Medical Records Processing Specialist

Salary Range:$15.00 To $16.00 Hourly

Job Description

HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group’s innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care.

HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company.

We are expanding rapidly and have created unique roles that need qualified candidates.

Entry level job duties include but not limited to:

  • Processing medical record requests
  • High volume and fast paced environment
  • Reports directly to the Processing Manager
  • Assist as needed in overflow processing due to high volume issues and/or coverage issues
  • Abide by HIPAA guidelines while ensuring the confidentiality of PHI
  • Maintain consistent schedule by processing all requests within 24-48 hours of receipt for assigned accounts
  • Provide feedback regarding request volume and perceived issues
  • Monitors incoming requests received through various means
  • General office duties

Qualities that the candidate for this position should include:

  • Fast learner
  • Dependable
  • Quick worker
  • Team player
  • Positive attitude
  • Someone who strives to do more

In accordance with our company policy, Full Time Employees are eligible for the following benefits:

  • Robust Health Insurance Plan Options with Company Coverage
  • Vision and Dental Plan Options
  • STD, LTD, Life and Life A&D
  • Competitive Paid Time Off including Paid Holidays
  • 401(k) Plan Offering with Employer Matching

Art Director – Remote

Lead creative direction for one of the largest home furnishings brands.

About Resident
Resident is one of North America’s fastest-growing omnichannel retailers, home to award-winning brands like Nectar, DreamCloud, Awara, and Siena. Since 2017, we’ve disrupted the home furnishings industry through data science, performance marketing, and innovative e-commerce technology. We’re a house of brands built on comfort, quality, and timeless design—and we’re expanding into new categories to meet customer needs.

We live by our values: Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

Schedule

  • Full-time, remote role
  • Must reside and be authorized to work in the United States

Responsibilities

  • Lead the creative development of seasonal campaigns, evergreen content, and promotional storytelling across digital and retail touchpoints (paid media, site, email, social).
  • Translate strategic briefs into compelling visual concepts and presentation-ready decks.
  • Curate product assortments for shoots that balance brand vision and merchandising priorities.
  • Partner cross-functionally with marketing, e-commerce, merchandising, and content teams to deliver product storytelling.
  • Create shot lists, storyboards, and briefs that guide photography and video production.
  • Direct photo and video shoots, providing clear on-set leadership and feedback.
  • Establish visual standards and scalable templates for product photography.
  • Collaborate with 3D artists to deliver photorealistic imagery aligned with brand identity.
  • Leverage AI and emerging tools when traditional production isn’t feasible.
  • Manage post-production workflows, ensuring deadlines and quality standards are met.
  • Continuously push creative boundaries while maintaining cohesion across Ashley Home and Resident brands.

Requirements

  • 6+ years of professional art direction experience, preferably in home furnishings, interiors, or retail lifestyle brands
  • Bachelor’s degree in Fine Arts, Visual Communications, Photography, or related field (preferred)
  • Strong portfolio showcasing elevated photography, video, and cross-channel campaigns
  • Hands-on experience directing photo and video shoots end-to-end
  • Proficiency in Adobe Creative Suite (Photoshop, Lightroom) and Figma
  • Experience working with 3D visualization workflows
  • Knowledge of lighting, composition, styling, and visual storytelling
  • Strong production planning and budget management skills
  • Excellent communication and leadership skills with a collaborative mindset
  • Passion for interior design and current design trends

Benefits

  • Salary: $90,000–$125,000 + annual bonus potential
  • Remote-first workplace since 2016
  • Health, dental, and vision insurance
  • HSA contributions
  • 401(k) with company match
  • Take-what-you-need PTO
  • Paid parental leave
  • Wellness benefits
  • WFH office and internet/cell stipend
  • A free mattress plus Friends & Family discount

Join us to define the next era of visual storytelling in home furnishings.

Happy Hunting,
~Two Chicks…

APPLY HERE

Graphic Designer – Remote

Bring bold ideas to life across digital and brand platforms.

About Resident
Resident is one of North America’s fastest-growing omnichannel retailers, home to award-winning brands like Nectar, DreamCloud, Awara, and Siena. Since 2017, we’ve disrupted the home furnishings industry through performance marketing, data science, and innovative e-commerce technology. Our team is driven by excellence, customer love, inclusivity, and forward momentum.

Schedule

  • Full-time, remote role
  • Must reside and be authorized to work in the United States

What You’ll Do

  • Design high-quality creative assets for web, digital ads, Amazon, packaging, and occasional print projects
  • Collaborate with Growth and Creative teams to conceptualize and execute impactful campaigns
  • Deliver designs that balance creativity, speed, and brand alignment
  • Independently manage projects from concept to polished, production-ready execution
  • Use emerging tools and AI-driven design solutions to elevate creativity and efficiency
  • Maintain consistent brand identity across all Resident brands
  • Stay on top of design trends, tools, and best practices

What You Need

  • 2–5 years of professional graphic design experience
  • A portfolio that demonstrates versatility, originality, and strong creative thinking
  • Bachelor’s degree in Graphic Design (preferred)
  • Proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign)
  • Strong grasp of typography, composition, and visual identity systems
  • Collaborative, proactive mindset with excellent communication skills

Benefits

  • Competitive salary: $65,000–$80,000 + annual bonus potential
  • Remote-first workplace since 2016
  • Health, dental, and vision insurance
  • HSA contributions
  • 401(k) with company match
  • Take-what-you-need PTO
  • Wellness benefits
  • WFH office and internet/cell phone stipend
  • A free mattress plus Friends & Family discount

Shape the future of award-winning home brands with design that blends creativity, strategy, and impact.

Happy Hunting,
~Two Chicks…

APPLY HERE

Transit & Review Supervisor – Remote

Lead a fast-paced operations team ensuring seamless order fulfillment and fraud prevention.

About Resident
Resident is one of North America’s fastest-growing omnichannel retailers, known for brands like Nectar, DreamCloud, Awara, and Siena. Since 2017, we’ve combined performance marketing, data science, and e-commerce technology to redefine the home furnishings space. Our culture is driven by excellence, inclusivity, customer love, and forward momentum.

Schedule

  • Full-time, remote role
  • Must be authorized to work in the U.S.
  • Standard business hours with flexibility for urgent needs

Responsibilities

  • Lead, mentor, and coach Transit & Review team specialists, delivering feedback and development plans
  • Manage daily operations across order fulfillment, shipping logistics, and payment loss prevention
  • Monitor SLAs, KPIs, and OKRs to ensure operational goals are met
  • Develop SOPs, process maps, and workflow improvements to boost efficiency
  • Resolve complex order issues such as invalid addresses, fraud flags, or shipping exceptions
  • Collaborate with BPO teams and internal departments to align goals and resolve concerns
  • Gather and analyze data on fraud prevention and shipping trends, creating actionable reports
  • Oversee quality assurance by training and reviewing team performance for accuracy and consistency
  • Optimize Google Sheets workspaces, including restoring data, formulas, and validation tools

Requirements

  • 1–3 years of leadership or supervisory experience
  • 1–3 years of order fulfillment, logistics, or fraud prevention experience
  • Proficiency in Excel and Google Sheets
  • Strong organizational skills with the ability to set priorities and work independently
  • Experience creating SOPs and identifying operational inefficiencies
  • Comfortable in a remote, fast-paced startup environment
  • BPO team management experience preferred

Benefits

  • Competitive pay: $26–$28 per hour
  • Remote-first workplace since 2017
  • Health, dental, and vision insurance
  • HSA contributions
  • 401(k) with match
  • Take-what-you-need PTO plus wellness benefits
  • WFH and internet/cell stipend
  • A free mattress plus Friends & Family discount

Make a direct impact by leading a high-performance team dedicated to efficiency, customer satisfaction, and fraud prevention.

Happy Hunting,
~Two Chicks…

APPLY HERE

Contract Implementation Administrator – Remote

Support reimbursement operations and contract compliance from home.

About Soleo Health
Soleo Health is a national provider of complex specialty pharmacy and infusion services, administered in the home or alternate sites of care. Our mission is to simplify complex care and improve patients’ lives every day. We empower our team with a collaborative, inclusive culture grounded in passion, ownership, and doing the right thing.

Schedule

  • Full-time, remote role
  • Monday–Friday, 8:30 AM – 5:00 PM
  • Standard business hours, 40 hours per week
  • No weekends or holidays

Responsibilities

  • Provide consultation, education, and training on payor contract requirements to Patient Access and Reimbursement teams
  • Develop SOPs, learning aids, and billing/collection guidance for staff, including contract- or state-specific resources
  • Audit medical billing for compliance with contracts, government programs, and regulations
  • Confirm contract rate application on claims and investigate payment variances for contracted payor non-compliance
  • Partner with payors on root cause analysis to resolve reimbursement issues
  • Prepare claim-related reports for submission and assist with special projects
  • Act as liaison between reimbursement/intake staff and contracted payors regarding reimbursement concerns
  • Recommend improvements to billing practices to maximize margins and eliminate losses
  • Collaborate with managers to assess training needs and share audit findings

Requirements

  • High school diploma or equivalent required (degree in related field preferred)
  • 5+ years of home infusion or specialty pharmacy billing, collections, auditing, or reimbursement analysis
  • Strong knowledge of payor contracts, reimbursement methodologies, and infusion/specialty pharmacy pricing/fee schedules
  • Advanced understanding of insurance plans: Managed Care, Commercial, Medicare Advantage, Self-Funded, TPAs
  • Experience with billing audit practices, financial root cause analysis, and claims resolution
  • Proficiency in Microsoft Office; CPR+ experience preferred
  • Strong organizational skills and ability to develop documentation/manuals

Benefits

  • Competitive salary: $58,000–$63,000 annually
  • Affordable medical, dental, and vision insurance
  • Company-paid disability and basic life insurance
  • 401(k) with employer match
  • Paid Time Off and 10 paid holidays
  • Paid parental leave options
  • HSA and FSA options, including dependent care
  • Annual merit-based increases
  • Referral bonus program
  • Education assistance program
  • Supportive company culture with growth opportunities

Join Soleo Health and help ensure contract compliance and optimized reimbursement while simplifying complex care for patients.

Happy Hunting,
~Two Chicks…

APPLY HERE