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Claims Administration Senior Coordinator
Employer: Zurich Insurance Group
Zurich North America is hiring a Claims Administration Senior Coordinator to join our Operations team! We are open to hiring talent anywhere in the U.S. as this is a remote position. The selected candidate must be willing to work M-F 8:30 -5:00 P.M., Pacific Standard Time (PST).
In this role you will be responsible for:
- Handles key support functions for office, as outlined in operations best practices.
- Manages exception financial processing, including wire transfers, recovery processing and payments, per defined workflows.
- Generates distributes and processes internal control reports or other operational reporting per defined workflows.
- Manages database records as appropriate.
- Responds to customer inquiries quickly, accurately and in a professional manner.
- Offers first level problem resolution to customers and escalates inquiries appropriately .Assists with claims set up, researches complex claim and policy coding issues and documentation retrieval as appropriate.
Basic Qualifications:
- High School Diploma or Equivalent and 3 or more years of experience in the Clerical or Office area.
OR
- Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Clerical or Office area
Preferred Qualifications:
- Strong Microsoft Office
- Strong customer service skills
- Strong interpersonal skills
- Automobile industry experience
As a condition of employment at Zurich, employees must adhere to our COVID-related health and safety protocols, including, without limitation, a requirement that employees attest as to their vaccination status with a YES/NO, and upload proof of vaccination status, or negative COVID test results when allowable, to a third-party vendor. These are continuously re-evaluated and the requirements may change at any time.
Coordinator 2, Pharmacy Purchasing
Employer: Rite Aid
The primary purpose of this position is to coordinate and execute system checks and essential item maintenance. As well as maintain accurate reporting and databases. The incumbent is also required to perform all tasks in observance of Rite Aid’s brand and strategy and adhere to our core values and service attributes.
- Create and maintain daily formulary file
- Perform and validate various system checks for accuracy
- Verify and execute wholesaler pricing files to ensure proper billing of products
- Maintain tracking reports
- As needed item maintenance – including item setups and price maintenance
- Report and information validation
- Survey the market place using tools provided to construct vendor and product listings
- Generate and maintain indirect contract databases for auditing by DSD Accounting; perform auditing of indirect contract pricing on preferred formulary products to ensure proper billing of products
- Backup support to execute recalls to stores as issued to Rite Aid; assist where appropriate with patient-level recalls to ensure that recalled products are properly pulled off of the shelf to prevent dispensing to customers
Requirements:
- Associate’s Degree (AA)
- Or equivalent experience in lieu of degree required
- 3 years of experience in office environment preferred
- Microsoft Excel experience required
- Microsoft Access experience preferred
Release Coordinator
Employer: Hagerty
We are searching for an innovative and proactive Release Coordinator to join the National Partner Onboarding team. National Partner Onboarding involves integrating systems with our partners to provide high value products for the customers. The system is at the core of how Hagerty runs and maintains our complex insurance businesses. From quoting, issuing, and maintaining policy information across all digital and sales platforms and for all vehicle types. This system is complex and is undergoing large-scale resiliency upgrades, in addition to starting the journey to migrate to the public cloud and de-couple into service- and domain-oriented architectures.
Ready to get in the driver’s seat? Join us!
What you’ll do
- Work with leaders across Hagerty to drive the vision of Hagerty’s Partnership platform.
- Facilitates release planning meetings with key stakeholders to identify proper sequencing of release packages. Ensures that issues and risks are identified, understood, and dealt with in a manner that mitigates risk to scope and schedule.
- Defines and documents the release recommendation for each release and/or change to production. Includes release scope, schedule, deliverables, and roll back plan. Reviews release recommendation with key stakeholders.
- Oversees release decisions and processes in terms of the big picture/cross-departmental impacts.
- Documents and communicates all changes for a release in release notes which are published to both the internal team and partners.
- Attends change management such as CABs and deployment planning meetings to collect data and information pertaining to the release.
- Coordinates and schedules key change to production activities. This includes the tracking of all elements with team leads as the project moves through testing regions into production.
- Supports release execution by monitoring of each phase of the release. Validates the release as it progresses thru various release gates and test phases, alerts appropriate stakeholders of any errors or issues that need to be addressed.
- Provides release coordination and communication during and after deployment.
- Creates requests for change (RFC to production) and obtains appropriate approvals.
- Facilitates emergency releases from production incident identification to incident closure after release.
- Verifies capture of customer acceptance/signoff on deliverables.
This might describe you
- Has managed releases in large or mid-size organizations. Looking for an empowered person to facilitate release process improvements.
- Works effectively across teams and functions, including engineering, product, and operations. People at Hagerty create bridges and think with a product mindset.
- Considers various options, thinks critically, seeks feedback, and lives the values of a growth mindset.
- Collaboratively and proactively solve problems from initial design to production to post-deploy
- Demonstrate our values: One Team Hagerty, Take Care of Each Other, Improve Every Day, Work with Purpose & Energy, and Enjoy the Ride.
Other Things to Note
This role can be worked from any U.S. remote location
Ecosystem Marketing Coordinator
Employer: Klaviyo
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying.
Why You Should Join Klaviyo’s Ecosystem Marketing Team
We’re looking for a highly organized, process-oriented and ambitious marketing coordinator to join the Ecosystem Marketing team at Klaviyo. If you thrive off checklists (and crossing them off), pulling off exciting marketing campaigns and being a driving force for helping a team succeed, this role is for you.
The Ecosystem Marketing team is responsible for creating co-marketing campaigns with Klaviyo’s key Platform, Services, Integrations and Strategic Alliances Partners that drive awareness of Klaviyo and its solutions to customers — resulting in new, loyal, and growing Klaviyo customers.
You will be responsible for supporting co-marketing campaigns and helping strengthen our relationships with Partners. You’ll be measured by the seamless execution of these campaigns which impact Klaviyo’s strategic objectives. Additionally, you’ll be expected to help develop and implement processes that improve the efficiency and scalability of the team.
You’ll report to the Head of Ecosystem Marketing, work closely with Ecosystem Marketing Managers and collaborate frequently with other teams within Klaviyo, as well as Partners. This role has the opportunity to grow into more senior individual contributor roles.
How You Will Make a Difference
- Increase the team’s impact by helping execute and organize co-marketing campaigns according to processes and workflows. The seamless execution of co-marketing campaigns drives short and long term business impact for Klaviyo and Partners.
- Support the success of Partners, Customers and Klaviyo by developing win-win-win marketing campaigns. You’ll help Partners develop co-marketing concepts based on Klaviyo’s core marketing themes and objectives, while staying true to the Partners own objectives.
In your first 30 days, you’ll be responsible for:
- Gaining practical use of Klaviyo’s product, teams and tools to operate independently and with customer empathy
- Developing a deep understanding of the Partner personas you’ll be working with
- Learning standard operating procedures, systems and workflows within Ecosystem Marketing and Marketing broadly
- Building rapport with Klaviyo’s Marketing and Partnerships teams
- Supporting execution of co-marketing campaigns alongside Ecosystem Marketing Manager
In your first 60 days, you’ll be responsible for:
- Owning coordination of Ecosystem Marketing campaigns and ensuring Ecosystem Marketing Managers are being supported by your workflow organization
- Analyzing co-marketing outcomes and identifying areas for optimization
In your first 90 days, you’ll be responsible for:
- Collaborating with Partnerships and Marketing on a strategic co-marketing plan for the second half of 2022
In your first year, you’ll be responsible for:
- Contributing to the overall impact of Ecosystem Marketing and in turn impacting Klaviyo’s strategic objectives
- Strengthening collaboration and trust with internal team members and Partners
Who You Are
- 3+ years experience working in a marketing organization at a SaaS organization
- Collaborative and able to build relationships with internal team members, Partners and Customers
- Customer first mindset
- Radical ownership
- Highly organized and able to prioritize initiatives
- Optimistic, agile and flexible when necessary
- Metric-minded and data-driven
- Organization and presentation skills
- Strong experience using workflow management systems such as Monday.com or Asana
- Basic presentation crafting skills via Google Slides, Powerpoint or Keynote
Marketing skills and tools:
- Practical understanding of marketing channels including email marketing, performance marketing, social media marketing, SEO, brand, product marketing, community events and more
- Previous experience writing short form and long form copy (though not required for the role, it is necessary to understand the content channel)
Sales skills and tools:
- Experience using a CRM (Salesforce)
Preferences:
- Experience working in the eCommerce industry
- Experience working in or with technology B2B sales teams
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