Copy Supervisor – Remote

Bring complex science to life with compelling storytelling. GeneDx is seeking a Copy Supervisor to craft high-quality, conversion-driven copy across digital and advertising channels, ensuring clarity, accuracy, and brand alignment in every campaign.

About GeneDx
GeneDx (Nasdaq: WGS) delivers personalized and actionable genomic insights to inform diagnosis, treatment, and drug discovery. With the world’s largest rare disease dataset, GeneDx is pioneering precision medicine through exome and genome testing. Backed by 20+ years of expertise and a diverse team of genetic counselors, scientists, and specialists, GeneDx is committed to making answers accessible for patients and providers worldwide.

Schedule

  • Full-time, remote role (#LI-REMOTE)
  • Fast-paced, deadline-driven environment

What You’ll Do

  • Write and edit copy for paid ads, social media, email campaigns, web content, and display banners
  • Maintain and enforce brand voice and tone across all written materials
  • Simplify complex scientific concepts for patients, providers, and healthcare audiences
  • Collaborate with designers, marketers, and internal partners to produce impactful campaigns
  • Review and refine copy from freelancers and internal partners
  • Manage multiple projects simultaneously while meeting deadlines
  • Serve as the go-to resource for copywriting, editing, and proofing
  • Stay current on digital copy best practices, especially in healthcare advertising

What You Need

  • Bachelor’s degree in English, Journalism, Communications, or related field
  • 7–10 years of professional copywriting experience (agency or in-house)
  • Strong portfolio showcasing impactful digital and advertising copy
  • Proven expertise in digital marketing, performance-driven copy, and storytelling
  • Healthcare, biotech, or life sciences writing experience a plus
  • Ability to simplify technical/scientific content without sacrificing accuracy
  • Meticulous attention to grammar, formatting, and compliance requirements
  • Excellent collaboration and feedback integration skills

Benefits

  • Salary range: $130,000 – $143,000 per year
  • Paid time off (PTO)
  • Health, dental, vision, and life insurance
  • 401(k) retirement savings plan
  • Employee discounts and voluntary benefits
  • Inclusive, innovative culture that fosters collaboration and growth

Drive meaningful engagement by making precision medicine approachable through compelling, patient-focused copy.

Your opportunity to blend creativity with science starts here.

Happy Hunting,
~Two Chicks…

APPLY HERE

Billing Support Specialist (Payor Relations) – Remote

Play a key role in ensuring accurate billing and reimbursement in precision medicine. GeneDx is hiring Billing Support Specialists to collaborate with providers, payers, and internal teams to support compliance and optimize reimbursement outcomes.

About GeneDx
GeneDx (Nasdaq: WGS) is a leader in genomic testing, combining large-scale clinical data with advanced sequencing to accelerate precision medicine. With the world’s largest rare disease dataset, GeneDx pioneers exome and genome interpretation, helping healthcare providers deliver faster and more accurate diagnoses. Our team includes genetic counselors, MD/PhD scientists, and molecular specialists who share a common goal: empowering patients and families with clear answers.

Schedule

  • Full-time, remote role
  • Flexible to meet organizational needs

What You’ll Do

  • Review and analyze claims data to identify trends in submissions, denials, and payments
  • Research payor-specific processes and ensure compliance with regulations
  • Communicate with providers, payers, and insurance representatives
  • Submit documentation for claims, prior authorizations, and appeals
  • Apply healthcare regulations, policies, and coding guidelines to reduce denials
  • Collaborate with cross-functional teams to support billing integrity and reimbursement
  • Perform documentation and data entry tasks with accuracy and attention to detail

What You Need

  • 3–5 years of laboratory billing experience with major insurers, Medicaid, and Medicare
  • Knowledge of medical terminology, insurance policies, and coding guidelines
  • Familiarity with HIPAA and healthcare regulations
  • Strong organizational skills with exceptional attention to detail
  • Ability to manage multiple priorities independently
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams); Xifin experience is a plus

Benefits

  • Salary range: $31.25 – $33.65 per hour
  • Paid time off (PTO)
  • Health, dental, vision, and life insurance
  • 401(k) retirement savings plan
  • Employee discounts and voluntary benefits
  • Inclusive workplace culture that values collaboration, curiosity, and innovation

Support the future of precision medicine while ensuring compliance and financial accuracy.

Your opportunity to grow in a science-driven, patient-focused company starts here.

Happy Hunting,
~Two Chicks…

APPLY HERE

Patient Care Advocate – Remote

Help patients access affordable prescription medications through dedicated support. VXI is hiring Patient Care Advocates to guide patients through enrollment, cost-sharing, and prescription fulfillment within our Prescription Payment Plan program.

About VXI
VXI is a global leader in customer care and business process outsourcing, with more than 40,000 employees worldwide. We partner with insurers, healthcare providers, and pharmacies to make essential medications more accessible, reducing financial burdens and improving patient outcomes.

Schedule

  • Full-time remote role
  • Candidates must reside in specific counties across FL, GA, OH, TX, MS, AL, AR, MD, PA, and SC (see eligibility list)
  • Paid training provided

What You’ll Do

  • Assist patients with program enrollment, eligibility verification, and insurance details
  • Confirm prescription coverage and manage approvals for eligible medications
  • Apply cost-sharing benefits to reduce out-of-pocket costs, including copays and coinsurance
  • Coordinate with pharmacies to ensure benefits are applied at prescription fulfillment
  • Support patients with refills, adherence monitoring, and annual program renewals
  • Communicate program updates and maintain compliance with requirements

What You Need

  • Experience in healthcare, insurance, or customer service (prescription assistance preferred)
  • Strong attention to detail and ability to navigate complex processes
  • Excellent communication skills for working with patients, providers, and pharmacies
  • Tech-savvy and comfortable with remote systems and workflows
  • Self-motivated, adaptable, and capable of managing time effectively in a remote environment

Benefits

  • $15.00 per hour
  • Health, dental, and vision insurance
  • $25/month per line for unlimited phone, text, and data (restrictions may apply)
  • Paid training and comprehensive career growth opportunities
  • Generous referral program ($20 per paycheck per referral; unlimited payouts)
  • Company-provided equipment
  • Inclusive, supportive culture (Equal Opportunity Employer, including individuals with disabilities and veterans)

Make a real impact by reducing patients’ prescription costs and improving healthcare access.

Your opportunity to serve with purpose starts here.

Happy Hunting,
~Two Chicks…

APPLY HERE

Client Onboarding Specialist – Remote

Be the key connection between healthcare providers and technology that accelerates patient access to therapy. CareMetx is hiring Client Onboarding Specialists to guide new clients through implementation of its prior authorization solution, ensuring adoption, efficiency, and better outcomes for patients.

About CareMetx
CareMetx delivers industry-leading patient access solutions that help patients start and stay on specialty therapy treatments. We provide scalable digital hub services, seamless enrollment and prior authorization workflows, and best-in-class patient support. By connecting patients, providers, and brands, we drive faster access to therapy and improved outcomes.

Schedule

  • Full-time remote role
  • Must be flexible with schedule and hours
  • Some travel may be required

What You’ll Do

  • Manage onboarding for new clients transitioning to CareMetx’s prior authorization platform
  • Conduct needs assessments and tailor the onboarding process
  • Train medical practice staff on the software and resolve technical issues
  • Guide clients through system setup, integration, and configuration
  • Collaborate with product and support teams to resolve concerns quickly
  • Build and maintain client relationships as the primary onboarding contact
  • Document configurations, training materials, and onboarding progress
  • Report on client satisfaction and adoption to leadership

What You Need

  • Bachelor’s degree in Healthcare Administration, IT, Business, or related field (preferred)
  • 3+ years in client onboarding, implementation, or customer success (healthcare or software preferred)
  • Experience with prior authorization processes and medical practice administration highly desirable
  • Strong organizational, project management, and communication skills
  • Technical proficiency with software, Microsoft Office Suite, and CRM tools
  • Ability to explain complex concepts clearly and concisely

Benefits

  • Competitive salary
  • Comprehensive benefits package, including health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and paid holidays
  • Opportunities for professional growth in a mission-driven healthcare organization

Help healthcare practices streamline access to treatments and improve patient outcomes.

Your opportunity to empower clients and drive impact starts here.

Happy Hunting,
~Two Chicks…

APPLY HERE

Reimbursement Specialist – Remote

Play a vital role in supporting the patient journey by managing reimbursement processes for specialty products and medical devices. CareMetx is hiring Reimbursement Specialists to provide benefit investigations, prior authorization support, and customer service that makes a difference.

About CareMetx
CareMetx partners with pharmaceutical, biotechnology, and medical device innovators to simplify patient access to therapy. From intake to outcomes, we provide hub services, innovative technology, and decision-making data that streamline the patient journey. Our mission is to remove barriers to care and ensure patients get the treatments they need.

Schedule

  • Full-time remote role
  • Flexible schedule; overtime and occasional weekend work may be required

What You’ll Do

  • Collect and review patient insurance benefit information
  • Assist providers and patients with insurance forms and program applications
  • Submit and track prior authorization requests
  • Provide exceptional customer service to providers, payers, pharmacies, and patients
  • Document all interactions in the CareMetx Connect system
  • Monitor reimbursement trends and escalate delays when needed
  • Collaborate with cross-functional teams to ensure accurate and timely benefit investigations

What You Need

  • High school diploma or GED required
  • 1+ years of experience in a healthcare setting (specialty pharmacy, insurance, physician’s office, etc.)
  • Strong communication, interpersonal, and organizational skills
  • Knowledge of pharmacy and medical benefits, with understanding of commercial and government payers preferred
  • Proficiency in Microsoft Excel, Outlook, and Word
  • Ability to work independently, problem-solve, and manage time effectively

Benefits

  • Salary range: $30,490 – $38,960 per year
  • Comprehensive benefits package, including health, dental, and vision insurance
  • Opportunities for professional growth in a mission-driven healthcare company

Help patients access life-changing treatments by ensuring reimbursement processes are accurate and efficient.

Your chance to make an impact starts here.

Happy Hunting,
~Two Chicks…

APPLY HERE

Advisor Support Associate – Remote

Join a fast-growing fintech recognized by Inc. 5000 and Deloitte’s Technology Fast 500™. SmartAsset is hiring Advisor Support Associates to help deliver seamless service to financial advisor clients and ensure operational excellence.

About SmartAsset
SmartAsset is a leading destination for consumer-focused financial information and tools, reaching over 59 million people each month. With its Advisor Marketing Platform (AMP), SmartAsset connects consumers with fiduciary financial advisors. Backed by a $110M Series D and valued at over $1B, the company continues to expand its mission of helping people make smarter financial decisions.

Schedule

  • Full-time remote role (must reside within the contiguous US)
  • Flexibility to work across multiple operational responsibilities

What You’ll Do

  • Conduct invalidation reviews for CPL clients and assess lead quality
  • Manage client invoicing, credit card declines, and payment updates
  • Execute FALC profile builds and maintain accurate billing records
  • Reassign cancellation cases and support escalations for denied credits
  • Provide operational support for client inquiries related to invoicing, payments, and lead credit

What You Need

  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • High attention to detail and accuracy in data and financial processes
  • Proficiency in Google Sheets
  • Ability to manage multiple priorities in a dynamic environment
  • Proactive, client-focused attitude; able to work independently and with a team

Benefits

  • Remote-first company: work anywhere in the contiguous US
  • Medical, dental, and vision insurance (multiple options)
  • Life/AD&D coverage, short- and long-term disability
  • FSA for medical and dependent care
  • 401(k) and equity packages
  • Paid vacation, sick leave, and parental leave
  • EAP, financial literacy mentoring, pet insurance, and home office stipend

Play a key role in ensuring SmartAsset clients receive exceptional support and value.

Your opportunity to grow with a billion-dollar fintech starts here.

Happy Hunting,
~Two Chicks…

APPLY HERE