Documents Specialist – Remote

Support the mortgage process from behind the scenes by making sure condo loans are backed by clean, accurate documentation. This fully remote role is ideal if you like detail driven work, working with numbers, and being the person everyone trusts to catch what others miss.

About Union Home Mortgage Corp
Union Home Mortgage is a national mortgage lender focused on helping people achieve and maintain homeownership. They emphasize training, collaboration, and an inclusive culture where every partner is expected to grow and contribute. As a Condo Documents Specialist, you plug directly into their underwriting engine and help keep loans saleable to major agencies.

Schedule

  • Fully remote
  • Full time
  • Core hours coordinated with your team and leadership

What You’ll Do

  • Add condo related conditions to loans as needed based on agency and company requirements
  • Order initial condo questionnaires from HOAs and follow up on any missing or incomplete items
  • Order secondary condo documents requested by the Collateral Condo Underwriter within 24 hours
  • Submit secondary condo documentation within 24 hours of receipt
  • Track and follow up on the status of requested secondary condo documentation within 48 hours
  • Follow up on condo appraisal revision requests within 48 hours
  • Work closely with underwriting and operations to keep files moving toward clear decisions

What You Need

  • Bachelor’s degree preferred, or equivalent experience in a financial or analytical field
  • Experience reviewing property types, appraisal reports, and financial statements
  • Strong attention to organization, detail, and accuracy
  • Proficiency with Microsoft applications, including Excel, and experience with loan origination systems
  • Experience with FHA, VA, and Conventional agency loans
  • Professional communication skills and a high level of customer service
  • Ability to multi task, meet strict deadlines, and stay calm under pressure
  • Strong work ethic, sound judgment, and a team focused mindset

Benefits

  • Fully remote position with a stable, established mortgage company
  • Full time role with a competitive benefits package (typical offerings include medical, dental, vision, and retirement plans)
  • Opportunity to deepen your expertise in condo project review and agency guidelines
  • Inclusive culture that invests in partner growth and development
  • Employer participates in E Verify and is an equal opportunity employer

If you are detail obsessed and enjoy supporting complex mortgage files from the documentation side, this is a strong fit.

Happy Hunting,
~Two Chicks…

APPLY HERE.

Payment Assistance Specialist – Remote, United States

Help homeowners keep their homes while working from yours. This fully remote Payment Assistance Specialist role lets you support borrowers who’ve fallen behind and guide them through repayment options with empathy and professionalism.

About Union Home Mortgage Corp
Union Home Mortgage is a national mortgage lender focused on helping people achieve and maintain homeownership. They invest heavily in training, tools, and support so partners can grow long term. Their culture is built around inclusion, teamwork, and making sure every partner truly feels they belong.

Schedule

  • Fully remote
  • Full time
  • Some evening and Saturday shifts required

What You’ll Do

  • Communicate with borrowers on delinquent mortgage accounts via phone, email, and online chat
  • Provide clear updates on account status and next steps
  • Collect payments, set up promise to pay commitments, and establish repayment plans
  • Explain options to help borrowers retain their homes or explore alternatives to foreclosure
  • Gather and input financial information accurately into internal systems
  • Contact borrowers impacted by FEMA declared disasters to explain available assistance
  • Follow up on prior agreements and ensure commitments are met
  • Stay compliant with FDCPA and all investor, agency, and company guidelines
  • Assist with administrative and clerical tasks as needed

What You Need

  • High school diploma
  • Prior administrative experience
  • Prior call center or phone based service experience
  • Comfortable using computer systems and software like Microsoft Office, Outlook, and Excel
  • Strong organizational and analytical skills
  • Ability to handle basic math and cash management
  • Excellent customer service skills and a professional attitude
  • Clear written and verbal communication, with the ability to handle sensitive conversations with courtesy and diplomacy

Benefits

  • Fully remote position
  • Opportunity to support homeowners in financial hardship
  • Training and support from an established mortgage servicer
  • Standard full time benefits package (health, financial, and paid time off programs)

Roles like this fill quickly, especially fully remote positions supporting a nationwide lender, so do not sit on it.

If you want a work from home role where your people skills actually help families stay in their homes, this is a strong fit.

Happy Hunting,
~Two Chicks…

APPLY HERE.

Account Manager – Remote (United States)

If you love building long-term client relationships and keeping customers happy, this fully remote Account Manager role is right up your alley. You’ll be the main point of contact for a set of clients, making sure their needs are understood, met, and turned into long-term partnerships.

About ABC Legal Services
ABC Legal is the national leader in service of process, supporting law firms and businesses across the country with tech-enabled legal services. With offices in major markets and 30+ years in the industry, they combine deep legal ops experience with modern tools. You’ll join a growing remote team focused on delivering consistent, high-quality support to legal clients.

Schedule

  • Full-time
  • Monday through Friday
  • Remote (United States)

What You’ll Do

  • Build and maintain long-term relationships with assigned clients
  • Communicate with clients regularly to understand their needs and priorities
  • Help resolve client issues as they come up and track follow-through
  • Act as the client’s internal advocate, coordinating with internal teams to get things done
  • Deliver day-to-day, high-touch client service to maintain strong satisfaction
  • Develop and grow key relationships across multiple accounts
  • Look for ways to increase customer satisfaction, adoption, and retention
  • Meet sales and growth goals with existing and new customers

What You Need

  • 3–5 years of experience in Customer Support and/or Account Management
  • Proven track record of improving client satisfaction, adoption, and retention
  • Strong understanding of the account management lifecycle
  • Experience working with SaaS or other business platforms
  • Comfortable working cross-functionally with internal teams (product, ops, support, etc.)
  • Strategic thinker who can spot patterns, propose solutions, and execute
  • Strong written and verbal communication skills
  • Team player who can collaborate and keep relationships strong

Benefits

  • Starting pay: 20 to 25 dollars per hour
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Seven paid company holidays
  • Four floating holidays per year
  • Life and AD&D insurance
  • Long-term disability
  • Health care and dependent care flexible spending accounts
  • Employee Assistance Program
  • Pet insurance

If you’re ready to own client relationships, keep customers loyal, and grow inside a stable, remote-friendly legal services company, this is a solid next step.

Happy Hunting,
~Two Chicks…

APPLY HERE.

Recruiter – Remote (United States)

High-volume recruiting is your comfort zone, and you know how to turn cold leads into strong pipelines. This fully remote Recruiter role lets you own nationwide sourcing for legal process servers in a fast-moving, metrics-driven environment.

About ABC Legal Services
ABC Legal is the national leader in service of process, supporting law firms and businesses with tech-enabled legal services across the country. With 30+ years in the industry and offices in major markets nationwide, they combine operational scale with modern tools to keep legal workflows moving. You’ll join a growing remote team focused on building and sustaining a strong network of process servers.

Schedule

  • Full-time
  • Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • Fully remote within the United States
  • High-volume, outreach-heavy recruiting environment

What You’ll Do

  • Generate leads through high-volume outreach including cold calling, SMS, and email campaigns
  • Explain the legal process server role clearly to new and experienced candidates
  • Execute creative sourcing strategies to attract quality gig and field-based talent
  • Build and maintain talent pools and candidate pipelines in ATS/CRM tools
  • Create and run targeted e-marketing and outreach campaigns to support hiring goals
  • Track activity and pipeline metrics, adjusting strategy based on market trends
  • Keep hiring managers updated on recruiting progress, challenges, and wins

What You Need

  • Three or more years of experience in high-volume recruiting
  • Experience recruiting in a metric-driven or gig/operations/field environment
  • Legal recruiting or legal industry knowledge is a plus
  • Comfortable building and managing pipelines in a CRM or ATS
  • Able to format and work with Excel spreadsheets using data tools and formulas
  • Experience creating e-marketing or outreach campaigns for candidate attraction
  • Detail-oriented, self-motivated, and able to focus in a fast-paced setting
  • Clear communicator who can juggle multiple searches without dropping the ball

Benefits

  • Starting pay: 25 to 30 dollars per hour
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Seven paid company holidays
  • Four floating holidays per year
  • Life and AD&D insurance
  • Long-term disability
  • Health care and dependent care flexible spending accounts
  • Employee Assistance Program
  • Pet insurance

High-volume remote recruiting with solid pay and real ownership of your funnel doesn’t come around every day.

If you’re ready to build pipelines at scale and be the engine behind a national field workforce, this role is worth jumping on.

Happy Hunting,
~Two Chicks…

APPLY HERE.

Recruiting Manager – Remote (United States)

Help build and lead a high-impact recruiting team that keeps a nationwide legal services operation running. This fully remote Recruiting Manager role puts you in charge of high-volume hiring strategy, team leadership, and pipeline performance across the U.S.

About ABC Legal Services
ABC Legal is the national leader in service of process, supporting legal professionals with tech-driven solutions across the country. With 30+ years in the industry and a growing remote workforce, they focus on innovation, efficiency, and accurate legal support at scale. You’ll join a company that blends operational rigor with a strong emphasis on process improvement and growth.

Schedule

  • Full time
  • Monday through Friday, 8:00 a.m. to 5:00 p.m. (local time)
  • Fully remote within the United States
  • High-volume, metrics-driven environment with regular team interaction

What You’ll Do

  • Lead, coach, and support a team of 5–10 high-volume recruiters
  • Set clear goals and KPIs, and ensure your team meets daily and weekly expectations
  • Oversee day-to-day recruiting activity to keep strong pipelines across diverse U.S. markets
  • Guide recruiters on which sourcing channels to use based on market needs
  • Monitor and manage candidate pipelines accurately within the ATS/CRM
  • Identify bottlenecks in the recruiting funnel and drive process improvements
  • Provide regular feedback, performance check-ins, and training to your team
  • Partner with leadership to align recruiting strategies with business priorities

What You Need

  • 5+ years of recruiting experience, including at least 2+ years in a leadership or team lead role
  • Proven background in high-volume, metric-driven recruiting (gig, logistics, operations, or field roles a plus)
  • Hands-on experience using ATS/CRM tools to manage pipelines at scale
  • Strong organizational skills with the ability to thrive in a fast-paced environment
  • Data-minded, creative problem-solver with a proactive, solution-oriented approach
  • Clear, confident communication skills and a coaching mindset

Benefits

  • Pay range: 54,000 to 72,000 dollars per year
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Seven paid company holidays
  • Four floating holidays per year
  • Life and AD&D insurance
  • Long-term disability
  • Health care and dependent care flexible spending accounts
  • Employee Assistance Program
  • Pet insurance

Roles like this fill fast – especially fully remote leadership positions.

If you love building teams, owning KPIs, and turning recruiting strategy into results, this one is worth a serious look.

Happy Hunting,
~Two Chicks…

APPLY HERE.

Quality Assurance Specialist – Remote (Select States)

Help legal teams run smoother from behind the scenes. This full time remote Quality Assurance Specialist role is about coaching, supporting, and holding process servers accountable so critical legal documents get where they need to go on time.

About ABC Legal Services
ABC Legal Services is a national leader in service of process, supporting law firms and legal professionals across the country. With 30+ years in the industry and a growing nationwide team, they combine legal know how with strong tech to keep high volumes of court related work moving accurately and efficiently.

Schedule

  • Full time
  • 9:00 a.m. to 5:00 p.m. PST
  • Weekend availability preferred
  • Fully remote from one of these states: Indiana, Iowa, Wisconsin, North Dakota, Kentucky, Alabama, Florida, Oklahoma, Michigan, North Carolina, or South Carolina

What You’ll Do

  • Coach and support underperforming process servers based on clear performance metrics
  • Provide ongoing training, education, and feedback to help servers improve turn times and quality
  • Communicate directly with process servers to answer questions and remove blockers
  • Set and reinforce clear expectations and timelines for performance improvement
  • Review daily reports and reach out to disengaged servers to understand and resolve issues
  • Track and share recurring blockers or coverage gaps with leadership
  • Partner with the recruiting team when additional geographic coverage is needed
  • Suggest process improvements based on what you see in the field

What You Need

  • High school diploma or GED
  • Experience training and/or coaching (call center, ops, retail, or similar)
  • Strong written and verbal communication skills
  • Comfort working fully remote and staying responsive during work hours
  • Proficiency with Microsoft Office (Word, Excel)
  • Ability to analyze processes, spot gaps, and recommend improvements
  • Familiarity with legal processes is a plus, but not required

Benefits

  • Pay range: 15 to 17 dollars per hour
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off
  • Seven paid company holidays
  • Four floating holidays per year
  • Life and AD&D insurance
  • Long term disability
  • Health care and dependent care flexible spending accounts
  • Employee Assistance Program
  • Pet insurance

If you enjoy coaching people, tracking performance, and keeping operations tight from a remote setup, this is a strong fit.

Happy Hunting,
~Two Chicks…

APPLY HERE.