurance claim submission, payment posting, and AR management
- Deep knowledge of dental insurance plans, coding, and billing procedures
- Strong communication, follow-up, and problem-solving skills
- Ability to handle complex billing issues with confidentiality and accuracy
- Proficiency with dental practice management systems (Dentrix, Eaglesoft, etc.)
- Comfortable working in Google Workspace
Benefits
- Fully remote work with flexible scheduling
- Inclusive culture with strong support and training
- Tech-enabled workflow that saves time and increases earning potential
Great opportunity for seasoned dental billers who want flexible hours, steady work, and a drama-free remote environment.
Happy Hunting,
~Two Chicks…
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