by Terrance Ellis | Dec 15, 2025 | Uncategorized
Help patients move from “stuck in the paperwork” to “care can actually happen.” If you’ve handled benefits, prior auth, and payer calls before, this is a remote role where your follow-through matters every day.
About CareMetx
CareMetx supports the patient journey with hub services, technology, and decision-making data for pharmaceutical, biotech, and medical device innovators. They help get specialty products and devices to the patients who need them by managing reimbursements, navigating payer requirements, and identifying alternative funding when coverage falls short.
Schedule
- Remote role
- Must be flexible on schedule and hours
- Overtime may be required at times
- Weekend work may be required to meet company demands
What You’ll Do
⦁ Collect and review patient insurance benefits information per program SOP
⦁ Support benefit investigations, prior authorization submissions, and call triage
⦁ Assist physician offices and patients with insurance forms and program applications
⦁ Submit prior auth requests, track status, and follow up with payers as needed
⦁ Document provider, payer, and client interactions in the CareMetx Connect system
⦁ Maintain frequent phone contact with providers, payer reps, and pharmacy staff
⦁ Report reimbursement trends and delays to your supervisor
⦁ Process insurance and patient correspondence as needed
⦁ Gather documentation to expedite prior auth, including demographics, authorizations or referrals, NPI, and referring physician details
⦁ Coordinate with internal teams and escalate complaints appropriately
⦁ Report Adverse Events (AE) in alignment with training and SOP
What You Need
⦁ High School Diploma or GED required
⦁ 1+ year of experience in specialty pharmacy, medical insurance, a physician office, healthcare setting, or related experience
⦁ Working knowledge of pharmacy benefits and medical benefits (commercial and government payer familiarity preferred)
⦁ Strong communication skills, attention to detail, organization, and time management
⦁ Confidence handling payer and provider conversations, including negotiation and problem-solving
⦁ Proficiency with Microsoft Excel, Outlook, and Word
⦁ Ability to work independently and as part of a team
Benefits
⦁ Remote work opportunity
⦁ Compensation range: $30,490.45 – $38,960.02
⦁ Work in a niche healthcare space helping patients access specialty products and devices
⦁ Equal opportunity employer
If you’ve got prior auth stamina and you don’t let tasks die in your inbox, jump on this one.
Bring your “I’ll get it done” energy and help move patients from intake to outcomes.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 14, 2025 | Uncategorized
This is a senior, customer-facing revenue-cycle and billing leadership role. You’re not just “support.” You’re the person enterprise billing teams trust to implement best practices, fix escalations, train full RCM departments, and translate messy billing realities into clean workflows and accurate reporting inside Prompt.
About Prompt Therapy Solutions
Prompt builds highly automated software for outpatient rehab therapy businesses. They’re positioning themselves as a modern therapy EMR, with a heavy focus on efficiency, outcomes, and customer success.
Schedule
- Full-time, remote
- Department: Success
- Compensation: $70K–$140K
What You’ll Do
- Onboard enterprise billing teams and train entire RCM staffs on Prompt billing best practices
- Support Sales during enterprise deals (as needed)
- Teach best practices across submissions, posting, invoicing, AR, and workflow setup
- Become a reporting and accounting power user: accrual accounting, AR reporting, KPI reporting, Excel-based analysis
- Train client accounting and finance teams to pull what they need from Prompt’s reporting suite
- Bring a full revenue cycle mindset, including baseline understanding of EDI/ERA and how it impacts operations
- Build strong relationships with enterprise billing orgs (including third-party billing firms) and in-house billing teams
- Handle escalations where reporting, accounting, or complex billing expertise is required
- Mentor/guide other Billing Success Managers and cross-functional partners
What You Need
- Bachelor’s in Finance, Accounting, or Business or a professional certification (CPA/CFA/similar). They say relevant experience can substitute
- 5+ years in medical billing (PT/OT/SLP experience strongly desired)
- Experience working in or with enterprise-sized RCM orgs supporting 100+ therapists (success role or RCM leadership preferred)
- 2–3 years minimum RCM leadership experience
- Solid accounting fundamentals (you can speak finance, not just billing)
- Strong technical skills, highly proficient in Excel
- Comfortable learning software fast and living in the details
- Strong written and verbal communication
- Comfortable with occasional “beyond standard hours” moments
- Independent worker with minimal oversight
Benefits
- Competitive salary (wide range: $70K–$140K)
- Remote/hybrid environment
- Potential equity for standout performance
- Flexible PTO
- Medical, dental, vision
- 401(k)
- Company-paid disability and life insurance
- Company-paid family and medical leave
- FSA/DCA and commuter benefits
- Discounted pet insurance
- Fitness/gym credits
- Company-sponsored lunches
- Recovery suite at HQ (cold plunge, sauna, shower)
Real talk before you spend time: this role is not an entry-to-mid pivot. If you don’t have 5+ years in medical billing plus leadership and enterprise exposure, you’ll probably get screened out fast. But if you do have leadership chops and strong Excel/accounting comfort, this is a serious pay jump.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 14, 2025 | Uncategorized
This is for someone who can translate “billing chaos” into calm, clear answers, fast. You’ll be the product-savvy billing brain in the inbox, troubleshooting RCM and billing software issues, triaging tickets, and escalating the right problems to the right teams so customers stay moving.
About Prompt Therapy Solutions
Prompt builds modern, highly automated software for outpatient rehab therapy businesses. They’re a fast-growing therapy EMR company focused on improving patient care, streamlining operations, and cutting waste by digitizing a paper-heavy industry.
Schedule
- Full-time, remote
- Department: Success (Customer Experience)
- Pay: $24.00–$28.00/hour
- Bonus: eligible (performance-based)
- Support channel: email-first via help desk platform
What You’ll Do
⦁ Answer customer questions about RCM and billing software through the email support channel with accurate, efficient solutions
⦁ Triage tickets, escalate to the correct teams, and provide clean, complete context so customers don’t get stuck in limbo
⦁ Support engineering ticket creation, review, and prioritization
⦁ Build deep product knowledge to handle a wide range of billing and software inquiries in a single-channel support system
⦁ Drive customer satisfaction by understanding unique needs and delivering value, not just canned replies
⦁ Spot patterns and advocate for product or service improvements that make the customer experience better
What You Need
⦁ 3+ years in a customer-facing support role (tech support or similar)
⦁ Medical billing background required (physical therapy billing strongly preferred)
⦁ Experience in medical billing ops or related functions (RCM follow-up, claim review/submission, system management, data management, etc.)
⦁ Analytical, troubleshooting-first mindset: you can test use cases and isolate software issues
⦁ Self-directed and quick to learn without needing hand-holding
⦁ Strong multitasking and documentation habits (records, reports, instructions)
⦁ Proficient in Excel
⦁ Excellent written and verbal communication (email is your main weapon)
Benefits
⦁ Competitive hourly pay ($24–$28/hr) plus bonus potential
⦁ Remote/hybrid environment
⦁ Flexible PTO
⦁ Medical, dental, vision
⦁ 401(k)
⦁ Company-paid disability and life insurance
⦁ Company-paid family and medical leave
⦁ FSA/DCA and commuter benefits
⦁ Discounted pet insurance
⦁ Fitness/gym credits
⦁ Potential equity for outstanding performance
⦁ Recovery suite at HQ (cold plunge, sauna, shower)
⦁ Company-sponsored lunches
Quick reality check (so you don’t waste time): this role says medical billing background is required and PT billing is strongly preferred. If you don’t have billing experience, you can still apply, but you’ll be fighting uphill against the “required” line.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 14, 2025 | Uncategorized
If you’re the type who hates leaving money on the table, this is your zone. You’ll chase down unpaid claims, fix what’s broken, resubmit clean, and push appeals through the finish line, all while staying compliant and keeping revenue integrity tight.
About Prompt Therapy Solutions
Prompt is revolutionizing healthcare with modern, highly automated software for outpatient rehab therapy businesses. As a fast-growing therapy EMR company, they focus on better patient outcomes, smoother operations, and reducing waste by replacing paper-heavy processes with smarter tech.
Schedule
- Full-time, remote
- Department: PROMPT RCM
- Pay: $22.00–$28.00/hour
- Work style: payer follow-up heavy, detail-driven, compliance-focused (HIPAA)
What You’ll Do
⦁ Resubmit corrected claims (electronic and paper) while following payer-specific rules and contract requirements
⦁ Analyze first-pass rejections and rebuild them into clean claims to reduce reimbursement delays
⦁ Research and follow up on primary and secondary claims status, resolving issues to speed payment
⦁ Prepare and submit claim appeals with complete supporting documentation to maximize reimbursement
⦁ Review accounts and recommend adjustments or write-offs to leadership based on collectability
⦁ Identify billing trends, errors, and discrepancies and report them quickly so they don’t repeat
⦁ Generate and distribute monthly patient balance statements based on EOBs to support timely collections
What You Need
⦁ 1–3 years of experience in medical claims billing and collections (preferred)
⦁ Proficiency with Google Workspace and Microsoft Office (Excel/Word especially)
⦁ Physical therapy EMR experience is a plus
⦁ Customer-success mindset with strong communication and negotiation skills
⦁ Strong problem-solving and attention to detail (rejections and appeals punish sloppy work)
⦁ Ability to work in a HIPAA-compliant way, protecting PHI at all times
Benefits
⦁ Competitive pay ($22–$28/hr)
⦁ Remote/hybrid environment
⦁ Flexible PTO
⦁ Medical, dental, vision
⦁ 401(k)
⦁ Company-paid disability and life insurance
⦁ Company-paid family and medical leave
⦁ FSA/DCA and commuter benefits
⦁ Discounted pet insurance
⦁ Fitness class/gym credits
⦁ Potential equity compensation for outstanding performance
Important note: Prompt states they don’t hire individuals currently employed by Prompt customers unless you have your employer’s explicit consent. If that might apply, don’t guess. Verify.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 14, 2025 | Uncategorized
This role is the front-line defense against denials. You’ll verify coverage, calculate patient responsibility, secure authorizations, and keep providers and payers aligned so services don’t get delayed and claims don’t get bounced.
About Prompt Therapy Solutions
Prompt builds modern, highly automated software for outpatient rehab therapy businesses, their teams, and patients. They’re a fast-growing therapy EMR company focused on better outcomes, smoother operations, and less waste across healthcare.
Schedule
- Full-time, remote
- Department: PROMPT RCM
- Pay: $22.00–$28.00/hour
- Work style: high-detail, deadline-driven, lots of payer/provider coordination
What You’ll Do
⦁ Verify patient eligibility, coverage, and benefits before services are delivered
⦁ Determine patient responsibility (copays, deductibles, coinsurance) and document clearly
⦁ Obtain prior authorizations for services, procedures, or medications as required by payers
⦁ Record benefit verification and auth details accurately in the system to support clean billing
⦁ Coordinate with scheduling, billing, and AR to keep workflows accurate and aligned
⦁ Communicate with providers and payers on authorization requirements and status
⦁ Track pending authorizations and follow up consistently to prevent delays
⦁ Spot trends in benefit/auth issues and escalate when patterns threaten performance
⦁ Support denial prevention by ensuring payer requirements are met upfront
What You Need
⦁ High school diploma or equivalent (Associate or Bachelor’s preferred)
⦁ 1–2 years experience in benefits verification, insurance verification, or prior authorization
⦁ Strong understanding of commercial and government payers plus healthcare terminology
⦁ Strong attention to detail and organization (this role lives or dies here)
⦁ Strong communication skills across patients, providers, and payers
⦁ Experience with RCM systems and EMRs
⦁ Familiarity with payer portals and authorization workflows
⦁ Knowledge of denial management and appeals processes
Benefits
⦁ Competitive pay ($22–$28/hr)
⦁ Remote/hybrid environment
⦁ Flexible PTO
⦁ Medical, dental, vision
⦁ 401(k)
⦁ Company-paid disability and life insurance
⦁ Company-paid family and medical leave
⦁ FSA/DCA and commuter benefits
⦁ Discounted pet insurance
⦁ Fitness class/gym credits
⦁ Potential equity for outstanding performance
Important note: Prompt states they won’t hire individuals who currently work for Prompt customers unless you have your employer’s explicit consent. If that applies to you, handle that before you apply.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Dec 14, 2025 | Uncategorized
This role is for someone who lives in the details and keeps the books clean. You’ll handle high-volume payment posting, fix ERA issues before they snowball, and jump into AR follow-up and claim corrections to keep cash moving and accounts accurate.
About Prompt Therapy Solutions
Prompt builds modern, highly automated software for outpatient rehab therapy businesses, their teams, and patients. They’re a fast-growing therapy EMR company focused on improving patient care, reducing waste, and solving messy, long-standing healthcare admin problems with smarter tech.
Schedule
- Full-time, remote
- Department: PROMPT RCM
- Pay: $22.00–$28.00/hour
- Work style: deadline-driven, precision-heavy payment posting with some AR support as bandwidth allows
What You’ll Do
⦁ Post insurance and patient payments accurately, following policy and regulatory standards
⦁ Resolve auto-posted ERA errors daily to prevent reconciliation issues
⦁ Import/upload payment files from clearinghouses and payer websites and ensure batches process on time
⦁ Manually post payments from lockbox deposits, facility deposits, and checks
⦁ Complete adjustments, billing corrections, audits, and account analysis to maintain clean patient ledgers
⦁ Support month-end reconciliation and close, ensuring payments, adjustments, and recoupments are recorded before finalization
⦁ Collaborate with billing staff to correct posting discrepancies and keep batches aligned
⦁ Process remote bank deposits and post cash receipts deposited at local banks with accuracy and speed
⦁ Partner with Client Relations to investigate payment discrepancies and drive more electronic payment adoption
What You Need
⦁ Solid knowledge of payment posting, including adjustments, write-offs, refunds, and recoupments
⦁ Familiarity with medical billing, payer policies, insurance rules, and medical terminology
⦁ Proficiency with Google Workspace and Microsoft Office (Word, Excel, PowerPoint) plus general web tools
⦁ Ten-key speed and accuracy (this matters here)
⦁ Strong organization and the ability to juggle multiple tasks under deadline pressure
⦁ Clear written and verbal communication
⦁ Strong problem-solving and ability to interpret varied instructions
⦁ Medical billing/AR experience preferred
Benefits
⦁ Competitive pay ($22–$28/hr)
⦁ Remote/hybrid flexibility
⦁ Flexible PTO
⦁ Medical, dental, vision
⦁ 401(k)
⦁ Company-paid disability and life insurance
⦁ Company-paid family and medical leave
⦁ FSA/DCA and commuter benefits
⦁ Discounted pet insurance
⦁ Credits for fitness classes/gym memberships
⦁ Potential equity compensation for outstanding performance
One important note: Prompt states they won’t hire people currently employed by Prompt customers unless you have your employer’s explicit consent. If that’s you, don’t gamble. Get clarity first.
If you’re the person who catches posting errors before anyone else even notices them, this is your lane.
Happy Hunting,
~Two Chicks…
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