by Terrance Ellis | Nov 15, 2025 | Uncategorized
Support patients entering care by coordinating intake, verifying coverage, and ensuring a smooth start to treatment.
About CVS Health
CVS Health is the nation’s leading health solutions company, serving millions of Americans through local pharmacies, digital platforms, and more than 300,000 dedicated employees. The Coram division supports patients needing enteral nutrition therapy, providing seamless onboarding and responsive care coordination. As a Patient Care Coordinator, you help new patients begin services smoothly by connecting referral sources, insurance teams, and internal departments with accuracy and compassion.
Schedule
- Full-time, 40 hours per week
- Remote role based in Illinois
- Virtual training provided
- Must be able to work independently
- Standard weekday schedule
Responsibilities
- Process incoming patient orders from referral sources and respond to phone and fax inquiries
- Document referral requests accurately and assess patient needs to support care coordination
- Communicate with branches, Sales, and Insurance Verification teams to move patients into service
- Provide detailed information about equipment, supplies, and services to internal departments
- Relay insurance coverage details to referral sources and patients
- Discuss required billing forms and documentation with patients
- Support overall workflow to ensure timely patient onboarding and excellent service
Requirements
- 2+ years of customer service experience
- 2+ years of healthcare experience
- 1+ year of experience using Microsoft Excel, Outlook, and Word
Preferred Qualifications
- Knowledge of insurance terminology
- Understanding of medical benefits
- Typing 40–50 WPM
- Experience using multiple screens
- Call center experience
- Basic math and multitasking skills
Education
- High School Diploma or GED required
Benefits
- Competitive pay: $17.00–$31.30 per hour (based on experience and location)
- Medical, dental, and vision insurance
- 401(k) with company match and employee stock purchase plan
- Paid time off and flexible work solutions
- Wellness programs, financial coaching, weight management, tobacco cessation, and counseling at no cost
- Tuition assistance and family support benefits
CVS Health invests in colleagues’ physical, emotional, and financial wellbeing through robust, inclusive benefits.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Help patients by ensuring payments and adjustments are posted accurately and on time.
About CVS Health
CVS Health is the nation’s leading health solutions company, serving millions of Americans through local pharmacies, digital platforms, and a network of 300,000+ committed employees. The Customer Care division supports patients, providers, and partners with accurate, responsive billing operations that keep the healthcare system moving. This role helps ensure that patient and insurance payments are applied correctly, reducing delays and supporting financial accuracy across the organization.
Schedule
- Full-time, 40 hours per week
- Remote role based in Illinois
- Instructor-led training provided
- Flexible start time between 6:00am and 9:30am (some locations require 7:00am)
- Day ends no later than 6:00pm
Responsibilities
- Post insurance and patient payments and adjustments accurately and efficiently
- Analyze Explanation of Benefits (EOBs), patient checks, and remittance documents
- Process credit card and electronic check transactions
- Obtain required documentation and research unapplied cash
- Identify and resolve posting discrepancies
- Work directly with patients, payers, and internal teams to support cash application accuracy
- Maintain quality, productivity, and detailed documentation standards
- Utilize alpha/numeric keyboarding, analytical skills, and independent decision-making
Requirements
- 1+ year of healthcare-related cash posting, billing, or data entry experience
OR 1+ year of banking/accounting data entry experience
- Strong attention to detail
- Ability to work both independently and in a team setting
Preferred Qualifications
- Experience in pharmacy, medical, dental, or vision cash posting
- Knowledge of healthcare reimbursement and EOBs
- Understanding of payer processing and remittance behavior
Education
- High School Diploma or GED required
Benefits
- Competitive pay: $17.00–$31.30 per hour (based on experience and geography)
- Medical, dental, and vision insurance
- 401(k) with company match and employee stock purchase plan
- Paid time off and flexible work options
- Wellness programs, financial coaching, and counseling at no cost
- Tuition assistance and career development support
CVS Health invests in colleagues’ wellbeing through benefits that support physical, emotional, and financial health.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Support patients by resolving insurance claim issues and ensuring accurate reimbursement.
About CVS Health
CVS Health is the nation’s leading health solutions company, serving millions of people through retail pharmacies, digital touchpoints, and clinical programs. With more than 300,000 mission-driven employees, CVS Health is committed to a more connected, convenient, and compassionate healthcare experience. This role supports our Customer Care team by helping patients secure proper insurance reimbursement while reducing claim delays and errors.
Schedule
- Full-time, 40 hours per week
- Remote position based in Illinois
- Instructor-led training provided
- Flexible start times between 6:00am and 9:30am (some locations require 7:00am)
- End of day no later than 6:00pm
Responsibilities
- Work with insurance companies to resolve claim issues and secure accurate reimbursement
- Follow up on outstanding patient accounts and escalate payer trends when necessary
- Review denials, short-pays, and daily correspondence
- Correct and resubmit claims according to policy
- Investigate payer requirements and interpret contracts to confirm proper payment
- Process refunds and overturn insurance claim rejections when possible
- Communicate with payers via phone, web portals, and written correspondence
- Maintain productivity and quality expectations
- Utilize Excel, Outlook, Word, and critical thinking skills to resolve complex issues
Requirements
- 1+ year of experience in a professional environment
- Beginner-level proficiency in Excel, Outlook, and Word
- Strong attention to detail and urgency
Preferred Qualifications
- Experience in home infusion or durable medical equipment (DME)
- Customer service experience in a team-based environment
- Experience in medical billing, collections, AP, or AR
- Familiarity with healthcare reimbursement systems
Education
- High School Diploma or GED required
Benefits
- Competitive pay: $17.00–$31.30 per hour (based on experience and geography)
- Comprehensive medical, dental, and vision coverage
- 401(k) with company match and employee stock purchase plan
- Paid time off and flexible work options
- Family leave and dependent care resources
- No-cost wellness programs, financial coaching, and counseling
- Tuition assistance and long-term skill development
CVS Health invests in the wellbeing of colleagues and their families, offering benefits that support physical, emotional, and financial health.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Support accurate claim adjudication and help members receive timely, high-quality service.
About CVS Health
CVS Health is the nation’s leading health solutions company, serving millions through retail pharmacies, digital platforms, and clinical care programs. With more than 300,000 employees committed to improving lives, CVS Health delivers care that is more connected, convenient, and compassionate. This role supports the Customer Care organization by reviewing and processing medical claims accurately and efficiently.
Schedule
- Full-time, 40 hours per week
- Remote position available in multiple U.S. locations
- Mandatory attendance during the 21-week training period
- Overtime may be required based on business needs
Responsibilities
- Review and adjudicate medical claims according to processing guidelines
- Determine coverage based on a member’s health plan
- Navigate multiple systems and screens to gather and enter claim information
- Validate details of illness or injury to ensure processing accuracy
- Identify cost-management opportunities and escalate when appropriate
- Make claim payment decisions and process claims within quality and production standards
- Support team goals at the office, regional, and national levels
- Maintain accuracy, speed, and service quality expectations
Requirements
- Experience in a quality-driven, production-based environment
- Strong attention to detail
- Ability to work across multiple computer applications simultaneously
Preferred Qualifications
- Prior medical claim processing experience
- Strong analytical skills and fast, accurate keyboarding
- Advanced computer navigation skills in Windows environments
- Clear written and verbal communication
- Ability to adapt quickly to change and maintain a positive attitude
- Associate degree
Education
- High School Diploma or GED required
Benefits
- Competitive pay: $17.00–$34.15 per hour (based on experience and location)
- Medical, dental, and vision plans
- 401(k) with company match and employee stock purchase plan
- Paid time off, family leave, and flexible scheduling options
- No-cost wellness programs, counseling, and financial coaching
- Tuition assistance and long-term career development
- Supportive workplace culture focused on belonging and wellbeing
CVS Health invests in your physical, emotional, and financial wellness so you can thrive at work and at home.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Keep monthly premium billing accurate, timely, and client-ready.
About CVS Health
CVS Health is the nation’s leading health solutions company, serving millions across local pharmacies, digital platforms, and clinical care programs. With 300,000 colleagues dedicated to transforming healthcare, CVS Health focuses on delivering care that’s more connected, convenient, and compassionate. This role supports the Customer Care billing team by ensuring premium invoices are accurate, compliant, and delivered on schedule.
Schedule
- Full-time, 40 hours per week
- Remote position available in most U.S. locations
- Standard business hours, with flexibility to meet monthly billing cycles
Responsibilities
- Generate and distribute monthly premium invoices based on group specifications
- Review invoices for accuracy, reasonability, and required adjustments
- Investigate customer inquiries and billing discrepancies to ensure timely resolution
- Identify causes of billing variances and assist in monthly analysis
- Load new rates, codes, and group setup details in billing systems
- Support accurate import of billing data to accounts receivable/payable
- Process administrative claims related to monthly administrative invoices
- Complete additional projects assigned by management
Requirements
- 1+ year of Microsoft Excel and Outlook experience
- 6+ months of billing experience
- 6+ months of customer service experience in a healthcare environment
- Strong math competency (percentages, ratios, formulas, etc.)
- Effective written and verbal communication skills
- Strong teamwork and problem-solving abilities
Preferred Qualifications
- Background in Bookkeeping, Accounting, Finance, or related field
- Associate degree or higher
- Familiarity with healthcare billing processes and terminology
Benefits
- Competitive pay: $17.00–$34.15 per hour (dependent on experience and location)
- Comprehensive medical, dental, and vision options
- 401(k) with company match and employee stock purchase plan
- Paid time off, family leave, and flexible schedules
- No-cost wellness programs, financial coaching, and counseling
- Tuition assistance and career development resources
- Supportive work environment focused on employee wellbeing
CVS Health invests in your physical, emotional, and financial wellness so you can thrive at work and at home.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Write plan documents that help millions understand their health benefits.
About CVS Health
CVS Health is the nation’s leading health solutions company, connecting with millions of Americans through local pharmacies, digital platforms, and 300,000 colleagues. The mission is simple: transform health care by making it more connected, convenient, and compassionate. As part of the Customer Care team, you’ll help drive clarity in medical, dental, and vision benefit documents for new business groups.
Schedule
- Full-time, 40 hours per week
- Remote role available in most U.S. locations
- Standard business hours with occasional flexibility based on deadlines
Responsibilities
- Draft, review, and edit medical, dental, and vision plan documents
- Create plan documents and Summaries of Benefits and Coverage (SBCs) for new group business
- Ensure accuracy, compliance, and clarity across benefit materials
- Apply benefit terminology, regulatory guidelines, and plan-specific details
- Collaborate with internal teams to meet fast-paced deadlines
- Maintain document consistency and formatting standards across all deliverables
Requirements
- 2–4 years of plan writing experience (self-funded or fully insured plans)
- 2–4 years in the health insurance industry
- Proficiency in Microsoft Word, Excel, Outlook, and SharePoint
- Strong attention to detail and accuracy
- Ability to work independently in a fast-moving environment
- Strong critical thinking and deadline-driven work habits
Preferred Qualifications
- Knowledge of medical, dental, and vision benefits
- Familiarity with benefit terminology
- General understanding of ERISA, HIPAA, ACA, and COBRA guidelines
- Strong verbal and written communication skills
- Excellent time-management and organizational abilities
Benefits
- Competitive pay: $18.50–$42.35 per hour (based on experience and location)
- Comprehensive medical, dental, and vision plans
- 401(k) with company match and employee stock purchase plan
- Paid time off, flexible work schedules, and family leave options
- No-cost wellness and financial coaching programs
- Tuition assistance, dependent care resources, and colleague support programs
Great work deserves great benefits — CVS Health invests in the physical, emotional, and financial wellbeing of its colleagues and their families.
Happy Hunting,
~Two Chicks…
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