Auditor – Remote

About the EXL Insurance Premium Audit Group:
 
A leader in the field, EXL can complete all levels of premium audits on all auditable exposure types. We train our 450+ highly skilled professionals worldwide utilizing our industry-leading training platform and curriculum.

This expertise is combined with a technology-enabled proprietary platform, with predictive modeling capabilities.

Using a Premium Audit selection model, the team can predict the likelihood of policy misclassification, automatically assign audit methods to save carriers time and money, and use machine learning to continuously improve correlation and prediction accuracy.
 
To learn more about the EXL Insurance Premium Audit Group visit us at  
www.exlservice.com/industries/insurance/premium-audit 

Why work for the EXL Insurance Premium Audit Team?

  • No experience? No problem! We provide up to 8 weeks of paid training, depending on experience
  • 17 days paid vacation, plus 8 paid holidays
  • Additional 10 paid sick days
  • Superb training program
  • Work from home
  • Competitive total compensation package and benefits with 401k
  • Career advancement opportunities
  • Tuition Reimbursement Program
  • Discounted health club benefits in many areas around the U.S.
  • Paid Parental Leave
  • Laptop and other necessary office equipment provided

Compensation:

  • Pay Type: Hourly plus production bonus incentives, in accordance with EXL’s policies
  • Total compensation for this position, which is a combination of an hourly base rate plus production bonus incentives, is targeted between $35k – $52k in total earnings within the first year.:
    • Hourly base rate is dependent upon job specific experience and location.
    • There is no cap on production bonus incentives

The Role and Responsibilities:

The Premium Insurance Field Auditor conducts insurance policy audits for Worker’s Compensation, Auto and General Liability policies.

This is done by auditing the policyholder’s records according to client company standards.

If you are looking for a fast paced, self-motivating work environment from home, this job may be for you!

  • Schedule appointments with insureds to obtain necessary documentation
  • Reviews and investigates any aspect of a business operation and prepares a detailed report of the audit findings
  • Submitting audit reports via our platform
  • Adhering to customer requirements and quality standards
  • Meeting all performance criteria’s
  • Maintaining confidentiality and integrity

Territory: Remote

Qualifications:

  • Ability to work independently from home
  • Experience with the MS Office Suite (excel, word, outlook, etc.)
  • Must be self-motivated, self-disciplined and exhibit a willingness to learn
  • Excellent time management
  • Excellent verbal and written communication skills
  • Working knowledge of insurance and / or basic accounting principles is a plus

#RSREXL

To view our total rewards offered click here —> https://www.exlservice.com/us-careers-and-benefits

Base Salary Range Disclaimer:

The base salary range represents the low and high end of the EXL salary range for this position. Actual salaries will vary depending on factors including but not limited to location and experience.

The base salary range listed is just one component of EXL’s total compensation package for employees.

Other rewards may include bonuses, a Paid Time Off policy, and many region-specific benefits.

RSREXL
 

Please also note that the data shared through the job application will be stored and processed by EXL in accordance with the EXL Privacy Policy. 

EEO/Minorities/Females/Vets/Disabilities 
Application & Interview Impersonation Warning – Purposely impersonating another individual when applying and / or participating in an interview in order to obtain employment with EXL Service Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime.  We have implemented measures to deter and to uncover such unlawful conduct.  If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).

EXL may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the recruiting process, all final decisions in the recruiting and hiring process will be taken by the recruiting and hiring teams after considering a candidate’s full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with EXL. 

Medical Director, Care at Home

20-May-2024
Overview
Full Time Director Best Buy Health Group
Job Description
As the Medical Director, Care at Home you will draw on your experience caring for patients with chronic disease in a hospital and/or ambulatory setting to define best practices for the care of these patients outside of the hospital. You can speak to your personal clinical experience caring for these patients, and translate that experience into recommendations for home-based care. Over time, you will become a subject-matter expert on the frontiers of home-based care and the landscape of available services, and creatively configure them to meet the needs of our clients and their patients. You have credibility so that our clients’ clinicians treat you as a peer and trust your judgement and your advice.

Best Buy Health (BBYH) is searching for a physician to work with our Chief Medical Officer (CMO) in building out BBYH’s clinical infrastructure in the United States, particularly our care at home solution. In this role you will develop a point of view about how BBYH supports high-quality cost-effective care for patients that can be managed outside of the four walls of a hospital, and then partner with our world-class clients to implement our technology to achieve these aims. You will work cross-functionally, with our sales and implementation teams, and with the clinicians and project managers from our clients who are building novel care models to serve their patients in their homes. You will become a thought leader in virtual care in the U.S., helping us to define best practices and lead the industry. You will help to define the agenda advancing the deployment of Best Buy Health products and services to advance virtual care.

What you’ll do

  • Work directly with the CMO and other leaders to build and support a medical affairs program for our Care at Home work
  • Work with leaders across Best Buy Health to develop a clinical advocacy and research agenda for the advancement of our broader product offering.
  • Develop and maintain evidence-based care pathways that deliver safe care of patients with CHF, COPD, cancer, infectious disease, and other conditions in the home, leveraging current and future BBYH technology, partners, services, and programs.
  • Work closely with clinicians to adapt their hospital-based protocols for the safe deployment in the home.
  • Teach our clients how to manage patients outside the hospital who would otherwise receive inpatient care.
  • Engage with existing and prospective customers in the pre-close process to provide in-depth industry and product expertise to help identify and drive an implementation that meets their evolving business needs.
  • Become an industry and product expert, a landscape, customer, and product leader, capable of serving as a value-added consultant to customers across multiple disease areas spanning the healthcare continuum.
  • Collaborate with sales, marketing, business development, product management, customer support and implementation to define appropriate solutions
  • Work closely with the Product team to ensure proper alignment of customer requirements, and stay up to date with feature availability and customer timelines
  • Work with channel partners to develop partner expertise at both solution design and implementation

Basic Qualifications

  • An MD or DO degree or equivalent.
  • Residency training in an aligned medical field, including internal medicine, general surgery, emergency medicine, anesthesia or family medicine.
  • Experience in emerging clinical technologies, clinical practice transformation, innovations, or care models requiring change management
  • Demonstrated subject-matter expertise in a relevant aspect of healthcare, such as High Acuity patients, chronic disease management, or Healthcare IT
  • Superior skills in relationship building, active listening, needs analysis, solution design and negotiating.

Preferred Qualifications

  • Board eligibility or board certification in the aforementioned disciplines.
  • Prior experience and a demonstrated track record of success in a technology company or a informatics environment
  • Background in clinical or management consulting
  • Experience working in a business environment
  • Experience with patient engagement initiatives

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support

About us

Best Buy Health aims to enrich lives through technology and meaningful connections. We do that by focusing on consumer health products that help people live healthier lives, device-based emergency response services for the active aging population and virtual care offerings that help connect patients to physicians.

As an Affirmative Action employer, Best Buy Health is dedicated to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or applicant. Best Buy Health is committed to equal employment opportunity for all applicants and employees, without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other protected characteristic under applicable law. Learn more about our Affirmative Action Policy Statement HERE.

Best Buy is an equal opportunity employer.

Social Media College Content Creator – Remote/Part-time

Social Media College Creator – Remote

Part-time – Approximately 10 hours a month

This role is perfect for student content creators with their own established social channels who live and breathe social media. The ideal candidate is an innovative trendsetter who is constantly thinking of new content ideas to help drive engagement and positive conversation. Interest in the latest fashion and pop culture trends is preferred.

Responsibilities
•Create and edit fun, engaging, and shareable content for the Claire’s social channels (focusing on Instagram and TikTok)
•Identify and research the latest fashion and social media trends, complete competitor analysis, and generate content ideas to speak to our Gen Z audience

Process
•Work closely with the Claire’s Social Media team to ensure content is aligned with the brand’s current product and marketing strategies
•Keep the Claire’s content deck up to date with video uploads, edits, notes, and feedback
•This role will report to the Claire’s social media team and will interact with other college creators
•In this role, the creator will be asked to attend meetings with other internal Claire’s employees from the wider marketing team

•In this role, the creator will be required to feature themselves on camera within content created for the Claire’s social channels.

About You

•Currently enrolled full-time in a two or four-year university or college
•Pursuing a marketing, social media, public relations, media studies, journalism, or fashion degree is preferred
•Keen interest in social media content creation and have established social media channels that align with Claire’s brand guidelines and legal guardrails
•Solid understanding of current and emerging social media platforms
•A creative eye for copy and video content creation
•Excellent verbal and written communication skills
•A positive ‘can do’ attitude, collaborative spirit, and a great sense of humor
•A love (and borderline obsession) with fashion, culture, beauty, celebrity lifestyle, and trends
•Must thrive in a fast-paced and dynamic environment
•Demonstrable photography and video editing skills are required

Claire’s is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Paper Claims Processor I

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

Performs claim documentation review, verifies policy coverage, assesses claim validity, communicates with healthcare providers and policyholders, and ensures accurate and timely claims processing. Contributes to the efficient and accurate handling of medical claims for reimbursement through knowledge of medical coding and billing practices and effective communication skills.

A Brief Overview

Performs claim documentation review, verifies policy coverage, assesses claim validity, communicates with healthcare providers and policyholders, and ensures accurate and timely claims processing. Contributes to the efficient and accurate handling of medical claims for reimbursement through knowledge of medical coding and billing practices and effective communication skills.

What you will do

· Receives and monitors the completeness and accuracy of claims forms and supporting documentation submitted by healthcare providers.

· Enters claim information, such as patient information, provider details, procedure codes, and diagnosis codes, into the company’s claims processing system.

· Documents relevant information for the eligibility of the claim, determining coverage and benefits, and assessing the validity and medical necessity of the services rendered.

· Calculates claim payments based on the approved reimbursement rates, fee schedules, or contracted rates with healthcare providers.

· Communicates claim status updates to healthcare providers, policyholders, or other stakeholders to provide transparency and ensure any additional information is resolved quickly.

· Assists in resolving discrepancies or issues related to claims by researching and investigating claim-related inquiries, collaborating with internal teams or departments, and coordinating with healthcare providers to resolve claim processing errors or discrepancies.

· Provides customer service support by addressing inquiries and resolving issues related to claims processing.

· Ensures that all claims processing details and notes are inputted into the company systems database.

· Assists in data entry tasks related to claims data management, such as updating claim statuses, maintaining accurate records, or ensuring proper documentation of claims processing activities.

Required Qualifications

· 6 months work experience

· Working knowledge of problem solving and decision making skills

Preferred Qualifications

· Certified Billing and Coding Specialist (CBCS) preferred.

Education

High School Diploma or equivalent GED

Pay Range

The typical pay range for this role is:

$17.00 – $28.45

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 05/22/2024

Managing Editorial Assistant

The Role: 

  • Routing jacket and cover materials to other departments for approval and tracking due dates  
  • Assisting with mass-market and trade paperback conversions 
  • Reviewing titles up for reprint and compiling lists of cover and text corrections needed 
  • Watermarking files for editorial, marketing, publicity, and others as requested 
  • Assisting with NetGalley schedules 
  • Maintaining data in SAP and the FileMaker Pro database as needed 
  • Providing general administrative support to the Managing Editorial department , backing up colleagues, and assisting with special projects as needed 

The Essentials

  • Excellent written and verbal communication skills 
  • Ability to prioritize tasks, take initiative, and follow up with colleagues 
  • Exceptional proofreading skills 
  • Ability to work both independently and collaboratively to meet deadlines and problem-solve creatively 
  • A team player with the ability to build relationships. A collaborative spirit is essential. 
  • Superb organizational and time management skills 
  • Outstanding ability to manage multiple priorities in a deadline-driven environment 
  • Solutions-focused when met with challenges and can comfortably adapt to changes and anticipate needs once familiar with the role of a Managing Editorial Assistant 
  • Proficiency with Microsoft Word, Excel, and Outlook 

BELAY – Bookkeeper

  • Access our Contractor Community for free templates, upskilling opportunities, webinars, and more.
  • 100% Remote.
  • You decide how many clients/monthly hours you want to take on.
  • Personalized Support- every engagement comes with a dedicated success consultant to help you along the way.

Job Duties:

  • Pay Client’s Bills on a Weekly Basis
  • Bank Statement Reconciliation
  • Budget Management
  • Cash Flow Management
  • Journal and Data Entry (Coding)
  • Provide Clients with Weekly & Monthly Reports
  • Required Experience:
  • Bachelors (preferred but not required) in Business, Accounting, Finance or related field
  • Experience in accounting and/or bookkeeping
  • Payroll Experience
  • In-depth understanding of Accounting Software (Quickbooks Online preferred)

ASG Solutions Architect – M365 in Jackson, Mississippi

Job Summary

TheASG Solutions Architect – M365 will analyze, design, and implementMicrosoft Messagingservices and related solutions for our company’s end customers and partners.Theywill also serve as the technical lead in installing, configuring and upgrading services within our customers’ and partners environments.

This position is a remote position with Home Office setup as determined by SHI management.

Qualifications

  • Completed Bachelor’s, Technical degree or related work experience in Computer Engineering or a related field
  • Minimum 5 years of technical experience with increasing responsibility
  • Minimum 3 years’ experience designing implementing and integrating Microsoft Messaging & Identity technology
  • Minimum 3 years’ experience working with and migrating Microsoft Messaging/Identity technology
  • Minimum 3 years of experience developing and executing scripts for automation and deployment

Required Skills

  • Proficiency with the design, implementation, migrations, and support of Microsoft Messaging & Identitysolutions
  • Strong project time management and communication skills

Senior Data Engineer

About the role:

Data and Analytics is a critical team within Business Technology. Our mission is to enable integrated data layers for all of Samsara and Samsara customers with the insights, tools, infrastructure and consultation to make data driven decisions. We are a growing team that loves all things data! The team will be composed of data engineers, architects, analysts and data scientists. We are passionate about leveraging world class data and analytics to deliver a great customer experience.  

Our team promotes an agile, collaborative, supportive environment where diverse thinking, innovative design, and experimentation is welcomed and encouraged.

Minimum requirements for the role:

  • A Bachelor’s degree in computer science, data engineering, data science, information technology, or equivalent engineering program.
  • 5+ years of work experience as a data engineer, including 3+ years of experience in designing, developing, testing, and maintaining E2E data pipelines.. 
  • Experience with modern cloud-based data-lake and data-warehousing technology stacks, and familiarity with typical data-engineering tools, ETL/ELT, and data-warehousing processes and best practices.

Document Coordinator

rincipal Duties & Responsibilities 

Principal Duties for both teams

  • Review student records and information, ensures adherence to all University policies and procedures outlined by the course catalog, student handbook, and standard operating procedures and understand and comply with the Family Rights and Privacy Act and other applicable laws and regulations to ensure the integrity of student records related to the department.
  • Data entry of student records and information.
  • Maintains and archives academic files and records; including control, collection, organization, documentation, evaluation, monitoring of academic files for students in accordance to deadlines.
  • Provide outstanding internal and external customer service by responding to all inquiries in a timely manner and maintaining availability for student questions during designated department hours. 
  • Education and Experience:  Minimum 
  • High School diploma or its equivalent required
  • Entry level administrative experience 
  • Education and Experience:  Preferred 
  • Associate degree from an institution accredited by an agency recognized by the U.S. Department of Education (or international equivalent)
  • Administrative or Education Industry experience
  • What we offer*

ASG Solutions Architect – M365 in Salem, Oregon

  • Serve as the technical lead and subject matter expert on projects and workshops, overseeing the work of other project team members and being accountable for the outcome of the project
  • Document best practices and delivery guidance to delivery team
  • Collaborate with sales team in identifying and closing opportunities through customer discovery and scoping meetings and presentations
  • Plan, manage, and troubleshoot complex customer environments, deployments, and migrations
  • Collect, produce and update deployment and design documentation for customer and partner engagements

Qualifications

  • Completed Bachelor’s, Technical degree or related work experience in Computer Engineering or a related field
  • Minimum 5 years of technical experience with increasing responsibility
  • Minimum 3 years’ experience designing implementing and integratingMicrosoft Messagingtechnology
  • Minimum 3 years’ experience working with and migratingMicrosoft Messagingtechnology
  • Minimum 3 years of experience developing and executing scripts for automation and deployment

Technical Writer

Responsibilities

  • Create and manage product-related documentation including customer-facing Help Center articles and release notes, as well as functional specifications and flows for use by non-technical internal teams such as customer success, sales, and marketing
  • Develop a collection of onboarding materials to help new customers become proficient and successful with Tesorio (written documentation deployed via Pendo)
  • Partner with product managers and designers to build engagement and adoption of designated features through targeted in-app messaging (Pendo) and other channels
  • Leverage engineers, designers, and product managers to build a complete understanding of the capabilities and gaps for the full product suite and underlying platform
  • Ensure consistent voice in the UI inclusive of consistency of terminology

Required Skills

  • Minimum 5 years experience in Technical Writing; experience in technical writing for Cash Management solutions is a plus
  • Strong communication and collaboration skills
  • Ability to listen to differing opinions and take constructive feedback
  • Willingness to ask questions and not rest until you have total clarity
  • Experience with training/instructional writing and UX writing a plus

Digital Marketing Manager

What You Will Do:

  • Develop and execute comprehensive digital marketing strategies that align with business goals and drive measurable growth.
  • Lead and manage all digital marketing initiatives, including SEO/SEM, paid social media, display advertising and lead generation campaigns.
  • Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
  • Collaborate with internal teams to create landing pages and optimize user experience.
  • Ensure consistent messaging and branding across all digital channels.
  • Utilize advanced analytics to measure and report on the performance of all digital marketing campaigns, identifying trends and insights to optimize spend and performance.
  • Implement data-driven strategies to enhance user experience and drive conversion rates.
  • What You Need:
  • Bachelor’s degree in marketing, Communications, Business, or a related field.
  • A minimum of 7-10 years of experience in digital marketing, with at least 3 years in a senior or managerial role.
  • Certification in Google Analytics and/or Google AdWords.
  • Proven experience in leading and managing SEO/SEM, marketing databases, social media, and/or display advertising and lead generation campaigns.
  • Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).
  • Working knowledge of ad serving tools (e.g., DART, Atlas)

Senior Consultant – Cyber Policy Writer

Duties/ Responsibilities 

  • Writing, updating, editing, developing and/or formatting cybersecurity policies and procedures to formalize cybersecurity policy.
  • Utilize leading practices and frameworks (NIST, FISMA, ISO, etc.)
  • Identify and make recommendations for process and tool improvements.
  • Evaluate and provide feedback for improvement to document content and processes.
  • Publish security policies, work with organizational management to ensure accessibility and ensure changes to policies are promptly and formally communicated.

Required Skills/Abilities

  • 2+ years’ technical documentation in Information security and compliance.
  • 3+ years’ technical doc
  • Utilize leading practices and frameworks (NIST, FISMA, RMF, etc.)
  • Strong knowledge and working experience within security and risk methodologies, frameworks, and technologies.
  • Thorough understanding of Information Security Compliance requirements.
  • Strong proofreading skills to evaluate team documents.
  • Education and Experience:
  • 2-4 years’ experience
  • Bachelor’s degree in a relevant field or equivalent relevant experience

FISMA Metrics Analyst

Responsibilities:

  • Support development and documentation of the metrics program, collection, and analysis of the monthly, quarterly, and annual FISMA Chief Information Officer (CIO) metrics and submit reports as required.
  • Provide recommendations on automation of the collection of the metrics and trend analysis
  • This includes guidance issued by federal governing bodies such as NIST, OMB, GAO, DHS, and the agency IT Security Policies and Procedures. The lead contractor performing this support will be considered “Key Contract Personnel”.
  •  Identify areas of improvement using automation to increase the speed, effectiveness, and efficiency of executing the steps in the Risk Management Framework.
  • Collaborate with the team in providing effective security management support services.
  • Develop required documentation maintain metrics and provide lessons learned from each reporting cycle.
  • Report, as necessary, the status of all related FISMA activities to completion
  • Assist with facilitating weekly client meetings
  • Assist in updating briefings and Team’s deliverable schedule

Required Skills/Abilities

  • Ability to collect, analyze, understand, and interpret CIO FISMA metrics submitted by Mission Area stakeholders
  • Proficient in Microsoft Excel
  • Proficient in CSAM
  • Familiarity with DHS CyberScope Reporting tool
  • Skills to monitor the FISMA mailbox and provide timely responses to all inquiries
  • Ability to assist in maintenance of USDA FISMA Reporting Template
  • Able to perform basic trend analysis to assist with preparing reports for client based on relevant data

Education and Experience:

  • At least 2-4 years of experience
  • Bachelor’s degree in a relevant field or equivalent relevant experience

Digital User Interface Designer

Job Description:

At Regions, the Digital User Interface Designer will be responsible for delivering solutions that are intuitive, esthetically pleasing and persuasive. Leads design projects and provides art direction for other visual designers while evangelizing usability, simplicity, and high-quality design.

Primary Responsibilities

  • Creates highly usable and esthetically pleasing designs for web sites and mobile applications
  • Provides innovative solutions for lines of business while balancing the needs of customers
  • Oversees and develop new online brand standards and guidelines
  • Assists with user research and usability testing efforts
  • Creates User Interface (UI) Specification documentation
  • Establishes design patterns and create common interface components to promote consistency
  • Creates new designs using paper, Sketch, InVision, Adobe Photoshop and Illustrator
  • Works under direct supervision to support small and/or non-complex projects

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

  • Bachelor’s degree in in Graphic Design, Human Factors or other related discipline
  • Two (2) years of directly related experience with large customer-facing website(s)
  • Knowledgeable of user-centered design methodology
  • Experience with end-user usability testing

Provider Data Services Specialist

Position Summary

Maintains the Provider Data (demographic and contractual) for all network and non-network providers.

-Will be part of the Comet Engine PDS Team

– Ensures all provider information is accurately recorded and maintained to provide for proper reimbursement and member access (i.e., directory listings).

– Develops and maintains standards for database integrity, corrective actions, database alignment, and manages communication processes with other departments regarding database improvements.

– Provides support for baseline provider data transactions that cannot be administered automatically through the provider database due to system limitations and/or data integrity issues.

– Performs baseline demographic transaction updates in provider system applications in support of claim adjudication and Provider directory.

– Provides on-going department support in research and analysis essential to resolving concerns/issues raised by providers and other internal/external customers.

Required Qualifications

– 1-3 years of Provider Data Services background.

– 1-3 years Network background.

– 1+ years QNXT experience.

– Microsoft Excel skills including knowledge of formulas.

– Demonstrated ability to handle multiple assignments.

–Problem solving and decision-making skills

Big Data Integration Engineer

Responsibilities:

  • Deployment and integration of a highly visible data analytic project called Cloud Hybrid Edge-to-Enterprise Evaluation Test & Analysis Suite (CHEETAS) at multiple DoD ranges and labs
  • Work with the data science and software engineering team members to support our customers by demonstrating the ‘art of the possible’ with insights gained from analyzing DoD Test & Evaluation data
  • Deploy and configure Big Data and Knowledge Management tools in an enterprise environment
  • Configure and troubleshoot a variety of Big Data ecosystem tools
  • Work with a wide range of stakeholders and functional teams at various levels of experience
  • Knowledge / Skills / Abilities:
  • Experience with installation, configuration, integration with and usage of the following tools and technologies: Helms Charts, YAML, Kubernetes, Kubectl, Kubernetes IDE, NFS, SMB, S3, SQL Server, Windows Server, Windows 10/11, Linux (CentOS, Ubuntu, RedHat), Hadoop.
  • Must be prepared to learn new business processes or CHEETAS application nuances every Agile sprint release (roughly every 6 weeks) prior to deploying to customer sites.
  • Experience with working in distributed team environment is preferred.
  • Ability to problem solve, debug, and troubleshoot while under pressure and time constraints is required.

Systems Analyst III

Description:
Position Overview/Project Details:
This position is responsible for: development, implementation and maintenance of the Epic System’s Reimbursement Contracts, Provider Networks, Payor/Plans and Benefits Engine along with other Epic system-related master files.
The candidate must be able to develop, test and implement Epic reimbursement contracts including, but not limited to, rate and fee schedule adjustments, addition of CPTs and plan, provide and component updates to provide for accurate estimation of account receivable in accordance with contract terms.
Must be familiar with Epic reimbursement contract utilities and reports.
The candidate will also be working on other Hospital Billing and Claims projects as needed depending on the need and availability.

Minimum Qualifications & Experience:
Experience in building reimbursement contracts for Hospital Billing and Professional Billing.
Certified in Hospital and/or Professional Billing Reimbursement contracts.
Prior experience and certification in Hospital Billing and Claims is a big plus.

ROI Medical Records Specialist

  • Completes release of information requests including retrieving patient’s medical chart and returning chart, scanning medical record accurately and correctly and transmitting daily, according to requests, established procedures, and established standards of quality and productivity.
  • Date stamps all requests and highlights pertinent data to facilitate processing.
  • Validates requests and authorizations for release of medical information according to established procedures.
  • Performs quality checks on all work to assure accuracy of the release, confidentiality, and proper invoicing.
  • Maintain equipment in excellent operating condition (inside and out).
  • Provides excellent customer service by being attentive and respectful; insures understanding of customer request and follows-through as promised; and being proactive in identifying client concerns, or problems.

Qualifications:

  • High School Diploma (GED) required
  • A minimum of 2 years prior experience in a medical records department or like setting preferred
  • Must have strong computer software experience – general working knowledge of Microsoft Word and Excel required
  • Requires ability to work remotely and at times provide support in client locations. Geographical proximity to the assigned client site required.

Employer Account Executive

Responsibilities

  • Develop and maintain key relationships with Plan’s account and pharmacy teams, and with corresponding consultants/brokers; maintain an intimate understanding of the industry and assigned account trends, challenges, priorities, and adopted products and services to influence the development and prioritization of strategic plans
  • Maintain and drive strategic master account plans to ensure client engagement and satisfaction; drive cross-functional alignment between Prime and the strategic plan of the client, ensuring contract compliance and measurement of key deliverables
  • Establish key internal relationships in order to advocate for client interests and help drive enterprise solutions that meet Prime and client priorities; work with Employer Account Manager to ensure member and client service excellence and satisfaction

Client Data Analyst

KEY DUTIES & RESPONSIBILITIES

  • Set-up and validate new client accounts in customer relationship management system (CRM) in accordance with Customs regulations 
  • Maintain existing customer account data include: name and address changes, client billing routing details, and rates
  • Secure required signatures and ensure the availability of required documents
  • Work closely with colleagues to identify data related problems and assist with resolving them.
  • Ensure high quality data is collected, maintained and available.
  • Responsible for ensuring the appropriate rate structure is affixed or updated in multiple Livingston operating systems
  • Navigate within Livingston’s business model to support various teams, examples include, but are not limited to: Customs Solutions, Client Experience, Sales, CFS, Legal, Regulatory Affairs, etc.
  • Ensure high quality data is collected, maintained and available within required timeframe
  • Perform other related duties as assigned by management. 

KNOWLEDGE & SKILLS

  • Strong customer service orientation
  • Excellent written, verbal and listening skills
  • Ability to accurately record data
  • Ability to work independently under a tight schedule
  • Ability to prioritize workflow
  • Ability to reflect a professional company image

Data Entry Representative- Electronic Health Record

Responsibilities and Essential Functions

  • Ensures accurate placement of complex health information including, but not limited to clinical records, in the correct patient EHR within identified timeframes to ensure current patient information is available for continuity and quality of patient care. Files documents accurately in the EHR according to approved filing structure, adapts to changes in processes and meets quality standards of 98% accuracy.
  • Ability to reach and maintain 85% – 100% quality assurance trust level in current EHR.
  • Ability to achieve precise filing at a rate of 55 pages per hour.
  • Prioritizes daily work to include problem solving and decision making, independently, with minimal direct supervision. Manages own time and work.  Understands and follows through with minimal direction from supervisor, clinicians, colleagues and peers.
  • Minimum Qualifications
  • High School diploma or GED required General understanding of medical terminology, to include knowledge of: diagnostic and therapeutic studies and tests; specialty names; etc.
  • One year customer service in health care and PC skills required.
  • A minimum of one year Health Information Technology experience preferred.
  • Previous EHR experience required, Hyland OnBase Unity Client experience preferred.
  • Ability to convey information to customers in a warm, clear, concise manner.

Data Entry Senior Representative

Responsibilities and Essential Functions

  • Ensures accurate placement of complex health information including, but not limited to clinical records, in the correct patient EHR within identified timeframes to ensure current patient information is available for continuity and quality of patient care.
  • Files documents accurately in the EHR according to approved filing structure, adapts to changes in processes and meets quality standards of 98% accuracy.
  • Ability to reach and maintain 85% – 100% quality assurance trust level in current EHR.
  • Ability to achieve precise filing at a rate of 70 pages per hour.
  • Route all incoming faxes to appropriate folders on designated share drive and import approved documents to designated scan queues.
  • Monitor and complete assigned data integrity workflow processes applicable to role in Chart Correction, Overlays, Potential Duplicates, and Interface Error work queues in current EHR.
  • Minimum Qualifications
  • High School diploma or GED required.
  • General understanding of medical terminology, to include knowledge of: diagnostic and therapeutic studies and tests; specialty names; etc.
  • One year customer service in health care and PC skills required.
  • A minimum of one year Health Information Technology experience preferred.
  • Previous EHR experience required, Hyland OnBase Unity Client experience preferred.

Tax Writer II

Key Responsibilities

  • Write and produce practical tax content on a timely and regular basis with a focus on assigned news and features and gallery stories covering federal and state tax concepts and developments
  • Assist the senior tax editor and the Kiplinger team with other editorial projects as needed

Experience that will put you ahead of the curve...

  • A background in tax, finance or legal reporting
  • Experience in digital publishing and comfort with learning and using CMS, SEO, analytics, and other tools to develop content that helps grow audiences
  • Knowledge of federal and state tax laws and guidance, including legislation, and to research tax information and relay that information accurately. 
  • The ideal candidate keeps track of tax news and trends and translates that into original content
  • Ability to respond to deadlines with high-quality content and write with clarity

Remote Senior AI Engineer, in Topeka, Kansas

  • Develop and maintain AI solutions, ensuring they are accurate, efficient, and scalable.
  • Work with large datasets, utilizing Azure data services such as Azure Data Lake, Azure SQL Database, and Azure Cosmos DB.
  • Implement best practices for AI model deployment, monitoring, and maintenance.
  • Stay up to date with the latest advancements in AI, machine learning, and Azure services, and apply this knowledge to improve our solutions.
  • Provide technical guidance and mentorship to junior team members.
  • Collaborate with stakeholders to define and measure success metrics for AI projects.
  • Ensure compliance with data privacy and security regulations

What you’ll need:

  • Expert Artificial Intelligence knowledge, particularly using Microsoft Azure AI services
  • Strong programming skills in Python, C#, or a similar language.
  • Knowledge of machine learning
  • Knowledge of Azure LogicApps
  • Excellent problem-solving, analytical, and communication skills.

Sr. Proposal Writer – Clinical (Remote) in Lincoln

Job Description:

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone

  • Experienced proposal writer (writing samples required), including editing content drawn from a content management database and/or recent proposals to tailor responses to requesting organization’s stated questions, goals and objectives
  • Must demonstrate advanced writing skills such as: editing content drawn from a content management database and/or recent proposals to tailor responses to a specific proposal, reflecting the requesting organization’s questions, goals and objectives; conveying complex ideas in a logical sequence that reviewers can understand; writing concisely and clearly; identifying missing information, inconsistencies in tone or audience and taking initiative to correct
  • Healthcare experience, including with a payor or provider organization, or employee benefits management with a large employer
  • Strong interpersonal skills and experience facilitating group meetings or group projects.

Sr. Proposal Writer – Clinical 

Essential Job Functions:

  • Lead development and writing of proposals as assigned, including those that are primarily clinical in nature, and serve as proposal writer on clinical sections of proposals (care management, coordination, disease management, population health, quality) as assigned.
  • Coach writers, lead relationship with business leaders, and complete proposal management tasks
  • Lead the detailed analysis of all proposal requirements documents, including RFP/RFQ/RFI, SOW, model contract
  • Collaborate with sales and subject matter experts to create a win strategy for specific opportunities. Ensure that the strategy and its resultant tactics are infused throughout the proposal
  • Qualifications:
  • A bachelor’s degree in business, communications, English or related field, or equivalent experience.
  • Four to five years’ experience writing health care proposals, including significant experience creating and managing new content in collaboration with SMEs
  • One to two years’ experience writing on clinical topics, including care management, care coordination, disease management, population health, or quality
  • Experienced proposal writer (writing samples required), including editing content drawn from a content management database and/or recent proposals to tailor responses to requesting organization’s stated questions, goals and objectives

Senior Software Engineer

What You’ll Do:

  • Automate data processing procedures to enhance efficiency and accuracy in delivering customized analytics.
  • Adapt and scale our core algorithms to handle metrics calculation for broader geographic scopes
  • Build and maintain APIs to enable access to common analyses
  • Design, implement, and maintain customer-facing features, including both frontend (React) and backend (Django/Postgres) components, in our Advanced Services offerings.
  • Prototype and iterate on feature concepts in collaboration with a wide range of team members.
  • Engineer high-quality software, including peer design, unit testing, and code reviews.
  • Collaborate with Data Science, Data Engineering, and Software Engineering teams to bring new metrics and techniques into the products.

What You’ll Need:

  • BS / MS in Computer Science, Mathematics, or an Engineering discipline from a top university 
  • 5+ years of experience as a Software Engineer at a software product company, preferable in an enterprise market 
  • Proficiency in Python, including familiarity with data-focused libraries such as pandas, NumPy, SciPy, and scikit-learn. 

Lead Finance Analyst in Frankfort, Kentucky

  • Understand the key trends and business levers, both forward looking and historical to drive decision-making. Analyze results and explain variance to targets. Build insightful reporting to monitor key financial metrics and drivers for use in modeling and to build accurate financial projections. Streamline our existing reporting through tools such as Excel, Power BI and Power Query.
  • Drive strong partnerships with business stakeholders. Build rapport with your business partners by understanding their business performance, and ensure stakeholders’ focus on the levers and opportunities that will drive results. Communicate effectively to ensure opportunities and risks are understood and addressed in a proactive manner.
  • Collaborate proactively across multiple Lumen finance and business teams to share insights, connect the dots, and drive outcomes.

What We Look For in a Candidate

Required

  • Bachelor’s degree or higher in Finance or similar field, or equivalent experience
  • 5+ years of pertinent experience in the technology (or similar) industry
  • Skilled at financial data analytics and modeling; savvy in solving complicated data and analytical challenges; curious and self-directed
  • Demonstrated thought leadership that drives value creation for the business
  • Effective communicator; effective at building stakeholder relationships; clearly communicates steps needed to achieve results
  • Self-motivated. Manages and prioritizes multiple deadlines and deliverables. Attention to detail.
  • Manages multiple projects simultaneously meeting all deadlines

Preferred

  • Experience as a Finance business partner in the technology industry

Client Solutions Analyst

  • Analyze past and current data to define key trends and work together with Client Solutions management to utilize the findings in the best interest of the client and LSI
  • Identify and pursue areas of potential business growth within existing client accounts as opportunities arise
  • Access our custom-built Inventory Management System (IMS) to extract data and create complex reports with 100% accuracy. These reports are used directly with LSI leadership and clients to demonstrate successes and opportunities
  • Financial reconciliations to client contractual terms and engagement with LS finance department for client settlements
  • Act as intermediary between sellers and buyers on the platform to solve escalated disputes and provide the best user experience for all parties
  • Create and update SOPs for both internal and external teams to create clear guidelines on how different tranches of inventory are dispositioned

Supervisory Responsibilities:

  • None

Qualifications

Education/ Experience:

  • Bachelor’s Degree in Supply Chain, Logistics, Business, or Finance
  • 2+ experience performing data and reporting analysis in order to assist with driving internal business decisions and/or solving client issues preferred
  • Experience in supply chain, consulting, or retail industry
  • Interest in client-facing opportunities in a fast paced, e-commerce company

Skills:

  • Strong analytical and intermediate- to advanced- Microsoft Excel skills to effectively create and interpret reports
  • Strong data visualization skills, including but not limited to taking raw data and transforming it into graphs and other infographics that will be presented to internal stakeholders and/or clients
  • Experience with Power BI or other data visualization software

Payment Accuracy Data Mining Specialist 1

  • Identifies New Claim Types & Concept Expansion by researching and identifying potential claims outside the audit concept.  Suggests, develops, and analyzes high quality, high value concepts and/or process improvements, tool enhancements, etc. 
  • Recommends New Concepts & Processes by leveraging knowledge of client, contract terms, and complex claim types. Works towards developing and implementing new ideas, approaches, and/or technological improvements that will support and enhance audit production.  Evaluates information and draws logical conclusions.  Uses learned, tried, and proven validation methods to test and produce the desired/intended result of the new concept.  May collaborate with Engineering in the development of new reports
  • Demonstrates understanding of Cotiviti policies & procedures, and external regulatory requirements and performs duties in accordance with such regulatory requirements
  • Ensures confidentiality and security of all data, adhering to all HIPAA (Health Insurance Portability and Accountability) laws and requirements. Demonstrates the skills, knowledge, and ability to ensure that our environment is safe, complying with industry standards.
  • Complete all responsibilities as outlined on annual Performance Plan.
  • Complete all special projects and other duties as assigned.
  • Must be able to perform duties with or without reasonable accommodation.

Qualifications

  • High School Diploma – Required
  • Bachelor’s degree (Preferred) and/or a minimum of at least (2 – 4) year/s related experience in healthcare.
  • At least 2 – 3 year/s of Cotiviti experience is recommended for individuals seeking their next opportunity internally. (Example: Audit Support positions).
  • Healthcare industry experience, including knowledge of Coordination of Benefits. (Preferred).
  • Computer proficiency including Microsoft Office (Word, Excel, Outlook, Access)

HSE Compliance Officer

  • Perform root cause analysis, define corrective/preventative actions, and measure effectiveness in cooperation with the business
  • Drive continuous improvement initiatives across the organization
  • Support Field Operations with HSE client and regulatory compliance
  • Support our TEI group when engaging with repair vendors, including safety audits
  • Ensures internal safety policies and procedures are up to regulatory standards.
  • Develop and oversee HSE training programs in conjunction with the HSEQ Manager
  • Support Sales and HSEQ Manager with RFP responses

Requirements of the job:

  • Certified or Accredited Health & Safety Professional
  • Certified in Occupational Health & Safety from recognized body (eg. OSHA, NEBOSH, IOSH)
  • Experience with ISO 9001, 14001, 45001 preferably in an internal/external audit capability
  • Working knowledge of UK HSE and MCA regulations

Trading and Research Associate

What you will do

  • Implementation of investment accounts for new clients
  • Maintain existing accounts through rebalancing and trade requests
  • Support clients through advisement support, addressing service requests, tax analysis, and performance requests
  • Liaise with Sales and Service Advisors

What you will bring

  • Trading experience in a corporate environment
  • Bachelor’s degree in business or finance, or equivalent experience
  • Excellent operational, organizational, and follow-up skills, with the ability to manage and process complex operational work
  • Proven abilities to maintain appropriate policies and procedures for regulatory-driven requirements
  • Exceptional verbal, written, and listening communication skills
  • Strong interpersonal skills; team-oriented and collaborative
  • Demonstrated critical thinking skills when making decisions and solving problems using sound inclusive reasoning and judgement

Accounting Associate

As an ORS Associate, you will:

  • Prepare, process, and/or code accounts payable and accounts receivable activities on a daily basis, ensuring payment within terms, includes miscellaneous invoices and debit and credit memos.
  • Manage purchase order processing and invoice coding to the general ledger and ensure appropriate approval routing
  • Investigate and release exception/blocked invoices
  • Identify key business trends through benchmarking, KPI tracking and analysis
  • Assist in development and implementation of processes and data integrity tools, prepare, review, analyze, and distribute reports and data as required, identifying areas for improvement, Contribute to the implementation, maintenance and adherence to internal controls and accounting procedures ensuring compliance with GAAP
  • Overall day-to-day management of financial reporting accuracy and on-time processing of client information and assist in month, quarter, & year end close.
  • Bank and other balance sheet account reconciliations
  • Skills & Abilities
  • Someone with an aptitude to use technology including various accounting and financial systems
  • Project & Time management skills
  • Ability to work independently in a fast-paced environment with extensive multi-tasking demands
  • Required Education And/or Experience:
  • Bachelor’s degree in accounting or finance required

Senior Payroll Analyst in Providence, Rhode Island

This is a fully remote position open to candidates based anywhere in the U.S.

The Main Responsibilities

  • Consolidates employee pay records, ensuring compliance with payroll requirements and staying abreast of legal changes.
  • Interprets pay policies, such as vacation, leave of absence, and disability, ensuring accurate calculations and deductions.
  • Maintains payroll liability accounts, while reconciling on a monthly basis and completing any required adjusting journal entries.
  • Provides insights on various HR activities.
  • Explains payroll variances throughout the year.
  • Contributes proactively with administrative support for HR tasks and team goals.
  • Assists with efforts related to system upgrades in SAP, Employee Central, WFS and ServiceNow.
  • Fulfills audit and reporting requests as needed.

What We Look For in a Candidate

Required Qualifications:

  • Bachelor’s degree in Accounting, Business Administration, or related field
  • 5+ years of Accounting experience; Payroll or Human Resources experience preferred
  • Ample experience in Accounting i.e. reconciliations or journal entries

Analyst, Global Rights, Rights Production

MORE ABOUT WHAT YOU’LL DO:

  • Support the internal production teams at A+E by handling rights related clearance, negotiation, drafting, risk analysis, legal analysis, for both new intellectual property as well as existing third-party content for re-use.
  • Negotiate with rights holders including IP owners of television programming, major feature film footage, stock footage, photography, talent, and other elements, etc.  Trouble shoot problematic licensors on clearing any hurdles to acquire rights.
  • Basic understanding of music agreements including music publishing for synchronization rights, record labels for master recording rights, library music and original music.
  • Review, draft, and execute a variety of agreements, with particular focus on media terms to ensure content can be exploited in multiple media platforms globally and on and off A+E branded networks/platforms.
  • YOUR STORY:
  • Minimum of 3-4 years of experience analyzing third party licenses (music, stills, stock footage) and various forms of programming and distribution agreements for a television network, television production company, film studio or music studio.
  • Experience in negotiating media rights agreements and drafting form agreements.
  • Experience working on the day-to-day process of content production in either a production company, other production/content creation company or within a Broadcast or Cable Network that produced content internally is a plus.
  • Basic understanding of copyright including music copyright licensing and the required documentation based on usage type within programming, including the identification of controlled portions of compositions/fees.

Government Conference and Events Planner

  • Coordinate seamless logistics, including venue selection, catering, transportation, audiovisual equipment, and accommodations.
  • Maintain strict adherence to event timelines, guaranteeing all tasks are completed on schedule and within budget.
  • Ensure events comply with company policies, guidelines, and regulations.
  • Deliver exceptional customer service to clients throughout the entire planning process and during the event itself.
  • Implement strategic event marketing strategies to drive attendance and boost engagement.
  • Coordinate internal and external communications, facilitating all aspects from site selection and contract negotiation to rooming, food and beverage, registration, audio-visual, budget reporting, and expense reconciliation.
  • Apply leading-edge event planning principles, theories, and concepts to your work.
  • Contribute to the development of new and innovative event planning practices.

Requirements / Qualifications:

  • Bachelor’s degree in any field
  • 3-5 years’ experience with meeting and event planning, ideally in a government capacity
  • Experience coordinating, planning, and facilitating virtual and in-person meetings and events.
  • Experience in an R&D environment is highly preferred.
  • Experience with event strategy and the ability to design and evaluate impactful experiences.
  • Proficiency in Microsoft Office Suite including Word, Excel, Outlook, PowerPoint, and Publisher

Media Planner

  • Maintain inventory insight and revenue yield operations.
  • Conduct market research and analyze industry trends to inform advertising strategies.
  • Manage broadcast inventory and work against a pricing strategy to maximize revenue for KERA and satisfying client needs.
  • Manage client budgets and ensure campaign goals are met.
  • Work with Sales Management to maintain publisher budget goals and revenue communication.
  • Stay current on industry developments and new advertising opportunities.

You Have What It Takes If You

  • Have experience in media planning and buying a focus on digital media is a plus.  
  • Strong analytical and research skills
  • Excellent written and verbal communication skills
  • Ability to multitask and prioritize effectively
  • Knowledge of media buying software and tools

Digital Production Associate

Description

About Concern Worldwide

Concern Worldwide is an international humanitarian organization committed to ending extreme poverty, whatever it takes. Founded in Ireland in 1968, Concern Worldwide has nearly 4,000 personnel working in 26 countries across the globe. Concern believes in a world where no one lives in fear; where all have access to a decent standard of living and the opportunities essential to a long, healthy and creative life. 

We believe in creating a culture of inclusion where everyone feels empowered to bring their full, authentic selves to the workplace. Building a diverse and inclusive team is an absolute necessity to deliver the solutions needed to achieve our core mission, because without promoting justice and equality, we cannot eliminate extreme poverty.

Concern Worldwide US (CUS) is an independent affiliate of Concern Worldwide, with offices in New York, Chicago, and Los Angeles. CUS advances the Concern Worldwide mission through mobilizing financial and human resources, as well as influencing and activating networks in the US to elevate programs globally.

Information about the position:

This is a contract position through December 2024, but has the potential to lead to a full-time position. The Digital Production Associate will assist the Marketing Technology Manager in email production and maintenance of Concern’s marketing technology platform.

Responsibilities:

  • Assist in the production of Concern Worldwide US emails 
  • Set up and maintain tracking for web, social media, and email
  • Assist in the creation and set up of digital marketing campaigns
  • Sourcing data, formatting it, and inputting into the correct systems
  • Troubleshoot issues in email rendering and templates

Requirements

  • Intermediate HTML/CSS knowledge
  • Adobe Photoshop experience
  • Strong attention to detail
  • A highly motivated self-starter with the ability to work with minimal supervision
  • Flexibility to meeting changing deadlines and priorities and ability to manage multiple tasks
  • Commitment to the core values and vision of Concern Worldwide
  • Candidates must be currently authorized to work in the US
  • Availability during normal working hours in New York City (Eastern Time Zone) 

Nice to Have: 

  • Knowledge of email-specific coding conventions
  • Knowledge of Salesforce Account Engagement (Pardot) or similar marketing automation platform
  • Experience with Litmus

Compensation & Structure: 

24-30 hours/week @ $25-30/hour, based on experience

Salary Description

$25- $35 an hour

Data Entry Agent

As a Data Entry Agent, you will be joining our Data Enrichment team to support the data enrichment tasks for our clients. You’ll be held to a high quality of work standard and will be a contributor to the quality control process.

What will you do?

  • Responsible for reviewing and completing Enrichment Tasks as defined and trained by the client
  • Primary work will be application data entry, vendor resource verifications, board certifications, and following up with various state boards for statuses
  • Responsible for timely and quality execution of tasks

Why we think this job is great:

  • It’s a full-time, 100% remote position where you’ll work from home.
  • You’ll have clear goals and the training resources you need to deliver. How you execute and deliver is up to you. 

Qualifications:

  • Excellent written and verbal communication skills.
  • Available 40 hours per week starting immediately
  • Experience in an outbound/inbound call center, inside sales experience, or related sales or customer service experience is a plus.
  • Adaptable and flexible, demonstrating abilities to work with process and information changes
  • Ability to work independently or as an active member of a team
  • Can support a WFH set-up
  • Have a stable internet connection. 
  • A computer-savvy candidate is preferred.

Quality Assurance Specialist-Call Center

https://www.google.com/maps/embed/v1/place?key=AIzaSyCZ8I8Zyr9Ex3CxhuGEcsHSrIKrBIwURXk&q=Plantation,%20FL,%20United%20States

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.

Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.

Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.

We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.

Role:

A Quality Assurance Specialist will monitor and rate assigned program call performance to ensure the highest level of quality is achieved for client, center, and corporate.

  • Report daily, weekly, and monthly quality results. Report results to center and corporate management.
  • Recommend changes necessary to ensure quality performance.
  • Participate in scheduled internal remote monitoring sessions with clients. Provide quality result information on QA candidates for posted positions.
  • Work in conjunction with training to ensure QA participation with new programs, new hire classes on existing programs, and/or changes to programs.
  • Participate in review meetings including the development information on quality performance on assigned programs.
  • Participate in calibration sessions to ensure program compliance and balance on the program.
  • Ensure notification to appropriate personnel on quality equipment and software programs.
  • Coach agents on performance improvement.
  • Seek knowledge to improve individual skills and knowledge in delivering positive and constructive feedback.
  • Maintain positive, consistent and effective communication with agents, peers and superiors.
  • Maintain positive, consistent, and effective communication with management to ensure client goals and objectives are achieved.
  • Perform other duties based on business demands as assigned.

Qualifications:

  • High school diploma or equivalent
  • 2+ years of call center customer service experience
  • 1+ years of call center quality monitoring and coaching
  • Highly PC proficient
  • Attention to detail and quality-oriented
  • Multi-task oriented
  • Exposure and/or interest in healthcare products and outcomes
  • Ability to remain highly motivated in a fast-paced, multi-faceted environment
  • Analytical thinker and problem solver
  • Excellent listening and interpersonal skills
  • Confident, approachable, and positive attitude
  • Excellent oral and written communication skills
  • Demonstrates personal responsibility (i.e., attendance, punctuality, ownership of day-to-day activities)

NationsBenefits is an Equal Opportunity Employer

Data Analyst

  1. Strategically design, develop, and manage comprehensive data models and dashboards for the marketing, product teams, and directly for the CEO, highlighting business performance across key metrics including sales, product insights, and customer engagement.
  2. Conduct in-depth analyses to address complex e-commerce challenges, uncovering trends and actionable insights that lead to strategic initiatives and innovative reporting solutions.
  3. Foster collaboration with cross-functional teams to promote a data-centric culture across the company, ensuring that all strategic decisions are grounded in data.
  4. Pioneer the adoption of analytical best practices, championing data accuracy and integrity through the development of efficient processes and protocols.
  5. Keep a pulse on the e-commerce and marketing industry, analyzing competitor strategies and market trends to identify opportunities for growth and improvement.

Certified Coding Specialist

What you will contribute: 

  • Reviews medical record information to identify all appropriate coding based on CMS, ICD-10-CM, modifiers, and HCPCS/CPT categories. 
  • Verifies and ensures the accuracy, completeness, specificity, and appropriateness of diagnosis codes based on services rendered. 
  • Follows up with appropriate individuals or providers to obtain additional necessary records to resolve coding issues. 
  • Communicates effectively with internal and external sources concerning diagnoses and procedure(s) to assure proper coding and reimbursement. 
  • Operates unique claim technologies in order to identify and resolve coding issues in order to submit clean claims.   
  • Assists and confers with other coders and Director of Coding concerning any problem records.  
  • Stays current with compliance and changing regulatory guideline.
  • The ideal candidate will have: 
  • High School Diploma or GED (Required)
  • 2+ year relevant work experience (Preferred)
  • Surgical coding experience (Required)
  • Certified Medical Coder (CPC) with high degree of competence in this area with two (2) years’ experience. (Required)
  • Certified Orthopedic Surgery Coder (COSC) (Preferred)
  • Must have foundational knowledge of medical terminology and anatomy. 
  • Ability to work with computer and online resources effectively and efficiently.

Business Analyst, Business Operations

PRIMARY RESPONSIBILITIES:

  • Supports Finance, Billing, Market Access, Product and Marketing teams on projects by preparing ad-hoc analysis and presentations as required.
  • Performs a wide range of analytics functions in a fast-paced team environment using tools such as Excel other business intelligence tools.
  • Analyzes Payer contract compliance and trends.
  • Identifies opportunities for process improvements.
  • Designs and executes improvement projects.
  • Conducts complex data analysis and data interpretation
  • Meets established deadlines timely, accurately, and with a sense of urgency.
  • Performs other duties as assigned.
  • This role works with PHI on a regular basis both in paper and electronic form and have an access to various technologies to access PHI (paper and electronic) in order to perform the job.
  • Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire.
  • Must maintain a current status on Natera training requirements.

Medical Coding Specialist II

Position Status: Full-time, Day Shift

Position Location: This position is remote.

Remote opportunities available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming

For applicants within Washington State, the following hiring range will be applied: $22.51 – $31.08 / hour.

Standard Working Hours: 8:00AM to 5:00PM (ET).

Position Summary:

Comprehensive understanding of the entire billing cycle, medical terminology, coding, charge entry, insurance adjudication, contractual agreements, payment posting, statements and collections.

Minimum Requirements:

  • 5 years of multi-specialty coding experience with Current Procedural Terminology (CPT), International Classification of Diseases version 10 (ICD-10), Heath Care Common Procedure Coding System (HCPCS) and Modifier Coding.
  • CCS or CPC required.
  • Vascular surgery experience required.
  • Epic experience preferred.

Outpatient Coder III

alt Lake City, UT

Reqid: 68928

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

Infusion and/or oncology coding experience very helpful!

This position is responsible for abstracting, coding, and interpreting of outpatient clinic and provider services for professional and/or facility billing. This position uses coding knowledge to abstract and record data from medical records and provides support to areas related to documentation and coding. This position codes and charges complex or specialty services and may serve as a resource for other coders. This position is not responsible for providing care to patients.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

  • Performs the final reconciliation on clinic or provider visits and resolves missing, incomplete, or inconsistent documentation by contacting appropriate personnel.
  • Reviews, abstracts, and codes multiple or sub specialty services and complex or unusual cases, and assigns appropriate coding classifications.
  • Interacts with and serves as a resource to coding staff, business office, providers, hospital staff, clinic managers, and other clinical personnel on billing related issues.
  • Researches and resolves high volume accounts, complex or escalated suspended claims, and compliance issues using appropriate databases and shares this information with other coding staff.
  • Researches, interprets, and applies regulatory guidelines to coding and reimbursement decisions and educates staff on associated guidelines and resolutions.
  • Assists in the auditing process.
  • Trains levels I and II coders and may serve as a project lead.
  • Assists with backlog to maintain department quality and productivity standards.
  • Assists with other department coding needs, as requested.
  • May participate on committees and work groups.
  • May formally present information to providers and assist in training efforts regarding coding and billing.

Knowledge / Skills / Abilities

  • Demonstrated potential ability to perform the essential functions as outlined above.
  • Demonstrated leadership, human relations and effective communication skills.
  • Demonstrated knowledge of clinical documentation requirements related to regulatory and reimbursement rules and regulations, and health insurance processing.
  • Demonstrated proficiency in computer software. (e.g. Microsoft Word and Excel).
  • Ability to maintain certifications through continuing education credits.
  • Ability to effectively train others.
  • Knowledge of CMS, AMA, and AHA coding and billing guidelines.

Qualifications

Qualifications Required

  • American Health Information Management Association (AHIMA) or American Academy of Professional Coders (AAPC) recognized certification such as: Certified Coding Associate (CCA), Certified Professional Coder (CPC), Certified Outpatient Coder (COC), Certified Professional Coder-Hospital (CPC-H), Certified Professional Coder-Payer (CPC-P), Certified Coding Specialist (CCS), Certified Coding Specialist – Physician Based (CCS- P), Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), or other specialty certification indicated by the department.
  • Three years of coding, clinical or billing experience.

Qualifications (Preferred)

Preferred

  • Experience in organizing and conducting coding or billing education.
  • Infusion and/or oncology coding experience.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

  • This is a sedentary position that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions.

Physical Requirements

Listening, Manual Dexterity, Sitting, Speaking

Multi-lingual Candidates Welcomed

To inquire about this posting, email: [email protected]

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Sherrie Hayashi

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112
801-581-8365
[email protected]
Online reports may be submitted at oeo.utah.edu/
For more information: https://www.utah.edu/nondiscrimination/

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Coder IV Inpatient Coder

Navigates the patient health record and other computer systems/sources to accurately determine diagnosis and procedures codes, MS-DRGs, APR DRGs, and identify HACs and PSIs or other indicators that could impact quality data and hospital reimbursement.

Codes Inpatient health records utilizing encoder software and consistently uses online tools to support the coding process and references to assign ICD codes, MS-DRG, APR DRGs, POA, SOI & ROM indicators.

Reviews Inpatient health record documentation, as part of the coding process, to assess the presence of clinical evidence/indicators to support diagnosis code and MS-DRG, APR DRG assignments to potentially decrease denials.

Works Inpatient claim edits and may code consecutive/combined accounts to comply with the 72-hour rule and other account combine scenarios.

Adheres to Inpatient coding quality and productivity standards established by Revenue Excellence/HM

MINIMUM QUALIFICATIONS

Completion of an AHIMA-approved coding program or Associate’s degree in Health Information Management or a related field or an equivalent combination of years of education and experience is required. Bachelor’s degree in Health Information Management (HIM) or related healthcare field is preferred. 

Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), or Certified Coding Specialist (CCS) is required.

Three (3) years of current acute care or Inpatient coding experience is required.  Extensive, comprehensive working knowledge of medical terminology, Anatomy and Physiology, diagnostic and procedural coding and MS-DRG, APR DRG assignment. Must be proficient on identifying POA, SOI and ROM indicators for Inpatient records as well as HACs and PSIs to ensure accurate hospital reimbursement.

Current experience utilizing encoding/grouping software and Computer Assisted Coding (CAC) is preferred. 

Ability to use a standard desktop/laptop, email and other Windows applications, if needed, Internet and web-based training tools preferred.  

Specialist, Transition of Care

Required Skills/Abilities:

  • Bachelor’s Degree
  • Ability to maintain working relationships as an “account manager” to various skilled nursing  facilities within Aledade Care Solutions ACO network
  • Ability to work autonomously, taking into consideration clinical and social factors to develop  recommendations for transition of care plan for Aledade patients in SNFs
  • Basic knowledge of performance improvement concepts and EMR documentation
  • Experience working on cross-functional teams to execute complex projects
  • Working knowledge of Medical Diagnosis Coding
  • 3 years’ experience working in a value-based care environment
  • Preferred Skills
  • Experience working with post-acute care providers (including home care agencies and skilled nursing facilities) and other post-acute resources. Experience working with cross-functional teams to implement or refine programs
  • Clinical background (RN, LMSW, LCSW, PT/OT, or other), or deep expertise  in skilled nursing facility transitions (i.e. admissions, administration)

Clinical Coding Analyst

  • Gather appropriate claims data, analyze and prepare summary of analysis to assist in the development of resource allocation strategies to meet changing business needs.
  • Respond to internal and external inquiries regarding specific medical procedure coding issues and provide education on proper coding techniques via written and/or telephonic communications.   
  • Develop educational materials for providers identified as outliers and collaborate with Network Management on delivery/communication of information to provider.
  • Maintain documents for tracking audit results, status/outcomes of reviews etc.
  • Participate in or lead special projects based on business area needs requiring independent, sound decision making and broad based understanding of impact on the individual department as well as impact on corporate objectives. 

What You’ll Bring (Hiring Requirements)

  • RN or LPN with a valid NC license
  • 3+ years of experience in related field.
  • If LPN, 7+ years of experience in related field.
  • Certified Professional Coder (or certificate obtained within 18 months of employment)

Financial Analyst 2

Responsibilities

  • Review, approve, and track project expenses including processing of vendor invoices and tracking of spending against purchase orders
  • Manage project billing, monitor project receivables, and address client budget and billing inquires, as needed
  • Contribute to periodic client financial reports as required by project
  • Assist Senior Financial Analysts with cost estimation for project budget modifications or cost over/under run scenarios
  • Understand and explain key drivers of actual results against Budget and Forecast for various contract types (FFP, T&M, LOE and Cost type)
  • Support Monthly Accounting Close activities to include cost accruals, revenue and profit review and analysis, and indirect expense review.
  • Review and provide quality assurance for client and vendor invoices, expense reports, cost reports, purchase requisitions, and other project-related expenses to ensure compliance with accounting standards and regulations
  • Closeout project accounts at project completion
  • Supporting Senior Financial Analysts in revenue and cost-estimating efforts for proposals
  • Perform other duties as assigned

Qualifications

Bachelor’s Degree in finance, accounting, economics, or related area with 2 – 5 years (or commensurate experience) 

Required Skills and Experience 

  • Strong interpersonal and communication skills.
  • Skilled in budget development, forecasting, and analysis.
  • Ability to juggle multiple tasks under time pressure while maintaining accuracy and close attention to detail.

Financial Analyst 2

Responsibilities

  • Review, approve, and track project expenses including processing of vendor invoices and tracking of spending against purchase orders
  • Manage project billing, monitor project receivables, and address client budget and billing inquires, as needed
  • Contribute to periodic client financial reports as required by project
  • Assist Senior Financial Analysts with cost estimation for project budget modifications or cost over/under run scenarios
  • Understand and explain key drivers of actual results against Budget and Forecast for various contract types (FFP, T&M, LOE and Cost type)
  • Support Monthly Accounting Close activities to include cost accruals, revenue and profit review and analysis, and indirect expense review.
  • Review and provide quality assurance for client and vendor invoices, expense reports, cost reports, purchase requisitions, and other project-related expenses to ensure compliance with accounting standards and regulations
  • Closeout project accounts at project completion
  • Supporting Senior Financial Analysts in revenue and cost-estimating efforts for proposals
  • Perform other duties as assigned

Qualifications

Bachelor’s Degree in finance, accounting, economics, or related area with 2 – 5 years (or commensurate experience) 

Required Skills and Experience 

  • Strong interpersonal and communication skills.
  • Skilled in budget development, forecasting, and analysis.
  • Ability to juggle multiple tasks under time pressure while maintaining accuracy and close attention to detail.
  • Ability to work with minimal supervision

Senior Storage Engineer

  • Developing strategies for efficient data management, backup, and recovery
  • Documents and maintains storage assets for multi-location storage environment
  • Driving collaboration with cross-functional teams, building relationships with key stakeholders, and gathering platform feedback and requirements
  • Attend meetings and evaluate projects for level of engagement required, and coordinate implementation activities across multiple teams
  • Provide assistance as required in analyzing the trends and suggesting long-term and short-term improvements
  • Help promote a consistent vision and strategy throughout the organization
  • Effectively and professionally interact with customers, clients, and employees.
  • Must be willing to carry a cell phone, be on-call and occasionally work odd hours to help meet customer service level agreements.
  • Complete all responsibilities as outlined in the annual performance review and/or goal setting.
  • Complete all special projects and other duties as assigned.
  • Qualifications
  • Bachelor’s degree in computer science, Information Technology, or Information Systems and 8+ years of related work experience, or 12+ years of related work experience without a bachelor’s degree.
  • 5+ years of extensive experience in the following areas:
    • SAN – Nimble, Pure, Hitachi, Dell EMC
    • NAS – Dell EMC Isilon, Oracle ZFS, Hitachi HNAS
    • Object storage – Dell EMC ECS
    • SAN Fabric administration and maintenance (Brocade, Cisco MDS)
    • Managing and monitoring a backup environment leveraging enterprise backup technologies including CommVault, Rubrik, and Veritas

Remote Senior AI Engineer

hat you’ll need:

  • Expert Artificial Intelligence knowledge, particularly using Microsoft Azure AI services 
  • Strong programming skills in Python, C#, or a similar language.
  • Knowledge of machine learning 
  • Knowledge of Azure LogicApps 
  • Excellent problem-solving, analytical, and communication skills.
  • Expert with responsive and adaptive design.
  • Understanding of SEO principles.
  • Proficient working with Visual Studio MVC environment. 
  • Self-motivated, critical thinker with a strong technical background.
  • Proficiency in troubleshooting/debugging issues during the development lifecycle and use necessary tools to measure software quality/performance.
  • Ability to interact with all levels of an organization as an adviser on system capabilities and business processes, and to act as the department’s principal spokesperson in areas of expertise.
  • Ability to work collaboratively in a team environment and lead projects.
  • Ability to make sound decisions that have a significant impact on business operations and services.
  • Ability to analyze and interpret complex data.

Refund Specialist (Remote)

Job Details
Description
Envision Radiology is looking for a Remote Full Time Refund Specialist to join our team!
Open to AL, AZ, CO, FL, ID, LA, MO, NE, NC, OK, TX, UT, VA, WA & WI Markets
Monday – Friday 8:00AM – 4:30PM MST | Position Pay Range $17.35 – $20.95

Summary/Objective

The Refund Specialist is responsible for reviewing patient accounts, identifying patient & insurance overpayments and credit balances. This position works closely with insurance companies and internal billers to reconcile correct payments received. Additionally, evaluates and verifies accounts in accordance with program provisions. This will include data entry, posting payments, reconciling billing & invoices, checking balances, maintaining patient files and requesting refunds.

Essential Functions

Identifies credit balances due to electronic or manual insurance overpayments, patient overpayments, and adjustments resulting from denials or contractual allowances.
Investigates and resolves assigned credit balance accounts by ticketing system, credit balance tickler or emails.
Corrects patient and insurance payments to patient accounts, calculates, enters and corrects contractual adjustments and patient discounts if needed.
Issues patient and insurance refunds.
Detects posting and payer trends and/or errors.
Handles both internal and external phone calls regarding credit balances and refunds.
Other duties as assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Financial Management.
Ethical Conduct.
Thoroughness.
Organization Skills.
Personal Effectiveness/Credibility.
Supervisory Responsibility

This position has no supervision responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to talk and hear.

Travel

No travel is expected for this position.

Job Qualifications
Minimum Qualifications / Experience:

Three plus years’ experience working with credit balances from electronic/manual EOBs, lockbox and patient payments or equivalent experience in patient accounting
Three plus years’ experience in medical billing & refunding insurances and/or patients’ accounts or equivalent experience in patient accounting
Detail oriented, self-motivated, a problem solver and a team player
Ability to navigate multiple computer screens and browsers quickly and accurately
Ability to excel in a very fast-pace team environment
Ability to continuously “exceed” company and customer expectation
Strong communication skills & professional demeanor
Education / Certifications:

Minimum of High School diploma or equivalent (GED)
Additional Eligibility Qualifications

None required for this position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Compliance

Adheres to Envisions Code of Conduct and Compliance Policies and attends annual Compliance training as set forth by the Company.

Company Benefits

Below is a list of benefits that are offered to employees, once eligibility is met.

Health Benefits: Medical/Dental/Vision/Life Insurance
Company Matched 401k Plan
Employee Stock Ownership Plan
Paid Time Off + Paid Holidays
Employee Assistance Program
OSHA Exposure Rating: 1

It is reasonably anticipated NO employees in this job classification will have occupational exposure to blood and other potentially infectious body fluids.

Envision Radiology is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Applications accepted until 5/15/24

Qualifications
Education
Preferred
High School or better in General Education.

Human Evaluator (Contract)

Job Description
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.

At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.

A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.

Role Overview
We are searching for a self-motivated individual who is passionate about Roblox and thrives in detail. You will be responsible for classifying content based on a specific set of guidelines to help us improve Roblox systems. As a Human Evaluator you will have the opportunity to provide us direct feedback on the performance of various products across the company.

You will:
Classify content based on a set of instructions
Content classification includes the review and classification of text, image, video, and audio
Track and document insights and trends related to annotation projects
Test out new features and provide detailed feedback
Become an expert in a variety of topics to enable more accurate evaluations
Dedicate between 25-29 hours per week with a work schedule from Monday to Friday
You have:
In-depth understanding of Roblox and the Roblox community.
Insight into current trends within the platform
Strong gaming experience and ability to adapt to a variety of gaming environments
Strong verbal and written communication skills.
Demonstrated patience for repetitive tasks and attention to detail
Effective time management skills
Solid knowledge of the technical aspects of Roblox Studio.
Fluency in a second language is a plus
Please note
Benefits below only apply to full time employees in the US.
This role is fully remote

administrative assistant, Licensed Stores – Northeast (Remote – U.S.)

Job Description
Brand
Starbucks Coffee Company
Job Category
Administrative Support
Job Level
Individual Contributor
Posting Date
May 20, 2024
Expiration Date
Jun 04, 2024
Remote/ Hybrid
Yes-Remote
Pay
$23.37-$39.66 hour
Bonus Eligible
No
Now Brewing administrative assistant, Licensed Stores – Northeast #tobeapartner

*The pay range for this position may be narrower than displayed, depending on where the work is performed.

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This position contributes to Starbucks success by providing advanced, dedicated administrative support of a confidential and complex nature to three directors supporting licensed stores. Handles confidential and non-routine information. Exercises independent judgment and discretion in making decisions and carries out activities following general guidelines. Demonstrates the ability to perform effectively with limited direction. Models and acts in accordance with Starbucks guiding principles.

As a Administrative assistant, you will…

Provides administrative support to three directors. Proactively manages executive calendars with attention to accuracy, detail and allocation of time and resources to promote productivity and successful execution of executive and team goals and objectives. Recognizes the need to reprioritize as appropriate if business initiatives change and acts independently to realign executive priorities
Performs general administrative activities including screening and directing incoming phone calls, composing and typing general correspondence including emails and prioritizing, distributing and acting on mail
Serves as a point of contact for the business unit or department. Answers questions, directs requests to appropriate partners and works with other partners effectively to exchange information. Escorts visitors
May organize, host and facilitate activities such as team and cross-functional meetings, conferences and department activities
Directs and executes complex administrative projects including coordinating, tracking or analyzing budgets; researching information to respond to questions; updating databases and organizational charts; creating monthly reports or analyses; organizing large volumes of materials. May research background material and collect data for reports, meetings, events and correspondence
Utilizes advanced technical skills to create dynamic charts, tables, graphs and presentation materials, sometimes containing confidential content, ensuring that the final product has been edited for spelling, grammar and layout
Works with facilities department in planning and organizing team space maintenance and facilities moves
Provides support and resources to department hiring managers for new partner setup and immersion activities
Organizes and schedules team and department meetings, arranges for live and telepresence audiovisual equipment, sets up meeting facilities and may take meeting minutes
Initiates special projects and process improvements based upon observations of department needs. Ensures that the projects achieve the expected results within the specified timeframe and on budget. May direct the work of others
Schedules executive domestic and international travel in compliance with existing policies and procedures. Proactively addresses all aspects of executive’s travel such as currency, weather, culture and locale to ensure executive’s effective use of time and resources to promote productivity
Actively engages with executive’s direct report team to ensure alignment of priorities and open communication paths. May attend direct report team meetings as requested
Serves as a peer leader to administrative team within function
Advises department in the use of the business unit or department’s products and services. Takes initiative to provide training and coaching when appropriate
Advises department in awareness of and compliance with company policies and procedures. Takes initiative to provide training and coaching when appropriate
Supports executive, department and administrative team in coffee education as a part of Starbucks core business
Maintains regular and punctual attendance

We’d love to hear from people with:

Adaptability – comfortable in adapting and demonstrate flexibility in responding to change.
Collaboration – demonstrate confidence, composure and professionalism: able to build trust and works collaboratively in a team environment.
Communication – able to communicate clearly and concisely, both verbal and written.
Customer Services – demonstrate a positive, can-do attitude with the desire to take on additional responsibilities, consistently delivers high quality customer service to both internal and external stakeholders.
Organization – strong organizational skills and high level of integrity and discretion in handling confidential and sensitive information with superior attention to detail.
Technology – proficient with Microsoft Office 365 and virtual tools.
Time Management – able to balance multiple priorities and projects in a fast-paced environment, meet deadlines and follow through on commitments.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Web Design QA Specialist

About this role:
Join our dynamic team as a Web QA Specialist and become an integral part of our mission to create visually stunning, flawless websites for our valued clients in the veterinary industry. In this QA role, you’ll play a critical part in guaranteeing our websites consistently meet the highest design and copy standards of excellence. Your work will be instrumental in completely error-free, fantastic, and functional sites. You’ll collaborate with our talented Web Development teams to bring our clients’ visions to life.

Apply if you’re excited to:

Dive into design reviews, ensuring our websites are nothing short of exceptional in both design, copy, and functionality
Be the guardian of brand standards, client requirements, and web design aesthetics
Stay ahead of the curve by proactively catching and fixing quality errors
Bridge the gap between QA technology and our internal and outsourced teams, ensuring our websites meet defined standards
Play a pivotal role in refining our processes and workflows, enhancing efficiency, and elevating quality
Roll up your sleeves and make direct edits using WordPress
About You:

Attention to detail is your middle name
2+ years of experience in website QA or working in a web design-related role
WordPress expertise, with 2+ years of experience; bonus for experience with a website markup tool
Passion for achieving pixel-perfect perfection and delivering top-notch quality
Well-versed in QA best practices and workflow
The ability to document clear, concise, and comprehensive design recommendations is second to none
You communicate like a pro, both in writing and speaking
Knowledgeable of design and UX best practice
Benefits & Perks
PetDesk is a remote organization focused on a culture, infrastructure, and ecosystem that supports team members’ participation in critical decisions and information sharing, regardless of location. Benefits and perks include:

Medical coverage for employees and dependents (80-90% covered by employer)
Employer HSA contribution with HDHP
401(k) match up to 3.5%
Dependent Care Flexible Spending Account (FSA)
Dental & Vision coverage available
Basic Life and AD&D Insurance
Short and Long Term Disability
Generous Time Off & 13 Paid Annual Holidays
Paid Parental Leave
Pawternity Leave, Financial Pet Adoption Support & Subsidized Pet Insurance
$250 Annual Stipend for Learning and Development
Annual base salary

Pay Range
$24—$26 USD
Petvisor is the parent company of a family of brands that includes PetDesk, Vetstoria, WhiskerCloud, Kontak, and Groomer.io. Petvisor equips veterinary practices and pet services businesses with a suite of mobile-enabled tools, facilitating better communication, service, and client retention. The company’s innovative approach supports over 10,000 veterinary clinics, 400 grooming facilities, and over 20 million pet parents globally.

We are an equal opportunity and strive for a culture where everyone feels empowered to celebrate their whole, authentic selves at work. We encourage varied approaches and points of view to cultivate an inclusive workplace where difference is valued. Diversity fuels innovation and strengthens our bond with our customers and the communities we serve.

Our recruiting process is rooted in “Who: The A Method of Hiring” and consists of an average 2-week hiring timeline. This standardized interview process allows candidates to answer the same questions, experience the same process, and ensure a fair performance review from multiple perspectives.

Please, no external recruiters—candidate profiles submitted from external recruiting agencies will not be considered.

Notice at Collection to Applicants Residing in California
Depending on your location, the California Consumer Privacy Act (CCPA) may regulate how we manage job applicants’ data. Our full notice outlining how your data will be processed as part of the application procedure for application locations is available at this link. By submitting your application, you agree to our use and processing of your data as required.

Claims QA Auditor

We exist for workers and their employers — who are the backbone of our economy. That is where Centivo comes in — our mission is to bring affordable, high-quality healthcare to the millions who struggle to pay their healthcare bills.

Centivo is looking for a Claims QA Auditor to join our team!

As a Claims QA Auditor your will be primarily responsible for pre-payment, post payment, and adjudication audits of claims across multiple employer groups and products, including complex high dollar claims. This includes handling all aspects of the Claims Quality Review program, establishing processing standards, responding to quality issues, assisting in implementing performance improvement plans, providing data for performance guarantee service level agreements, and assisting with ensuring reports are completed and distributed timely.

What you’ll do:

Perform auditing of claims, ensuring processing, payment, and financial accuracy by verifying all aspects of the claim have been handled correctly and according to both standard process and the client’s summary plan description.
Completes reporting of audits finalized with decision methodology for procedural and monetary errors, which are used for quality reporting and trending analysis utilizing QA tools.
Responsible to communicate corrections and adjustments to Examiners as identified on pre-payment audits, including high dollar claims, and to verify corrections and adjustments are complete and accurate.
Identify and escalate trends based on the quality reviews.
Confer with Claims QA Lead, Claims Supervisors, Claim Managers, and/or Training Lead on any problematic issues warranting immediate corrective action.
May investigate and research issues as required to create or improve standard processing guidelines and may participate in projects as a subject matter expert as needed.
Perform any other additional tasks as necessary, including processing of claims, creating policies, training, and/or mentoring examiners through quality improvement plans.
You should have:

Prior experience with a highly automated and integrated claims processing system.
Minimum of three (3) years of experience as a claim examiner and/or auditor with self-funded health care plans and processing in a TPA environment, meeting production and quality goals/ standards.
Detailed knowledge of relevant systems and proven understanding of processing principles, techniques, and guidelines.
Strong analytical, organizational, and interpersonal skills, with the ability to communicate effectively with others.
Attention to details, organized, quality and productivity driven.
High School diploma or GED required.
Associate or bachelor’s degree preferred.
Proficient experience in MS Word, Excel, Outlook, and PowerPoint required.
These are not required, but would be nice to have:

Ability to acquire and perform progressively more complex skills and tasks in a production environment.
Ability to work under limited supervision and provide guidance and coaching to others.
Excellent coaching skills and ability to mentor others towards quality improvement.
Work Location:

This position is remote.
Pay Transparency
The ranges we place in our job postings reflect what we anticipate to be the minimum to maximum of the base salary for this role. Additionally, our overall benefits package includes a few things you may consider towards a total compensation such as bonus, health benefits (some employer paid), PTO, and equity option grants.

Salary Range
$47,000—$51,000 USD

Part-time Data Quality Analyst (Fraud Investigation)

Owl.co is a software company that enables insurers to fight illegitimate claims at scale while removing human bias from the process. Our clients are the top insurance companies across North America, and they are achieving incredible results through our AI-powered, evidence-based platform. We are on a mission to bring state-of-the-art ML and NLP methods to transform this traditionally manual activity into an equitable process. We are well-funded and have engineering offices in New York City, Toronto, and Vancouver.
We are looking for a Part-time Data Quality Analyst to join our team!
As a Data Quality Analyst, you will play a pivotal role in leveraging data to ensure the integrity and accuracy of insurance claims processing. Pulling from open data sources, you will support our clients in monitoring, detecting, and preventing potential illegitimate claims.
Responsibilities & Scope:
Conduct investigations utilizing open data sources and in partnership with Owl’s AI.
Ensure findings are inputted logically, leveraging our internal platform to guide the process.
Analyze external claimant data for quality, completeness, and accuracy.
Efficiently utilize time and resources to deliver high-quality results that maximize value for the company.
Maintain the security and confidentiality of sensitive information.
Operate within company security and disclosure guidelines.
Requirements
Must be available 20-30 hours per week.
Previous experience in open-source content research.
Ability to work independently in a remote environment.
Strong written and verbal communication skills for documenting research findings effectively.
Very comfortable on the computer – ability to type quickly, utilize various search functions and keyboard shortcuts.
Analytical thinker with the ability to exercise creative problem-solving during investigations.
Ability to adapt quickly to evolving technologies and system processes.
Benefits
The compensation for this role is $20.00 per hour.
Bring your friends on board! Help grow our team of top performers and receive a cash bonus through our uncapped, generous Employee Referral Program.

Fraud & Identity Specialist (Contract)

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW

The role will include a blend of areas from reviewing transactions in real-time to prevent fraud, identifying fraudulent activities/ patterns, account takeovers, and handling internal escalations to provide services through the Instacart platform and much more.

This is a 6-month contracted position at Instacart with expectations to work 40 hours/week. This is a non-exempt position, paid hourly, and eligible for additional hours as necessary. You will be scheduled to work 1 or 2 weekend days which your manager will assign to your schedule based on your availability.

Instacart’s Fraud & Identity team takes data-driven, customer-first approaches to ensure we are compliant with all local, state and federal regulations regarding grocery fulfillment. In this role, you will be responsible for executing on processes critical to ensuring the Instacart platform remains secure, safe, and stable for all users.

ABOUT THE JOB

Identify fraud patterns and conduct investigations to deter fraudulent/suspicious activities
Maintain a queue of inbound customer appeals with time management and prioritization skills
Recognize and present opportunities to improve and drive tasks to full resolution
Complete live/ historical data reviews with a detail-oriented approach
Execute on repetitive operational tasks while maintaining attention to detail and having an eye for process improvements
ABOUT YOU

MINIMUM QUALIFICATIONS

1-2+ years of professional experience, ideally in a fast-paced setting in Fraud, Data Processing, or Support related fields OR strong academic record
Strong verbal and written communication skills
Positive attitude and fortitude to work through ever-changing and dynamic operational conditions
Ability to make critical and sensitive issues quickly in a fast paced environment
Operate within a high degree of confidentiality
Weekends or holiday availability
PREFERRED QUALIFICATIONS

Familiarity with ZenDesk or similar (preferred)
Proficient in Excel/ Google Sheets
Understanding of the gig economy

LI_Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.

CA, NY, CT, NJ
$23—$23 USD
WA
$23—$23 USD
OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI
$23—$23 USD
All other states
$23—$23 USD

 Bookkeeper

ARE YOU LOOKING FOR:

  • A remote position where you serve as your client’s indispensable partner?
  • An opportunity to use your talents and skills to build your client’s success?
  • A community of contractors to share ideas and best practices?
  • Regular support and guidance from your BELAY team?

CONTRACTOR PERKS:

  • We manage collecting payment and invoicing on your behalf, saving you the administrative hassle.
  • Access to our contractor benefits partner for affordable health and financial service options.
  • Access to our job board network in a variety of industries.
  • Access our Contractor Community for free templates, upskilling opportunities,

Freelance 3D Animator

Responsibilities:

  • Study and understand the provided storyboard to grasp the creative vision and storyline.
  • Create 3D character animations based on the storyboard, ensuring smooth movements and expressions.
  • Design and develop digital backgrounds and environments to bring the animation to life.
  • Compose layouts by combining the animated characters with the digital backgrounds, following the storyboard’s guidance.

Requirements

  • Proven expertise in 3D animation, with a strong portfolio showcasing work in character animation and digital backgrounds.
  • Proficiency in industry-standard 3D animation software
  • Solid understanding of animation principles, including character performance, timing, and motion.
  • Ability to create visually appealing and immersive digital environments and backgrounds.
  • Strong attention to detail and commitment to delivering high-quality work.

Account Executive

  • Conduct product demonstrations and presentations to showcase the benefits of Tapcheck’s solution
  • Build and maintain strong relationships with clients through regular communication and exceptional customer service
  • Negotiate and close sales agreements, ensuring a win-win outcome for Tapcheck and the client
  • Collaborate with cross-functional teams including marketing, product, and customer success to drive customer satisfaction and retention

What You’ll Bring:

  • 2-5 years of experience in B2B sales, preferably in the technology industry
  • Proven track record of meeting or exceeding sales targets
  • Strong communication and negotiation skills
  • Self-motivated and goal-oriented with a drive for success
  • Ability to build and maintain relationships with key decision-makers
  • Experience using CRM software and other sales tools

Observability Operations Automation Engineer

Key Responsibilities

  • Design, develop, and maintain automation solutions to support observability and IT operations, focusing on improving system monitoring, alerting, and reporting capabilities.  This includes but is not limited to agent deployment and management, synthetic transaction monitoring, and incident remediation and validation workflows.
  • Manage source code and version control using GitHub, ensuring best practices in version control, code sharing, branching, and collaboration.
  • Develop automation scripts and tools using Ansible for configuration management, PowerShell for task automation, Terraform for infrastructure as code (IaC) implementations, and Jenkins for continuous integration/continuous deployment (CI/CD) pipelines.
  • Employ Python scripting to enhance automation efforts, contributing to more sophisticated data analysis and operational workflows.
  • Collaborate with cross-functional teams to identify automation opportunities that can streamline processes, reduce manual interventions, and improve system reliability and performance.

Manager Financial Systems

  • Coordinate and monitor system integration tests and users acceptance tests
  • Serves as a key technical/functional interface between IT and all business functions dependent on financial systems
  • Serve as hands-on lead to identify and suggest approaches to resolve issues
  • Provide expertise around the realization of business requests and technical design specifications
  • Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology standards across the organization

Job Requirements & Experience: 

  • BA or BS Degree preferred or equivalent experience
  • Minimum 7 years of hands on experience with Oracle ERP Applications – EBS and ERP Cloud
  • Experience of at least one full cycle implementation of Oracle ERP cloud required
  • Strong hands-on experience in configuring and implementing ERP cloud applications for order to cash modules – AR, Order Management, Inventory, Service Contracts/Subscription Management and RMCS
  • Must have experience of implementing and supporting global implementation with multiple ledgers, currency and business units
  • 7+ years of increasingly responsible experience in designing and delivering successful projects and implementing technical solutions for business process problems

Inbound Web Intern

In this role, you will be expected to:

  • Assist in implementing SEO strategy onto Corporate website
  • Content editing or staging
  • Deploy or measure specific conversion rate optimization tasks 
  • Collaborating with the team to implement improvements for website performance and user experience

A strong candidate will have:

  • Availability to work for a minimum of 30 hours a week.  Please specify availability within your cover letter.
  • Collaborative and comfortable with working on cross-departmental projects
  • Editorial skills
  • Experience implementing digital marketing strategies
  • Knowledge of SEO best practices
  • Experience with HTML and Markdown
  • Experience with design tasks, such as preparing thumbnail images or visuals included within blog posts
  • A willingness to learn, help out, and go the extra mile.

Temp Paid Media Associate, Social

How your skills and passion will come to life at Headspace:

  • Be a key member of the team that is building a world-class Paid Social strategy across Meta, TikTok, Snap, and Linkedin as part of a larger paid acquisition portfolio
  • Execute hands-on-keyboard day-to-day optimizations, including: trafficking ads and QAing, reallocating budget, and finding new areas of opportunity to help hit KPIs more effectively
  • Analyze performance, build reporting dashboards, and recommend ways of iterating, helping to drive new learnings
  • Work closely with Data & MarTech leads to ensure all tagging needs are met and reporting is optimized 
  • Collaborate cross functionally with creative and marketing teams to develop creative + copy to scale and optimize our social campaigns
  • Assist in continuing to build channel best practices for paid social with the guidance of the Manager, Paid Social and Sr. Manager, Performance Marketing
  • Assist in communication with key partners and vendors when necessary

What you will bring:

Required qualifications:

  • 3+ years of hands-on media buying experience in direct response paid social including strategy development and execution 
  • Experience across the breadth of paid social platforms: Meta, TikTok, Snap, Pinterest, LinkedIn 
  • You have strong analytical skills and are very comfortable working within Tableau & Excel to pull out actionable insights
  • You have exceptional attention to detail and are comfortable working on multiple projects simultaneously
  • You’re a proactive self-starter. You’re someone who can go into the weeds but can also contribute to big picture strategy.
  • Strong verbal and written communication skills
  • Passion for the mental health & mindfulness space 

Network/Systems Engineer in Madison, Wisconsin

Develops and/or analyzes and revises existing administrative operations and management controls including standard practices, operating procedures, management systems, and reporting documentation. Develops and/or coordinates improved policies, methods, procedures, instructions, and forms to achieve greater operations efficiency and cost-effectiveness.

  • Conduct assessments of current and in-process documents for compliance with regulations, policies, and procedures.
  • Identify related policy documents which may be impacted by reviews and updates of other existing content.
  • Offer recommendations to retain, revise, or retire existing resource documents based on factors such as utilization, compliance, and other relevant metrics.
  • Define technical and/or web content management requirements to improve management of resource documents, including search-ability, currency, and identification of authoritative sources.
  • Collaborate with stakeholders and subject matter experts (SMEs) to modify resource documents and implement recommended framework.

Qualifications

Bachelor’s with 12+ years (or commensurate experience)

Network/Systems Engineer in Nashville, Tennessee

  • Coordinates the planning, design, and installation of equipment, using knowledge of engineering and programming as well as sophisticated instruments and computers
  • Participates in system conceptual design and documentation of the design concepts.
  • Installs all new hardware, systems, and software for networks.
  • Designs, creates, and builds network services, equipment and devices.
  • Generates system level requirements verification procedures and customer acceptance test procedures.
  • Monitors system performance and implements performance tuning.
  • Reviews test plans/procedures and ensures they meet the objectives of the contractual requirements and participates in the testing process to validate requirements.

Develops and/or analyzes and revises existing administrative operations and management controls including standard practices, operating procedures, management systems, and reporting documentation. Develops and/or coordinates improved policies, methods, procedures, instructions, and forms to achieve greater operations efficiency and cost-effectiveness.

  • Conduct assessments of current and in-process documents for compliance with regulations, policies, and procedures.
  • Identify related policy documents which may be impacted by reviews and updates of other existing content.

Financial Analyst

  • Budget and cost reviews including analyzing variances between actuals, forecast, and plan, use insight to iterate on forecasts and push for operational improvements
  • Prepares monthly consolidation, review and reconciliation of business unit financials;
  • Financial analysis and modeling — pull and consolidate large data sets, build models from scratch and improve existing ones
  • Prepares/provisions financial reporting and other analytics; develops annual budgets, monthly forecasts, and variance analysis;
  • Works with Accounting and Corporate Finance on monthly/ quarterly/ annual close processes;
  • Collaborate with business leads to summarize and analyze key data
  • Interacts with and provides financial support and manages financial communication with the key individuals;
  • Demonstrates knowledge of proper business practices and best practices in the use of ERP, specifically financials.

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

MINIMUM REQUIRED QUALIFICATIONS 

  • Bachelor’s degree in accounting, economics, finance, math or a related field OR
  • Two (2) years of experience in financial analysis OR
  • Equivalent combination of education and experience

Sr. Engineer, Software

Principal Duties and Essential Responsibilities:

  • Lead development efforts, collaborating with cross-functional teams including internal engineering teams, an external design firm, and product managers
  • Architect scalable and maintainable solutions using React and Go ensuring high performance and responsiveness 
  • Support the design process and ensure it complies with product architecture
  • Complete medium to large features (each with many tasks) independently without guidance
  • Conduct design and code reviews
  • Provide constructive feedback, and mentor junior developers to foster a culture of learning
  • Distill features into implementation level tasks
  • Support planning as regards estimates, dependencies, risk areas, and prioritization of tasks

Minimum Requirements:

  • Bachelors degree in Computer Science, Engineering or related field
  • 5 – 8 years experience in design and programming large scale applications through all phases of the software development life cycle including testing, implementation and auditing
  • Ability to manage multiple priorities and parallel projects with strong organizational, time management, and project leadership skills
  • Experience developing REST API/microservice applications in Go
  • Experience with SQL/NoSQL databases: PostgreSQL, MongoDB
  • Experience with React, HTML5, CSS, TypeScript
  • Experience with continuous integration systems e.g. Harness

Business Analyst (Remote) in Atlanta, Georgia

GovCIO is looking for an analytical, results-driven professional to join our team as a Technology Writer/Business Analyst providing effective documentation, tailored towards executive-level audience, requirements analysis and elaboration, reporting, and functional support to a team-building government services and systems with a focus on user-centered design and agile delivery processes. As a Business Analyst, you will apply your knowledge of technical writing, requirements gathering, and agile processes with a focus on team organization and innovation, to build and enhance existing government platforms.

Candidates for this role must be proficient in both the Technical Writing and Business Analyst aspects of this position.

GovCIO aims to transform government IT by delivering the technology-related innovation necessary to improve governmental operations every day. Come transform government IT with us.

Responsibilities

  • Craft effective, professional, executive level communications to support IT projects and initiatives
  • Own the intake process for all documentation/writing tasks from multiple IT Program and Project Managers, prioritize completion of final products
  • Take ownership of the internal requirements management and development effort in Jira
  • Develop requirements and acceptance criteria based on Product Owner interaction

Business Analyst (Remote) in Olympia, Washington

Responsibilities

  • Craft effective, professional, executive level communications to support IT projects and initiatives
  • Own the intake process for all documentation/writing tasks from multiple IT Program and Project Managers, prioritize completion of final products
  • Take ownership of the internal requirements management and development effort in Jira
  • Develop requirements and acceptance criteria based on Product Owner interaction
  • Elaborate on system designs, flows, and usability through the creation of wireframes and mockups
  • Leverage communication skills to work with product owners and end-users to enhance requirements gathering and feedback for Scrum Teams
  • Complete functional analysis of requirements as needed
  • Assist Scrum Master in coordination, execution, documentation, and reporting on test activities and functional analysis completed by teams
  • Coordinate, execute, document, and report on test activities required to support the integration and systems interfaces
  • Work with development teams and Project Managers to resolve test defects
  • Estimate level of effort based upon tasks and responsibilities specific to tester functions

Qualifications

Required Skills and Experience

  • Bachelor’s Degree in a technical or business field with 5 – 8 years (or commensurate experience)
  • Experience related to information technology type projects
  • Experience drafting executive level communications

Network/Systems Engineer in Jackson, Mississippi

Develops and/or analyzes and revises existing administrative operations and management controls including standard practices, operating procedures, management systems, and reporting documentation. Develops and/or coordinates improved policies, methods, procedures, instructions, and forms to achieve greater operations efficiency and cost-effectiveness.

  • Conduct assessments of current and in-process documents for compliance with regulations, policies, and procedures.
  • Identify related policy documents which may be impacted by reviews and updates of other existing content.
  • Offer recommendations to retain, revise, or retire existing resource documents based on factors such as utilization, compliance, and other relevant metrics.
  • Define technical and/or web content management requirements to improve management of resource documents, including search-ability, currency, and identification of authoritative sources.
  • Collaborate with stakeholders and subject matter experts (SMEs) to modify resource documents and implement recommended framework.

Qualifications

Bachelor’s with 12+ years (or commensurate experience)

Required Skills and Experience

  • Clearance Required:Top Secret
  • Must have or obtain IAT level II certification within 90 days of hire. (i.e., CompTIA Security+(CE)
  • Demonstrated experience and understanding of DOD Security, RMF, and/or NIST Policies

Manager, Digital & Social Analytics

  • Monitor social channels, identify relevant social posts and conversations, and communicate social sentiment to community managers and leadership.
  • Conduct advanced analytics and statistical projects to deepen our stakeholder’s understanding of marketing data trends and their business implications.
  • Leverage 3rd party datasets across competitive research tools to inform broader audience and business implications across all Yahoo brands.
  • Collaborate with social media strategists, brand managers, and community managers to provide data-driven recommendations for their social and marketing strategies.
  • Work directly with the heads of the social media teams to oversee the success of the owned social strategy, which will be measured by aligning ahead on objectives and KPIs.
  • Design and maintain dynamic dashboards to visualize key social media performance indicators, facilitating real-time insights and decision-making for stakeholders.

Requirements:

  • High proficiency in digital and social analytics and listening tools (e.g., Sprinklr, Sprout).
  • Strong written communication skills, including crafting and presenting data-driven analyses and insights to articulate performance and opportunities to key stakeholders.
  • Strong verbal communication skills and adept at pitching persuasive presentations. 
  • Strong Strategic thinking skills, being able to articulate how social and digital recommendations will impact Yahoo businesses at large

Technical Support Engineer

What You Will Do:

  • Working with customers to resolve a wide range of issues with their Confluent deployments
  • Contributing to process development – we’re a small team, so we’re looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
  • Communicating with our core engineering team to provide real-time product feedback from the field
  • Improving product documentation and authoring knowledge base articles
  • Creating and reviewing product demos and internal tooling
  • Working closely with the team behind Apache Kafka!

What You Will Bring:

  • Excitement in learning about streaming data and becoming a domain expert in Apache Kafka
  • Experience in diagnosing, reproducing, and resolving customer issues
  • Desire to make customers successful through direct interaction Two out of these three:
  • Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)
  • Operational knowledge of Java applications (stack, jmap, etc.)
  • Experience with at least one mainstream distributed system (e.g. Kafka, Hadoop, Cassandra, etc.)

Senior Frontend developer

Your main tasks will be:

  • Participation in designing the application architecture;
  • Development of new and finalization of current functionality;
  • Implementation of components and services;
  • Implementation quality control.

We expect from you:

  • Strong knowledge of JavaScript;
  • Have experience and understanding of the practical application of SOLID principles;
  • Proficient in developing web applications using React, with a strong understanding of React’s core principles and lifecycle.
  • Proficiency in modern frontend development tools and practices, including but not limited to, ES6+, webpack, Babel, and npm/yarn.
  • Understanding of HTML5, CSS3, and responsive design principles, with the ability to implement high-fidelity UIs from design mockups.
  • Strong debugging and problem-solving skills, with the ability to optimize front-end performance and ensure a seamless user experience.

Technical Product Manager

The Technical Product Manager (TPM) role in the Order Management pillar sits within the NDC (New Distribution Capability) Product organization. It is the Technical Product Manager’s responsibility to ensure the team is focused on the right work and priorities and to help the team achieve their sprint commitments by providing clear and complete requirements. The TPM is a leader and serves as the voice of the customer. TPM’s build and manage key relationships, gather and combine information from multiple sources, maintain business alignment in the team backlog and communicate effectively with various audiences – all with the goal to deliver value.    

Responsibilities include:

  • Accountable for synchronizing with the Product Manager/s and other TPM’s to ensure new work is brought into the backlog and prioritized appropriately 
  • Responsible for creating user stories from collated requirements by collaborating with internal and external stakeholders to align the product design and development activities to deliver value 
  • Responsible for ensuring everyone in the team understands the user story and is aligned in the sprint 
  • Responsible for prioritization of the team backlog 
  • Accountable for coordinating with the product delivery team(s) to ensure the required activities are delivered to sufficient/agreed quality, time and budget  

Sr. Manager, Cloud Engineering

This person will lead a team of cloud and software engineers and will be expected to provide guidance and project oversight for efforts they’re assigned to.  This team’s primary responsibilities include developing software solutions to meet business requirements; creating solution concepts related to cloud security, authentication, access, and networking and related design diagrams within Google Cloud Platform; developing and deploying application components; and collaborating with cross-functional teams on user data consumption tool enablement efforts.

Responsibilities:

  • Architect, build and support the Enterprise Data Platform with a focus on doing so for user data consumption tools.
  • Ability to learn and navigate a technically complex and rapidly evolving cloud environment, while ensuring engineering teams’ solutions adhere to current and, at times, known future security, networking, and access policy.
  • Manage, coach, and advise team members to help develop and grow their technical expertise. 
  • Inclination and capability to learn new technologies and provide support for them.
  • Participate in AGILE Scrum meetings and/or CI/CD
  • Collaborates with internal customers and stakeholders to ensure alignment in product deliverables and roadmaps.

Stability Engineer

hange Management 

  • Review changes daily focusing on risk, validation, and back out plans 
  • Identify non-compliance to Enterprise Change Management (ECM) and NED policies 
  • Engage team members for adjustments within the change documentation 
  • Represent Network Engineering and Design organization in Change Management Boards 

Required Qualifications

  • 6+ years experience with routers, switches, proxy, firewalls etc..
  • 6+ years experience with various audit tools (Archer) and processes
  • 6+ years experience with audit processes including SOX, HIPAA, FTC, PCI, and etc…
  • Experience with Change Management processes, ITIL
  • Knowledge of data manipulation, and use of appropriate tools (Excel, Access, and others) 

Senior iOS Engineer

  • You will contribute to architectural and design decisions your team makes and be able to articulate the impact of those decisions across the organization.
  • You’re an owner – you’re responsible for operating what you and your teammates built in production. You’ll ensure that the code meets performance, reliability, quality, security, and testability standards.
  • Your voice matters – you’ll actively participate and lead discussions in team and project meetings to ensure we’re solving the right problems, designing systems in a scalable way, and delivering products that help customers love where they live & pros build their businesses.

Who you are

  • A skillful engineer with at least 8+ years of experience developing mobile applications 
  • Proficient in Swift, with experience converting Obj-C code to Swift highly preferred
  • Strong UIKit background with an emerging exposure to SwiftUI 
  • Experience with major open source iOS projects
  • Knowledge of iOS SDK performance tools and optimization techniques
  • Experience in building complex layouts and UI
  • Familiarity with RESTful APIs to connect mobile applications to back-end services
  • Experience writing unit tests and testable code
  • Eager to understand and solve impactful business problems

AI Engineer


  • Explore and experiment with various AI models, libraries, and techniques to find the best approach for solving specific problems.
  • When necessary, develop custom solutions using AI techniques such as machine learning, deep learning, natural language processing, and computer vision.
  • Work closely with data scientists and software engineers to integrate AI solutions into existing systems and workflows.
  • Continuously monitor and evaluate the performance of deployed AI models and make improvements as necessary.
  • Document and communicate technical designs, processes, and best practices.

Qualifications and Experience

  • Bachelor’s degree in Computer Science, Engineering, Mathematics, or related field. Master’s or PhD preferred.
  • Strong programming skills in languages such as Python, Java, or C++.
  • In-depth knowledge of machine learning algorithms, deep learning frameworks (e.g., TensorFlow, PyTorch), and other AI technologies.
  • Experience with data preprocessing, feature engineering, and model evaluation techniques.

Underwriting Analyst

Expectations (In this role, you will):

  • Assess the creditworthiness of loan applicants by analyzing financial data, credit reports, and other relevant information
  • Determine the risk level associated with lending and make informed decisions based on established criteria
  • Evaluate exceptions to credit policy carefully and make recommendations to the Leadership Team
  • Collaborate with internal teams to streamline the underwriting process and ensure timely completion of applications
  • Conduct periodic reviews of existing customers to evaluate credit limit changes and recommend appropriate changes
  • Communicate effectively with clients, providing clear explanations of underwriting decisions and assisting in resolving inquiries

Experience (What we look for):

  • Prior experience in either consumer or small business underwriting
  • A basic understanding of Excel and other platforms of data entry
  • The ability to work both independently and as part of a team
  • Strong attention to detail and the ability to handle multiple tasks effectively
  • Familiarity with fast-paced environments with an “all hands on deck” approach
  • Strong written and oral communication & analytical and interpersonal skills
  • The ability to develop and foster strong cross-functional partnerships

Senior Medical Bill Examiner

Qualifications:

•Certified Coding Designation is REQUIRED
•Medical terminology/coding coursework or experience preferred.
•Requires an ability to break down explanations of complex processes and rules into manageable information.
•Requires a demonstrated level of competency relative to initiative, willingness to act, ability to deal with ambiguity, customer focus, composure, active listening, time management, priority setting and ability to multi-task.
•A minimum of 2 years of experience in medical bill processing or coding required.
•Excellent data entry skills / Requires computer literacy and strong keyboard skills.
•Requires excellent communication skills.
•Requires an ability to problem solve.
•High school diploma or equivalent required.
•Requires some college or equivalent experience.

Coder Phys Practice in Mesa, Arizona

OSITION SUMMARY

Evaluates medical records, provides clinical and surgical abstraction and assigns appropriate clinical diagnosis and procedure codes in accordance with nationally recognized coding guidelines.

CORE FUNCTIONS

  1. Analyzes medical information from medical records. Accurately codes diagnostic and procedural information in accordance with national coding guidelines and appropriate reimbursement requirements. Consults with medical providers to clarify missing or inadequate record information and to determine appropriate diagnostic and procedure codes. Provides thorough, timely and accurate coding in accordance to department specific productivity and quality standards. Codes ICD CM and CPT4 for accurate APC assignment. Addresses National Correct Coding Initiative (NCCI) edits as appropriate. Reconciliation of charges as required.
  2. Abstracts clinical diagnoses, procedure codes and documents other pertinent information obtained from the medical record into the electronic medical records. Seeks out missing information and creates complete records, including items such as disease and procedure codes, discharge disposition, date of surgery, attending physician, consulting physicians, surgeons and anesthesiologists, and appropriate signatures/authorizations. Refers inconsistent patient treatment information/documentation to coding quality analysts, supervisor or individual department for clarification/additional information for accurate code assignment.

Senior Data Analyst

Key Responsibilities

  • Analyze large datasets to generate actionable insights, identify trends, and support data-driven decision-making across various departments, including product, tech, marketing, and ad monetization.
  • Develop and maintain key performance indicators (KPIs) and dashboards to monitor the health and performance of our games, user engagement, user acquisition and monetization.
  • Design, implement, and evaluate A/B tests and other experiments to optimize game features, monetization strategies, and user acquisition campaigns.
  • Collaborate with cross-functional teams, including game designers, product managers, and engineers, to translate data insights into recommendations for product improvements and new features.
  • Draw meaningful conclusions and provide actionable insights from data to shape and influence business growth
  • Create and present data-driven reports to inform stakeholders on product performance, user behavior, and market trends.

HMO Billing Specialist

You will be responsible for the following:

  • Interpersonal skills/expectations include: Excellent communication skills. Effective telephone skills a must.
  • Organization skills/expectations include: Attention to detail necessary.

Do you have what it takes?

Required Qualifications:

  • Minimum of 1 year experience of aspects of billing and collections
  • ​High School or equivalent​
  • Familiar with Microsoft Office

Do you stand above the rest?

Preferred Qualifications:

  • ICD-10: 1 year (Preferred)

Manager, External Financial Reporting

  • Responsible for the collection and review of data to support the information included in the quarterly and annual filings, helps populate the disclosures and liaises with the various departments within the Company to ensure the underlying support documentation is complete and accurate.
  • Identifies areas for business/financial accuracy, process, and efficiency improvements and works with all levels of management to implement change as appropriate.
  • Possesses a deep knowledge of US GAAP and other accounting regulations and guidelines to determine qualitative and quantitative impact on the Company.
  • Conducts technical accounting research and documents findings in a clear and concise technical position paper.
  • Performs other ad hoc job duties and projects as needed.

What You’ll Need:  

  • Bachelor degree in accounting or related fields with CPA.
  • Minimum 5 years of audit-related experience with Big 4 public accounting firm and client base of public companies.
  • Prefer retail client experience.
  • Extensive / in-depth knowledge of US GAAP and other accounting regulations.
  • Possesses a working knowledge of Sarbanes-Oxley.
  • Hold self/others accountable for results while championing the company culture; celebrate success; look for innovative methods to resolve issues and achieve objectives.

Accountant II

  • Maintain cash balances daily & reconcile bank accounts monthly
  • Reconcile general ledger accounts
  • Analyze financial data
  • Provide audit assistance on financial, regulatory, and health plan audits
  • Manage the accounts payable process including check generation

Education/Experience:

  • Bachelor’s degree in accounting or equivalent experience.
  • 2+ years of accounting experience.
  • Strong analytic skills preferred.


License/Certification:

  • CPA preferred.

Plan Controller

  • Prepare and review financial statements and financial reports for both internal and external reporting requirements including schedules or packages distributed to the BOD, corporate senior management & CEO, and the health plan management team.
  • Lead presentations of monthly financial results and analysis to corporate senior management & CEO and the health plan management team.
  • Review and participate in budget and financial forecast processes, including a thorough knowledge of the key operational trends related to member mix shifts, utilization, unit cost, state program changes and health plan initiatives to effectively control costs.
  • Responsible for ensuring and monitoring the health plan’s achievement towards membership, revenue, medical expense, and SG&A goals.
  • Education/Experience:
  • Bachelor’s’ degree in accounting or related field.
  • 5+ years related experience.
  • Strong knowledge of Generally Accepted Accounting Principles (GAAP), Statements of Statutory Accounting Principles (SSAP) and budgeting.
  • License/Certification:
  • CPA preferred.

Admin Analyst, PCC (Remote, $15/hr)

Description

American Specialty Health, Inc. is seeking an Administrative Analyst to join our Practitioner Contracting/Communications department. This position will provide administrative support for the Practitioner Communications Department. The duties include scheduling meetings, updating and quality assurance of documents, and supporting the overall posting and release of materials to the practitioner network in various formats. The ideal candidate enjoys taking on any task that comes their way, can work on multiple projects at once, and always communicates in a positive and professional manner.

Remote Worker Considerations

Candidates who are selected for this position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).  

Responsibilities

  • Assists in the revision of letters, documents, e-mail templates, webpages and other as needed per established criteria.
  • Posts files to the Content Management System (Tridion) and Intranet sub-web (Front Page) for external and internal viewing on various websites.
  • Sets up mailing material to send out via e-mail, fax and mail according to established criteria.
  • Ensures the communication process goes smoothly and identifies any hold ups to resolution.
  • Maintains various grids for mailings.
  • Schedules meetings based on staff and room availability.
  • Provides copies of mailings to other departments when requested.
  • Provides quality assurance review on files and reports back findings to Coordinator and/or Manager, as appropriate.
  • Recognizes unique situations and alerts Coordinator and/or Manager, as appropriate.
  • Sets up and maintains files and folders.
  • Assists with special projects.
  • Collaborates with team members and contributes positively to achievement of team goals and objectives.
  • Maintains confidentiality of all practitioner information.
  • Enhances computer and systems skills necessary to perform job functions.
  • Performs administrative duties, such as copying, faxing, printing and filing as requested.
  • Represents ASH in an ethical, professional, and positive manner.
  • Maintains all information and material received from employer and outside counsel during employment on a strictly confidential basis.

Qualifications

  • High School diploma required.
  • 2-3 years of progressive experience performing administrative duties.
  • Proficiency with Microsoft Office Suite.
  • Comfortable communicating on the phone, instant messenger, email and intranet.

Core Competencies

  • Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
  • Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
  • Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
  • Ability to effectively organize, prioritize, multi-task and manage time.
  • Demonstrated accuracy and productivity in a changing environment with constant interruptions.
  • Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
  • Ability to exercise strict confidentiality in all matters.

Mobility

Primarily sedentary, able to sit for long periods of time. 

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) environment.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. 

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at (800) 848-3555 x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

#LI-Remote #Administrative #Data #Support

SDE III Android (Remote)

Company Description:

McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day!

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge! This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.Job Description:

  • Give to all aspects of the agile development life cycle including design, development, documentation, testing and operations.
  • As a software development engineer on a team, you will play a pivotal role in crafting the definition, vision, design, road map and development of product features from beginning to end.
  • Design, implement, test, deploy and maintain innovative software solutions to transform service performance, adaptability, cost, and security.
  • Use software engineering best practices to ensure a high standard of quality for all team deliverables.
  • Work in an agile, startup-like development environment, where you are always working on the most important priorities.

Description HereQualifications:

  • 5+ years of non-internship professional software development experience.
  • Extensive programming experience with Kotlin, Java, and Android platform technologies and APIs.
  • 2+ years of experience supplying to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
  • Bachelor’s Degree in Computer Science or related field or equivalent years of experience.
  • Proven knowledge of Computer Science fundamentals (object-oriented design, data structures and algorithm.
  • Strong verbal and written communication skills.
  • Solution-oriented attitude and ability to solve tough problems in a collaborative, cross-functional, and fast-paced environment.
  • Demonstrated leadership abilities in an engineering environment in driving operational excellence and best practices.
  • Highly quantitative with great judgment and passion for building a great customer experience.
  • Uncompromising attention to detail and drive to continuously improve the product.
  • Ability to take a project from scoping requirements to launch to delivery.

Qualifications HereAdditional Information:

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact [email protected]. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

SENIOR SPECIALIST, HUMAN RESOURCES

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

Success. Our winning team pursues excellence while learning and evolving
Career growth. We develop industry leading talent because Ross grows when our people grow
Teamwork. We work together to solve the hard problems and find the right solution
Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:
Mitigate risk for the company and drive engagement by managing timely responses to Associate concerns raised through open-door channels. Execute prompt, timely, thorough, and proactive responses to Alertlines, 3rd party charges, Associate correspondence, social media, or any actionable trends identified through Case Management requiring on-site or remote investigative activity. Provide Associate Relations support for critical incidents such as suicidal associates and domestic violence. Support after-hours critical incident coverage as assigned. Coach and counsel business unit leadership on managing Associate Relations issues. Facilitate Key People Processes and Approachable Leadership training or conduct Climate Surveys in response to Associate Engagement results. Through the investigation process, monitor, validate, and ensure compliance with internal HR policies and procedures and external local, state, and federal laws. Follow all HR Services processes and work with the HR Services Leadership team and legal partners to provide documentation, reports, or investigative case files or records as needed.

The base salary range for this role is $66,800 – $98,350. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long- Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 15 days/year, 15 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Merchandising roles are also eligible to receive a Bonus based on individual and business performance.

ESSENTIAL FUNCTIONS:
Associate Relations-Investigations:

  • Conduct on-site/remote investigations as assigned by the Associate Relations Case Manager identified through Case Management, Alertline, 3rd party channels, social media, associate correspondence, or other vehicles. Required to conduct investigations for all shifts for the business units HR Services supports.
  • Follow HR Services investigation and response processes to ensure consistency and mitigate risk. Enter case notes and supporting documentation, including reporting and video from investigations into the Case Management system daily and in a timely/thorough manner.
  • Work closely with the HR Services team to ensure cross-functional sharing of activities and outcomes.
  • Together with the support team, run reporting and provide related documents such as case management history, compliance sign-offs, etc., to assist in responding to 3rd party claims agency/attorney charges. Conduct investigations as needed for further case closure.
  • Respond on site as necessary to any crises working with the LP and 3rd party – Magellan.
  • Conduct Domestic/Intimate Partner Interactives and follow established protocols.
  • Respond to cases involving Suicidal Associates by following established protocols.
  • Lead First Responder process.
  • Through investigations, monitor that stores are proactively executing a Pro-Associate culture.
  • Advise on Corrective Action Guideline adherence and counsel Store Management on policy violation disciplinary action to ensure consistency.
  • Interpret personnel policy. Assist Field Leadership in redirecting Associates when necessary and formulating action plans with managers when potential associate problems are identified.
  • Develop self by staying abreast of HR techniques and trends.
    Compliance:
  • Respond (within 48 business hours – 24 business hours for Sexual Harassment) to all case management, critical incidents, 3rd Party charges, or other forms of notification relating to Associate relations allegations.
  • Meet established service level expectations, including expected case closure productivity and days to close goals.
  • Follow all HR Services Investigation and Communication processes.
  • Final Pay and effective scheduling within guidelines.
  • Recommend follow-up on appropriate disciplinary action for repeat compliance issues.
    Government Regulations:
  • Work with legal to help support as needed in the research and documentation of any state or federal agency complaints and coordinate response with legal counsel.
  • Stay abreast of regional, state, or federal AR-related legislation and changes that may affect company policy/procedure.
  • Conduct or follow up on ADA regulations and Interactives as necessary to ensure we remain compliant.
    Training:
  • Conduct training workshops and seminars as needed.
    Analysis/Research:
  • Recommend human resource policy, and process improvement recommendations to the supervisor in response to changing needs or trends.
  • As part of the investigation process, assess training, benefits, wages, labor, and associate relations needs and communicate recommendations to business partners.
  • Initiate analysis/reports / statistical data as part of the investigation process and use this data to support findings and identify trends.
    Liaison to Corporate Office/Field/Distribution Center:
  • Guide business unit leaders as needed in implementing and communicating Human Resources, compensation, and benefit policies and procedures.
  • Act as liaison between business units (corporate, stores, DCs) for training, benefits, labor, and associate relations needs.
    Special projects and other duties as assigned.

COMPETENCIES:
Communicates Effectively
Dealing with Ambiguity
Collaboration
Manages Conflict
Decision Quality
Ensures Accountability and Execution
Business Acumen
Plans, Aligns, and Prioritizes

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

  • 3-5 years of multi-unit retail HR or similar Associate Relations Call Center/Shared Services experience preferred
  • Workplace Investigations Training preferred
  • Knowledge of NLRB-related issues is a plus
  • Degree(s) in Business Administration, Organization Development, Human Resources, or other related field preferred
  • Excellent interpersonal, presentation, facilitation, analytical, organizational, and communication skills required
  • Working knowledge of Excel, Word, and Outlook

PHYSICAL REQUIREMENTS/ADA:
This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position.
Occasional Requirements: The job occasionally requires bending, kneeling, reaching, and lifting up to 10 pounds.
May also require occasional 10-15% short notice driving and/or air travel, including traveling overnight (single or multiple) for on-site investigations, business functions, or site visits.
This position may be performed remotely anywhere within the United States. #LI-Remote

SUPERVISORY RESPONSIBILITIES:
None

DISCLAIMER:
This position description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local law.

MANAGER, HRIS

Our values start with our people, join a team that values you!

We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

Success. Our winning team pursues excellence while learning and evolving
Career growth. We develop industry leading talent because Ross grows when our people grow
Teamwork. We work together to solve the hard problems and find the right solution
Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:
The HRIS Manager will be responsible for managing system operations, service delivery, and interactions with clients and vendors for an assigned portfolio of HR systems. This role will lead a team of HRIS professionals, lead technical projects, and assist in the development of our technology roadmap.

The HRIS Manager will:
Manage ongoing service delivery, including the dispositioning, resolution, and escalation of user tickets for their portfolio of HR systems; Partner with HR leadership to support and deliver technical system changes, upgrades and enhancements; Manage systems testing to ensure the integrity of sensitive data; Contribute to HRIS strategic planning to support short and long-range Company goals.

The ideal candidate is a team leader with technical subject matter expertise in HRIS, who can effectively manage administration of a system portfolio, build relationships with Client groups, collaborate with Business Partners, oversee vendors, and manage portfolio communication.

The base salary range for this role is $117,500 – $192,950. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long- Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 15 days/year, 15 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Merchandising roles are also eligible to receive a Bonus based on individual and business performance.

ESSENTIAL FUNCTIONS:

  • Operations Management: Manage HRIS capabilities in support of business needs and HR strategy, with focus on ATS and LMS portfolios. Serve as subject matter expert for systems, processes, administration, and end-user experience.
    o Provide end user support, including hands-on management and team oversight in the dispositioning of system user tickets and active management of issue management and escalation in accordance with HRIS governance guidelines.
    o Manage the upload and testing of new LMS, ATS, and other portfolio system content.
    o Partner with vendors, IT, and HR leadership to identify and mitigate potential risks.
    o Identify and implement best practice quality control standards to ensure highest quality operations.
    o Track and adhere to compliance requirements.
  • Strategic Planning: Partner with HRIS leadership and Clients to support the technology roadmap with program scoping, resource planning and portfolio management.
  • Project Management and Initiatives:
    o Evaluate operational effectiveness and develop business cases to prioritize process and system improvement initiatives.
    o Lead assigned HRIS projects related to upgrades, enhancements and new implementations: Manage requirements definition and design by defining business requirements and creating functional specifications and related documentation; manage User Acceptance Testing; support defect resolution.
    o Ensure management is fully informed of risks, issues, challenges and contribute to design of solutions to address issues, mitigate risk, and support operations.
    o Provide support for development of training to system users.
  • Vendor Management: Maintain relationships and manage escalations with vendors and service providers for assigned portfolio of HR systems.
  • Training and leadership:
    o Provide leadership, coaching, development, and mentoring for team of analysts.
    o Provide thought leadership on industry and technology trends, competitive benchmarks, and best practices.
    o Effectively translate strategy, goals, and management philosophies into pragmatic and actionable deliverables.

COMPETENCIES:

  • Business Acumen
  • Plans, Aligns and Prioritizes
  • Organizational Agility
  • Communicates Effectively
  • Building Effective Teams
  • Ensures Accountability & Execution
  • Manages Conflict
  • Collaboration
  • Developing Talent

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

  • Bachelor’s degree
  • Minimum of 3 years of prior HRIS experience in a leadership role
  • Experience with vendor management
  • Experience with LMS and ATS preferred
  • Proven analytical and customer service skills
  • Ability to interact with all levels of internal and external personnel
  • Ability to exercise discretion with highly confidential information
  • Ability to lead others by providing expertise, and to manage workload and delegate work to others
  • Good communication skills, both verbal and written, with all levels of associates

PHYSICAL REQUIREMENTS/ADA:
This position requires the ability to work in an office environment, including using a computer, attending meetings, working as part of a team, and the ability to communicate with team members and others. Regular attendance also is a requirement of the position.
This position may be performed remotely anywhere within the United States. #LI-Remote

SUPERVISORY RESPONSIBILITIES:
Managers and Analysts

DISCLAIMER:
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Quality Assurance Manager, RWE Clinical Trials – Remote

Job Summary:

The Quality Assurance Manager is responsible for the operations and maintenance of the Quality Management System (QMS) under oversight of the Sr. Director of Quality Assurance. The Quality Assurance function serves to ensure compliance with the US FDA requirements as well as internal quality systems requirements. The Quality Assurance function also has oversight of internal and sponsor audits as well as regulatory inspections, compliance and regulatory support initiatives. This position plays a crucial role in Clinical Trials program wide culture of quality.

Job Responsibilities:
Accountable for daily operations to maintain Quality standards and project timelines.
Demonstrate proficiency in formal quality management systems (QMS) deployment.
Lead QMS initiatives (e.g., Vendor Management Process, CAPA)
Manage Clinical Trials Standard Operating Procedure development, review and maintenance.
Maintain an open line of communication with the stakeholders or project deliverables.
Identify and escalate any critical or major findings or trends to the Sr. Director of Quality Assurance.
Provide guidance to staff in resolving findings and implementing processes, including root case analysis, implementation, and evaluation of CAPA plans.
Work closely with leadership to close identified gaps and ensure continuous process improvement in collaboration with the broader Quality Management function (i.e., Quality Control, Quality
Assurance, and Compliance)
Develop internal and external audits/inspections plans and conduct audits.
Ensure conduct of initial and ongoing study risk assessments and the development of strategies for approaching identified risks.
Contribute to development and implementation of an integrated Quality Management Plan for each study, as needed.
Independently review reports and documentation generated by the sponsor/CRO for each ensure all findings are resolved.
Support the Sr. Director of Quality Assurance with implementation of a comprehensive staff training program, including content delivery and documentation compliance with all required training.

LI-TO1

About Walgreens and WBA

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation’s medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.

The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.

“An Equal Opportunity Employer, including disability/veterans”.

Basic Qualifications
Bachelor’s degree and 4 years of experience in Pharma/Clinical Quality Management OR High School/GED and 7 years of experience in Pharma/Clinical Quality Management.
Deep understanding of the drug/device development process including new clinical trials models.
Exceptional working knowledge of ICH GCP, US CFR, and HIPAA regulations.
Experience working independently and making informed decisions related to clinical trial quality.
Experience overseeing multiple clinical trials concurrently, while maintaining attention to detail.
Experience prioritizing tasks and resources, meeting deadlines, and being adaptable to changing priorities.
At least 2 years of experience contributing to financial decisions in
the workplace.
At least 2 years of direct leadership, indirect leadership and/or cross functional team leadership.
Willing to travel up to/at least 25% of the time for business purposes (within state and out of state)
Preferred Qualifications

Quality Management System and continuous improvement experience.
Decentralized/hybrid clinical trials experience.
Expertise of modern clinical trial site technologies (e.g., eReg, eSource, eConsent).
Tech-savvy with the experience applying new systems to everyday tasks.

Technical Writer III (Contingent)

strong written and verbal communication skills
Experience working with XML, markdown, or HTML
Familiarity with using and following a style guide
Please note that this is a contract role providing services to Amazon via Allegis Global Solutions. If you are selected for this role, you will be employed by AGS and will not be an employee of Amazon.

Amazon.com is looking for an outstanding technical writer for the Foundational Web Services team.

As a technical writer, you will create and publish technical documentation for the Amazon technology platform, including developer’s guides and detailed API documentation.

Successful past delivery of developer-oriented technical documentation for a programming platform is required. Must have experience writing documentation for APIs, SDKs, components, and tools. Your documentation will be used by internal software developers and external 3rd parties building applications on the Amazon platform. This position requires precise documentation and clear communication and presentation skills, along with a solid understanding of software engineering. The ability to create and document code in Perl, C++, PHP, and Java is required because you must quickly understand the complexity of our systems, create sample applications that demonstrate individual components of the system, and share this information with others.

Key Responsibilities:

  • Design, develop & deliver documentation for the Foundational Web Services platform
  • Develop content re-use and single-sourcing strategies
  • Help evaluate and select tools and technologies for the technical publications team

Qualifications:

  • 4+ years in a writing or lead writing role
  • Proven ability to work with developers and write for a developer audience
  • Experience working with a programming language such as Java, C#, or C++ is essential
  • Proven experience designing documentation for software APIs
  • Strong interpersonal, written, and verbal communications skills
  • Passion to thrive in a fast-paced, ever-changing environment
  • Experience with XML-based publishing systems
  • Some experience with web services and related technologies a plus

Contract Length: 6 Months

Location: Remote

Pay Range: $38 – $42 per hour

Technical Support Representative

A Day in the Life

  • Provide technical solutions in real time to external customers that are received via web portal, e-mail, and phone  
  • Independently resolves nearly all low complexity and most basic baseline functionality support cases
  • Documents client interactions, including details of inquiries, complaints, comments, and actions taken   
  • Research case resolutions when needed to ensure thorough and accurate responses are provided  
  • Provide customers with application best-practice and software set up advice 
  • Track reported cases in internal database, following company procedures and ensure quality targets are achieved  
  • Proactively follow up with open cases on a regular basis, updating customers as needed
  • Other Skills:   
    • Strong communication and interpersonal skills- including relationship building, collaboration and verbal/written communication. 
    • Strong organizational skills and excellent time management skills  
    •  Ability to prioritize work and handle multiple tasks  
    • Attention to detail  
    • Drive to research and problem solve +troubleshooting skills 
    • Basic T-Accounting preferred (knowledge of ledgers, debits, credits, etc a plus) 
    • Knowledge of CMD network commands (Ping, Nslookup, Tracert, etc.) 
    • SMTP Configuration knowledge preferred 
    • Understanding/troubleshooting skills for webserver file structures/layout preferred 

wall system estimating experience

* Must have curtain wall system estimating experience* Prominent building products manufacturer in search of a Project Estimator to focus on curtain wall projects. This is a remote opening. The Estimator will provide accurate and comprehensive estimating services for the key biddable divisions to ensure bid packages for both negotiated and competitive bids are accurate and of high quality. Because the Cost Estimators are highly independent, prioritization and follow-through are critical as are updates to management around key projects.

  • Support an environment of collaboration among the sales, estimating, office and fabrication and installation departments.
  • Proficient in estimating for all biddable divisions.
  • Proficient in preparation, interpretation and presentation of project estimates.
  • Perform value added cost analysis for project budget preparation.
  • Perform detailed digital quantity take-offs for assigned divisions.

#LI-BB1

qualifications:

  • Experience level: Experienced
  • Minimum 3 years of experience

Engineering Manager, Security Incident Response

  • You are well versed in the latest adversary techniques, attack lifecycle, and incident response procedures.
  • You can successfully coach, mentor, develop, and inspire a talented and senior team.
  • You are confident in working with frontline teammates, executives, and third-party organizations to inform and coordinate collaborative efforts.
  • You can drive success with minimal process and a heavy emphasis on individual responsibility.
  • You cultivate team morale and culture and partner with leadership to implement strategies for managing the high-velocity and often stressful tempo.
  • You have experience managing a hybrid team of in-person and remote engineers.

Senior Network Engineer in Phoenix, Arizona

Required Skills & Experience

  • Extensive hands-on experience with Cisco products including Cisco Wireless with a strong understanding of wireless design and coverage.
  • 7+ years of experience with Cisco Route Switch and Wireless infrastructure.
  • Experience or understanding of Cisco Nexus platform.
  • 5-7 years of experience with WAN System Design and Integration.
  • 5-7 years of experience in large complex project oversight.
  • Previous experience in healthcare supporting hospital systems (highly preferred).
  • Established understanding of network connectivity and protocols.
  • Experience with datacenter and MDF/IDF closet construction design (cabling, racks, power, cooling).
  • 5-7 years of experience with vendor management.
  • Proven abilities in problem management, process analysis and root cause analysis is required.
  • Excellent judgment in determining work and problem resolution priorities and approaches.
  • Ability to handle multiple tasks, set priorities, schedule and meet deadlines in a past paced work environment is required.