by Terrance Ellis | Dec 5, 2025 | Uncategorized
Take the lead on how loans move from application to closing at a national mortgage leader. As SVP, Corporate Processing, you will own strategy, performance, and consistency across corporate processing teams while driving quality, speed, and compliance in a high volume environment.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is one of the nation’s top distributed retail mortgage lenders, with 7,000+ employees, 700+ branches, and lending across all 50 states, D.C., and Puerto Rico. Recognized repeatedly for growth and culture, CCM is built for experienced mortgage leaders who want the authority, data, and support to actually improve how processing gets done.
Schedule
- Full time, remote within the United States
- Core weekday schedule with flexibility based on business needs
- Up to 10 percent travel for leadership meetings and key initiatives
What You’ll Do
- Provide executive leadership and strategic direction for all Corporate Processing departments to support company goals and operational excellence.
- Lead and mentor Corporate Processing management, setting expectations and developing leaders to drive consistent execution across teams.
- Define, track, and manage companywide processing KPIs, including quality, turn times, productivity, and SLA adherence.
- Standardize processing practices and workflows to ensure a consistent borrower and branch experience across the organization.
- Partner with Closing, Underwriting, Secondary, Servicing, Training, and Compliance to keep loan flow smooth and resolve pipeline and suspense issues.
- Oversee regulatory compliance and risk management for processing operations, including RESPA, TILA, HMDA, Reg B, and related mortgage regulations.
- Lead strategic initiatives to optimize Encompass and other technology, improve scalability, and remove friction from the loan lifecycle.
- Collaborate with Corporate Loan Support, Onboarding, and Training leadership to identify structural, staffing, and training needs.
- Review department structures and resource allocation, then recommend and implement improvements that strengthen performance and cost efficiency.
- Foster a culture of accountability, transparency, collaboration, and continuous improvement across processing leadership and staff.
- Represent Corporate Processing in executive level discussions, providing insights, performance updates, and recommendations.
- Oversee file quality, turn times, and communication habits to ensure SLA and service expectations are consistently met.
What You Need
- High school diploma or equivalent required; additional education a plus.
- At least 10 years of residential mortgage processing management experience in a high volume environment.
- Deep understanding of the full loan process from origination through closing as it relates to processing.
- Strong working knowledge of RESPA and all major mortgage and consumer lending regulations.
- Previous Encompass experience preferred.
- Solid knowledge of DU, LP, Microsoft Outlook, and Windows based tools.
- Exceptional analytical and math skills with the ability to use data to drive decisions.
- Proven experience leading leaders, managing large teams, and building scalable, standardized processes.
- Excellent communication skills with the ability to collaborate across departments and influence at the executive level.
- Strong prioritization skills and the ability to execute in a fast paced, changing environment.
Benefits
- Annual salary range of 180,000 to 200,000 dollars, depending on experience and location.
- Medical, dental, and vision coverage.
- 401(k) with company match.
- Company provided short term disability and additional insurance options.
- Employee assistance and wellness programs.
- Remote first role with national impact and direct executive visibility.
If you are a senior mortgage processing leader ready to shape how a national lender operates, this is your seat at the table.
Lead the engine that keeps the business moving. Own it from the inside out.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 5, 2025 | Uncategorized
Help older homeowners tap their home equity while working 100% from home as a Reverse Outside Loan Originator. If you know how to build trust, nurture referral partners, and close complex loans, this role lets you drive your own income in a commission-based structure.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is one of the nation’s leading distributed retail mortgage lenders, with 7,000+ employees, 700+ branches, and lending in all 50 states, D.C., and Puerto Rico. Recognized multiple times on the Inc. 5000 list and known for its strong, transparent culture, CCM is built for originators who want real backing, real products, and real growth potential.
Schedule
- Full-time, remote (USA)
- Flexible schedule aligned to sales activities, referral partner needs, and client appointments
- Includes in-person activities such as closings, open houses, and seminars as needed in your market
What You’ll Do
- Source reverse mortgage leads through your own prospecting and CCM’s marketing strategies.
- Build and maintain referral networks with real estate agents, financial professionals, community contacts, and other lead sources.
- Analyze target markets to identify and grow new business opportunities.
- Meet with clients to collect complete loan application information and explain each step of the reverse mortgage process.
- Review borrowers’ financial status, credit, and property evaluations to determine loan feasibility.
- Clearly explain loan options, terms, and reverse mortgage product structures to help clients make informed decisions.
- Generate accurate, complete loan applications with all required supporting documentation.
- Guide clients on additional requirements to strengthen and complete their applications.
- Respond promptly to questions, handle concerns, and resolve client issues with professionalism and care.
- Own communication with real estate agents and referral partners throughout the loan process.
- Collaborate with processing and underwriting to resolve application issues and keep files moving to closing.
- Maintain and grow your product knowledge through ongoing training, reading, networking, and participation in professional organizations.
- Participate in sales activities such as attending closings, open houses, and hosting or supporting CCM seminars and training events.
What You Need
- Active NMLS license required under the S.A.F.E. Act of 2008.
- Strong knowledge of reverse mortgages with proven experience guiding clients through the reverse process.
- Experience with retail mortgage products, underwriting philosophy, documentation, and systems.
- Demonstrated success proactively soliciting and generating new mortgage business.
- Encompass experience preferred.
- Solid understanding of mortgage products and programs.
- Strong analytical skills to evaluate credit requests and understand local market trends.
- Advanced communication, presentation, and relationship-building skills.
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
Benefits
- Commission-only compensation structure with uncapped earning potential.
- Medical, dental, and vision insurance.
- 401(k) retirement plan.
- Company-provided short-term disability.
- Employee assistance and wellness programs.
- Supportive, growth-focused culture with mortgage coaching available.
If you’re a licensed LO who understands reverse mortgages and wants true income upside with solid backing behind you, this is a strong next move.
Ready to build your own book while changing how clients experience retirement?
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 5, 2025 | Uncategorized
Work from home as a key player in getting borrowers from application to clear-to-close. As a Remote Loan Processor, you’ll own the file from the documentation side, coordinate with Loan Officers and Underwriters, and keep every loan clean, compliant, and on schedule.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is one of the nation’s leading distributed retail mortgage lenders, with 7,000+ employees, 700+ branches, and lending in all 50 states, D.C., and Puerto Rico. Recognized multiple times on the Inc. 5000 list and known for its strong, transparent culture, CCM gives mortgage professionals the tools, support, and autonomy to grow real careers—not just jobs.
Schedule
- Full-time, remote (USA)
- Standard business hours with flexibility for pipeline needs
- Ability to work varying hours and overtime when volume or closing timelines require it
What You’ll Do
- Review and analyze borrower credit, employment, income, and assets according to loan program and investor guidelines before submitting to underwriting.
- Assemble complete, well-documented loan packages in proper order for underwriting review.
- Verify all required documentation (pre-underwrite) and complete required loan checklists.
- Confirm applications are complete and accurate, flagging any potential underwriting issues early.
- Prepare loan approval summaries and key forms (1008, 1003), ensuring all information is correct.
- Communicate directly with Loan Originators, borrowers, and Underwriters to obtain initial and missing documentation needed to qualify the loan.
- Review loans for compliance with mortgage-related regulations (RESPA, TIL, HMDA, Reg. B, etc.) and prepare required disclosures.
- Coordinate with third parties to obtain Property Surveys, Flood Certificates, Title Commitments, and payoff information.
- Confirm vendor orders are complete, invoices are received, and all items are in the borrower’s electronic file.
- Manage your pipeline by tracking files, completing reports, and meeting turn-time expectations.
- Assist with initial loan set-up as needed.
- Document all communication related to the loan file in the system conversation log.
- Help train and provide support to new Loan Processors and processing staff when needed.
- Partner with closing, secondary marketing, and loan servicing to resolve and clear suspense conditions from investors.
What You Need
- High School Diploma or equivalent.
- Minimum 5 years of residential mortgage processing experience.
- Experience using Encompass LOS.
- Working knowledge of RESPA and general mortgage/consumer lending regulations, including Regulations Z and B, preferred.
- Familiarity with DU and LP, plus proficiency with Microsoft Office and Windows.
- Strong math and analytical skills for income, asset, and credit review.
- Excellent written and verbal communication skills.
- Strong prioritization, organization, and time management abilities in a deadline-driven environment.
Benefits
- Hourly rate: $19.23 – $28.84 (with room for growth based on experience and performance).
- Medical, dental, and vision insurance.
- 401(k) plan.
- Company-provided short-term disability.
- Employee assistance and wellness programs.
- Career growth opportunities within a large, established mortgage lender.
If you’re a seasoned mortgage Loan Processor who thrives in a remote environment and loves keeping complex files tight, compliant, and moving, this one’s in your wheelhouse.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 5, 2025 | Uncategorized
Help borrowers get to the closing table with less stress and fewer surprises. As a Loan Officer Assistant, you’re the operational backbone behind the mortgage sales team, keeping files moving, borrowers informed, and closings on track.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is a nationwide retail mortgage lender with 7,000+ employees and 700+ branches serving all 50 states, D.C., and Puerto Rico. They’ve been recognized multiple times on the Inc. 5000 list of fastest-growing private companies and are known for a transparent, supportive, and entrepreneurial culture. CCM builds real careers in mortgage, not just jobs.
Schedule
- Full-time, remote (USA)
- Standard weekday schedule aligned with branch and borrower needs
- Must be available to handle time-sensitive loan milestones and closing timelines
What You’ll Do
- Support Loan Officers with day-to-day tasks to increase loan production and improve borrower experience.
- Review mortgage loan applications and documentation; handle phone and computer work, printing, copying, scanning, emailing, and shipping documents as needed.
- Review disclosure packages, create rate disclosure and re-disclosure packages, and deliver them to borrowers.
- Review full loan files, flag potential issues, and notify the Loan Officer and/or processor before problems escalate.
- Clarify and correct information by contacting borrowers via phone, email, and other channels.
- Provide general clerical and phone support to Loan Officers and processors as needed.
- Help manage a pipeline that can include conventional, FHA, VA, USDA, 203K, and reverse mortgage loans.
- Deliver appraisals and property valuations to borrowers and obtain proof of receipt.
- Track outstanding conditions on all loan files and follow up with customers to collect missing items on time.
- Coordinate with title companies and borrowers to help schedule and facilitate timely closings.
What You Need
- High school diploma, GED, or equivalent.
- At least 1 year of mortgage-related experience involving direct customer contact.
- Previous sales support experience preferred.
- Salesforce experience preferred.
- Strong communication and customer service skills; comfortable speaking with borrowers, title, and internal teams.
- Solid prioritization, organization, and time management skills in a deadline-driven environment.
- Proficiency with Microsoft Office applications.
Benefits
- Hourly pay range: $14.42 – $21.16 (with room for growth based on performance and experience).
- Medical, dental, and vision insurance.
- 401(k) retirement plan.
- Company-provided short-term disability.
- Employee assistance program and wellness program.
- Supportive culture with clear growth paths inside mortgage lending.
If you are detail-oriented, people-focused, and ready to be the person who keeps loans moving forward, this is your lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 5, 2025 | Uncategorized
Help keep mortgage loans clean, compliant, and on time from the comfort of your home. As a Corporate Processing Disclosure Specialist, you’ll be the point person making sure disclosures go out accurately and on schedule, protecting both borrowers and the lender.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is a nationwide retail mortgage lender with 7,000+ employees and 700+ branches serving all 50 states, D.C., and Puerto Rico. They’ve been recognized multiple times on the Inc. 5000 for fast growth and are known for a transparent, supportive, and entrepreneurial culture. CCM invests in their people with strong benefits, internal mobility, and real career paths in mortgage.
Schedule
- Full-time, remote (USA)
- Standard business hours (aligned to mortgage production timelines)
- May require occasional flexibility around volume and regulatory deadlines
What You’ll Do
- Generate and distribute mortgage loan application disclosures, ensuring accuracy and data integrity.
- Review and verify disclosure packages to confirm they meet TRID, ECOA, and other regulatory requirements and timelines.
- Prepare and attach all required supporting documentation for early disclosure packages and ensure secure delivery within mandated timeframes.
- Answer disclosure-related questions from loan officers, processors, support staff, and applicants clearly and concisely.
- Monitor loan files for disclosure compliance and test various aspects of the file for TRID/ECOA adherence.
- Maintain current working knowledge of federal regulations, state-specific disclosures, and internal disclosure guidelines.
- Document activities and follow internal policies, procedures, and risk limits specific to the role.
- Escalate known or suspected violations or issues to the appropriate authority in a timely manner.
What You Need
- High school diploma or equivalent.
- At least 1 year of experience in mortgage production or lending-related activities.
- Experience and understanding of state-specific mortgage disclosures.
- Experience with Encompass LOS.
- Solid understanding of TRID and mortgage disclosure formats, timing, and regulatory content.
- General knowledge of banking regulations and corporate policies.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Strong attention to detail, accuracy, and the ability to work in a deadline-driven environment.
- Clear written and verbal communication skills and a service-focused mindset.
Benefits
- Hourly rate: $23.00 – $24.00 (with room for growth based on performance and experience).
- Medical, dental, and vision insurance.
- 401(k) retirement plan.
- Company-provided short-term disability.
- Employee assistance program and wellness program.
Roles like this are ideal if you know your way around disclosures and want a stable, remote path deeper into mortgage compliance. If this hits your lane, don’t overthink it—move.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 5, 2025 | Uncategorized
Use your underwriting brain without living in the pipeline chaos. This fully remote Quality Control Analyst role lets you review, re-underwrite, and protect loan quality for a national mortgage lender while working from home on an East Coast schedule.
About CrossCountry Mortgage
CrossCountry Mortgage (CCM) is a nationwide retail mortgage lender with 7,000+ employees, 700+ branches, and loans serviced across all 50 states, D.C., and Puerto Rico. Known for its fast growth and award-winning culture, CCM runs on transparency, support across departments, and an entrepreneurial mindset that lets you own your impact.
Schedule
- Full-time, remote (USA)
- Core hours aligned to Eastern Time zone to support East Coast operations
- Standard business hours with flexibility as needed for volume and deadlines
What You’ll Do
- Perform daily quality control audits on post-decisioned loan files across areas like credit, appraisal, occupancy, red flags, underwriting logic, conditions, and compliance.
- Re-underwrite loans to validate that they meet agency guidelines, regulatory requirements, and internal policies.
- Ensure files comply with HUD, FNMA, FHLMC, VA, and other agency quality control requirements.
- Document audit findings electronically with clear, actionable feedback on each loan review.
- Prepare monthly findings reports and create data reports in Excel or Access.
- Work closely with the QC Manager to identify individual and team trends, and support policy guidance or training needs.
- Participate in relevant underwriting, credit analysis, and loan program trainings to stay current on industry changes.
What You Need
- Bachelor’s degree and/or equivalent combination of education and experience.
- Minimum 3 years of underwriting experience in retail mortgage lending.
- Strong knowledge of federal, state, and mortgage-related rules, regulations, and underwriting guidelines.
- Working knowledge of HUD/FNMA/FHLMC/VA eligibility guidelines.
- Solid understanding of mortgage loan processes and procedures.
- Experience with Encompass LOS preferred.
- Prior mortgage quality control experience, FHA and VA experience preferred.
- Proficiency with Microsoft Outlook, Word, and Excel.
- High attention to detail, strong analytical skills, and comfort working independently in a remote environment.
Benefits
- Hourly pay range: $38.46 – $45.67 (with room for growth based on experience and performance).
- Medical, dental, and vision insurance.
- 401(k) with company contribution.
- Company-provided short-term disability.
- Employee assistance program and wellness program.
Roles like this don’t sit open long—especially fully remote QC roles with strong backing and clear structure. If it fits, move on it.
Build a career, not just a job, from your home office.
Happy Hunting,
~Two Chicks…
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