by Terrance Ellis | Dec 3, 2025 | Uncategorized
Use your voice, patience, and problem solving skills from home as the person who turns angry calls into loyal customers. This remote Escalation Specialist role lets you handle higher level customer issues without giving up work life balance or growth potential.
About Lake Appliance Repair
Lake Appliance Repair is one of the largest privately held appliance repair companies in the country. They provide in home repair for refrigerators, washers, dryers, ovens, dishwashers, and more, and they rely on strong escalation support to protect the customer experience when things do not go as planned. As an Escalation Specialist, you are the calm in the storm and the person customers remember for fixing it.
Schedule
- Full time, remote position
- Standard business hours with some flexibility based on call volume
- Hourly pay based on experience
- Consistent workload in a stable, essential service industry
What You’ll Do
- Handle complex or escalated customer issues that frontline agents cannot resolve
- Take calls from upset or frustrated customers and deescalate situations with professionalism and empathy
- Discuss and resolve customer complaints in a fair, timely, and policy aligned way
- Provide phone support to customer service representatives when they need help handling tough interactions
- Coach and support CSRs with encouragement, direction, and guidance on well informed decisions
- Document outcomes, notes, and resolutions accurately so the team can track patterns and improve
- Collaborate with technicians, managers, and other team members to get the right solution in place
- Represent the company’s values on every call while protecting both the customer relationship and the business
What You Need
- Minimum of 2 years in a customer service management, escalations, or similar high level support role
- Strong conflict resolution skills and a calm, steady presence under pressure
- Excellent written and verbal communication skills
- A genuine desire to provide the best customer service in town, even when the situation is tense
- Comfort working remotely with a reliable home office setup and dependable internet
- Ability to multitask across systems while staying organized and accurate
- High school diploma or equivalent, associate degree preferred
Benefits
- Hourly pay based on experience
- 18 days of paid time off per year
- Sick pay and holiday pay
- Retirement plan
- Remote work with no commute
- Supportive, team oriented culture that values your voice
- Long term stability in an essential repair service industry
- Training and ongoing support with opportunities to grow your career
If you are the person people call when a situation is getting heated and you know how to bring it back down, this role is built for you.
Ready to step into a remote Escalation Specialist role where your people skills actually matter and your work is seen and appreciated?
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 3, 2025 | Uncategorized
Work from home as a Billing Specialist helping one of the largest privately held appliance repair companies keep cash flow clean and customers happy. If you are detail focused, love organizing numbers, and want a remote role with stable hours and real growth potential, this one is worth a serious look.
About Lake Appliance Repair
Lake Appliance Repair is a leading in-home appliance repair company, servicing refrigerators, washers, dryers, ovens, dishwashers, and more. The team focuses on fast, professional service and strong customer relationships. As part of the billing team, you help keep operations running smoothly behind the scenes so technicians and customers can stay focused on repairs and results.
Schedule
- Full-time, remote position
- Standard daytime business hours
- Hourly pay based on experience
- Stable, year-round workload in an essential service industry
What You’ll Do
- Validate warranty coverage and ensure each job is billed accurately
- Close out approximately 80–100 jobs per day with speed and accuracy
- Manage 6 assigned accounts receivable portfolios and keep them aged under 30 days
- Email customer invoices in the correct format and follow up when needed
- Review all outgoing invoices for correct spelling, punctuation, and professional wording
- Communicate with customers and vendors to resolve billing questions or issues
- Maintain organized records and support clean, timely payment processing
- Consistently meet productivity and quality standards while supporting team goals
What You Need
- At least 2 years of prior billing experience
- Strong attention to detail and accuracy with numbers and written communication
- Excellent written and verbal communication skills
- Comfort working with invoices, A/R accounts, and basic office software
- A strong customer service mindset and desire to “get it right” the first time
- High school diploma or equivalent; associate degree preferred
- Reliable internet connection and a quiet, professional home workspace
Benefits
- Hourly pay based on experience
- 18 days of paid time off per year
- Sick pay and holiday pay
- Retirement plan
- Stable role in an essential service industry
- Supportive, team-oriented culture with room to grow
If you want a remote billing role where your accuracy actually matters and your work is noticed, this is a strong fit.
Ready to take the next step toward a remote Billing Specialist role that respects your time and your talent?
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 3, 2025 | Uncategorized
Use your CDI and coding expertise from home while helping hospitals clean up documentation, protect DRG revenue, and stay compliant. If you love digging into records, reconciling differences, and turning messy data into clean, defensible claims, this role is right in your lane.
About CorroHealth
CorroHealth supports hospitals and health systems nationwide with revenue cycle, coding, documentation, and clinical expertise. Their teams sit at the center of the “clinical revenue cycle,” helping clients exceed financial goals while easing the burden on physicians and clinical teams. You’ll join a collaborative, remote-first environment that invests in your professional development and long-term career growth.
Schedule
- Full-time, remote role within the United States
- Standard Monday–Friday schedule
- Computer-based work in EHRs, audit tools, and reporting platforms
What You’ll Do
- Perform detailed reconciliations of CDI and coding outcomes to ensure DRG assignments are accurate and aligned
- Review discrepancies between CDI specialists and coders, resolving variances prior to claim submission
- Audit Physician Audit reviews to validate documentation and coding appropriateness
- Confirm that clinical documentation supports accurate coding, billing, and regulatory/payer compliance
- Identify trends and patterns in documentation and coding errors, then translate findings into actionable feedback
- Collaborate with CDI, coding, and physician teams to improve processes and close documentation gaps
- Provide education and training to CDI and coding staff based on reconciliation and audit outcomes
- Serve as a liaison between CDI, coders, and physicians to resolve questions about DRGs, documentation, and coding
- Maintain current knowledge of ICD-10, CPT, HCPCS, payer policies, and regulatory requirements
- Prepare and present regular reports on reconciliation outcomes, audit results, and key performance metrics
What You Need
- Bachelor’s degree in Nursing, Health Information Management, or a related field; or equivalent clinical experience
- 3–5 years of experience in CDI, coding, or clinical auditing roles
- Strong background in DRG validation and Physician Audit processes
- Certified Coding Specialist (CCS) or equivalent coding certification required
- CCDS or CDIP preferred
- Hands-on experience with ICD-10, CPT, HCPCS, and hospital EHR systems
- Sharp analytical and problem-solving skills with a focus on accuracy and compliance
- Strong written and verbal communication skills, especially when explaining audit findings and education
- Ability to work independently in a remote environment while collaborating effectively with cross-functional teams
Benefits
- Fully remote position with long-term career potential
- Competitive compensation (based on experience)
- Medical, dental, and vision coverage
- 401(k) with company support
- Paid time off and holidays
- Tuition assistance / education opportunities and ongoing training
- Professional growth in a high-impact CDI and revenue integrity role
If you want to move beyond day-to-day coding and step into a specialized CDI reconciliation role where your expertise directly protects hospital revenue and compliance, this is your next move.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 3, 2025 | Uncategorized
Work from home as an inpatient coding auditor and educator, helping hospitals protect revenue and stay compliant. If you love digging into charts, finding coding gaps, and turning those findings into clear education for coders and providers, this is that next-level role.
About CorroHealth
CorroHealth supports hospitals and health systems across the country with revenue cycle, coding, documentation, and clinical expertise. Their teams help clients exceed financial health goals while easing the documentation and coding burden on clinicians. You’ll join a growing, remote-first organization at the center of the clinical revenue cycle.
Schedule
- Full-time, 40 hours per week
- Monday through Friday
- Fully remote within the United States
- Computer-based work, primarily within EMRs, audit tools, and Microsoft Office
What You’ll Do
- Perform complex concurrent and retrospective reviews of inpatient medical records to validate ICD-10-CM/PCS, CPT, and HCPCS code assignments
- Evaluate client coders’ work for MS-DRG accuracy, PCS procedures, POA indicators, and correct principal/secondary diagnosis selection
- Identify coding and documentation errors, trends, and root causes across inpatient encounters
- Prepare clear, well-supported summary reports for clients, including references to official guidelines and industry resources
- Provide a second-level review of coding processes to ensure compliance with legal, regulatory, and procedural requirements
- Research and respond to client inquiries related to coding, compliance, and denials
- Develop and deliver coder and provider education based on audit findings (presentations, trainings, and targeted feedback)
- Maintain productivity standards (including billable hours) and minimum accuracy expectations of 95%+
- Protect PHI at all times and uphold AHIMA/AAPC ethical coding standards
- Collaborate with the consulting services team and contribute to ongoing improvement of audit and education practices
What You Need
- Active coding credential from AHIMA or AAPC (e.g., CCS, RHIA, RHIT, CPC, etc.)
- At least 5 years of experience coding and/or auditing in an acute care setting (inpatient facility focus)
- Proven experience with inpatient auditing and education, including MS-DRG and PCS review, POA, query opportunities, and diagnosis assignment
- Experience working remotely with electronic medical record (EMR) systems
- Strong analytical skills with high attention to detail and accuracy
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Ability to work independently, manage multiple clients/projects, and meet deadlines
- Strong communication skills with the ability to present findings and education clearly to coders and providers
- Commitment to maintaining credentials and staying current on coding, reimbursement, and compliance changes
Benefits
- Full-time, remote position with long-term career potential
- Competitive compensation (based on experience)
- Medical, dental, and vision insurance
- 401(k) with company support
- Paid time off and holidays
- Ongoing education and professional development opportunities
- Collaborative, expert team environment focused on revenue integrity and compliance
Ready to step into a high-impact remote role where your inpatient coding expertise shapes education and improves revenue integrity for multiple hospitals?
Make your move and throw your hat in the ring.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 3, 2025 | Uncategorized
Work from home as a Level 1 Trauma Inpatient Coding Specialist while supporting major hospital systems and protecting revenue accuracy. This role is ideal for an experienced inpatient coder who wants stable, remote work with clear quality expectations and a $7,000 sign-on bonus.
About CorroHealth
CorroHealth supports hospitals and health systems across the country with revenue cycle, coding, documentation, and clinical expertise. Their teams help clients exceed financial health goals while easing the administrative burden on physicians and staff. As part of the coding team, you’ll play a direct role in accurate reimbursement and compliant coding.
Schedule
- Full-time, remote role within the United States
- Standard business hours (exact schedule to be confirmed with employer)
- Work-from-home environment with independent workflow expectations
What You’ll Do
- Code inpatient facility encounters for a large hospital system, including Level 1 Trauma cases
- Provide CPT, HCPCS, ICD-10-CM, and ICD-10-PCS coding for four or more specialties across one or more facilities or clients
- Review and analyze medical records to assign accurate and appropriately sequenced diagnosis and procedure codes
- Recognize critical care cases based on patient acuity and ensure accurate capture
- Apply coding guidelines correctly and to the highest level of specificity
- Understand how clinical documentation impacts code assignment and reimbursement
- Maintain required productivity, accuracy, and quality standards (95%+ targets)
- Communicate professionally with clients to support strong working relationships
- Comply with AHIMA Standards of Ethical Coding, company policies, and all privacy/security regulations (including PHI protection)
- Participate in training, education, and potentially assist leadership with reports or early-stage auditing support
What You Need
- Active coding certification through AAPC (CPC or COC) or AHIMA (CCS or CCS-P); CCS preferred
- At least 2 years of inpatient coding experience
- Advanced working knowledge of EMR and billing systems
- Current coding references (CPT and ICD-10-CM; ICD-10-PCS as applicable)
- Proficiency with Microsoft Excel (basic formulas, spreadsheets, and simple pivot tables)
- Proficiency with Outlook (managing emails, scheduling and attending meetings)
- Ability to consistently meet 95%+ productivity and quality benchmarks
- Strong attention to detail, analytical skills, and comfort working independently from home
- Clear, professional written and verbal communication
Benefits
- $7,000 sign-on bonus
- Remote, full-time position
- Competitive compensation (details provided by employer based on experience)
- Medical, dental, and vision insurance (through employer)
- 401(k) options and additional benefits as offered by CorroHealth
- Paid time off and holidays
- Ongoing training, education, and potential growth into auditing responsibilities
This is a great fit if you’re a certified inpatient coder who wants stable, remote trauma-level work with strong quality expectations and room to grow.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 3, 2025 | Uncategorized
Use your MD/DO and hospital experience without the nonstop bedside grind. This fully remote physician role lets you review inpatient denials, support hospitals across the country, and still have a predictable Monday–Friday schedule.
About CorroHealth
CorroHealth is a healthcare revenue cycle company that helps hospitals and health systems protect reimbursement, improve documentation, and stay compliant. Their physician-led teams sit at the intersection of clinical care and financial performance, using medical expertise and data to support better decisions. In this role, you’ll act as a non-clinical physician advisor focused on utilization review, admission status, and denials management.
Schedule
- Full-time, remote role within the United States
- Monday–Friday, 40-hour workweek
- Training: Monday–Friday, 9:00 AM–5:00 PM ET for the first 3–4 weeks
- After training: 9-hour shifts (with 1-hour break) between 8:00 AM–5:00 PM ET and 10:00 AM–7:00 PM ET
- 100% work-from-home with company-provided hardware and software
What You’ll Do
- Perform clinical case reviews in client hospital EMRs to determine appropriate admission status and support inpatient denials management
- Conduct Peer-to-Peer discussions with payer medical directors to advocate for appropriate reimbursement
- Use your clinical expertise to identify key clinical facts, documentation gaps, and case strengths
- Provide recommendations that support compliance, appropriate payment, and hospital financial health
- Identify process and workflow inefficiencies related to utilization review and denials
- Collaborate with internal teams and hospital partners as an expert advisor
- Participate in related projects and duties as assigned
What You Need
- MD or DO with strong adult clinical experience
- Active, unrestricted medical license in at least one US state
- Board certification preferred in one of the following: Adult Internal Medicine, Emergency Medicine, Hospitalist Medicine, Nephrology, Hematology/Oncology, General Surgery, Family Practice, Critical Care, or Infectious Disease
- At least 1 year of recent acute care adult hospital experience in a US hospital within the past 5 years, or recent physician advisor/utilization review experience
- Comfortable working in hospital EMRs and using technology in a fully remote setting
- Strong verbal and written communication skills to handle peer discussions and documentation
- Ability to work independently while collaborating effectively with a wider clinical and operations team
Benefits
- Estimated total annual compensation around $225,000+ (salary plus uncapped bonus, based on a 40-hour workweek)
- Fully remote, predictable Monday–Friday schedule for better work–life balance
- Comprehensive training and education in denials management and utilization review
- Medical, dental, and vision insurance
- 401(k) with company participation
- Paid time off, paid holidays, long-term disability, and life insurance
- CME and/or license renewal allowance
- Clear career-growth path within a physician-led organization focused on revenue integrity and clinical excellence
If you’re a hospital-experienced physician ready to move into a non-clinical, remote role that still leverages your medical expertise daily, this is the moment to step in.
Make the shift from constant bedside pressure to strategic clinical impact from home.
Happy Hunting,
~Two Chicks…
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