by Terrance Ellis | Nov 27, 2025 | Uncategorized
Help customers get back on track with their very first payment and protect the business from early risk. As a Default Account Representative, you’ll work with first payment default accounts, coach customers through their options, and spot potential dealer issues before they grow.
About Foundation Finance Company
Foundation Finance Company (FFC) is one of the fastest-growing consumer finance companies in the U.S., partnering with home improvement contractors nationwide to offer flexible financing plans. Their full-spectrum lending has driven billions in originations and helped homeowners complete essential projects. FFC is investing heavily in both technology and talent, creating room to grow in a fast-paced, supportive environment.
Schedule
- Full-time, remote position (office based in Rothschild, WI)
- Must reside in one of these states: AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, or WI
- Standard office hours with deadline-driven workloads
- Phone-heavy role with significant time spent sitting, typing, and talking with customers
What You’ll Do
- Handle incoming calls, outgoing calls, and callbacks on first payment default accounts and document all activity accurately
- Research first pay defaults using tools such as Decision Lender, Rubex, TLO, and internet resources to locate contact information
- Identify possible risk or dealer issues and route disputed accounts to the appropriate internal team
- Process over-the-phone payments and answer routine customer questions about their accounts
- Coach customers on using available self-service tools, including the online portal, IVR, and other payment methods
- Accurately explain interest, statements, and other account details in clear, simple language
- Offer hardship and relief options in line with company policies and practices
- Assist with overflow call types including disputes, recovery, first pay, and bankruptcy-related calls
- Use company resources to aim for one-call resolution whenever possible
- Support the department with administrative tasks such as working reports, handling emails, and occasional in-office needs if applicable
- Help with new hire training by allowing shadowing, providing guidance, and sharing progress feedback with management
- Perform other duties as assigned by management
What You Need
- Associate’s degree in business, finance, communication, marketing, or related field; and 2 years of related experience, or an equivalent combination of education and experience
- Strong computer skills, including Word, Excel, internet navigation, and email
- Solid knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook, Internet Explorer)
- Strong typing skills and attention to detail
- Ability to work under deadlines, follow direction, and collaborate well with others
- Capacity to stay focused, accurate, and productive in a call-heavy environment
- Comfort having sometimes difficult conversations about payments while remaining professional and customer-focused
Benefits
- Hourly pay range of 21.00 to 23.00 dollars, depending on experience
- Competitive salary structure with room to grow
- Medical, Dental, and Vision benefits
- 401(k) with company match
- Casual dress work environment
- Growth opportunities in a fast-paced, expanding finance company
If you’re good on the phones, steady under pressure, and comfortable talking money with empathy and firmness, this is a strong remote fit.
Early-stage accounts move fast—step in where you can actually make a difference on day one.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 27, 2025 | Uncategorized
Lead cross functional projects from your home office while helping a fast growing consumer finance company scale its systems and impact. This role is ideal for a project manager who loves organizing teams, wrangling timelines, and keeping complex IT initiatives on track.
About Foundation Finance Company
Foundation Finance Company (FFC) is one of the fastest growing consumer finance companies in the United States. FFC partners with home improvement contractors nationwide to offer flexible financing solutions that help homeowners complete needed projects. With billions in originations and major investments in technology and talent, FFC offers a fast paced environment with real room to grow your project management career.
Schedule
- Full time, remote position
- Must reside in one of the approved remote states: AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, or WI
- Primarily standard business hours with occasional deadline driven peaks
- Office style work: significant time spent on the computer, in tools, and in virtual meetings
What You’ll Do
- Organize and lead cross functional project teams across one or more business and IT areas
- Work with stakeholders to clarify project objectives, define work streams, and build realistic timelines
- Set and track project milestones, monitor progress, and realign schedules when issues or delays arise
- Establish and maintain clear chains of accountability within IT and across the business
- Create and execute project communication plans, providing regular updates to impacted teams and leaders
- Build strong relationships with business leaders to solve problems, build consensus, and drive outcomes
- Lead interdepartmental teams to deliver projects on time, within scope, and within budget
- Maintain project and program schedules and support timely project closeout
- Collect, analyze, and summarize project information and trends to support strategic decision making
- Work creatively and analytically in a problem solving environment that values collaboration, innovation, and excellence
- Perform other duties as assigned by management
What You Need
- Bachelor’s degree in Computer Science, Business, Engineering, or related field and 3 years of related project management experience, or equivalent relevant experience in lieu of degree
- Proven experience tracking and planning projects and working with business stakeholders in a cross functional matrix environment
- Experience gathering requirements from business clients and documenting them clearly
- Hands on experience with SDLC methodologies, including Agile, Scrum, and Waterfall
- Project management certification such as PMP, PgMP, or CAPM preferred
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio) and project tools such as Microsoft Project and Atlassian Confluence or JIRA preferred
- Strong communication skills and the ability to present clearly to stakeholders
- Ability to work under deadlines, manage multiple tasks, and stay accurate under pressure
- Collaborative mindset with the ability to take direction, work well with others, and adapt to change
Benefits
- Salary range of 85,000 to 90,000 dollars per year, depending on experience and location
- Medical, Dental, and Vision benefits
- 401(k) with company match
- Casual dress work environment
- Growth opportunities in a fast growing, nationwide finance company
- Supportive culture focused on professional development and long term success
If you are ready to take ownership of meaningful IT and business projects in a fully remote role, this is a strong next step.
Skilled remote PMs do not wait around on opportunities like this one.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 27, 2025 | Uncategorized
Work from home while playing a key role in protecting the business from risk. As a Performance & Compliance Specialist, you’ll review dealer activity, spot red flags, and help keep Foundation Finance’s nationwide dealer network clean, compliant, and performing well.
About Foundation Finance Company
Foundation Finance Company (FFC) is one of the fastest-growing consumer finance companies in the U.S., partnering with home improvement contractors nationwide to offer flexible financing plans. Their full-spectrum lending approach has fueled billions in originations and helped homeowners get essential upgrades done. FFC is investing heavily in people and systems, creating real opportunities to grow your career in a fast-paced, supportive environment.
Schedule
- Full-time, remote role (office based in Rothschild, WI)
- Must reside in one of the approved remote states: AL, AR, AZ, CO, FL, GA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, NJ, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, or WI
- Standard business hours, with deadlines and peak periods that require strong focus
- Office-style remote work: heavy computer, documentation, and phone/email communication
What You’ll Do
- Review dealer files and supporting documentation to identify risk at the dealer level
- Coordinate and participate in reviews of dealers for reactivation, termination, or changes to stipulations and special handling programs
- Analyze selected dealer accounts and recommend actions such as removal/addition to special programs (e.g., Pre/Full VAP, P+, Stage Funding)
- Present overviews and recommendations on special internal programs to department managers
- Update internal platforms and reports so all teams stay aligned on dealer status and account changes
- Assist with quarterly audits on dealers in internal special programs
- Help review, analyze, and recommend approvals/denials for dealer program changes
- Support escalated dispute resolution by organizing documents and contacting dealers and customers
- Handle escalated dealer issues and coordinate with other teams for full resolution and clear communication
- Correspond by email and phone with dealers about verifications, files, and supporting documentation
- Perform other related duties as assigned
What You Need
- Associate degree in business, finance, communications, or related field plus 1 year of related experience; OR 3 years of comparable experience
- Comfort working with Word, Excel, and internet-based platforms
- Strong ability to read and interpret policies, procedures, and operating instructions
- Solid written communication skills for routine reports and correspondence
- Confident verbal communication skills, including speaking with groups of customers or employees
- Strong common-sense judgment and ability to follow detailed written or verbal directions
- Ability to meet deadlines, stay accurate under pressure, and adapt productively to change
- Reliable, consistent work habits and willingness to collaborate with others
Benefits
- Hourly pay range: $23.50–$26.00, depending on experience and location
- Medical, Dental, and Vision benefits
- 401(k) with company match
- Casual-dress, supportive, growth-focused culture
- Opportunities to advance as the company continues to grow
If you’re detail-oriented, comfortable calling out risk, and ready for a remote role with real responsibility, this is a strong fit.
The home improvement finance space is growing fast—step into a role that grows with it.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 27, 2025 | Uncategorized
Help patients access life-changing therapies by handling the behind-the-scenes work that actually gets their treatment approved and paid for. This fully remote role is perfect for someone who knows their way around benefits, prior auths, and reimbursement hubs and wants a stable, mission-driven position.
About CareMetx
CareMetx supports the full patient journey “from intake to outcomes” by providing hub services, technology, and data solutions to pharmaceutical, biotech, and medical device companies. They specialize in removing reimbursement barriers, coordinating access to specialty therapies, and connecting patients, providers, and payers. You’ll be part of a niche, growing space where your work directly impacts patients’ ability to start and stay on treatment.
Schedule
- Full-time, remote position
- Must be flexible with schedule and hours based on program needs
- Overtime may be required at times
- Willingness to work some weekends when needed to meet company demands
- Quiet, professional home workspace required
What You’ll Do
- Act as a single point of contact and advocate for patients and providers, ensuring a positive and compassionate experience
- Coordinate access to therapies, including follow-ups and connection to appropriate support services
- Manage an assigned caseload according to program guidelines and timelines
- Collect and review patient information in line with program SOPs and validate completeness of required data
- Guide provider office staff and patients on completing and submitting program applications, including patient assistance and copay programs
- Perform reimbursement activities such as benefit investigations, prior authorizations, and appeals
- Provide reimbursement information to providers and/or patients and address account inquiries
- Maintain frequent phone contact with patients, providers, third-party payers, and pharmacies
- Document all interactions in the CareMetx Connect system in compliance with HIPAA regulations
- Coordinate with internal teams as needed and work within SOPs to resolve issues and move cases forward
- Report all Adverse Events (AEs) in line with training and standard operating procedures
- Adapt to new processes, systems, and program changes as needed
What You Need
- 3+ years of experience in a specialty pharmacy, medical insurance, reimbursement hub, physician’s office, healthcare setting, or insurance-related role (preferred)
- Bachelor’s degree preferred (equivalent experience considered)
- Strong knowledge of pharmacy and medical benefits; familiarity with commercial and government payers preferred
- Excellent verbal and written communication skills with a customer-focused mindset
- Ability to multi-task, manage changing priorities, and handle a steady caseload
- Proficient keyboard skills and competency in MS Word and Excel
- Working knowledge of HIPAA regulations and comfort handling sensitive health information
- High attention to detail, strong organization, and solid problem-solving ability
- Ability to work independently and as part of a remote team
Benefits
- Salary range of approximately $38,418.30–$51,224.15, depending on experience
- Fully remote work environment
- Opportunity to grow in a specialized, mission-driven niche supporting patient access to specialty products and devices
- Inclusive, equal-opportunity culture with a focus on doing right by employees and patients
- Potential for long-term stability and advancement within a growing organization
This is a solid step up if you’ve done reimbursement, hub, or payer work and want to own cases instead of just pushing tasks.
Don’t sit on it—roles where you can work from home and still make a real impact on patients go quickly.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 27, 2025 | Uncategorized
Help patients access the treatments they need by untangling the insurance and reimbursement side of their care. This fully remote role is perfect if you’re detail-driven, love problem solving, and want steady work in the specialty pharmacy / healthcare space.
About CareMetx
CareMetx supports the full patient journey “from intake to outcomes” by providing hub services, innovative technology, and data-driven solutions to pharma, biotech, and medical device companies. The team focuses on removing reimbursement barriers so patients can start and stay on therapy. You’ll join a mission-focused organization that blends service, tech, and healthcare expertise.
Schedule
- Remote role with a standard full-time schedule
- Must be flexible with hours based on program and business needs
- Overtime may be required at times
- Must be willing to work some weekends if needed to meet demand
What You’ll Do
- Collect and review patient insurance benefit information in line with program SOPs
- Assist physician office staff and patients in completing and submitting insurance forms and program applications
- Complete and submit prior authorization forms to third-party payers and track/follow up on requests
- Respond to provider account inquiries and deliver high-quality customer service to internal and external stakeholders
- Maintain frequent phone contact with provider reps, payer reps, and pharmacy staff
- Document all provider, payer, and client interactions in the CareMetx Connect system
- Report reimbursement trends, delays, or issues to your supervisor
- Process insurance and patient correspondence related to reimbursement
- Provide all necessary documentation (demographics, authorizations, NPI, referring provider info) to support prior authorization requests
- Coordinate with interdepartmental associates to resolve issues and keep cases moving
- Communicate effectively with payers to ensure accurate and timely benefit investigations
- Report all Adverse Events in line with training and SOPs
- Work within defined SOPs, using judgment to resolve problems of moderate scope
- Handle other duties as assigned as programs and needs evolve
What You Need
- High school diploma or GED
- At least 1 year of experience in a specialty pharmacy, medical insurance, physician’s office, healthcare setting, or related environment
- Strong verbal and written communication skills
- Ability to build productive working relationships with internal teams and external partners
- General knowledge of pharmacy and medical benefits; familiarity with commercial and government payers preferred
- Proficiency with Microsoft Excel, Outlook, and Word
- Strong interpersonal, negotiation, organizational, and time management skills
- Solid problem-solving ability and comfort working within SOPs
- Customer-satisfaction mindset and ability to work independently or as part of a team
Benefits
- Estimated salary range of $30,490.45–$38,960.02 per year, depending on experience
- Fully remote work environment
- Opportunity for overtime when business needs increase
- Chance to grow in a niche, mission-driven space supporting patient access to specialty therapies
- Inclusive, equal-opportunity culture that values diversity and merit-based advancement
If you’re ready to use your reimbursement know-how to make real impact in patients’ access to care, this is your lane.
Don’t overthink it—strong candidates move quickly on roles like this.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Nov 27, 2025 | Uncategorized
Help individuals and families find life changing treatment from the comfort of your home. As an Admissions Coordinator with Sandstone Care, you are the first voice people hear when they reach out for help and the guide who walks them through the path into care.
About Sandstone Care
Sandstone Care provides specialized treatment for teens and young adults struggling with substance use, mental health, and co-occurring disorders. The team focuses on evidence based care, deep family involvement, and a compassionate, human approach to recovery. You will join a mission driven organization that values clinical excellence, integrity, and real impact.
Schedule
- Remote position, with hybrid option based out of the Denver administrative office
- Candidates ideally live in Colorado, Maryland, or Virginia
- Day shifts and overnight shifts in Mountain Time; at least one weekend day required
- Fast paced, metrics driven admissions environment
What You Will Do
- Serve as the first point of contact for individuals and families seeking behavioral health treatment
- Build rapport quickly, assess needs, and guide clients and families through the admissions journey with empathy and clarity
- Manage high volume inbound calls, web form submissions, and live chats with professionalism and strong follow through
- Clearly explain treatment options, levels of care, financial details, and next steps to prospective clients
- Collaborate with business development and outreach teams to manage professional referrals and maintain strong relationships with referral partners
- Act as a trusted resource for clinicians, providers, and community partners by ensuring smooth handoffs and follow ups
- Verify insurance benefits, coordinate payment plans, and review financial options with clients
- Work with billing and finance teams to streamline payment processes and reduce friction for families
- Meet and exceed admissions KPIs, including conversion rates, response times, and client satisfaction metrics
- Maintain accurate, timely documentation in CRM systems such as Salesforce, EMRs, and billing software
- Participate in coaching sessions, team meetings, and performance reviews to continuously improve results
What You Need
- 3 or more years of experience in behavioral health admissions preferred (inpatient, residential, PHP, or IOP)
- Strong background in call center work, client engagement, or healthcare sales
- Proven track record of meeting or exceeding monthly KPIs in a fast paced admissions or sales environment
- High level communication skills, including objection handling and relationship building with clients and professionals
- Proficiency in CRM systems such as Salesforce, EMRs, and Microsoft Office Suite
- Ability to type 50 or more words per minute while engaging in live client conversations
- Bachelor’s degree in marketing or behavioral health science preferred
- Comfort working with sensitive situations, maintaining professionalism, and balancing empathy with operational efficiency
- Ability to work scheduled day or overnight shifts with at least one weekend day
Benefits
- Competitive hourly compensation range of 22 to 38 dollars per hour, based on experience
- Eligibility for an Incentive Compensation Program based on performance and quality metrics
- Flexible PTO package, including accrued PTO, paid holidays, and wellbeing days
- High quality medical, dental, and vision coverage with multiple plan options and majority employer paid
- Robust Employee Assistance Program, including counseling, legal consultations, financial planning, and wellness coaching
- Professional growth opportunities in a collaborative, supportive behavioral health team
- Inclusive culture that centers diversity, equity, and belonging for staff and clients
If you are ready to use your admissions and behavioral health experience to be the bridge between asking for help and receiving care, this is your next move.
People are reaching out today. Step into the role that lets you answer that call.
Happy Hunting,
~Two Chicks…
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