Intake Coordinator – Remote

Be the first clinical touchpoint for newly enrolled chronic care patients, set the tone, and get them connected to what they actually need. If you’re an LPN who’s sharp on assessment, calm on the phone, and wired for coordination and follow-through, this is a strong remote clinical lane.

About CareHarmony
CareHarmony is a venture-backed healthcare startup helping providers succeed in value-based care through population health technology and care coordination. Their mission is to improve outcomes for chronically ill patients by making care management more consistent and accessible. Intake Coordinators help ensure patients start the program with clarity, resources, and a plan.

Schedule

  • Full-time, 100% remote (United States)
  • Monday–Friday, no weekends
  • Rotational on-call about once per year on average
  • Shift options: 8:00 AM – 4:30 PM CST OR 9:00 AM – 5:30 PM CST
  • Role is phone-heavy for most of the shift
  • Remote requirements: high-speed Wi-Fi and a HIPAA-compliant home workspace

What You’ll Do

⦁ Accept warm transfers from the Patient Enrollment team and conduct preliminary health assessments for newly enrolled patients

⦁ Answer patient questions, build rapport, and create an open dialogue to understand needs and barriers

⦁ Identify and coordinate community resources that support patient care and stability

⦁ Provide patient education and improve health literacy for chronic conditions (diabetes, hypertension, COPD, etc.)

⦁ Support medication management by identifying potential concerns, adherence issues, and coordinating refills

⦁ Help ensure timely delivery of services like Home Health, DME, Home Infusion, and other critical needs

⦁ Document thoroughly and adapt quickly in a fast-paced environment with high call volume

What You Need

⦁ Active Compact/Multi-State LPN/LVN license

⦁ At least 3 years of direct patient-facing experience

⦁ Strong written and verbal communication skills with clinical-level clarity

⦁ Technical comfort with Microsoft Office Suite

⦁ Ability to take thorough notes in real time during phone-based patient interactions

Benefits

⦁ Pay starts at $21/hr with earning potential up to $28/hr based on production

⦁ Quarterly bonus program and optional overtime opportunities

⦁ Health benefits (medical, dental, vision)

⦁ 401(k) with company match

⦁ Paid holidays, PTO, and sick time (STO)

⦁ Company laptop provided

If you’ve got the compact license and you enjoy meeting new patients daily, apply now. These remote care coordination roles tend to fill quickly once word gets out.

You’ll be the calm, capable voice that turns “new enrollment” into “real support.”

Happy Hunting,
~Two Chicks…

APPLY HERE

Enrollment Specialist – Remote

Help chronically ill patients get the support they need by educating them and enrolling them in a Medicare-sponsored care coordination program. If you’re warm on the phone, built for high-volume outbound calling, and can balance persuasion with real empathy, this role is a strong remote fit.

About CareHarmony
CareHarmony is a venture-backed healthcare startup helping physicians succeed in value-based care through population health technology and 24/7 care coordination. Their mission is to improve outcomes for chronically ill patients and raise the bar for coordinated care. This role sits on the Patient Engagement Specialist team focused on enrollment.

Schedule

  • Full-time, 100% remote (United States)
  • Monday–Friday
  • Business hours availability required: 8:00 AM – 5:30 PM CST
  • High phone time: 80%+ of your day on calls

What You’ll Do

⦁ Work an assigned patient pool and make outbound calls to educate patients on the care coordination program

⦁ Build rapport quickly and tailor your message based on patient demographics, health concerns, and insurance

⦁ Explain program benefits clearly and influence patients to enroll while keeping the tone respectful and patient-first

⦁ Maintain high call volume and stay on top of daily metrics, deadlines, and performance expectations

⦁ Document calls thoroughly in real time with accurate notes and strong data entry

⦁ Collaborate within a team environment while showing leadership, adaptability, and professionalism

What You Need

⦁ Strong people skills and a patient-focused mindset with natural empathy

⦁ Proven success in a high-volume sales or persuasion-based environment with metric accountability

⦁ Excellent communication: informational, influential, concise, and personable

⦁ Ability to multitask, take thorough notes live, and maintain high-quality data entry

⦁ Comfort working across software platforms (Microsoft Office: Outlook, Excel, Word, Skype)

⦁ Associate degree or higher

⦁ US-based

Benefits

⦁ Health benefits (medical, dental, vision)

⦁ 401(k) with match

⦁ Paid holidays, PTO, and sick time (STO)

⦁ Fully remote role with advancement opportunities

These enrollment roles move when teams are scaling and patient pools are hot. If you can handle nonstop calls and you’re good at helping people say “yes” without feeling pressured, apply now.

You’re not just booking enrollments, you’re opening the door to better day-to-day care for people who need it.

Happy Hunting,
~Two Chicks…

APPLY HERE

Reimbursement Specialist – Remote

Help patients get access to the therapies and devices they need by handling benefits investigations, prior auth support, and payer follow-up with precision. If you’re detail-obsessed, calm on the phones, and know your way around insurance forms and healthcare workflows, this is a clean remote lane.

About CareMetx
CareMetx provides hub services, technology, and data to support the patient journey for pharmaceutical, biotech, and medical device innovators. They specialize in navigating reimbursement and access so patients can receive specialty products without unnecessary delays. This role supports reimbursement operations from intake through prior authorization.

Schedule

  • Remote
  • Must be flexible on schedule and hours
  • Overtime may be required at times
  • Weekend work may be required to meet business demands

What You’ll Do

⦁ Collect and review patient insurance benefit information (within program SOP authorization)

⦁ Support benefit investigations, prior authorization intake, and call triage for provider accounts

⦁ Help physician offices and patients complete and submit insurance forms and program applications

⦁ Submit prior authorization forms to third-party payers, track requests, and follow up to push decisions forward

⦁ Document provider, payer, and client interactions accurately in the CareMetx Connect system

⦁ Maintain frequent phone contact with provider reps, payer customer service, and pharmacy staff

⦁ Escalate complaints appropriately and report reimbursement trends or delays to your supervisor

⦁ Ensure required documentation is gathered to expedite authorizations (demographics, referrals, NPI, referring physician info, etc.)

⦁ Coordinate with internal teams as needed and report Adverse Events (AE) per training and SOP

What You Need

⦁ High School Diploma or GED

⦁ 1+ year experience in specialty pharmacy, medical insurance, physician office, healthcare setting, or related environment

⦁ Strong written and verbal communication with customer-service discipline

⦁ Detail-driven organization, time management, and follow-through

⦁ Working knowledge of pharmacy and medical benefits (global understanding of commercial and government payers is a plus)

⦁ Proficiency with Microsoft Excel, Outlook, and Word

⦁ Ability to work independently, problem-solve, and handle moderate-scope issues within SOPs

Benefits

⦁ Salary range: $30,490.45 – $38,960.02

⦁ Mission-driven work supporting patient access to specialty products and devices

⦁ Remote work environment with collaborative cross-functional coordination

If your strength is keeping prior auths from dying in limbo, apply now. These roles move faster when teams are trying to reduce delays and backlogs.

Get the paperwork right, keep the calls tight, and help patients get to “approved.”

Happy Hunting,
~Two Chicks…

APPLY HERE

Record Retrieval Support Specialist – Remote

Keep healthcare moving behind the scenes by making sure the right medical records get to the right place, fast and accurately. If you’re organized, professional on the phone, and comfortable juggling email, portals, and data entry, this is a solid remote role with clear daily structure.

About Advantmed
Advantmed supports healthcare organizations with services that improve accuracy, compliance, and outcomes. This role focuses on medical record request coordination and communication with provider offices while protecting patient privacy.

Schedule

  • Remote (United States)
  • Long-term seasonal, temporary role
  • Shift: 8:00 AM – 5:00 PM PST (includes break)
  • Pay: $13–$15/hour

What You’ll Do

⦁ Handle outgoing medical record requests through the company portal

⦁ Contact healthcare facilities and provider offices to request records and respond to emails with strong customer service

⦁ Follow HIPAA and company policies to protect confidentiality and escalate issues appropriately

⦁ Keep your Supervisor updated on progress, obstacles, and any service concerns or potential HIPAA violations

⦁ Support additional tasks as needed and handle challenging situations calmly and professionally

⦁ Complete accurate data entry and back-end documentation using Microsoft Word and Excel

What You Need

⦁ High School Diploma or GED

⦁ Strong written and spoken English communication skills

⦁ Basic Microsoft Excel and Word skills

⦁ Understanding of medical records processes and HIPAA regulations

⦁ Strong organization and time management to meet goals and manage a steady workload

Benefits

⦁ Remote schedule with consistent hours (PST)

⦁ Clear, process-driven work in a healthcare support environment

⦁ Opportunity to build experience in medical records, compliance, and healthcare operations

Hiring moves fast on roles like this. If the hours work for you, apply now before the seasonal roster fills up.

If you’re dependable, detail-sharp, and respectful with sensitive info, you’ll do well here.

Happy Hunting,
~Two Chicks…

APPLY HERE

Supervisor, Benefits Verification – Remote

Lead a team that keeps patients moving by verifying coverage fast, accurately, and with empathy. If you know pharmacy or medical insurance and you can coach people to hit quality goals without burning them out, this is a strong work from home leadership lane.

About CVS Health
CVS Health is a Fortune 5 health solutions company serving millions through local and digital care. Their mission is to build more connected, convenient, and compassionate health experiences. This role supports Specialty Pharmacy operations by ensuring benefits are verified correctly and customer expectations are met.

Schedule

  • Work from home eligible if you live in: Texas, Pennsylvania, Illinois, Arizona, or Florida
  • Full-time (40 hours/week)
  • Must live within 75 miles of a Specialty Location
  • Application window closes: 12/20/2025

What You’ll Do

⦁ Supervise a Benefits Verification team and provide day-to-day direction to ensure patient benefits are verified to company guidelines

⦁ Monitor call, performance, and workflow metrics to ensure production and quality targets are consistently met

⦁ Coordinate procedural changes, troubleshoot operational issues, and keep service delivery on track

⦁ Coach, motivate, and counsel employees through performance reviews, development, and corrective action when needed

⦁ Support hiring by participating in interviewing and onboarding new team members

⦁ Help lead department and pharmacy-wide projects that improve service, accuracy, and profitability

What You Need

⦁ 1 year of supervisory experience in a related environment

⦁ 3 years of experience working with medical insurance or in a pharmacy environment

⦁ Must live within 75 miles of a CVS Specialty Location

⦁ High School Diploma or GED

Benefits

⦁ Base pay range: $43,888.00 – $93,574.00 (plus eligibility for bonus/short-term incentives)

⦁ Medical, dental, and vision insurance plus additional supplemental benefits and discount programs

⦁ 401(k) with matching, employee stock purchase plan, and wellness programs

⦁ Paid time off (including sixteen paid days off) and ten paid holidays

This one closes 12/20/2025. If you’re in one of the eligible states and within the 75-mile radius, don’t wait until the last week when everybody suddenly “remembers” to apply.

Lead with clarity, protect quality, and keep patients from getting stuck in the coverage maze.

Happy Hunting,
~Two Chicks…

APPLY HERE

Clinical Quality Support Analyst – Remote

This one’s a “clinical ops + quality + process improvement” role. Not licensed, but still very healthcare-adjacent. Think: keeping the machine running clean, compliant, and measurable.

About CVS Health

CVS Health is a Fortune 5 health solutions company serving millions through retail, digital, and health services, focused on making care more connected and affordable.

Schedule

  • Full-time, 40 hours/week
  • Remote (Work at Home), Illinois

What You’ll Do

  • Act as a liaison between members, staff, vendors, and internal teams to keep clinical support work moving
  • Support clinical operations through process improvement, compliance, and quality assurance
  • Analyze and report data tied to growth goals and operational performance
  • Coordinate a clinical support review process, capturing consistent data and producing detailed reports
  • Help deliver basic performance insights to senior managers (clear, consistent reporting)
  • Maintain and improve workflows, standards, and protocols to keep operations efficient and compliant

What You Need

  • 2–3 years related experience in the healthcare field
  • Strong interpersonal + communication skills (you’ll be the glue between groups)
  • High school diploma

Preferred

  • HEDIS knowledge/experience and data collection work
  • Bachelor’s degree in a health-related field

Pay

  • Typical range: $43,888 – $93,574/year (role is bonus-eligible)

Benefits

  • Medical plan options
  • 401(k) with matching
  • Employee stock purchase plan
  • Wellness programs, counseling, financial coaching
  • PTO, flexible schedules, family leave, tuition assistance, dependent care resources (eligibility varies)

Deadline: application window expected to close 12/19/2025.

Straight talk: this is a solid move if you’ve done healthcare admin, coordination, QA, reporting, or anything touching HEDIS. If your background is more “pure customer service” with no healthcare exposure, you’d need to frame your experience hard around process, documentation accuracy, compliance, and data tracking.

Happy Hunting,
~Two Chicks…

APPLY HERE.