by Terrance Ellis | Nov 15, 2025 | Uncategorized
Support clinical operations, manage critical workflows, and help members navigate their care from anywhere in the U.S.
About UnitedHealth Group / Optum
Optum connects millions of members with the care, pharmacy benefits, and resources they need to live healthier lives. As part of Optum Health Risk Operations, this role ensures smooth transitions for members moving through the care continuum. You’ll support clinical teams, manage referrals and prior authorizations, draft determination letters, and serve as a key liaison between members, providers, and internal teams.
Schedule
- Full-time, 40 hours per week
- Monday through Friday, 10:00am – 7:00pm CST
- Occasional overtime as needed
- 12 weeks of paid training (schedule discussed on Day One)
- Remote within the U.S., must follow Telecommuter Policy
Responsibilities
- Draft NOA and NOE letters for government and commercial clients
- Make outbound calls to clients to initiate letter retrieval
- Follow regulatory, client, and accreditation requirements
- Select correct letter templates based on case details
- Provide administrative support across clinical workflows
- Maintain productivity, schedule adherence, and quality benchmarks
- Serve as a liaison for facilities, providers, and internal teams
- Manage referrals, prior authorizations, and written determinations
- Perform other duties assigned by leadership
Requirements
- High School Diploma, GED or equivalent experience
- Must be 18 or older
- 1+ year of office or customer service experience
- Proficiency with Microsoft Outlook, Word, and Excel
- Ability to learn new computer systems
- Flexibility to work outside standard hours when needed
- Able to work the required 10am–7pm CST schedule, plus Saturdays if needed
Preferred Qualifications
- Experience in an office or call center environment
- Experience in a medical setting (hospital, clinic, doctor’s office)
- Knowledge of medical terminology, ICD-10/CPT codes, Medicare/Medicaid
- Clerical or administrative support experience
- Bilingual English/Spanish fluency
- Healthcare experience
Telecommuting Requirements
- Secure, private workspace
- Ability to maintain confidentiality of all sensitive documents
- Reliable high-speed internet approved by UHG
Benefits
- Hourly rate: $17.74 – $31.63 based on experience and location
- Full medical, dental, and vision packages
- 401(k) with company contributions
- Stock purchase options
- Incentive and recognition programs
- Career development and internal mobility opportunities
Join a team that keeps the healthcare system moving and ensures members receive timely, accurate, and compassionate support.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Support Medicaid and CHIP members while driving community impact and service excellence.
About UnitedHealth Group / UnitedHealthcare
UnitedHealthcare is reshaping how people access and experience healthcare. Our teams work to remove barriers, improve care quality and support communities across the country. This role supports our Dental Health Plan initiatives, ensuring Texas Medicaid and CHIP members—especially migrant and underserved populations—receive timely dental care and outreach. You’ll collaborate with HHSC, THSteps, community partners and internal teams while representing UHC at events and outreach efforts across El Paso.
Schedule
- Full-time, 40 hours per week
- Monday through Friday, 8:00am – 5:00pm
- Occasional overtime and weekend events
- Must reside in El Paso, Texas
- Remote work with up to 75 percent local travel
- Must follow UnitedHealth Group’s Telecommuter Policy
Responsibilities
- Manage a portfolio of Texas Medicaid and CHIP members
- Conduct root-cause analysis on escalated service issues and communicate outcomes
- Provide dental guidance and coordinate dental benefits and community resources
- Serve as a liaison for HHSC, outreach partners, THSteps teams and migrant support programs
- Lead community events, collaborations and educational sessions
- Coach, mentor and support team members; lead process-improvement initiatives
- Report quality-of-care concerns or trends to Dental Plan leadership
- Document and track all activity in internal databases
- Support dental health disparity programs and member education
- Represent the Dental Plan at clinics, outreach events and state meetings
Requirements
- High School Diploma, GED or equivalent experience
- Must be 18 or older
- Fluent in English and Spanish
- 2+ years of community outreach experience (event setup, vendor coordination, engagement)
- Experience with Microsoft Word (document creation) and Excel (sorting, filtering, pivot tables)
- Must live in El Paso, Texas
- Ability to travel up to 75 percent within the region
- Availability for occasional weekend events
Preferred Qualifications
- 2+ years of client account management
- 1+ year of claims processing experience
- Experience with UNET, COSMOS, FACETS or NICE claims platforms
- Microsoft PowerPoint skills
- Project management experience
- Knowledge of Medicaid and CHIP member populations
Telecommuting Requirements
- Must reside within El Paso, TX
- Dedicated, private workspace
- Secure handling of sensitive documents
- High-speed internet approved by UnitedHealth Group
Benefits
- Salary range: $58,800 – $105,000
- Comprehensive medical, dental and vision
- 401(k) with company contributions
- Equity stock purchase program
- Incentive and recognition programs
- Career development pathways across UnitedHealth Group
Support Texas communities, help families access essential dental care and make a lasting impact—right from El Paso.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Step into a high-impact claims role where accuracy, speed and clinical detail shape the member experience.
About Optum / UnitedHealth Group
Optum is a global health organization and part of UnitedHealth Group. Together, we combine clinical expertise, technology and data to help millions of people live healthier lives. This team handles critical operations behind the scenes, ensuring claims are processed accurately, medical records are organized correctly, and members receive timely decisions. You’ll join a supportive, growth-focused environment with industry-leading benefits and career pathways.
Schedule
- Full-time, Monday through Friday
- 8:00am – 5:00pm MST
- Occasional overtime based on business needs
- Four weeks of on-the-job training aligned to your schedule
- Remote work from anywhere in the U.S.
- Must follow UnitedHealth Group’s Telecommuter Policy
Responsibilities
- Review, research, investigate and process medical claims with accuracy
- Intake and triage initial claim documents in a high-volume environment
- Prepare payment calculations and assemble claim packets for Nurse review
- Apply Nurse findings to claims and prepare provider communications
- Sort, organize and process medical records and referral materials
- Identify trends and create reports as needed
- Navigate multiple computer systems to gather critical information
- Meet productivity, quality and schedule adherence standards
- Maintain HIPAA confidentiality at all times
Requirements
- High School Diploma, GED, or equivalent experience
- Must be 18 or older
- 1+ year of experience in an office, administrative, customer service, or clerical role using computers and phones as primary tools
- Proficiency with Windows PC applications and ability to learn new systems
- Experience with Microsoft Word (correspondence), Outlook (email/calendar), and intermediate Excel (sorting, filtering, formulas, tables)
- Ability to work Monday–Friday, 8:00am–5:00pm MST
Preferred Qualifications
- 1+ years processing medical, dental, mental health, or prescription claims
- Prior healthcare insurance claims or billing/collections experience
- Familiarity with UB04 forms
- Strong understanding of HIPAA privacy standards
Telecommuting Requirements
- Secure handling of all sensitive documentation
- A dedicated, private workspace separated from living areas
- High-speed internet approved by UnitedHealth Group
Soft Skills
- Comfortable working in a fast-paced, high-volume environment
- Strong attention to detail
- Ability to adapt to change
- Strong analytical thinking
- Able to work independently and collaborate as needed
Benefits
- Hourly pay range: $17.74 – $31.63
- Comprehensive medical, dental, and vision plans
- Incentive and recognition programs
- 401(k) with company contributions
- Employee stock purchase program
- Paid training and internal career development
Support claim accuracy, clinical alignment, and operational excellence while working remotely from anywhere in the U.S.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Help drive accuracy, compliance, and timely reimbursement in a fully remote billing role supporting Medicare and commercial payers nationwide.
About Optum / UnitedHealth Group
Optum is a global health organization using data, technology, and clinical expertise to improve outcomes for millions. As part of the UnitedHealth Group family, this team supports a partnership with Dignity Health to strengthen billing operations, support revenue integrity, and ensure patients receive uninterrupted care. You’ll join a collaborative environment with robust training, advancement opportunities, and industry-leading benefits.
Schedule
- Full-time, Monday through Friday
- 8-hour shift between 8:00am and 5:00pm (time zone aligned)
- Occasional overtime depending on business needs
- 4 weeks of on-the-job training
- Remote work within the United States
- Must follow UnitedHealth Group’s Telecommuter Policy
Responsibilities
- Complete billing and rebilling for Medicare and Commercial payers
- Rebill compliance audit claims with accuracy and timeliness
- Navigate eligibility, billing, and receivable systems
- Maintain secure and accurate documentation for all billing activity
- Handle sensitive patient and payer documentation
- Partner with supervisors to resolve complex claims issues
- Work independently to solve routine billing problems
- Prioritize daily workload to meet deadlines and quality standards
- Collaborate with teammates to support department goals
Requirements
- High School Diploma or GED
- Must be 18 or older
- 1+ year of Medicare Part A and Part B billing experience
- Experience with EHR or billing software (Epic, Cerner, Meditech, etc.)
- Revenue cycle experience
- Knowledge of ICD-10, CPT, and/or HCPCS coding systems
- Proficiency with Word, Excel, and Outlook
- Ability to work Monday–Friday, 8:00am–5:00pm
Preferred Qualifications
- 1+ year Medicare collections / follow-up experience
- Commercial billing experience
- EFR or Centauri system experience
- Ability to use remote tools (IM, video conferencing)
- Multi-payer billing and collections understanding
Telecommuting Requirements
- Secure handling of sensitive documents
- Dedicated, private workspace
- High-speed internet approved by UnitedHealth Group
Soft Skills
- Strong adaptability in a fast-paced environment
- Ability to build and maintain client relationships
- Comfortable working independently and in team settings
Benefits
- Hourly pay range: $17.74 – $31.63
- Comprehensive medical, dental, and vision coverage
- Incentive and recognition programs
- Equity stock purchase program
- 401(k) with company contributions
- Paid training and internal growth opportunities
Deliver high-quality billing support and ensure accurate reimbursement while working remotely from anywhere in the U.S.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Support members as their primary point of contact by resolving complex service issues, answering benefit questions, and guiding them through CVS Health’s integrated service model.
About CVS Health
CVS Health is the nation’s leading health solutions company, serving millions through local pharmacies, virtual channels, and 300,000+ dedicated colleagues. The Customer Care team focuses on providing compassionate, knowledgeable support that helps members navigate their benefits with confidence. As a Senior Service Advocate, you’ll deliver high-level service using CVS Health’s integrated tools and personalized approach.
Schedule
- Full-time, 40 hours per week
- Fully remote position
- Requires flexibility around peak call volumes and service needs
What You’ll Do
- Serve as the single point of contact for member inquiries via phone
- Build trust by fully understanding each member’s needs
- Resolve issues with professionalism, empathy, and discretion
- Use integrated service tools to research, educate, and guide members
- Document interactions accurately while balancing multiple tasks
- Maintain or exceed performance expectations in a high-volume environment
- Represent CVS Health with a positive, solutions-focused approach
What You Need
- Strong relationship-building and communication skills
- Ability to handle complex issues with sensitivity
- Experience multitasking in a customer-facing role
- Professionalism under pressure and commitment to member satisfaction
- Ability to use multiple computer systems while on calls
- Customer service experience in a call center or retail environment preferred
Preferred Qualifications
- Understanding of medical terminology
- Strong problem-solving skills
- Microsoft Word and Excel experience
- Some college coursework
Education
- High School Diploma or GED required
- Some college preferred
Benefits
- Competitive hourly pay range: $18.50–$38.82
- Medical, dental, and vision coverage
- 401(k) with company match and employee stock purchase plan
- Paid time off and flexible work options
- Wellness programs, counseling, financial coaching, and weight-management resources
- Tuition assistance, family support benefits, and more
CVS Health supports colleagues with programs designed to improve physical, emotional, and financial well-being.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 15, 2025 | Uncategorized
Support patient intake, verify benefits, and manage authorizations in a fast-moving revenue cycle environment.
About CVS Health
CVS Health is the nation’s leading health solutions company, serving millions through local pharmacies, digital platforms, and more than 300,000 colleagues. The Revenue Cycle team supports patient onboarding for home infusion services by ensuring accurate benefit verification, authorizations, pricing setup, and timely communication with clients. As a Coordinator, Revenue Cycle, you act as the first point of contact for new referrals entering care.
Schedule
- Full-time, 40 hours per week
- Remote role based in Pennsylvania
- Independent, self-managed workflow
- Must meet deadlines and track follow-up dates for reauthorizations
Responsibilities
- Process new patient referrals from an external client
- Verify health insurance benefits and obtain initial/subsequent authorizations
- Load patient benefit information into client systems
- Calculate pricing and run test claims to confirm accuracy
- Communicate benefit details clearly to the external client
- Track required documentation, forms, and signatures from payers or physicians
- Communicate professionally with payer staff and client personnel via phone and email
- Document all actions and updates clearly within client systems
- Use home infusion software, payer portals, and internal tools to complete tasks
Requirements
- 1+ year of revenue cycle experience (billing, collections, cash, credits, etc.)
- 1+ year of experience in a professional work environment
- 1+ year using Microsoft Word, Excel, and Outlook
- Strong organizational, time management, and critical thinking skills
Preferred Qualifications
- Home infusion or durable medical equipment (DME) experience
- Strong attention to detail and a sense of urgency
- Customer service experience
- Ability to work independently and in a team environment
Education
- High School Diploma or GED required
Benefits
- Competitive pay: $17.00–$28.46 per hour
- Medical, dental, and vision insurance
- 401(k) with company match and employee stock purchase plan
- Paid time off and flexible work options
- Wellness programs, counseling, financial coaching, and weight management
- Tuition assistance and family support benefits
CVS Health invests in colleagues’ physical, emotional, and financial wellness through comprehensive, inclusive benefits.
Happy Hunting,
~Two Chicks…
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