by twochickswithasidehustle | Jun 30, 2022 | Uncategorized
Employer: Quad Graphics
Employees at Quad thrive at the intersection of thinking, making and marketing. As we continue to take the bold steps necessary to transform our offering, our goal is to provide our clients with the most powerful integrated marketing platform. We’re all partners in our company, committed to do the right thing, trusting the process, innovating for the future, growing the business, believing in each other, and having a little fun along the way.
The Digital Media Coordinator is responsible for facilitating the placement of approved media plans, as well as confirming and monitoring digital media orders to ensure the clients’ advertising program is executed flawlessly. The successful Analyst provides a high level of service to assigned accounts and digital leadership by ensuring that the tactical execution of media planning, placement, and reporting (including post-buy and financial reconciliation) are handled with accuracy and timeliness. This position is remote.
KEY RESPONSIBILITIES:
- Support digital team in launching and maintaining campaigns on behalf of Quad media clients
- Assist in development of media strategy and recommendation and helping with elements of client presentations
- Facilitate the execution of different digital channels within a connections strategy
- Ensure flawless execution of assigned media buys
- Support the management and confirmation of vendor media orders
- Primary focus on digital operations and quality assurance for all campaign launch/modifications
- Facilitate the analysis and interpretation of data trends and develop improvement solutions
- Monitor campaign performance through regular delivery reporting, ensuring buys are properly executed and troubleshoot issues that arise
- Collaborate with leadership and peers to develop solutions that will enhance our operational efficiency, tools, and systems, and improve current workflows
- Represent Quad Media to vendor reps to analyze value and applicability of media vehicles/tactics for plan consideration as needed
Qualifications:
- Bachelor’s degree (communication, marketing, advertising, or business)
- 0-2 years relevant work experience in digital media planning, buying or execution preferred
- Understanding of digital media platform management tools preferred. Experience with Google Marketing Platform, Google Ads, The Trade Desk and Facebook Business Manager recommended but not required
- Understanding the importance and role of programmatic, paid social and paid search within a media plan
- Strong analytical capabilities with aptitude for determining the optimal ways to setup, deliver, troubleshoot, and QA campaigns.
- Ability to convert and implement strategic plan directions into flawless tactical executions
- Superior oral and written communication skills; focused on fostering strong, collaborative relationships at a tactical level
- High comfort level leading participating in brainstorms, ideation, and filling up whiteboards
- Ability to work with a team to think tactically and execute accurately in order to align Quad’s media execution with customer needs
- Certificates in Google Ads, Google Marketing Platform, Google Analytics, The Trade Desk Edge, Facebook Blueprint, Microsoft Ads and IAB Digital Media Planning & Buying are a plus but not required
APPLY HERE
by twochickswithasidehustle | Jun 30, 2022 | Uncategorized
Employer: Amazon
Amazon is seeking passionate and experienced individuals who can provide world class customer service to fashion customers. An ideal candidate will excel in styling, customer communication, multitasking, and an ever-adapting business. Candidates should be highly motivated, independent and have a passion for styling and fashion.
This team’s operating hours are 5am-10pm PST, 7 days a week, and are subject to change. Candidates must have the flexibility to work a variety of shift tasks including nights/weekends/holidays.
This is a virtual remote position hiring for employees located in Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming Only
JOB RESPONSIBILITIES:
- Review customer profiles and preferences to provide appropriate and fashionable outfitting recommendations.
- Utilize styling expertise, trainings, data and a variety of software programs to provide world class fashion recommendations to our customers.
- Leverage CRM data to build strong customer relationships and retention.
- Carry a high level of Ownership while prioritizing multiple tasks and deadlines, ensuring you lead with customer obsession.
- Inspire our customers through thoughtful curation of outfits as well as expert styling advice.
- Achieve and exceed daily, weekly and monthly performance metrics.
- Work independently and problem solve with minimal supervision
BASIC QUALIFICATIONS
- 2+ years relevant fashion-based experience which can include retail sales/styling, personal shopping, online styling, editorial styling, etc.
- Exceptional communication skills, including the ability to clearly and concisely communicate in writing and speech, as well as listen to and interpret customer needs.
- A strong fashion knowledge base including an array of brands, designers, styles, and trends.
- History of staying-up-to-date and knowledgeable of current and future fashion trends though such mediums as social media, print magazines, blogs, online, etc.
- Excellent time-management, organizational, and prioritization skills.
- Flexibility with full-time schedule, including shift assignments on weekends/evenings.
- Strong interpersonal skills.
- Basic knowledge of MS Office Suite; familiarity with multiple web browsers, window navigation and instant messenger tools.
- A high-level of passion for fashion and style.
- Possess flexibility to quickly adapt to changing customer and business needs.
PREFERRED QUALIFICATIONS
- Fashion Merchandising, or equivalent, degree
- Multi-lingual- Spanish would be added advantage
- AA or Bachelor’s degree
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Job details
- US
- Amazon Fashion
- Database Administration
APPLY HERE
by twochickswithasidehustle | Jun 30, 2022 | Uncategorized
Employer: The Everygirl
Are you the friend who’s always testing the latest tutorial trending on TikTok? Do you enjoy talking about beauty and giving product recommendations? Are your friends constantly turning to you for help to hone their makeup skills? We’re looking for beauty-obsessed writers to join our team!
You’ll pitch and write new and engaging content for The Everygirl site, working directly with an editor. At The Everygirl, we bring relatable, helpful, and engaging beauty content to our readers in a fun way that empowers them to embrace their unique features, enhance their self confidence, and have fun with beauty products. We strive to make our readers’ lives easier; whether it’s sharing attainable makeup hacks, the best shampoos for dry scalp, or seasonal nail color combinations so they don’t find themselves panicking at the salon.
We’re looking for writers to contribute to the following categories:
- Skincare
- Haircare
- Makeup
- Nail Ideas
- Product Reviews
QUALIFICATIONS?
- A strong understanding of The Everygirl’s brand and coverage
- A strong comprehension of AP Style and grammar and ability to follow The Everygirl Media Group Style Guide
- Have experience interviewing professionals and experts, sourcing and researching, or be an expert yourself
- Be comfortable with Google Docs
COMPENSATION?
All articles are paid. Rates will be outlined and agreed upon when pitches are approved.
APPLY HERE
by twochickswithasidehustle | Jun 30, 2022 | Uncategorized
Job Description
Live Chat Technical Customer Service Advisor
Remote – US
The Opportunity:
Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about Anthology and our career opportunities, please visit www.anthology.com.
Student Success brings virtualized support and technology-enabled solutions to the world’s most progressive institutions. We provide IT Help Desk and comprehensive Student Lifecycle Management services that improve student engagement and accelerate learning. Our platform gives institutions an efficient, financially sustainable way to deliver services through the enrollment and learning process. Our goal is to build a better education experience for everyone by extending institutional resources to meet the growing demands of learners.
Student Success is hiring for remote, work from home opportunities with immediate availability and schedules that offer flexibility.
Primary position responsibilities will include:
- Resolving end user inquiries by utilizing chat technologies
- Provide complete and accurate information to customers on every live chat interaction by researching account activity and notes promptly and efficiently
- Handling and resolving situations with customers in a timely and effective manner
- Assisting management with special projects relating to customer service
- Responding to all inbound chats and assisting management for the entire shift with exception of assigned break times
- Installing, maintaining, and troubleshooting computers, printers, phones, and other peripheral equipment
- Troubleshooting hardware and software issues
- Performing software installations
- Performing remote troubleshooting
- Walking customers through outlined problem-solving processes, using our knowledge base system
- Asking questions to determine nature of problem
- Serving as first point of contact for customers seeking technical assistance over chat
The Candidate:
Requirements:
- Able to sit and work at a desk and on the computer for extended periods of time
- Must have a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift
- Home office must have DSL, Cable, or Fiber Internet that is hardwired into a modem/router via Ethernet (Dial up, Wireless, or Satellite internet service cannot be used)
- Must have either an ISP-provided modem that allows a third party VOIP or a personal modem and personal router without restrictions
- Must be able to wire company hardware directly into the router, which may not be more than 100 feet from your computer
- Minimum download speed 15 Mbps and Minimum upload speed 5 Mbps and 100 MS ping or less
- Must be able to pass a typing speed test and type 50 WPM
- Ability to take inbound (voice) phone calls in a conversation-heavy environment
Qualifications:
- High School diploma or equivalent required
- Must be at least 18 years old
- Flexible to work a variable schedule, including evenings and weekends, based on call center needs
- Proficient organizational skills and detail-oriented
- Excellent time management skills
- Proficient with Microsoft Word, Excel, Outlook, and the Internet, along with basic data entry and word processing skills
- Excellent written and oral communication skills
- 1+ years of professional customer service experience, preferably in a large Call Center environment as a chat agent
Preferred skills/qualifications:
- Some level of college completed
- Able to easily operate a computer learning and adapt quickly to software applications
- Able to troubleshoot caller issues and provide supporting help documentation
- Committed to quality and service matrix and culture
- Able to quickly adapt to face changing situations
- Able to provide positive customer experience
- Self-motivated, accountable approach combined with strong sense of teamwork
- Strong sense of customer service with enthusiastic, energetic, and professional behavior
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.
Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
This position is available for candidates residing in the following states: AL, AR, FL, GA, IN, KY, LA, MI, MO, MS, NC, NM, NV, OH, OK, PA, SC, TN, TX, WI, WV
APPLY HERE
by twochickswithasidehustle | Jun 29, 2022 | Uncategorized
Employer: Nelnet
Nelnet is a student loan servicer that’s grown into a real estate investor and software provider. But that’s just the beginning. With 7,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
The Operations Process Coordinator functions as a liaison between Operations and Accounting. This position’s primary responsibility is identifying areas where the business can improve processes and workflows in order to remain competitive, efficient and cost effective. In addition, this position meets with management and stakeholders to identify areas for improvement and develop strategies to enhance business processes. This includes, analyzing and streamlining processes and overseeing updates to process in order to keep work processes going as smoothly as possible. The Process Coordinator will also track teaching hours and convert those hours into time that can be invoiced, enter data, and resolve questions or concerns regarding invoicing.
JOB RESPONSIBILITIES:
- Document procedures, processes and projects, and ensure they are kept up to date.
- Develop plans to support process improvement initiatives across Operations, including developing forms and processes that increase accuracy and productivity.
- Implement new processes based on continuous operational improvement, enhancing productivity and reducing re-work.
- Train associates on new processes and correct procedures.
- Develop communication methods to keep all levels of involved personnel current on project and activity progress.
- Coordinate with management on project support and administrative functions providing process and operational support to the various teams, including: coordination of reporting, data collection, data reconciliation, coordination, and completion of special projects across various teams.
- Responsible for oversight of invoice processing to ensure accurate and complete billing and collections.
- Obtain information from other departments to ensure records are accurate and complete.
- Develop data entry procedures.
- Track event based invoicing items (workshops, coaching) and ensure that associated expenses have been received.
- Track hours and convert hours worked into time which can be invoiced.
- Enter data into system and verify the authenticity of the data being entered, paying great attention to details.
- Submit completed invoice requests to Accounting.
- Work to resolve invoicing questions/issue regarding LIEA/School questions and/or funding/PO discrepancies, including assisting Accounting with collection issues.
- Maintain records regarding payments and account statuses.
Colorado candidates pay range for this role is: $43,000-$45,000
EDUCATION:
- Associate’s Degree in related field (Bachelor’s Degree preferred). A combination of education and experience could be substituted.
EXPERIENCE:
- 1-2 years of experience analyzing, developing, implementing and updating processes and procedures to reduce cost, as well as increase efficiencies and accuracy.
- 1 year of basic accounting/accounts receivable experiences preferred.
- Experience performing administrative and clerical tasks such as data entry, preparing invoices, sending bill reminders, filing paperwork, and contacting clients.
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
- Driven by seeing improvements, launching new processes and reducing pain points for internal and external customers.
- Highly analytical with the ability to define practical problems, collect data, establish facts and use good judgment to draw valid conclusions to solve problems.
- Skilled with thorough research and record keeping skills.
- Detail-oriented, organized and self-motivated with strong math and computer skills.
- Highly self-motivated with a stellar work ethic.
- Team-oriented: engaging in open communication, successfully reducing errors and improving product quality.
- Strong and structured communicator with excellent verbal and written communication skills, as well as listening skills. This includes the ability to motivate others to follow processes (new and existing).
- Ability to adapt quickly to a changing environment and high speed growth.
- Customer service oriented, working in a courteous and efficient manner while demonstrating positive customer service with both internal and external customers.
- Ability to follow guidelines with minimal direction.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.
Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.
APPLY HERE
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