by Terrance Ellis | Feb 23, 2026 | Uncategorized
If you like helping people navigate the “adulting” side of work without making it feel like a maze, this one fits. You’ll be the go-to support for employees across enrollment, COBRA, LOA support, and benefits troubleshooting.
About Upstream Rehabilitation
Upstream Rehabilitation is the country’s largest dedicated provider of outpatient physical and occupational therapy services, with 1,200+ locations, 26 brand partners, and 8,000+ employees. Their mission is to inspire and empower the lives they touch while using data, technology, and innovation to operate at scale.
Schedule
- Full-time
- Remote (Nashville West, TN listed; Remote, US)
What You’ll Do
- Support and administer employee benefit programs with accuracy and care
- Manage the benefits lifecycle from enrollment through COBRA (notifications, approvals, reporting)
- Help employees troubleshoot benefits issues and guide them through enrollment choices
- Provide strong customer service to employees, candidates, vendors, and guests
- Respond to inquiries within 1–2 business days and aim for one-call resolution
- Maintain compliance with federal/state rules and internal policies
- Protect confidentiality of employee information
- Assist with other projects and duties as assigned
What You Need
- High school diploma or equivalent
- 1–3 years of benefits administration experience (insurance, leave management, workers’ comp, COBRA)
- Strong computer skills, including web-based systems and data management tools
- Ability to adapt to shifting priorities
- Strong attention to detail, organization, and customer service
- Ability to juggle multiple tasks and deadlines
- Ability to work independently and with a team
- Sound judgment and problem-solving skills
Benefits
- Annual paid Charity Day
- 100% employer-paid medical premium option available
- Dental and vision insurance
- 401(k) with company match
- Generous PTO and paid holidays
- Supportive leadership + professional development
Compensation
- $50,000–$65,000/year (based on factors like experience, background, and location)
If you’ve done HR admin or benefits support before, this is a clean step up into a role where you’re basically the “benefits translator” for the whole company.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 23, 2026 | Uncategorized
This role supports Curri’s Legal & Compliance team by managing transportation-related claims from first notice through resolution. You’ll investigate incidents, determine liability and coverage, communicate outcomes, and work to reduce losses through strong documentation and recovery efforts.
About Curri
Curri provides on-demand, last-mile logistics for construction and industrial supplies using a nationwide fleet of cars, trucks, and flatbeds. Founded in 2018 (YC S19), Curri is a fast-growing startup with 100+ employees across the U.S.
Schedule
- Full-time
- Remote (or Ventura, CA HQ option)
What You’ll Do
- Receive, review, and investigate incidents (cargo damage/loss, third-party property damage, vehicle damage, paint spills, driver injury)
- Collect statements, documentation, and evidence from customers, drivers, and third parties
- Evaluate coverage, determine liability, and recommend claim resolutions
- Communicate claim status and outcomes clearly with customers and internal stakeholders
- Control claim costs by verifying documentation, identifying recovery opportunities, and submitting claims to carriers when possible
- Maintain accurate, organized claim files for reporting and compliance
- Support Curri’s Loss Waiver Program enrollment and maintenance
- Assist with department projects and improvement initiatives, including trend spotting to reduce future losses
What You Need
- Strong organizational skills and ability to manage multiple claims and deadlines
- High attention to detail and sound judgment when reviewing facts and documentation
- Excellent customer service and ability to professionally de-escalate high-stress situations
- Comfort communicating frequently with customers during sensitive claim scenarios
- Ability to work cross-functionally and understand operational impact of claims
- Transportation/logistics and cargo handling knowledge (strongly preferred)
Benefits
- Not listed in the posting
If you’re the kind of person who can stay calm when everyone else is heated and still chase the facts like a bloodhound, this one fits.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 23, 2026 | Uncategorized
If you’re the kind of leader who can keep denial worklists moving, coach a team without babysitting, and spot the “why” behind repeat denials, this is a strong revenue-cycle leadership seat. You’ll oversee day-to-day A/R denial follow-up, tighten workflows, and help Equip scale billing operations without letting accuracy slip.
About Equip
Equip is a fully virtual, evidence-based eating disorder treatment program operating in all 50 states. Patients receive a dedicated care team (therapist, dietitian, physician, plus peer and family support), and Equip partners with most major health insurance plans.
Schedule
- Full-time
- Remote (United States)
What You’ll Do
- Supervise and mentor denial follow-up specialists to resolve insurance denials accurately and on time
- Manage daily denial worklists to ensure follow-up within payer filing deadlines
- Generate and analyze denial reporting (aging, write-offs, recovery rates, etc.)
- Act as the escalation point for workflow questions and complex denial issues
- Partner with the Billing Manager to track KPIs and hit department goals
- Train, onboard, coach, and evaluate Billing Specialists for accuracy and productivity
- Monitor workflows for bottlenecks, trends, and inconsistencies, then implement fixes
- Maintain strong working knowledge of end-to-end RCM (registration through collections)
- Analyze denials tied to charge entry/billing errors and drive strategies to reduce repeats
- Support process improvements, policy/procedure development, and special projects
- Jump in to cover follow-up work and direct support during absences or high-volume spikes
- Assist with additional revenue cycle work as needed
What You Need
- High school diploma or GED required (Associate’s or Bachelor’s strongly preferred)
- 5+ years healthcare billing experience
- 3+ years in a supervisory role
- Proven experience leading, training, and coaching in a billing environment
- Strong understanding of payer guidelines, denials workflows, and resubmissions
- Behavioral Health billing expertise strongly preferred
- Strong communication, organization, prioritization, and delegation skills
- Willingness to work alongside the team when needed
Benefits
- $68K–$85K base salary + bonus opportunity
- Flex PTO (recommended 3–5 weeks/year) + 11 paid holidays
- Generous parental leave
- Medical, dental, vision with strong employer contributions
- Company-paid STD, LTD, Life, and AD&D
- Maven Clinic benefit
- EAP (mental health, legal, financial support)
- 401(k)
My blunt read: this is not a “sit back and supervise” role. It’s a working-leader job, meaning you’re accountable for team output and you’ll still jump into the queue when it gets hot. If that sounds fair, it’s a solid title + pay band for someone who knows RCM and can actually lead.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 23, 2026 | Uncategorized
If you’re a calm, accountable leader who can coach a team, read the numbers, and still talk to families like a real human, this role is your lane. You’ll drive admissions performance while keeping the experience patient-centered, ethical, and urgent.
About Equip
Equip is the leading virtual, evidence-based eating disorder treatment program operating in all 50 states. Patients receive a dedicated care team (therapist, dietitian, physician, plus peer and family support), and Equip partners with most major health insurance plans.
Schedule
What You’ll Do
- Lead and coach a team of Admissions Specialists to hit core metrics and quality standards
- Answer day-to-day questions, onboard new hires, run team meetings, and lead training as needed
- Take inbound handoffs from Admissions Inquiry Representatives and support families through next steps
- Carry a personal caseload at times, based on business needs
- Review admissions reporting and use the data to run focused coaching and feedback sessions
- Document relevant information in the EMR accurately and on time
- Coordinate across departments to meet patient and family needs
- Use problem-solving and behavioral-health sales skills to maintain urgency and drive treatment entry
- Communicate medical criteria and provider recommendations clearly
- Build relationships with referring providers as an “expert” in Equip’s care model
- Maintain HIPAA compliance and handle sensitive information with care
- Support an empathetic, ethical admissions experience from first contact through conversion
What You Need
- Degree in psychology, business administration, or a health-related field preferred
- 1+ years people management experience (or strong demonstrated coaching/mentoring ability)
- 3+ years in mental health admissions and/or a customer-facing sales role
- Strong phone presence and relationship-building skills
- Able to analyze admissions data and turn it into better performance
- Solid understanding of the healthcare landscape
- Organized, results-driven, and comfortable in fast-moving environments
Benefits
- $64K–$80K base salary + bonus opportunity
- Flex PTO (recommended 3–5 weeks/year) + 11 paid company holidays
- Generous parental leave
- Medical, dental, vision with strong employer contributions
- Company-paid STD, LTD, Life, and AD&D
- Maven Clinic benefit
- EAP (mental health, legal, financial support)
- 401(k)
If you want my straight take: this is a legit step up from “do the work” into “own the outcome.” If you don’t like coaching adults or having your results visible, it’ll be miserable. If you do, it’s a strong lane.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 23, 2026 | Uncategorized
If you’re the type who can calm people down, get the right appointment on the calendar fast, and keep the whole process feeling human, this role is built for you. You’ll be the bridge from “accepted” to “we’re officially in care,” and that first stretch matters.
About Equip
Equip is a fully virtual, evidence-based eating disorder treatment program operating in all 50 states. Patients receive a dedicated care team (therapist, dietitian, physician, plus peer and family support), and Equip partners with most major health insurance plans.
Schedule
What You’ll Do
- Complete onboarding scheduling tasks quickly and accurately
- Schedule initial intakes with the multidisciplinary care team after admission
- Activate patient/support accounts and ensure a smooth start to treatment
- Educate patients and families on Equip’s treatment model, virtual care, and time commitment
- Update and manage provider schedules based on workflows
- Coordinate provider coverage for out-of-office situations
- Provide consistent scheduling support and help drive scheduling satisfaction
- Proactively reach out when there are appointment gaps (no-shows/cancellations) to support intake attendance
- Suggest workflow improvements to boost patient satisfaction
- Document all work in Equip’s digital systems accurately and on time
- Flex to support team and organizational needs as they evolve
What You Need
- Bachelor’s degree in health sciences, business administration, communications, or related field
- 2+ years in customer/patient success or support
- Knowledge of HIPAA policies and procedures
- Comfortable with cloud-based tools (Slack, Google Workspace, Zoom) and EMR systems
- Strong communication, organization, follow-through, and customer-service instincts
- Able to stay steady and adaptable in a fast-moving environment
Benefits
- $56K–$67K base salary + bonus opportunity
- Flex PTO (recommended 3–5 weeks/year) + 11 paid company holidays
- Medical, dental, vision, life, AD&D with Equip covering a significant portion of premiums
- Maven (reproductive and family care benefit)
- EAP (mental health, legal, financial support, more)
- Work-from-home perks: $50/month internet stipend + one-time stipend up to $500
This one’s for you if…
You like being the “steady hand” in someone’s early, confusing moments, and you’re good at logistics without losing empathy.
Happy Hunting,
~Two Chicks…
by Terrance Ellis | Feb 23, 2026 | Uncategorized
If you’re sharp with details and you know how one missed charge can mess up the whole revenue cycle, this role is your lane. You’ll live in the EMR, validate what’s billable, and make sure charges get in clean and on time.
About Equip
Equip is a fully virtual, evidence-based eating disorder treatment program operating in all 50 states. Patients receive a full care team (therapist, dietitian, physician, plus peer and family support), and Equip partners with major health plans.
Schedule
What You’ll Do
- Review documentation in the EMR (Maud) to identify and validate billable services
- Enter charges into AdvancedMD (AMD) accurately and in line with payer and internal guidelines
- Work with clinical and admin teams to fix discrepancies and gather missing documentation
- Audit/review charges, correct billing errors and claim edits as needed
- Monitor for missing charges and submit within payer timely filing requirements
- Support revenue cycle work like audits, charge corrections, and special projects
- Follow HIPAA and Equip privacy/security policies
What You Need
- High school diploma or GED
- 1+ year experience in healthcare billing, charge entry, or related admin work
- Medical terminology knowledge (Behavioral Health/Eating Disorders is a plus)
- Basic understanding of claims processing and CPT coding familiarity
- Strong accuracy and attention to detail
- Comfortable in Google Workspace (Gmail, Sheets, Docs, Drive, Calendar)
- Able to manage priorities in a fast-moving environment
- Organized, collaborative, and solution-oriented
Benefits
- $25/hour + bonus opportunity
- Flex PTO (recommended 3–5 weeks/year) + 11 paid company holidays
- Generous parental leave
- Medical, dental, vision with strong employer contributions
- Company-paid STD, LTD, Life, and AD&D
- Maven Clinic partnership (family and reproductive care resources)
- EAP (mental health, legal, financial support, more)
- 401(k)
Urgency
If you’re trying to move into a cleaner healthcare billing lane that’s remote and mission-driven, this is a strong one to jump on.
Happy Hunting,
~Two Chicks…
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