by Terrance Ellis | Dec 4, 2025 | Uncategorized
Help protect a fast-growing consumer finance company by monitoring risk, dealer performance, and compliance from the comfort of home. This remote Performance & Compliance Specialist role is perfect if you love digging into data, spotting red flags, and owning detailed case reviews from start to finish.
About Foundation Finance Company
Foundation Finance Company (FFC) is one of the fastest-growing consumer finance companies in the U.S., partnering with home improvement contractors nationwide to help homeowners access flexible financing plans. Their full-spectrum lending approach has driven billions in originations, making it easier for customers to complete much-needed home projects. FFC is investing heavily in both infrastructure and talent, offering a fast-paced environment with real opportunities to grow your career.
Schedule
- Full-time, remote position
- Standard business hours (Monday–Friday; based on Central Time operations)
- Must reside in one of the following states: AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, or WI
- Office-style work: significant time sitting, typing, and working by phone/computer
What You’ll Do
- Review dealer files and supporting documentation to identify risk at the dealer level
- Analyze dealers for reactivation, special handling, or potential termination based on performance and compliance
- Conduct detailed reviews on selected dealer accounts, including adding/removing stipulations or special program status
- Prepare and present clear overviews and recommendations on special internal programs to department managers
- Update internal platforms and reports so all teams have current, accurate account and program information
- Assist with quarterly audits on dealer accounts under special programs (Pre/Full VAP, P+, Stage Funding, etc.)
- Help review, analyze, and recommend dealer approvals/denials for entry into or removal from special programming
- Support escalated dispute resolution by organizing documentation and contacting dealers and customers as needed
- Handle escalated dealer issues, coordinating with internal teams to ensure complete cross-department communication
- Communicate with dealers via phone and email regarding verifications, files, and supporting documents
- Perform other performance, risk, and compliance support tasks as assigned
What You Need
- Associate’s degree in business, finance, communications, or related field plus 1 year of relevant experience; OR 3+ years of experience in a comparable field
- Strong comfort working with confidential information and detailed documentation
- Proficiency with word processing, spreadsheets, and internet-based tools
- Ability to read and interpret procedure manuals, instructions, and other formal documents
- Strong written communication skills for routine reports and email correspondence
- Confident verbal communication skills, including speaking with groups of customers or internal teams
- Solid common-sense problem solving and the ability to follow detailed written and verbal instructions
- Ability to work under deadlines, stay focused, and maintain accuracy in a fast-paced environment
- Reliable, self-directed work habits in a remote setting
Benefits
- Pay range: $23.50 – $26.00 per hour (USD), depending on experience
- Medical, dental, and vision insurance
- 401(k) with company match
- Casual dress work environment
- Growth potential within a rapidly expanding company
- Additional perks and benefits shared during onboarding
This is a strong role if you’re detail-driven, risk-minded, and ready to level up in compliance and performance analysis while working from home.
Take the next step and get in the mix.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 4, 2025 | Uncategorized
Help members get the benefits they’re owed as a work-from-home Claims Examiner. This full-time remote role is perfect if you’re detail-oriented, comfortable with data, and ready to build experience in healthcare claims and insurance from your home office.
About Firstsource
Firstsource is a global Business Process Management (BPM) company that supports Fortune 500 and FTSE 100 clients across healthcare, telecom, media, banking, and insurance. They help organizations modernize operations, improve outcomes, and deliver better customer experiences through tech-enabled services and right-shore delivery centers. As a Claims Examiner, you’ll be part of their Health Plan and Healthcare Services team, focused on accurate and timely claims decisions.
Schedule
- Full-time, hourly position (non-exempt)
- Standard schedule: approximately 8:00 a.m. – 4:30 p.m. local time
- 100% remote, work-from-home role (must be able to sit for prolonged periods)
- Must be able to download/authenticate via 2-factor apps and pass pre-employment background checks
What You’ll Do
- Review healthcare insurance claims to determine validity, completeness, and adherence to policy terms
- Collect, organize, and analyze supporting documentation (EOBs, medical records, policy details, etc.)
- Verify coverage, benefits, and applicable insurance guidelines before finalizing decisions
- Investigate claims as needed, which may include coordinating with internal teams or other stakeholders
- Evaluate loss or service details and determine appropriate settlement or payment amounts
- Recommend claim approvals, denials, or adjustments and process them in a timely, accurate manner
- Enter and update claim data in internal systems with high attention to detail
- Stay aligned with HIPAA, internal policies, and relevant regulatory standards
- Generate or support reports on claim status, trends, and productivity as requested
- Provide clear, professional communication to internal partners regarding claim decisions and issues
What You Need
- High school diploma or equivalent required
- Prior experience with healthcare claims processing strongly preferred (CPT/ICD codes, EOBs, insurance rules)
- Familiarity with claims platforms (such as QNXT) and basic medical terminology is a plus
- Strong data entry accuracy and comfort working with large volumes of information
- Solid analytical and problem-solving skills for resolving discrepancies or denied claims
- Clear written and verbal communication skills with a professional tone
- Ability to adapt to changing priorities, volumes, and system updates
- Customer-service mindset with awareness of how claims decisions affect member experience
- Ability to maintain confidentiality and comply with all privacy and security requirements
- Reliable remote work setup with the ability to sit, type, and work on a computer for extended periods
Benefits
- Pay rate: $14.00 per hour (non-exempt hourly role)
- Remote work-from-home environment with no commute
- Experience in health plan and healthcare services that can grow into broader revenue cycle or insurance roles
- Training on claims systems, healthcare guidelines, and internal processes
- Opportunity to work with a global organization supporting major U.S. health plans and insurers
This is a solid fit if you’re detail-driven, comfortable in a structured environment, and want a remote role that builds real, transferable experience in healthcare and insurance.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 4, 2025 | Uncategorized
Help train the next generation of visual and AI tools without leaving your home. This remote Visual Data Evaluator role is perfect if you have a design eye, love picking apart images, and want steady, focused work in a creative tech space.
About Firstsource
Firstsource is a global Business Process Management company that helps brands streamline operations and deliver better outcomes through tech enabled services. They support clients across healthcare, financial services, media, and more. As a Visual Data Evaluator, you will support cutting edge visual AI projects by evaluating and refining the training data that powers them.
Schedule
- Remote, work from home
- Full time role
- Standard business hours, with some flexibility based on project and client needs
- Collaboration with global teams via online tools
What You’ll Do
- Review visual content and make editorial decisions based on established guidelines and art direction
- Evaluate images and visual assets to ensure they match project goals and style requirements
- Analyze visual styles to confirm they are accurately represented in training datasets
- Detect subtle visual errors, such as design inconsistencies, color mismatches, and alignment issues
- Provide clear, constructive feedback to improve the quality of visual training data
- Perform quality checks on datasets to ensure they meet visual standards and project specifications
- Work with data collection teams to confirm that sourced materials meet defined criteria
- Collaborate with designers, artists, and project managers to keep visual output consistent
- Join project and team meetings to discuss progress, visual quality, and improvement ideas
- Stay current on visual design trends, tools, and best practices to strengthen your evaluations
What You Need
- Bachelor’s degree in Graphic Design, Visual Arts, Advertising, Motion Design, or a related field, or current enrollment in a design program
- Professional experience in at least one of the following: graphic design, advertising, motion design, VFX, post production, or CGI
- Strong understanding of visual aesthetics, composition, color, and art direction
- Excellent attention to detail and a critical eye for visual errors and inconsistencies
- Proficiency with Adobe Creative Suite, including tools such as Photoshop, Illustrator, and After Effects
- Clear written and verbal communication skills for feedback and collaboration
- Ability to work well with cross functional teams and follow visual guidelines
- Comfortable working independently in a remote, tech driven environment
Benefits
- Opportunity to work on innovative, visual AI focused projects
- Remote work with no commute
- Hands on experience at the intersection of design and machine learning
- Collaborative environment with creative and technical professionals
- Skill growth through exposure to new tools, styles, and visual standards
If you want to use your design eye in a role that blends creativity with technology, this is a strong fit.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 4, 2025 | Uncategorized
Work from home doing focused, heads-down medical billing and claims work while still talking to payers and patients. If you’ve got revenue cycle experience, love solving “why didn’t this get paid?” puzzles, and want a stable remote role with daylight hours, this one checks the boxes.
About Firstsource
Firstsource is a global Business Process Management (BPM) company that partners with healthcare organizations to optimize operations and revenue cycle performance. They support major health systems and providers with tech-enabled services that improve collections, reduce denials, and streamline back-office work. As a Revenue Cycle Billing Specialist, you’ll be part of the team that keeps the money flowing and the claims clean.
Schedule
- Remote, work-from-home
- Full-time, Monday–Friday
- Standard hours: 8:00 a.m. – 4:30 p.m. (local time)
- Pay: $17–$22 per hour, depending on experience
What You’ll Do
- File medical insurance claims using the appropriate forms, codes, and required attachments
- Make outbound calls and navigate multiple software systems to resolve claim issues
- Research account denials, identify root causes, and submit written appeals when needed
- Review client information to determine which payer to bill and what supporting documentation is required
- Verify patient information and insurance benefits prior to or during the billing process
- Ensure each claim is accurate and complete before submission to protect payment integrity
- Document all actions and follow-up notes in the CUBS system and any other required platforms
- Maintain timely account resolution and work aging claims to completion
- Build and maintain good working relationships with state and federal agencies and payer reps
- Protect patient confidentiality and adhere to all company policies, compliance standards, and the Employee Code of Conduct
What You Need
- High school diploma or equivalent (required)
- Prior experience in medical insurance billing or revenue cycle strongly preferred
- Knowledge of multiple insurance payers (commercial, government, etc.) preferred
- Ability to type approximately 30–40 WPM and work confidently in PC-based systems
- Strong attention to detail with the ability to prioritize multiple accounts and tasks
- Comfortable working independently and staying on task with minimal supervision
- Professional, courteous communication skills with patients, coworkers, and management
- Strong time management and organization skills in a remote, virtual call center environment
- Proven ability to maintain confidentiality and follow compliance guidelines
Benefits
- Full-time, remote position with hourly pay range of $17–$22, depending on experience
- Work-from-home setup in a virtual call center environment
- Opportunity to deepen experience in revenue cycle and medical billing
- Access to Firstsource’s standard employee programs and benefits (details provided by employer)
This is a solid fit if you want stable remote work, like working your claim queues to zero, and take pride in getting stubborn accounts paid.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 4, 2025 | Uncategorized
Use your brain, not your badge swipe. This fully remote, project-based role is built for subject-matter experts who want to shape how AI learns in their field without being chained to a 9–5. If you love your niche, write well, and are curious about AI, this fits you.
About Firstsource
Firstsource Solutions is a global Business Process Management (BPM) leader that helps clients transform how work gets done. They support Fortune 500 and FTSE 100 brands with data-driven, tech-enabled solutions across healthcare, financial services, media, and more. As an AI Content Creator, you’ll join a growing team focused on training and improving AI models with accurate, expert-level content.
Schedule
- Remote, contract / gig-based role (not a full-time employee position)
- Flexible hours: project and deadline driven, you set your working time as long as deliverables are met
- Ongoing opportunities as new projects launch; some full-time roles may open in the future
What You’ll Do
- Create, refine, and review AI-generated content in one or more expert domains (e.g. math, computer science, law, STEM, humanities, social sciences, finance, philosophy, AI/ML, etc.)
- Write clear, accurate explanations, solutions, and prompts that reflect real-world academic or industry standards
- Evaluate AI responses for correctness, reasoning quality, clarity, and tone, then revise or rewrite as needed
- Design questions, scenarios, and problem sets to help train and test AI systems
- Apply domain expertise to catch subtle errors, edge cases, and misleading reasoning
- Follow project guidelines, formatting standards, and style expectations for each assignment
- Collaborate with project managers and reviewers through online platforms and tools
- Meet deadlines reliably while maintaining high quality and consistency in your work
What You Need
- Bachelor’s, Master’s, or Ph.D. in a relevant field (required)
- Deep expertise in at least one of Firstsource’s focus areas (examples):
- Math & STEM: Algebra, Calculus, Discrete Math, Statistics, Optimization, Game Theory, Physics, etc.
- Computer Science & AI: Algorithms, Theoretical CS, NLP, Reinforcement Learning, ML/AI, Formal Methods, etc.
- Law & Policy: Administrative Law, Contract/Evidence/Statutory Law, Risk Analysis, Negotiation Theory
- Social Sciences & Humanities: Psychology, Cognitive Science, Philosophy/Ethics, History, Religion, Language Arts
- Finance & Applied Fields: Finance, Computational Finance, Operations Research, Risk Management
- Expert/fluent written and verbal English skills
- Strong analytical thinking and the ability to explain complex ideas simply and precisely
- Comfort working independently, taking written instructions, and delivering on time
- Familiarity with AI content creation, LLMs, or educational content development is a plus (but not strictly required)
Benefits
- 100% remote, work-from-anywhere in the U.S.
- Flexible, gig-based workload you can fit around your primary job or other commitments
- Opportunity to work on cutting-edge AI projects with a global BPM leader
- Build a portfolio of AI/ed-tech content in your domain
- Potential pipeline into future full-time openings as the team grows
- Compensation is project-based and depends on your expertise and assignment scope (details provided during the application process)
If you’ve ever wished AI “knew your subject better,” this is your chance to teach it.
Ready to put your expertise to work from your couch?
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 4, 2025 | Uncategorized
Lead the frontline of healthcare support without leaving your house. This bilingual Team Lead role lets you coach a remote team, solve real problems for health plan members, and grow your leadership career with a global business process management company.
About Firstsource
Firstsource is a global Business Process Management (BPM) company supporting 100+ leading brands across Healthcare, Telecom & Media, and Banking/Financial Services. They specialize in optimizing customer operations with data-driven, tech-enabled solutions. As a Bilingual Team Lead in their Health Plan and Healthcare Services function, you’ll help drive outcomes that directly impact patient and member experience.
Schedule
- Full-time, remote role (onsite or WFH depending on business needs)
- Non-exempt / hourly position
- Must be able to work a flexible schedule based on client demands (evenings or weekends may be required)
What You’ll Do
- Lead, mentor, and support a team of professionals to hit performance, quality, and service goals
- Help team members with day-to-day tasks, questions, and escalations to ensure client needs are handled quickly and accurately
- Monitor operations and identify process improvements that enhance efficiency, quality, and cost-effectiveness
- Implement and maintain quality control standards so deliverables meet or exceed client expectations
- Track, analyze, and report on KPIs (NPS, CSAT, productivity, quality, retention, etc.)
- Build strong relationships with clients, address concerns, and support a high level of satisfaction
- Manage staffing and availability in line with scheduling requirements to keep service levels strong
- Coach and develop team members, identify training needs, and support their professional growth
- Support people engagement, retention, and succession planning within the team
What You Need
- High school diploma or equivalent required
- At least 2 years of team experience with a strong performance track record
- Bilingual: fluent in Spanish and English (spoken and written)
- Strong analytical, problem-solving, and decision-making skills
- Excellent verbal and written communication, interpersonal, and leadership skills
- Familiarity with industry-specific tools/technologies and healthcare/health plan environments is a plus
- Knowledge of relevant industry regulations and compliance standards
- Ability to work a flexible schedule based on client requirements
- Ability to download and use 2-factor authentication apps on your personal device (per company/client requirements)
- Ability to pass a pre-employment background investigation (criminal history, work authorization, drug test as applicable)
- Comfortable working in a remote or hybrid office setting, sitting for prolonged periods, and occasionally lifting up to 25 lbs
Benefits
- Pay range: TBD by employer based on experience and location
- Eligible for full-time employee benefits as offered by Firstsource (details provided during hiring process)
- Opportunities for growth, advancement, and increased responsibility within Operations and leadership
- Work with global brands in a stable, established organization
Roles like this that blend bilingual skills + leadership + remote flexibility tend to move fast, so don’t overthink it.
Happy Hunting,
~Two Chicks…
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