by twochickswithasidehustle | Jul 20, 2022 | Uncategorized
Employer: TridentCare
Description
- Monitors specimen testing and resulting workflow post collection for all STAT orders, and orders sent to reference labs.
- Serves as liaison between client and Laboratory to ensure speedy resulting and release of results in the LIS. Activities can involve following up with dispatchers, phlebotomists, CLS, Lab Assistants, or specimen processors.
- Serves as liaison between client and reference labs (stat labs) to ensure promt fax of results. Activities include calling the reference lab to follow up on result status, adding/modifying requested tests, refaxing results, making demographic corrections.
- Completes data entry of patient demographics and lab order collection details into the LIS.
- Actively monitors LIS “STAT Tracking” program to continually evaluate all pending orders and conduct appropriate follow-up on the oldest orders.
- Collaborates with Lab Dispatch Department to gain an understanding of order comp[etion and drop status.
- Contacts client facilities to schedule “Redraws”; orders that need to be recollected due to unfavorable circumstances.
- Relays critical report values to appropriate personnel at client facilities.
- Conducts detailed and thorough research to find missing specimens.
- Escalates issues to appropriate management staff.
- Assists Customer Service Departments with results requests.
- Uses IP phone to answer calls, place calls, and redirect calls as needed.
- Answers calls from reference labs and phlebotomists.
- Uses email to communicate with in-house lab departments, phlebotomy supervisors, Lab Dispatch, and other departments.
- Works cooperatively and fully communicates with Area/ Regional Phlebotomy Management, Logging staff, Lab Dispatch, Customer Service, Redraw Department, and Courier services.
- Exercises initiative and responsibility by accommodating special requests, expediting urgent cases by conducting constant follow-up, and maintaining a positive attitude to connecting parties to ensure excellent customer service is provided.
- Composes detailed written documentation of issues that occur throughout the shift. It may be necessary to do mild investigations of situations, or conduct troubleshooting, or oversee immediate handling of an unexpected problem.
- Identifies and pursues self-improvement, and positively and quickly adapts to changes when directed.
- Performs other duties as assigned, helps out when attendance issues arise within the office, maintaining a positive attitude during crisis and engaging in daily teamwork with minimal encouragement.
Skills
Required
Typing Skills Min 35 wpm
Intermediate
Typing Skills – 10 Key
Novice
Identify/Resolve Problems
Intermediate
English written/verbal
Some Knowledge
Communication Skills
Novice
Computer Skills
Intermediate
Preferred
Medical Terminology
Novice
Customer Service
Some Knowledge
Behaviors
Required
Dedicated: Devoted to a task or purpose with loyalty or integrity
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
Self-Starter: Inspired to perform without outside help
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education
Preferred
High School or better.
APPLY HERE
by twochickswithasidehustle | Jul 20, 2022 | Uncategorized
Employer: Quartzy
Quartzy is seeking an Order Management Specialist to assist with our rapidly growing eCommerce Operations team, ensuring that all our orders are placed in a timely fashion and that our customers are receiving notifications about orders and shipping.
You thrive in a busy environment, and believe that keeping things organized is an essential part of getting anything done. If you catch a mistake in your work or someone else’s, you’re driven to find out not only why it happened, but how you can prevent it from happening again. Above all else, you are extremely detail oriented. Double and triple checking to ensure you’ve addressed every possible scenario is a part of your workflow, and you pride yourself on never leaving a question unanswered or a follow-up forgotten.
This is a part-time and remote position. You can work from anywhere, and are not required to come into the office. Expected hours are approximately 20-25 hrs/week, and you must be available between the hours of 1pm-5pm PST. Compensation is $14-17/hr.
About You
You are an experience data-entry specialist with a keen eye for detail. Efficiency & speed is the name of the game, and you’re ready to punch(the keys) through a long list of to-do’s!
Why Quartzy
Quartzy is the world’s #1 lab management platform. Every day, hundreds of thousands of scientists from all over the world improve the efficiency of their research by using Quartzy. Our software combines lab resource management and eCommerce, producing unique value in this large market, returning time to researchers who can focus on their next discoveries. Our customer range from wine makers, to food/ag companies, to companies working on COVID testing and therapies. We are humbled every day to serve them.
What You’ll Do
- Process orders in a timely and accurate fashion
- Communicate order status and shipping details to our customers via our online platform
- Escalate any errors that are found
What We’re Looking For
- Detail-oriented
- Fantastic written and verbal communication ability
- Strong multi-tasking and organizational skills
- Ability to operate independently in fast-paced environment
- Available during the following times: Mon-Fri 9:30 am -12:30 p.m. PST (or equivalent in other timezones), 20 hours per week
What We Offer
- Competitive hourly rates
- Dynamic, transparent, and quirky company culture. Read more about it here!
APPLY HERE
by twochickswithasidehustle | Jul 20, 2022 | Uncategorized
Employer: MultiPlan
JOB DESCRIPTION
Imagine a workplace that encourages you to interpret, innovate and inspire. Our employees do just that by helping healthcare payers manage the cost of care, improve competitiveness and inspire positive change. You can be part of an established company with a 40-year legacy that helps our customers thrive by interpreting our client’s needs and tailoring innovative healthcare cost management solutions.
Our commitment to diversity, inclusion and belonging are part of the fabric of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talent individual can participate and perform their best work. We are MultiPlan and we are where bright people come to shine!
The position requires the Operation Support Specialist to assist the recovery team performing various duties when needed. The duties require an intermediate knowledge of the subrogation process. Responsibilities include sorting scanning incoming correspondence, data entry, and creating new Subrogation cases.
JOB ROLES AND RESPONSIBILITIES:
- Completing data entry and new case creation.
- Reviewing claims.
- Retrieving, imaging and prioritizing the daily incoming mail
- Performing ISO Index searches and identifying accidents to refer to Subrogation Specialists.
- Generating and processing IQ batches with guidance for the Subrogation Business Analyst.
- Obtaining information such as claims and plan documents from client remote systems.
- Processing outgoing mail and certified mail.
- Processing incoming emails, faxes, and voicemails onto the Discovery Case Management system.
- Collaborate, coordinate, and communicate across disciplines and departments.
- Ensure compliance with HIPAA regulations and requirements.
- Demonstrate Company’s Core Competencies and values held within.
- Please note due to the exposure of PHI sensitive data — this role is considered to be a High Risk Role.
- The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
JOB SCOPE:
The incumbent keeps the needs of external and internal customers as a priority when making decisions and taking action. The incumbent relies on established guidelines, policies, and procedures, allowing for little to no exercise of independent judgment. Accurate and timely processing of claim documents and requests directly impacts company revenue and client savings.
JOB REQUIREMENTS (Education, Experience, and Training):
- High School Diploma or GED with 1+ years of experience in an office environment, prefer experience in medical claims industry
- Typing skills of a minimum of 45 wpm
- The ability to ask questions to uncover the information needed
- Basic knowledge of working computers/scanners
- Strong communication and client interfacing skills
- Basic knowledge of the Microsoft Office 365 tools
- Required licensures, professional certifications, and/or Board certifications as applicable
- Individual in this position must be able to work in a standard office environment which requires sitting and viewing monitor(s) for extended periods of time, operating standard office equipment such as, but not limited to, a keyboard, copier and telephone
BENEFITS
We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.
Your benefits will include:
- Medical, dental and vision coverage (low copay & deductible
- Life insurance
- Short- and long-term disability
- 401(k) + match
- Generous Paid Time Off
- Paid company holidays
- Tuition reimbursement
- Flexible Spending Account
- Employee Assistance Program
- Summer Hours
APPLY HERE
by twochickswithasidehustle | Jul 20, 2022 | Uncategorized
Employer: Transactly
The team at Transactly is on a mission to be the platform of choice for the people and companies involved in real estate transactions. Our online platform supports agents and their clients with a place where everyone can come together to coordinate and manage these transactions collaboratively. Transactly provides real estate technology and transaction coordination services that shorten the amount of time it takes to close a real estate transaction.
We live by our six core values: Take Ownership, Do the Right Thing, Be Efficient, Be Informed, Invest in People, and Move the Needle. If these are values you embrace, we encourage you to reach out and say hello, we’d love to hear from you.
What we need
We are seeking an organized multi-tasker with exceptional customer service skills to join our team as an Order Processor. An Order Processor will own the relationships we have with our clients and pride themselves on always providing an exceptional customer experience.
This position can be fully remote.
What you’ll do
- Manage clients’ orders from time of order through installation
- Enter orders into the system
- Ensure client orders are placed properly and installed on the date requested
- Additional responsibilities as assigned
What you have
- Excellent oral and written communication skills
- Must be comfortable on the phone
- Customer Service experience
- Call Center experience highly preferred
- Previous order processing experience preferred
- Experience with Salesforce or a similar CRM preferred’
What we offer
- Opportunities for career growth and a chance to make a big impact
- A culture that supports work/life balance and flexibility
- Competitive pay
- Health, dental, & vision plans
- Wellness reimbursement
- 401(k) plan w/ company match
- Generous paid time off, including 10 paid holidays
APPLY HERE
by twochickswithasidehustle | Jul 20, 2022 | Uncategorized
Employer: Cotiviti
Description
Cotiviti Healthcare is the payment accuracy expert! We work with healthcare organizations to recover money, improve processes, strengthen relationships and maximize their value. We are a fast growing and highly successful payment integrity firm with a long history of success. As we continue to grow, we are seeking experienced Payment Accuracy Specialist II to join our team. This is a great opportunity to join a well-established company with competitive pay, opportunities to develop professionally and excellent benefits.
For the safety of our employees and those considering employment with Cotiviti, we are currently conducting all interviews virtually. In addition, the majority of the Cotiviti team is currently working remotely, and we are onboarding new hires remotely as well. As we monitor the pandemic, these arrangements may change and we will update accordingly.
Job Responsibilities
As a successful Payment Accuracy Specialist II, you will identify, develop, and implement new concepts that will recognize incorrect payments. Concepts are developed based on your industry experience, regulatory research, and your ability to analyze medical claim data to discover incorrect payments. You will be responsible for analyzing client data and generating high quality recoverable claims for the benefit of Cotiviti and our clients. You will assist in the identification, validation and documentation of moderate to more complex recovery projects. You will also be responsible for executing more independent projects assigned by your Operations Manager. If you are successful at thinking “outside of the box”, very analytical and love problem/puzzle solving complex medical claims, then look no further, review the position and requirements below and apply now!
Other responsibilities of the Payment Accuracy Specialist II role include:
- Utilizing healthcare experience to perform audit recovery procedures
- Identifying and validating incorrect claim payments
- Identifying and defining issues, developing criteria, reviewing and analyzing contracts and Health Plan reimbursement regulations
- Entering and documenting the incorrect payment issue into Cotiviti’s systems accurately and in accordance with standard procedures
- Updating and developing new and current audit recovery reports, developing and running custom queries
- Researching reimbursement regulations for claim payment compliance reviews and documentation to support current audit findings
As a Payment Accuracy Specialist II – you must have a passion for solving complex medical claim reimbursement problems. You must be an independent thinker with a great attention to detail. You must be a self-disciplined team player who enjoys working in a collaborative environment. Qualified candidates have the ability to multitask, set priorities and meet deadlines.
Requirements:
- Bachelor’s Degree preferred
- Minimum 3 year’s knowledge of direct claim processing/reimbursement, medical facility contracts, fee schedules, inpatient/outpatient/physician claims or strong data analytics experience required
- Medicare experience strong preferred
- Certified Professional / Hospital Coder Certification (CCS, CPC, CPC-H, CCS-P, CCRC, CCS-A, RHIA, RHIT ) preferred
- Prior claims auditing or consulting experience desirable in either a provider or payer environment
- Excellent communication skills both oral and written
- Strong interpersonal skills that will support collaborative team work
- Microsoft Office Proficient: Word and Excel; Access – highly preferred
Our most important resource at Cotiviti is our dedicated staff of professionals. Joining the Cotiviti team means being welcomed into a collaborative, team-oriented environment. Our open and supportive culture encourages employee contributions that enable individual success and professional development. Our team thrives on a passion for success and creative independence.
APPLY HERE
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